16275 comments found.
how long need to wait for dropshipping features
Do you purchase this item?
Hi, may i ask, what is the idea for the wholesaler section under the seller account?
In details please, where!
i’m talking about your Active eCommerce Wholesale (B-B) Add-on.
https://preview.codecanyon.net/item/active-ecommerce-cms/full_screen_preview/23471405Do you purchase this item yet?
No, i haven’t purchase this item yet.
I asking about it before i do.
The information about it dose not provide information i asking about.
I understand a business seller sales Wholesale products and business buyer can buy the Wholesale products to sell on.
Is there anything else this? like will it allow drop-shipping
This add-on lets you define tiered pricing, so product prices automatically adjust based on the quantity ordered. There is no connection with dropshipping. Check example from here https://freeshort.info/euU6z3
Hi the gemini is only available in English or we can use it in French?
While editing you can use it in any language Thanks.
respond to ticket #4153
i cannot edit the footer..the color, the logo etc …. its urgent please respond
Please follow the documentation. Thanks
I would like to report an issue regarding product category selection in the admin panel (version 10.7).
When adding a new product, both “Select Main Category” and “Related Categories” correctly display main categories and subcategories.
However, when editing an existing product, these same fields only display main categories, and the subcategories are not available for selection.
This creates inconsistency and makes it difficult to properly manage product categorization after creation.
Could you please check this behavior and confirm: Whether this is a known issue or bug, or if there is a configuration or setting that needs to be adjusted
Your support on this matter would be highly appreciated.
We are currently investigating the issue. If identified, we will resolve it promptly and release an update as soon as possible. Thank you for bringing this to our attention.
We have updated the file, please download again and re install. Thanks.
Hi, how are you?
If I make changes to the code, will a new update overwrite it, or do I need to use an application to do that?
Best regards
We updated the item itself and if you customize the code then this is not possible to track which code you are changing so this obvious that if you custom the code the regular update may not work.
5 years gone but still your SMS are going as a pragraph format from Fast2sms.com, already told you this in the Active Matrimonial. Today I start using Active Ecommerce then I got this same problem . I purchased this from long time ago. Why your Next Line (Enter) is not working in your OTP addon.
We replied your same comment already. Please do not copy paste the comment again and again.
on product page the inhouse product page showing error logo photo .. but seller product page seller name and seller store photo is showing but inhouse product photo is not showing also no option to set a inhouse store logo add
We are noting your this point and will work on it.
Greetings, why is custom add-on don’t work via uploading add-on in the admin area, always asking for active domain even though the domain is active, can you tell me why?
it will be easy to upload custom addon
About which custom addon you are saying about?
Dear Admin, Please I raised a tickets and there was no response for the past 22hours. Ticket ID: #4132
Already our support team is communicating with you.
Notice: Please note that on the item’s support tab, we have already stated: “This author’s response time can be up to 1 business day.”
Additionally, our team is currently on vacation for Eid ul-Fitr,2026 for one week. As a result, support responses may be slower than usual during this period.
Please why am i not seeing SYSTEM_KEY=”” in the .env file as desscribed in the installation mnaul?
all i see is: SYSTEM_KEY=”“
For successful installation you will not need to change any code from .env file. Please maintain the documentation about the installation and activation properly.
Please kindly ready and underatdn my commet: i am ot seeing any SYSTEM KEY in the described .env file. that place at which the system key ss supposed to be is blanc.
eg:
SYSTEM_KEY=”system key was supposed to be here”
But this is what i see: SYSTEM_KEY=””
For installation and activation why you will need to edit on code file?
Please all i need is my system key: its included in the files, so can you check my system key for me?? using my purchase details in my account??
Did you check the documentation about the system key properly?
Hi Team!
I trust this finds you well. Great work and update!
Observation: Following the Google Analytics Setting setup illustrated, there is no storage/app/analytics/ folder to manually upload the service-account-credentials.json to.
We took the initiative to manually create the folder and uploaded the JSON file, following the instructions you provided for the setup. After completion, when trying to view the Google Analytics Report page, it displays an error 500 page as if that link does not exist in the update.
Warmest regards!
Please create a ticket at https://support.activeitzone.com/
Thanks! Created
Ok
What do you think about script optimization? There is a problem with script optimization. It slows down the speed excessively.
Thank you for your comment, and we apologize for the delayed response due to the Eid ul-Fitr 2026 vacation period.
We follow standard optimization practices across the entire system. When data volume is managed properly and the homepage is structured in line with server capacity, the item delivers fast performance — as demonstrated by many existing implementations.
We value your feedback and will treat it with importance. Our team is continuously working on improvements, and we are committed to further enhancing performance and optimization in upcoming updates.
Hello, Is it possible to display prices by country. For example, USA – the base price should converted and shows with $ (Rs 100 = $1)?
Thank you
automatically detect the country
Thank you for your message, and we apologize for the delayed response due to the Eid ul-Fitr 2026 vacation period.
To implement this type of automation, a third-party service is required to detect user location and dynamically adjust currency and language. However, these services often provide inconsistent exchange rates, which can lead to discrepancies in product pricing and create confusion for end users.
For this reason, we have intentionally not included this feature in the default item to maintain pricing accuracy and system reliability.
That said, if this functionality is important for your business, we can certainly implement it for you as part of a custom development service.
I need your response to request – #4133.
I will like to know if it is possible to setup Wasabi storage on your script and how I can go about that?
Thanks
Thanks for your request. We haven’t implemented it in any of our project. But it is possible to integrate it to our CMS. Please continue on ticket!
My second time of asking this question yet no response. The environment settings are done correctly as instructed. Php8.3, Nginx, permission 755 set, yet after going to the website and clicking on start installation, it leads to error page 404. This is the problem am facing recently, but the older version always go through. There is a big in your newer version
Please create a ticket at http://support.activeitzone.com Our developer will guide you.
Thanks for the updates,
When should we expect the SELLERS WALLET UPGRADE and EASYSHIP.COM
Do you purchase this item yet?
yes in my previous account
It will better to communicate with buyer account.
5 years gone but still your SMS are going as a pragraph format from Fast2sms.com, already told you this in the Active Matrimonial. Today I start using Active Ecommerce then I got this same problem . I purchased this from long time ago. Why your Next Line (Enter) is not working in your OTP addon.
??
Thank you for your comment, and we apologize for the delayed response due to the Eid Ul-Fitr 2026 vacation period.
We are noting your point with importance. We will take care of it in future update.
Are you giving your word that you will resolve this in the coming update? Many updates have passed, but the problem is still the same.
Nope we are not giving word that it will available on next upcoming update but this is already on our task-list and will available future update.
This task had been pending for many years. Still you are not sure
Item updates are driven by overall customer demand and are prioritized based on broader user needs, not individual urgency.
If your requirement is time-sensitive, you’re free to implement it on your end. The full source code is provided specifically to allow customization according to your needs.
This is not the feature, this is bug ,
Offcourse this is not a bug.If the system doesn’t work or if the functionality have any issues to proceed then you can say this is a bug.
Sms otp is not working as website fast2sms is giving , so this is kind of bug
Nope.This is not even possible on third party system. We do not even any option to provide any system that not allowed by the third party system.
hi there, sorry I did not renew my license yet. Just quick question. I forgot my admin password, and my mail does not work for password recovery option. I tried to do it manually via phpMyadmin, but without luck. Is there any way on how to reset admin password?
Please create a ticket at http://support.activeitzone.com
I need your response to request (4112). The homepage is not changing after selecting Homepage 6 – The-Core.
As weekly off days, our support system is offline on Friday and Saturday. Due to the urgency, we could nevertheless attend on Saturday (GMT+06).
Ok. Thanks
You’ve been replied, please continue there. Thanks.
