redqteam

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758 comments found.

how does your software handle overdue rentals? and equipment rental returns?

Hi,
Can you please elaborate your questions ?? Please open a ticket in the support forum and please add some screenshots or example link regarding this issue.
Regards
RedQ Team

I want only Hourly prices in this, but when a day changes it automatically add the price for the whole day and I want the minimum hours for booking should be 9. Is this possible in this ?

Hi,
Hourly price will work if someone book less than a day or 24 hours. ‘when a day changes it automatically add the price for the whole day’—yes this is possible by our plugin.
minimum hours of booking is not available but minimum days of booking is possible.
However, go to Settings-> RnB settings-> validation and give a close look to Daily Basis Opening & Closing Time. You can restrict your opening hour and closing hour on daily basis.
You can check it through our demo http://demo.redq.io/rnbdemo/wp-admin
Regards
RedQ Team

Ive got a presale question

1. Can I add surcharge based on age of driver? 2. Can I blacklist a customer? 3. How do I configure for extended charges based on daily pricing. For example, customer books 2 days and 3 hours.

Thanks

Hi,
1. Yes, you can add a surcharge based on age of driver.
2) no.
3)Hourly price will work if you book less than a day. For 2 days and 3 hours, you can set maximum hour late for 3 hours.
Regards
RedQ Team

This plugin is compatible with divi? Is it possible for a customer to make a 5-day car reservation and when he / she is traveling, enter to increase 2 more days? Is it translated into Spanish?

Thanks

Hi,

Our plugin works fine with any WooCommerce supported theme. Yes, it has fully Spanish translation version. You can reserve as many days as you want. For extra day booking during booking period feature is not available. But admin can block these dates from back-end.

Thanks

my customers are only being charged 20% of the total cost. I tried setting the instance payment to 100% and it didnt change anything. how do i fix this?

thank you, any update? there’s an urgency

thank you, any update? there’s an urgency

Hi ,

Please open a ticket via our support forum https://redqsupport.ticksy.com/ . We’ll solve your issue in your server.

Thanks

Hi I only have one product to rent but there is 15 of them. Have you added this to the plugin yet so that my customer can rent 3 bikes at one time.

Hi, thanks but Im a little confused. Im trying to work it out using your demo. Do I create a product in woocommerce called, for example, Electric Bike, then do i scroll down to the product data and go to the inventory tab and add 5 bikes there under inventory management so that i have bike 1 bike 2 bike 3 etc or do I go to the Inventory section on the left admin panel where it has links to All Inventory, RnB Categories etc and create the product there.

Also I need customers to be able to rent more than one bike but i dont see anywhere that they see how many are available on each day or a drop down box to order quantity

Hi ,

Here you will get the full documentation of this plugin. https://redq.gitbooks.io/woocommerce-rental-and-booking/content/ You can check the docs and go through step by step. It would be much helpful for you to create a complete rental product.

Quantity feature still not available in our plugin. So you can can’t book multiple quantity of a product at the same time.

Thanks

Hi, a very nice plugin. Can I create a bus ticket booking with this plugin?

Hi,
Yes, any type of booking is possible.
Regards
RedQ team

deni8080

deni8080 Purchased

hi, redqteam quantity feature available or not in your plugin?!

Hi,
Sorry, quantity feature is not available
Regards
RedQ team

deni8080

deni8080 Purchased

Thank you for your reply. But do you have a plan to make this feature available in future update? When?

Hi,

Yes, we have plan to make this feature available in future update. It may be late because our scholar and glimpse project.

Thanks

soninja8

soninja8 Purchased

Hello, before I buy this plugin I have a couple questions.

1.) For availability, I want to have it so I select only the dates that I want available. The plugin only seems to be able to select dates that I don’t want available. Having only the ability to select dates I don’t want is not good because I only offer weekend services in summer so I will have to select every single other day that I don’t want bookable.

2.) For the “instance payment” I want to be able to set this to a flat rate of $100 instead of a percentage.

3.) For the “pickup time” can I change it from 24 hour format to 12 hour with AM and PM?

Hi soninja8,

Can you open a ticket and report these questions via our support forum. Our support team will answer your ticket.

Thanks

Hi, is it possible to just create pick up with date and time and dropoff date and time. And a option for the client to input the pick and dropoff locations? The price is then calculated via Woocommerce variations instea of this plugin?

Yes, it is possible to create pickup date , time and dropoff date time.

For location you have to create the location list from back-end. You can check our online docs to get more idea regarding this https://redq.gitbooks.io/woocommerce-rental-and-booking/content/locations.html

Thanks

Hi, asked this question on your houston theme, kindly answer here.

Hi, so does your hotel theme have the following Rooms management, check which rooms have been booked and which are available. If a room is booked for x days or period does it remain unbookable again during that period?? Can customer or admin update their stay, for example I have booked for x number of days, but then decide to extend my stay, can I update my previous booking, or book a new period or whats the workflow. Are customers who book and create accounts registered natively in wordpress users table?? Is there a reporting factor whereby I can generate report on customer bookings?? Can admin book customers at the backend so that we can track which staff booked who etc?? We have staff running shifts so we want to know who is responsible for what. We are using Woocommerce Point of sale here, want to know if rooms are products, so that we can use the point of sale plugin to book at the backend.

may i check with you how to change the “total booking cost” words to “Booking Cost” in product page? Thanks.

Hi ,

Yes sure. You can change the text as you want from back-end. There is an option for this.

Thanks

buddy1

buddy1 Purchased

I am trying to use your plugin. Just what we want but I cannot get “Book Now” to work. I have followed your demo and set all options but cannot book. What am I overlooking. Also I had to deactivate Updraftplus plugin because of conflict. Will Updraftplus Pro plugin work with your program? thanks, Buddy

Hi,
Thank you for your patience.
Regards
RedQ Team

buddy1

buddy1 Purchased

Is there anything else I can do to help get it working? Haven’t heard from you. thanks, Buddy

Hi Buddy,

We’ve replied you via our support forum. Would you like to check.

Thanks

Hi, I have a question before buying.

Is it possible to have different prices for: 1 day 2 days a price for fri-sunday a price for monday-thursday

Thank you in advance.

hi,
Not exactly but we have day range pricing plan. Please have a look at https://redq.gitbooks.io/woocommerce-rental-and-booking/content/price_calculation.html
Regards
RedQ Team

charlesit

charlesit Purchased

HI, i’m going to use your plugin to manage a parking lot, so my product would be the same but i need to put an inventory of 200, how can i do something like that with your plugin. thanks

Hi ,

Thanks for your purchase. You have to create your inventory like this https://redq.gitbooks.io/woocommerce-rental-and-booking/content/inventory_management.html .

For more query please open a ticket in our support forum

Thanks

charlesit

charlesit Purchased

yes, i have seen that, so that means i have to create 200 items manually inside inventory menu? is that the only way?

Hi,
Now if you have 5 same products, you don’t need to create 5 individual products for them. You just need to create 1 product from inventory tab you need to configure these 5 same items.
But for the different product, it is the only way
Regards
RedQ Team

Hi team, I’ve a presale question, it is possible to send you a mail in order to ask you all the personal things?

Hi sure.

You can ask your question through our mail .

Thanks

Ok I’ve send an email, waiting feedback. BR

Hello

i want looking for Book Rental.

1) can use non-payble item? i will not charge anything. because use only within the company.

2) What is the trigger to send mail?

or can i use follow ups? https://woocommerce.com/products/follow-up-emails/

3) can i use csv import?

best regard

P.S

Can booking-user make an extension request at after rental?

Hello, when i cancel the order and delete it i still can’t book with the same date. i think when i remove any order the booking date of that order should be available for others.

Please how to fix this.

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