16275 comments found.
Hello, I really like your product, but please ensure it is compatible within Türkiye. This includes payment networks, location, language, cash on delivery, shipping integrations, etc.
We believe many of our customers are currently using the system in Turkey. However, at this moment, we do not have any Turkey-specific payment gateway or shipping gateway integrated. Thank you for your understanding.
by using this application, can we able to do business in 2 different countries? with different payment gateway, pricing, products, currency, shipping charges must be separate for each country?
Thank you for your interest in our project. You can operate your business in as many countries as you like, as the system supports multiple countries with different payment gateways. Shipping charges, currency, and language can be configured separately for each region. However, products and their prices cannot be set differently for different countries. Thank you.
Good day team. Please am asking to know if this is in plan or not.
In the variation its really hard to select products.
This in the activeecomerce https://ibb.co/1J0RWR0HU see how the vairations are in horizontal line and again when u slelect a variant and select the amount it wont count unkess u add to cart then come back again to select another one.
This website i saw this the image https://ibb.co/JWcgCRH1You see how the vairant are in vertical postition, that way users can select the vairant they need and the quantity in same page very fast.
If this in plan to change if not when i pay for customization will i lose the customazation when new updates come?
This a very good upgrade for the new product details page.
The vairant product can even ve showed on each vairant so customers know what they are selecting too.
Your screenshots are not working.
According to your account details, your support period expired in April 2022 — almost 48 months ago. That is quite a significant amount of time.
During these past four years, the item has gone through 60+ updates, including numerous improvements, bug fixes, security enhancements, and the addition of many new features. All of these updates are the result of continuous development, technical expertise, and long-term effort from our team to keep the product stable and competitive for all users.
Considering this situation, expecting continuous support after such a long period without an active support subscription is simply not a reasonable expectation. Support is not an open-ended service; it is a structured system designed to ensure fairness for all customers who maintain valid support periods and follow the marketplace policies.
It is also important to clarify that regular monitoring and responding in the comment section is part of the support process. Over the years, you have been posting comments quite frequently, and despite your support being expired for a long time, our team has still tried to assist you repeatedly. In fact, we have already responded to 100+ comments from your side, which clearly shows that we have been extremely patient and cooperative beyond what is normally expected.
On multiple occasions, we politely requested that you renew your support package so that we could continue assisting you properly through the official support channel. Unfortunately, those requests have been consistently ignored while the comments and support requests continued.
From a professional and marketplace policy perspective, this approach is not fair to the developers or to other customers who follow the proper process and maintain active support. Continuously requesting assistance while intentionally avoiding the support renewal creates an imbalance in the system and goes against the standard support structure of the marketplace.
Therefore, if you would like us to continue reviewing your questions, provide technical assistance, or investigate any issue, we kindly ask you to first renew your item support package. Once the support is active again, our team will be able to assist you properly and give your requests the attention they deserve.
We appreciate your understanding and cooperation in keeping the process fair for everyone.
1-We are always waiting for Inventory Addon. 2- POS Add-on Enhancement: Offline Mode The POS needs Offline Support (PWA). Retailers must be able to process sales without an internet connection, with auto-sync once the connection is restored. This is critical for reliability.
We replied your same comment on another comment. Please follow that.
According to your account details, your support period expired in April 2021 — nearly 60 months ago. During this time, you’ve received 120+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
hi 1. even incomplete order like pending order shows in the seller order tab and it never goes away… Can prepaid order payment after payment goes to confirmed directly instaed of pending?? and can order shows on seller tab only if order is placed successfully pplaced?? even order without successfully place are showing as pending in order tab.
To properly investigate this issue, we need to review it directly on your project. Without access to your installation, it is not possible for us to provide the level of support required to identify the root cause and offer an accurate solution.
However, according to your account details, your support period expired in May 2024, which means it has been about 22 months since the support validity ended. During this time, the item has received 40+ free updates, including many improvements and fixes developed by our team.
To proceed in a fair and proper way, please renew your support package first. After renewing, kindly submit a support ticket through our official support portal: http://support.activeitzone.comOnce the support is active, our team will be able to review your issue and assist you accordingly.
last time u was told you are planning dropshipping or reseller program, today i came again and check demo but there is nothing about that, we are waiting for that module, Thanks
Yes this is on our plan. It will not will with this item. It will be another addon as others.
Yes we are waiting for that addon,
Thanks for being with us.
Dear Active eCommerce Team, Greetings. We are currently using the Active eCommerce CMS to operate our multi-vendor marketplace, and overall the platform has been very useful for managing our business efficiently. However, to make the marketplace ecosystem more powerful and profitable for both sellers and administrators, we would like to request the addition of a Seller Ads System in the Seller Dashboard. Proposed Feature: Seller Ads Manager A new Ads Manager section should be added to the Seller Dashboard, allowing sellers to create and manage advertising campaigns to promote their products directly within the marketplace. This feature will enable sellers to increase product visibility while also creating a new revenue stream for the marketplace admin through advertising fees. Ads Placement Options Sellers should be able to run advertisements for their products in the following locations within the marketplace: Homepage Banner Ads Homepage Featured Product Ads Category Page Ads Search Results – Sponsored Products These placements will ensure better visibility and improved product discovery. Campaign Setup Options When creating an advertising campaign, sellers should be able to configure the following settings: Campaign Name Selected Products Daily Budget Campaign Duration Target Location (Country / State / City) This flexibility will allow sellers to plan marketing campaigns according to their business goals. Ads Performance Analytics The Seller Dashboard should also include detailed performance analytics, allowing sellers to track the effectiveness of their advertising campaigns. The analytics panel should include: Impressions Clicks Click-Through Rate (CTR) Sales Generated Revenue Generated These insights will help sellers optimize their campaigns and achieve better results. Benefits of This Feature Sellers can easily promote their products. Increased product visibility and higher sales. Marketplace admin can generate additional advertising revenue. Creates a more competitive and marketing-driven marketplace environment. We strongly believe that implementing this feature will significantly enhance the marketing capabilities of the Active eCommerce CMS marketplace ecosystem. Thank you for considering this request. We look forward to seeing this feature in future updates.
Thanks for your advice and sharing the plan. We will analysis your plan.
Why isn’t the shipping address option working for me? Even though it’s saved, it asks me to enter it again in the POS. Could it be because I haven’t updated to version 10.5.1?
It should work as mentioned. Please create a ticket at http://support.activeitzone.com with your case with video or screenshots and give the details. Our team will sort out. Thanks.
my problem not yet solve ticket 4016 I’m wonder why my website blank not display anything? before working well we start add items one by one for sell now not display, I’m no update, not deleted, not change anything, no error anything like before, about hosting I’m not change and open cpanel, If that in the futhure not easy for use this web soft again, One more thing the file I’m was backup in Cpanel everymonth, And I was restore the old file but I’m got an error, Your site remote by you?
From our side, we have not accessed, removed, or modified any files on your server. We also do not have the ability to remotely remove your website.
Since you mentioned restoring a backup from cPanel and receiving errors, the issue is likely related to the modified files or an incomplete restore process. We recommend restoring a clean copy of the original script and avoiding changes to the core files.
If you require custom modifications, they should be handled and maintained by your developer, as they fall outside the scope of standard support.
And also your mail server is rejecting mails.
Thank you for your understanding.
So what can I do for this website can you custom modifications? please help me, Thanks
Hello Team,
I have a question regarding the SHIPPING DELIVERY METHOD; is there a possibility to make it more flexible not ONLY FIXED RATE but if for exemple the amount under 100 apply the FIXED RATE i the amount is higher then 100 it will go as free shipping ? to be configured by the sellers
This feature is currently unavailable. It is under consideration for a future update. Thank you for your feedback.
I’m always facing leaking and hacking after Every update! Website redirecting or Malfunction happening so far, and happening now. I’ll back to Wocommerce wordpress due of you!
We strongly disagree that this issue originates from the item itself. It is most likely caused by security restrictions on your server configuration. Our product is used by a large number of customers, and we have not received similar reports from others experiencing the same problem.
Ticket number : 4604, it is serious issue. Env file is leaked from your script
Already your ticket has been responded.
SECURITY ENFORCEMENT / ISSUES
after deploying online and making a lot of security Analysis, we have find that there is a lot of security issues on the script to check you can scan via https://redsentinel.fr/fr/scannerOk we will check.
.#3980 waiting for the quotation
Ok
Hello, I have a few questions before making a purchase:
On the product checkout page, can I disable certain sections to reduce customer distraction? For example: Related Products, Product Queries (1), Products from this Seller, Frequently Bought Together, and Related Products.
On the product page and checkout page, can I disable features like Compare and Wishlist? I would prefer to show only the Add to Cart and Buy Now buttons.
Can the Buy Now button take customers directly to the checkout page for that specific product (without going to the cart first)? Products added using Add to Cart can still go through the normal cart-to-checkout process.
Is it possible to remove certain fields from the checkout page, such as Postal Code, City, or State?
I would appreciate your clarification before I proceed with the purchase.
_ Product Queries can be switched off from admin panel. (Others couldn’t be removed without code modification). _ Compare & Wishlist also couldn’t be removed. _ Buy now took directly to cart page. _ If country is single, State disabled, area disabled then the address section is pretty clear.
After purchase you will get sourcecode and could customize as per your requirement. Thanks!
Hello Team,
If it is possible to include the courier shipping details inside the invoice section (like shown in the screenshot: [https://prnt.sc/OJLZ3pxacQqJ](https://prnt.sc/OJLZ3pxacQqJ)), it would make the overall process much easier and more efficient for us.
We kindly request you to notify the development team regarding this matter and consider implementing this feature in a future update.
Thank you
Ok sure. We will check and if possible we will implement. We requested you for discussing with us about your requirement through our support zone.
Hello, How can i config if order value is gretethen $200 then shipping cost is 0 and confider as free delivery?
Sorry we do not understand your question properly.
suppose customer order value is $210. so i want to give him free delivery if order value is more then $200. is in admin have any setting regarding same?
Currently the CMS doesn’t offer this feature, Thanks
from 3 months i contiue request too many feature why are you not try to add i can’t wait to get, just for UI am locked here to get this script, otherwise wordpress have all this feature through plugins
1:) When you add CDN option (ex: bunny.net) 2:) Optimize Website i test your website its take 13 to 14 second to open properly 3:) Cart Abandonment 4:) and Final Advertisement feature for seller in website feature like Meesho zomato do advertisement where shops show in first or there products show in featured as timely user paid for advertisement (full earning source for amdin and for profitable with seller)
add this
Thanks.
Please bro, launch this feature next week I’m really excited and obsessed to buy it. Please confirm.
Marketplace products don’t evolve around individual expectations — they evolve around validated demand. We continuously collect feedback from our user base and prioritize new features based on impact, feasibility, and overall market need. That’s how we ensure every update adds real value to the wider community.
If your required features are business-critical and time-sensitive, we offer a dedicated customization service exclusively for our CodeCanyon buyers. This allows you to fast-track implementation according to your exact requirements, without waiting for the standard update cycle.
Hello sir/madam, will Turkish tax information be added soon, and will you be adding the Turkish PayTR payment network to this software?
We replied your same comment on another comment. Please continue in there.
Türkiye için ne zaman vergi sistemi oluşturulacak?
Would you please write your comment in English?
Hello sir/madam, will Turkish tax information be added soon, and will you be adding the Turkish PayTR payment network to this software?
It will need to analyze the tax process of your country. Would you provide us any specific link or example to analyze the tax process?
