Hi Please open a support ticket and our technical support team will assist you.

Hi Please open a support ticket and our technical support team will assist you.

Update / temporary fix:

I found that the issue happens because WooCommerce sometimes passes an object of the class:

Automattic\WooCommerce\Admin\Overrides\OrderRefund

This object does not contain billing methods such as:

• get_billing_first_name()
• get_billing_last_name()
• get_billing_company()

Because of this the function `rnb_customer_name()` in `/wp-content/plugins/woocommerce-rental-and-booking/includes/Utils/data-provider.php` throws a fatal error.

Original code:

function rnb_customer_name($order) { $buyer = ’’; if ($order->get_billing_first_name() || $order->get_billing_last_name()) { /* translators: 1: first name 2: last name */ $buyer = trim(sprintf(_x(‘%1$s %2$s’, ‘full name’, ‘redq-rental’), $order->get_billing_first_name(), $order->get_billing_last_name())); } elseif ($order->get_billing_company()) { $buyer = trim($order->get_billing_company()); } elseif ($order->get_customer_id()) { $user = get_user_by(‘id’, $order->get_customer_id()); $buyer = ucwords($user->display_name); } }

$buyer = apply_filters('woocommerce_admin_order_buyer_name', $buyer, $order);
return $buyer;

Temporary fix:

function rnb_customer_name($order) { $buyer = ’’; }

// If an ID was passed, try to load the order object.
if ( ! is_object( $order ) ) {
    if ( is_numeric( $order ) ) {
        $order = wc_get_order( intval( $order ) );
        if ( ! $order ) {
            return $buyer;
        }
    } else {
        return $buyer;
    }
}

// If this is a refund override object, skip it — refunds don't represent reservations.
if ( $order instanceof \Automattic\WooCommerce\Admin\Overrides\OrderRefund ) {
    return $buyer;
}

// If object does not implement billing getters, try to use parent order.
if ( is_object( $order ) && ! method_exists( $order, 'get_billing_first_name' ) ) {
    if ( method_exists( $order, 'get_parent_id' ) ) {
        $parent_id = $order->get_parent_id();
        $parent_order = ( $parent_id ? wc_get_order( $parent_id ) : false );
        if ( $parent_order && method_exists( $parent_order, 'get_billing_first_name' ) ) {
            $order = $parent_order;
        } else {
            return $buyer;
        }
    } else {
        return $buyer;
    }
}

// Read billing fields only if the methods exist.
$first = method_exists( $order, 'get_billing_first_name' ) ? $order->get_billing_first_name() : '';
$last  = method_exists( $order, 'get_billing_last_name' )  ? $order->get_billing_last_name()  : '';
$company = method_exists( $order, 'get_billing_company' ) ? $order->get_billing_company() : '';

if ( $first || $last ) {
    $buyer = trim( sprintf( _x( '%1$s %2$s', 'full name', 'redq-rental-booking' ), $first, $last ) );
} elseif ( $company ) {
    $buyer = trim( $company );
} elseif ( method_exists( $order, 'get_customer_id' ) && $order->get_customer_id() ) {
    $user = get_user_by( 'id', $order->get_customer_id() );
    $buyer = $user ? ucwords( $user->display_name ) : '';
}

$buyer = apply_filters( 'woocommerce_admin_order_buyer_name', $buyer, $order );
return $buyer;

After applying this change the calendar loads again and reservations are visible.

Could you please include a proper fix for this in the next plugin update so it is compatible with newer WooCommerce versions?

Thank you.

Additional question regarding Google Calendar sync:

During the time the fatal error occurred, several reservations were created successfully in WooCommerce but were not sent to Google Calendar.

In my case there were about 7 orders placed while the error was active, and those reservations are missing in the Google Calendar even though they exist in WooCommerce.

Since the plugin only syncs new or updated bookings automatically, these existing reservations are currently not being pushed to the calendar.

Is there a way to force a manual re-sync of existing bookings to Google Calendar?

For example, something like: • a “Sync / Rebuild Calendar” button • or a tool that recreates Google Calendar events from existing WooCommerce orders

This would be very helpful in situations where synchronization fails due to an error.

Thank you.

Hi Please open a support ticket and our technical support team will assist you.

like airport in city A to hotel in city A (1 price), airport in city A to hotel in city B (another price) and so on.

Hi Unfortunately that is not possible and will require additional code customization.

Thanks for replying I’ll check if anything similar available, if not I’ll buy and do customization

Hi We are not fully clear about your query. Can you explain it with an example?

H Please check out the below link https://rnb.redq.io/shop/concrete-drill-machine/

once you select the date and time you will notice a quantity filed will appear and you will be able to increase the quantity if available

Thank you so much for your prompt replies!!

Just a final check: I’m planning to build a multilingual website using WPML.

Does the plugin support inventory sync of the same “vehicle” between multiple languages?

Hi Yes, we do have WPML support

Hi When you download the file please ensure your download all files.

Also, do you have more reporting options, that can show a list, and be filtered by product with the dates booked

i dont need search and filter plugin, i want to filter on the Categories on the ALL INVENTORIES page on the backend.

Hi As stated before, we do not have search functionalities on our plugin. It will require additional code customization. Please open a support ticket and our technical support team will assist you.

Hi 1. you can have a look at our turbo theme which has the inspect search plugin and this plugin. https://themeforest.net/item/turbo-car-rental-system-wordpress-theme/17156768 2.Payment gateway is woocommerce dependant and woocommcerc does support stripe. And yes you can plugin supports partial payment. Customers card detail saving depends on the stripe plugin you are using.

Hi Unfortunately that is not possible and will require additional code customization.

Thank you for your response. Which of the functions I mentioned cannot be performed?

???

Hi We will need to have full detailed requirements. Without full detailed requirements, we can not confirm it. But from looking at your requirements it will require quite a lot of customization.

Hello – please preview this page link – the calendar is not working properly anymore either. I am unable to select my time slots and there is a time already activated in the calendar area that is unwanted. This was all working previously. You’ll also see what I’m referring to regarding the payable service preview.

Hi We have checked and did not find any such issues. Can you please open a support ticket with details like screenshot or video of the issue so we can check.

My apologies for the delay, the holiday took us out of pocket. I will be submitting a help ticket today. Thank you!

Hi Unfortunately, that is not possible.

Hi It depends on your business needs. If our plugin features are sufficient for your business, then you can use it. Otherwise, it will require additional code customization.

Just extend support but still can’t place a ticket. Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.

Hi when will you reply to our message?

Hi can you please provide us with some screenshot of the issue

Hi From the back end of the woocommerce settings>rnb settings> condition tab you can set it

single day booking is enabled “Pay Extra Hours” was set to yes, now to no

ok, great, now the hours are not shown anymore when selected the current day, thank you!

kind regards

Hi You are welcome.

Hi If you open a support ticket and refer which demo you want to do the setup like, then our technical support team will assist you

Hi Please check the below screenshot select the RNB

https://prnt.sc/4G_KJiQ0LNsy

I mean… check in is tomorrow… the next field shows me today. I’m wondering if I should go with Jet Booking instead of you? Eaven AI says, that’s very buggy system. We have legal license https://gopark.lt/

I didn’t buy it… programmer disappeared… we have just licensed and can update and it’s updated… so please, don’t send me support tickets or other shit…

Hi Sorry, but we are not clear about your issue. Can you please explain a bit more about what issues you are facing?

Hi We do have export feature that you can use for data export