This author's response time can be up to 1 business day.
1. When I cancel an order, the date does not release the product. When I permanently deleted an order, I can’t select that the order’s date in calendar.
2. this is not error, just my suggestion. when i start pick up day select, possible day is starting from today. but i want 3day or 4day after select, not from today.
You can delete booked date from the child post of main product in Dashboard->inventory directory . Date will be deleted with woocommercer oder cancelation feature will be available soon.
Oh my god!! Why this error?
Parse error: syntax error, unexpected T_FUNCTION in /home/hosting_users/skyguam/www/main/wp-content/plugins/woocommerce-rental-and-booking/includes/class-redq-email.php on line 28
please open a ticket in the support forum. Our support guys will solve your problems.
Do you guys offer customisation for an additional cost?
Thank you for your offer. Yes, we offer premium support for code customization. Can you please open a ticket in our support forum and send your feature list. Then we can send you the estimation. Here is our support forum link redqsupport.ticksy.com
I have bought your plugin. Where can i block date range? Ex.: I’d like to block march1 – march 12. Ty,
Just bought your plugin and what I need is when I click book now to go directly to the checkout page. Found your answer that there is option in woocomerce->setting for redirection after booking but can not find it.
Need a little help how to accomplish this.
One more question.Is it possible that somehow user first input time and pickup/dropoff location and then to choose car, like almost all this rent a car websites works ?
In your plugin right now , user first need to enter into car (product) page and then to book it.
Thanks for response, Goran
hello i have a pre-purchased question…I Want to use it in a car parking zone website.1)can add some fields ? 2)can i cutomize fields ? 3) can i add field with how many people get in the car(1-5)? and most important is that our booking system works as follow The car parking has tollerance six hours of the last day of reservation.for example if the customer park his car for 24 hours charge is 7euro .if park for 24 hours plus six hours..he charge for 7euro…but if he outreach the six hours he charge 14 euro…in other view we can say that a discount price 100% for these 6 hours .Thank you in advance!!!
Thank you very much for your interest and queries. You will need customization for some custom features. We provide premium support form code customization.
For more information you can check our online docs https://redq.gitbooks.io/woocommerce-rental-and-booking/content/
Video tutorial : https://www.youtube.com/playlist?list=PLUT1MYLrVpA_d_fzbuIDwFANBvo1ckApI .
FAQs : https://redq.gitbooks.io/rnb-faqs/content/
and admin demo http://redq.io/rnbdemo/wp-admin/ . user: demo pass: demo
hello!thank you for your answer!What is the price for the prenium support ?Is the total amount 38.38$?
Thank you for your quick response. No this 38.38 support provides these offers https://themeforest.net/page/item_support_policy . It doesn’t allow code customization.
we provide premium support for code customization for additional features. It depends on your features. You may have to pay extra cost for this.
Does your rental plugin would would work for a Storage Locker rental ! by month ! Availability calendar per locker ….. thanks
Thank you for your interest and queries. Our plugin is standard wooCommerce extension. If you want day basis rental then you can use our plugin .
For details information you can check our online docs https://redq.gitbooks.io/woocommerce-rental-and-booking/content/ and admin demo
I’m considering buying your plugin, but before I have a question.
I can see it’s asked before but without any answer. Can you in the settings make it possible to select drop-off time earlier than pickup time? Currently, times on day of drop-off that are earlier than pick-up times are greyed our and not selectable. I have tried the admin demo, but can’t work it out.
Thank you very much for your interest and queries. You need little customization for this. We can do it for you.
Video tutorial : https://www.youtube.com/playlist?list=PLUT1MYLrVpA_d_fzbuIDwFANBvo1ckApI .
Hi, I have some questions before purchasing this plugin.
I can use the same plugin on the same website for both the rental and for booking (at the same time)? I have a hotel and also rental bicycles, sports equipment, cars and more (in my hotel). To rent I see from the demo that the module is ready but for booking the demo is not clear. For the booking of the rooms I must to show the check-in date, the check-out date, the number of people, the number of kids, the number of rooms and so on, obviously hiding “Pickup Time” and “Drop-off Time”. I must be able to show like in demo for rent and for booking as I described to you about, with the same plugin simultaneously in different pages of the website. As an example, I go on the website www.rnb.com/booking and decide to book a room (I must see the check-in date, the check-out date, the number of people, the number of kids, the number of rooms and so on, without see “Pickup Time” and “Drop-off Time”), and in a different section of the website (www.rnb.com/rent) also rent a bike for three days (and here the settings are fine as in your demo). All this is possible?
I apologize in advance for my English. Thank you so much.
Thank you very much for your interest and queries. Yes , you can use our plugin for both booking and rental purpose at the same time. Our plugin provides local settings for every products. For here you can control every individual product’s settings like hiding time, changing label, placeholder , etc.
and admin demo .
Ok, you’ve convinced me, I purchased the plugin and I’ve installed and activated.
I have some questions for you.
1 – After the process of activating the plugin I have to activate a license?2 – It is necessary or advisable to install the dummy date? How do I install this file?3 – Which and how many tables you are installing the MySQL database?4 – What is the update files folders?5 – Can you give me some advice in general on how to set me up, and where to start?
I beg you to answer my questions exhaustively as I can not wait to try it and if it satisfies me I think I’ll buy it for all my B&B and hostels.
Thanks for the purchase. After activation this will automatically applied the button into your WooCommerce shop. You can check the WooCommerce dummy product import they provide with that plugin.
Our support forum is here: https://redqsupport.ticksy.com/
Have a nice day. Cheers, RedQ Team
I would like you to answer me in detail to all the questions that I have done to you, I waited so long for this.
Thank you so much.
Ans 1: No you don’t need to active the license.
Ans 2. If you install dummy data you will get the products of our demo. You can create you own product. For more info you can see our online docs
Ans3: Database are automatically created by WordPress and woocommerce.
Ans4: In update folder we have listed the files that need to be updated for that particular version.
Ans5: You can check our online docs https://redq.gitbooks.io/woocommerce-rental-and-booking/content/product_creation.html
Does not work in php7? Changing WP and WC versions does not work.
Hi whynotsocius ,
Thank you for your purchase and queries. Our plugin is fully compatible with latest PHP versions and WC , and Wordpress. Can you please send me your credentials through our support forum.
We must take care of your issues.
I asked for support in your support forum. But I did not get any answers. It is painful for too slow answering. I just need a refund.
Replied for our support forum
I’ve already erased this source on all my servers, and I’m tired of trying it again. I do not intend to use this plugin. Just refund. Also delete your content and account, including my screen shots of your support system.
Hope you’re fine. Actually, we don’t hide anything from our customers. We always want to be honest to them. The features that we’ve mentioned in our item description are available in the plugin.
There are online documentation https://redq.gitbooks.io/woocommerce-rental-and-booking/content/ & Admin demo http://www.redqteam.com/rnbdemo/wp-login.php for customers to check before buying the plugin.
If there are any functional error or if you have any confusion about anything about our plugin, you can ask us through our support forum https://redqsupport.ticksy.com/. We always try our best solve and make our dear customer happy.
There are some rules and criteria to get a refund. Hope you already know this. But to make sure I’ve just provided the link again https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .
We must accept your refund request if we think your required features really not available but we’ve mentioned in our item description page in our plugin. Can you please explain us about your needs so that we can help you? You can send us the issues through our support page https://redqsupport.ticksy.com/.We must help you to solve your issues if you find anything.
We’ve explained very carefully in our FAQs section how pricing systems work in our plugin. You can check it from here https://redq.gitbooks.io/rnb-faqs/content/
We always try to hear from our customers and improve our plugin with news features and updates.
I already gave all my server information (url, admin id / pw, ftp id / pw, error code and screenshots) from the beginning.
Of course, I’ve already verified the online documentation and the admin demo that led to it.
I already tested all of my server resources using various version settings (WP, WC, Plugin) and sent the results to a screenshot.
I contacted the support forum but decided not to use it because there was no response.
I do not want to create another test environment for this plug-in on my server.
What more do you need?
You’ve given your login credentials this way http://prntscr.com/ea88nv . How do we understand your login and FTP credentials from this . We’re assuring you if there is anything that we advertise but really don’t work in your server then we must fix it. if we are not able then we must give you refund.
Please provide your credentials through our support forum . we’ll solve your issues.
I’ve already changed my server environment, and I did not plan to use the plugin, so I deleted my information.
Is not it obvious? Why did not I respond when I first wrote it, now?
(If you were interested in the report, when you first created it, you would have accessed the server.)
Why is there a server environment that does not have this plug-in installed?
I do not want to install it again and see the error, and the error code will be attached as a screenshot.
If you want to fix your bug, install it on your server and fix it.
First we feel sorry again for late reply in your previous ticket. But try to understand one thing please . we have almost 2000 clients. Our support team solve many tickets in a single day. our max waiting time is 2 days. We’re increasing our support team hope this waiting time will be reduced then.
We’ve tested many times in our server and we never face this type of error. if you find any error we must solve it and we have more than 800 happy clients.
Hope you’ll understand our situation.
And your support forum was not private?
If you can disclose your information at will, why not open a support forum privately?
If I have been disappointed with the service so far, I am very disappointed that you seem to take the customer’s information lightly.
I decided not to use this plugin
And I’m really glad I did not leave the server information after the decision.
Our support forum is 100% secure and private .You can check your ticket type. http://prntscr.com/eaq2gb . But if you want you can make your ticket in public. It depends on you. Our support forum offers you both.
Is it possible for a private ticket that you say to be screen shot and open to external services?
As you told me about my situation, I told you about my situation.
Do not you talk to me about security promises you do not keep.
send a refund request form here https://themeforest.net/refund_requests/new
I do not need a refund now anymore.
Pls check me:
I get thicket, waiting, is very urgent.
We’re going to contact with you through our support forum.
Is there any sample data as per demo?
Thanks you very much for your purchase and queries. Please open a ticket in our support forum. We’ll provide you the sample data.
Did it this morning how long will it take please?
Hi any update please?
Please check from our support forum.
Have imported data but doesnt work correctly.. Would like to get issue resolved today and have updated support ticket
Your question is answered in the support forum. Thank you for being with us
Hi, im looking a plugin for a parking reservation website, this is flexible enough to work that way?
Thank you very much for your interest and queries. You can use our plugin for any day basis rental system
Does this plugin allow for inventory of each product to be held?
For example, say I have a car for rent.
But I have 5 of that car available for rent. I am not seeing anywhere in the dashboard that allows me to set multiple rental instances being allowed for rental products. Am I missing something somewhere, or is this not available to do?
Hello Endlyss ,
Thank you very much for your interest and queries. Yes our product has inventory system. You can find it Inventory tab of product back-end.
Please check our online docs to get more idea about this https://redq.gitbooks.io/woocommerce-rental-and-booking/content/ .
Unfortunately, I do not follow, still. I noticed the inventory system, before, but I do not see a place where I may set a quantity.
For example: I have 5 identical cars available to rent out on a given day. I would like the plugin to manage renting them, one at a time, without having to make 5 separate products.
Scratch that. I follow, now, I think.
Each inventory item within that tab isn’t an item within the order when a user adds that item to the cart, it’s how the quantity is set for the product, and each inventory item that is set represents how many times the overall product can be rented.
Gotcha, now, just tested it out and it works. Placed 3 separate inventory items, with unique IDs, and then it let me place 3 separate orders with the item in the same time slot, before giving me an error “Ooops Max Rental Days”.
Thanks for pointing me in the right direction!
You are most welcome.
hello, am using woocommerce for selling some vehicles, I want also to offer renting vehicle on same WP site but separately from shop one button for buy vehicle and other for renting vehicle …. possible ?
Hello avijaticar .
Yes you can use our plugin for this. Actually you can create two category for this. Then in front-end you can see these in separate page.
Hello. I’m currently using ‘days range pricing’ to calculate the pricing for each product. This feature works great, however, I am struggling to structure this so that pick-up and drop-off on the same day is priced differently from dropping-off the following day.
Pick-up on 16th Feb and drop-off on 16 Feb (same day) is to be priced as 1 day.
Pick-up on 16th Feb and drop-off on 17 Feb (same day) is to be priced as 2 days.
The front-end of the booking feature on my website is to only display pick-up and drop-off date selectors, with no time slot selection necessary.
I have tried to set a day range setting for 0 days, but this doesn’t work. Another workaround I tried was to add a discount for same day bookings, but this does not seem possible. Hourly rate doesn’t seem compatible with this either.
Any advice on how to achieve this would be very much appreciated.
Just to correct my comment to avoid confusion:
Pick-up on 16th Feb and drop-off on 17 Feb (following day) is to be priced as 2 days.
Hi. Thanks for your help try resolve my issue. However, this does not quite answer the problem that I am encountering as I do not wish to have an hourly option available – the time (hour) selector will not be displayed as only a pick-up date and drop-off date are required. This makes booking much more simple for the user.
Booking is available only in single days. I am using the days range pricing system so the price changes depending on the length of the booking period. As I say, this works great apart from for the issue that I am encountering.
For my website, if somebody wants a single day rental, they will select the same day to pick up the item as they will to drop off the item. Regardless of the time they return this (in real life), there is to be a fixed price for this. If somebody want a two day rental, they will select to drop off the item the following day.
However, if the single day booking check box is selected, this means that same day drop-offs and following day to drop-offs are priced the same. However, these prices need to be different.
How is this possible?
1. Can I book 3 rooms for 3 days? I don’t see a number of room drop-down menu for us to choose during booking.
2. Is your Hotel Theme Houston using the same plugin as this one? Meaning the plugin is included inside the theme.
1) Yes, you can.
2)Yes, RnB plugin is included in our theme.
1. Can you show me an example of number of room drop-down menu during booking? I can’t test it over demo.
2. Will I receive auto-update of RnB through Houston theme?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $12.50