3134 comments found.
Hi, I urgently need to cancel a license today to get a refund. On your website (https://redqsupport.ticksy.com/) I try to open a ticket but in the list of products to select I don’t see “WooCommerce Booking & Rental Plugin” so I can’t open the official ticket. I ask to be able to proceed with a refund from this moment. Thanks so much
Hi Please check the below screenshot select the RNB
https://prnt.sc/4G_KJiQ0LNsyHow to make calendar select checkout date after the check in… it’s not a illegal version, I have Licence code, but it;s a big bug in your seastem
I mean… check in is tomorrow… the next field shows me today. I’m wondering if I should go with Jet Booking instead of you? Eaven AI says, that’s very buggy system. We have legal license https://gopark.lt/
I didn’t buy it… programmer disappeared… we have just licensed and can update and it’s updated… so please, don’t send me support tickets or other shit…
Hi Sorry, but we are not clear about your issue. Can you please explain a bit more about what issues you are facing?
Whats the best way to export all data from your plugin? Want to take over into an other WP installation..
Hi We do have export feature that you can use for data export
PHP Warning: Trying to access array offset on value of type bool in /home/u451478056/domains/mydomain/public_html/wp-content/plugins/woocommerce-rental-and-booking/includes/class-booking-manager.php on line 62 (
Starting to get this errors
Different lines not just 62… Tried to downgrage php to 8.1 but did not help
Hi Please open a support ticket and our technical support team will assist you.
I am interested in the RnB – WooCommerce Booking & Rental Plugin and I would like to confirm one thing before possible purchasing it.
If a customer selects dates/cars that are not available, will the plugin suggest alternatives, such as showing the same car with the nearest available dates, or showing another available car for the requested dates?
This functionality is very important for us since we have only a small fleet and want to avoid showing “no results” to customers.
Could you please let me know if this is possible with your plugin or any of the additional add-ons?
Hi Unfortunately that is not possible and will require additional code customization.
Thanks, I will look into implementing this through customization.
When I try to create inventory and link to a WooProduct, under “Attached Products” column I get this error
Sorry! rnb_inventory_product table doesn’t exist
How can I fix this
Hi Please open a support ticket and our technical support team will assist you.
I’m planning to use this for a clothing rental business which works like the following:
1. Customer books a rental dress for 3 days (it can be any date in the future) with a security deposit, for instance Rs.2000.
2. When the event date comes, the customer picks up the dress after signing the rental agreement document and pays the dress amount, for instance Rs.5000 (in addition to security deposit).
3. After the event is finished, the customer returns the dress and the security deposit (Rs.2000) is refunded.
The documentation doesn’t provide enough information about Instant pay option. If a customer is paying using instant pay option, how are they going to pay the remaining due amount? Is there any way to collect only the security deposit first and then the remaining amount later? Please let me know.
Thanks,
Sathesh
Hi please open a support ticket and our technical support team will assist you.
How to use this feature?
“Full/Partial Payment Setting
Allow customers to make either full or partial payments for their bookings, offering flexibility in payment options.”
PSQ: I want to create a site similar to booking.com and airbnb.com, with the same functionalities, except that it concerns renting boats, yachts, etc. So, those who own boats, can register as vendors and enter their boats for rental. For that, I use WCFM Marketplace – Multivendor Marketplace for WooCommerce. I would use your plugin so that people can book their boat, and only by the hour. Even if they want to rent for 2 whole days, they need to choose 48 hours and not 2 days. The price would always be per hour. When a user books a boat, at that moment it becomes gray for the occupied dates, i.e. they cannot be clicked or removed from the offer, but the rental end date becomes the first next available date for booking. My question is whether this plugin can do that and is there anything else that needs to be purchased from add-ons? And is this plugin compatible with the WCFM plugin in the sense that the seller should have the option when publishing their boat, to enter the price per hour and to choose from their frontend whether it is a Rental or Bookable product (to get that option when creating the product)
Hi Unfortunately we do not have WCFM support.
I am facing an issue with the RnB – WooCommerce Rental & Booking plugin when using the modal layout.
Even after:
Adding the Google Maps API key in the plugin settings,
Enabling all the required APIs (Maps JavaScript API, Places API, and Geocoding API), and
Clearing cache and verifying the setup,
the Location tab inside the modal layout is not working. The input field appears, but the Google Places autocomplete does not load results.
Additionally, in the browser console I see errors such as “host validation failed” and “host is not supported.”
Currently, the website is on a demo hosting environment, so please let us know if this could be causing the issue, or if there is a special configuration needed for staging/demo domains.
Could you please advise on how to fix this, or if there is a patch/update required?
Hi Please open a support ticket from the below link and our technical support team will assist you.
Is license one time purchase?
Hi Yes, provided that you use our item in a single website. If you want to use it on multiple sites then you will require to make multiple purchases
Does single site include staging and production environments?
Hi Yes you can use it on one production site
Will it work on staging and production?
Hi Yes
Hello, installed plugin and activated, but calendar is not working, nor the Book Now button! Console shows :
Uncaught SyntaxError: Invalid or unexpected token at new Function (<anonymous>) at m.template (underscore.min.js?ver=1.13.7:2:15270) at Object.pickupLocation (rnb-template.js?ver=1758202392:21:31) at handleNormalLayoutTemplates (main-script.js?ver=1758202392:41:19) at HTMLDocument.<anonymous> (main-script.js?ver=1758202392:21:5) at e (jquery.min.js?ver=3.7.1:2:27028) at t (jquery.min.js?ver=3.7.1:2:27330)
Also, how to submit a support ticket, can’t find this plugin at – https://redqsupport.ticksy.com//submit/
Please assist! Thank you!
Hello, I would like to know if the plugin has this specific function:
Limit the reservation of a specific product (not all) to a single day, within my time range. That is, it can only be reserved from 8:00 a.m. to 8:00 p.m., for example, any day of the year, but only for one day. This does not affect the rest of my products.
Setting the quantity of products to 1 doesn’t work. If I set the quantity to 1, when making a reservation from 8:00 a.m. to 8:00 p.m., it tells me: “Sorry! Quantity not available.” If I set it to 2, it allows me to make a reservation, but when selecting more than one product, it tells me again: “Sorry! Quantity not available.”
Could you tell me if the plugin has this function or not? Thank you.
Hi Unfortunately that is not possible and will require additional code customization.
Preorder question
Hello,
We would like to set up appointments so that time slots are displayed every 30 minutes, but once a customer books an appointment, the actual duration is 1 hour and 30 minutes, with no overlaps allowed.
For example:
- If a customer books 9:00–10:30, the following slots (9:30–11:00, 10:00–11:30, etc.) should not be available anymore.
- The next available slot should be from 10:30 and after .
Is there a way for your plugin to achieve this behavior?
Thank you in advance for your support.
Best regards, George
I do have some issues with the calendar. When somebody books for example 3/10 – 4/10 and the order is paid (complete) he still leave the calender open to book on that day. When you select 3/10 – 4/10 again he gives the message no quantity available, i would like to block users to take that date.
In the backend in rnb calender that date is blocked.
I also use inspect for rnb booking when i select 3/10 – 4/10 the boat is not bookable.
Hi Please open a support ticket and our technical support team will assist you.
users that are not logged in are not able to book on my website, how is this possible? everybody should be able to book.
problem solved, was an issue with another plugin
Hi Glad to hear that everything is working well for you. If you face any further issue please open a support ticket and our technical support team will assist you.
Hi there,
For the relaunch of the management of 70 vacation apartments in a small town, we are looking for a solution that meets the following requirements:
The individual vacation rental owners maintain the information themselves: images, text, prices, etc. Live booking is not possible (not required for our new solution). Each vacation rental can be requested, and the request is sent to the email address of the CMS user who manages the vacation rental/unit. Can your theme display this/does it have this functionality?
Thanks for your reply!
Hi Unfortunately, we do not have multivendor functionality available for our plugin.
Hi,
When searching / filtering availability by dates I stil see all cars in the results even if its already booked.
Hi Please open a support ticket with details like screenshot and video of the issue so that our technical support team can assist you.
With which product or category do you need help?
>> I dont see RnB – WooCommerce Booking & Rental Plugin
Hi RNB category is there.
It keeps telling me “Sorry, that purchase code is for a different Envato product.” when i choose [verified] RNB.
Hi Have you selected below RNB category?https://prnt.sc/jJwDTXMtkTaW If yes and it is giving you above error. then please check this with envato
Getting closer. I paid for support renewel but I’m still getting this https://prnt.sc/cu_XwFAFC8Ti
This is the question: Hi,
When searching / filtering availability by dates I stil see all cars in the results even if its already booked. We have only 3 cars.
p.s. Until now we have lost ALL 4 of our client where we have used this plugin because the plugin did not work as expected. Now we are trying make this work correctly for once.
Hi Please keep communicating with us via the support portal and hopefully your issues will be resolved soon.
[proxy_fcgi:error [pid 101455:tid 101844 [client 2600:880a:2304:34e0:99b4:b842:2a1:c973:0 AH01071: Got error ‘PHP message: Invalid date format: Start: 2024-11-28, End: 2024-11-28; PHP message: Invalid date format: Start: 2024-12-24, End: 2024-12-25; PHP message: Invalid date format: Start: 2024-12-31, End: 2025-01-01’, referer:
Got the error from your plugin.
Hi Please open a support ticket and our technical support team will assist you.
Hello,
I have reviewed the plugin in detail, but I didn’t find the following functionality that I need for pricing on my website.
I need two types of pricing conditions that must work simultaneously:
1. Duration-based pricing:
1-2 days: 95 euros 3-7 days: 75 euros 7-30 days: 70 euros
2. Seasonal pricing:
Low season: September 30 – December 14 and January 16 – June 1 High season: June 1 – September 30 and December 15 – January 15
For the low season, I want to apply the prices from the first point, and for the high season – different rates.
Does your plugin support creating such combined pricing conditions?
Best regards,
PRE-SALES Question. I want to use the plugin to rent items. In the demo I see the ability to set a quantity of the item to be rented. When I then go to the cart, the quantity is not able to be changed. Is it possible to allow the quantity to be changed in the cart?
Hi We do not have the option to change the quantity from the cart.