16275 comments found.
Hi I have a question, is the filter product in admin don’t filter unpublished products? I see only
Filter:
All
All Published
All Discounted
Low Stock
I don’t know if it’s from own end, if show published product is in filter then show unpublished products should be there too.
And again why some products are automatically showing free shipping
Do you know how much time has passed since your support expired?
Bro this not a supportvsm just asking u a qurstion
Do you know on how much comment we attended for you for last couple of years? It have already 99 comments which have 5-10 reply for each comments. Do you know that? https://prnt.sc/Qzsp8Z33eu-o
1. Order tags or order notes are essential for order management. You can understand their importance. This is necessary so that the team can know why an order has been put on hold or cancelled, and to provide details of what happened with the customer.
Yes, this is an important aspect. We recognize its value and have already added it to our future development roadmap. While it is not included in the current release, we plan to evaluate and implement it in a way that aligns with the overall system architecture and real-world use cases.
We appreciate your feedback and thank you for highlighting this requirement.
Detailed Feedback & Suggested Improvements
1) Social Login Profile Picture Integration
After login via Google, Facebook, or Apple, the system should automatically fetch the user’s profile picture from the respective social platform and set it as the default profile image in the user account.
Later, if the user decides to remove or change the image, they can manage it themselves from their account settings.
2) Account Deletion Feature with Admin Control
Please provide a Delete Account option in Feature Activation.
Additionally, give the Admin a control button to enable or disable this feature:
If Admin enables “Allow Account Deletion” → Users can delete their accounts.
If Admin disables it → Users cannot delete their accounts.
There is also a behavior where, after deleting an account, the same user cannot re-register again.
This might be intentionally implemented to prevent users from deleting and re-creating accounts to claim new signup offers multiple times. If this is a security feature, it is understandable. Otherwise, it may need review.
3) Gravatar Support for Manual Registration
If a user creates an account manually via the registration form, the system should automatically fetch the Gravatar image using their email address and set it as the default profile image.
Users can remove or change it later if they wish.
4) Review Image Display Adjustment
File: public_html/resources/views/frontend/product_details/review_section.blade.php
Currently, review images appear too small.
Please update CSS from:
max-height: 40vh; width: 100%; object-fit: contain;
To:
max-height: 75vh; width: 100%; object-fit: contain;
This will improve visibility and user experience.
5) Private Coupon Option
Add a Private Coupon toggle button.
When enabled:
Coupon is generated successfully.
It does NOT appear on the public coupon page.
It is available only for limited or secret marketing campaigns.
Reference Image: https://gcdnb.pbrd.co/images/zaD3stXiXQIz.pngThis feature should apply to:
All products-based coupons
Minimum order-based coupons
All coupon types
6) Add Canonical Tag for SEO
Add a canonical URL tag inside the <head> section of every page to:
Prevent duplicate content issues
Improve search engine indexing
Boost overall SEO performance
7) Show Review Star & Review Count on Listings
On the main page and category page, display:
Star rating
Number of reviews in brackets
Example: ⭐⭐⭐⭐⭐ (125)
Reference Image: https://gcdnb.pbrd.co/images/KewFH2uzmFpe.pngThis improves product trust and conversion rate.
Enable UTF8MB4 for Emoji Support
Run this SQL command:
ALTER DATABASE XXXXXXX CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;
This will allow:
Emojis in reviews
Emojis in titles and descriptions
Full UTF-8 compatibility across the system
9) Random SKU Generate Button
Add a Random SKU Generate Button in:
public_html/resources/views/seller/product/products/create.blade.php public_html/resources/views/backend/product/products/create.blade.php
Reference Images:
Backend Reference: https://gcdnb.pbrd.co/images/UuxNmbLZv0o2.png Seller Reference: https://gcdnb.pbrd.co/images/YepwC7AnVJow.pngFor Admin/Backend → Generate random alphanumeric SKU.
For Seller Panel → Generate SKU in this format:
SHOP_FIRST_NAME-XXXXX
Where:
SHOP_FIRST_NAME = Seller shop name prefix
XXXXX = Random alphanumeric string
10) Final Feedback
These are minor improvements, but they significantly enhance the overall quality and professionalism of the script.
I have fully tested the script, suggested improvements, and shared these updates with the authors.
Your script is excellent and performs better compared to many others in the market.
Good day, and keep up the great work!
Thank you for your suggestions. We appreciate your approach and insights. Some of these items are already in our development pipeline.
Regarding point no. 2, it is essential for compliance with both the Play Store and App Store requirements.
Can you add homepage or full UI like https://www.meesho.com/
Do you purchase this item yet?
If I had bought it, it would have been written ‘purchased’ next to my name
I use your website demo and do inspect element to look what I thought it’s missing And suggest
Ok
My ticket ID is 3964 Please help me
We will attend the ticket on regular office time. Thanks.
Quick question, everytime when i upload auction product they don’t appear on public site immediately, it can take up to 1 hour and again when auction ended it doesn’t close immediately So the product exists but not displayed publicly yet. So i think caching + cron timing.
How can i configure cron jobs since i cannot see it anymore on admin panel, is it configured automatically or where can i find it in the server so i can quickly configure?
Thanks
Please create a ticket at https://support.activeitzone.com Our support team will review the problem. Thanks.
Sir how can I verify my code is update successfully? After upload new version code in my hosting server?
You can check the footer of your admin panel. Thanks.
Can I use the PayU payment gateway in this script, or is this option not available?
This payment gateway is not available in the script now. Thanks.
Subject: Request to Improve Guest Checkout Navigation on Mobile ”I am writing to request an urgent improvement to the mobile user experience. Currently, the interface does not provide a persistent ‘View Cart’ option for guest users. Once a guest adds an item and navigates away to browse more products, they lose access to their cart entirely. Standard e-commerce practice requires a sticky header or footer with a visible cart counter. Without this, our guest customers are unable to complete their purchases after adding multiple items. Could you please prioritize a fix that ensures the cart icon is always accessible for guests?”
In modern eCommerce UX, the cart is strategically placed in the header for instant visibility and one-click access — exactly as implemented in our system. This follows established industry standards used by leading platforms to ensure seamless navigation.
You can review it here: Header cart access: https://prnt.sc/mdKbnDW_ab-k
Additionally, before moving to checkout, customers are given a clear “Back to Shopping” option, allowing them to continue browsing without friction. Reference: https://prnt.sc/78T7M-yVdRkO
Based on this structure, the cart flow is functioning as intended and aligned with professional eCommerce usability practices. At the moment, we’re not identifying the issue you mentioned. If you could share a specific scenario or short screen recording, we’ll gladly review it further and assist you precisely.
According to your account information it has been seen that your item support is over so we are requesting you for renew your support pack asap.
Fix Cart Icon Visibility for Guest Users (Mobile)
Problem: On mobile, the Cart Icon is hidden for Guest users. If a customer adds a product to the cart and keeps shopping, they cannot find the cart icon to finish their order unless they log in first.
The Task: Please make the Cart Icon permanently visible on the mobile header and mobile bottom menu, regardless of whether the user is logged in or not.
desktop is ok no issue
please browse from mobile and add some items and back to shopping you can not be go for further
Thank you for pointing this out. We’ve added it to our update schedule and will fix it in a future release. Our team is reviewing the scope and implementation to ensure it’s delivered properly without impacting existing functionality.
Serious problems with shipping price calculation and offline payments are not showing up for the customer.
I ask that others verify this as well.
I checked on two different platforms and it does the same thing.
For such issue solution please send us item support ticket from here http://support.activeitzone.com
According to your account details, your support period expired in March 2022 — over 36 months ago. During this time, you’ve received 60+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Hello
Please product card setting. Like mostly clothing brand shows product in portrait 4:5 ratio. Clothing brand images does not fit into 1:1 ratio. Image cropped in 1:1 ratio. Thanks
Thanks
After reviewing your installation, we noticed that the script has been customized and is no longer running in its original structure. Because of these modifications, the current appearance and behavior differ from the default design. In its standard configuration, the item maintains a clean and professional presentation as intended.
Additionally, our records show that your support period expired in September 2023 — approximately 30 months ago. To receive technical assistance and ensure proper support coverage, we kindly request that you renew your support package.
Regarding the v10.4 update mention of ‘Enhanced filtering & faster search for large order volumes’ – is this optimization strictly for the Admin Panel order management, or does it also improve the front-end product search performance?
I am planning to list around 10,000 products on my store, so I need to confirm if the customer-facing search and filtering are optimized to handle this volume smoothly without performance issues
؟
The searching portion of admin panel side is enhanced and this is clearly described on our product page too. Please check this screenshot https://prnt.sc/Gygr1Z97GvvN
It has been passed 40 months that your support time is expired. So for making the thing fair enough we are requesting you for item support.
Dear Support Team, If i will buy the code. app and website setup normal persons can to or app developer must need pls let me know.
We provide comprehensive documentation with clear, step-by-step instructions and detailed screenshots to guide you through the entire process. By following the guidelines carefully, you should be able to complete the setup smoothly and confidently.
Dear Support Team,
I would like to report a formatting issue regarding the attribute display in the “See Screenshot” section. Currently, there is insufficient spacing between the attribute values, causing the text to run together.
Issue: Missing whitespace/padding between separate attributes.
Expected Behavior: A clear visual separation (space or delimiter) between values to improve readability and User Experience (UX).
Impact: Visual/UI bug that affects readability.
Please find the attached screenshot highlighting the affected area.
Question: Is there a planned fix for this (e.g., CSS adjustment or string formatting) in an upcoming release?
Screenshort: https://ibb.co/MztcjDp
Best regards,
Sorry to inform you that your attached screenshot link is not working. https://prnt.sc/WYIUZLnvZdLQ Would you please send us item support ticket regarding your issues from here http://support.activeitzone.com
Your item is good, but i can see no shipping method integrated for our country, can you consider integrating any of this : Easyparcel.com, Myparcelasia.com or Easyship.com
Thanks for your interest regarding our item. We are noting your point and if customer demand will increase we will definitely implement your required shipping gateway.
Hi team, your script is great with many features of ecommerce. But we really need server side tracking system. Without it, ads tracking on Facebook, google, TikTok and other media is blocked by the browser. I think almost everyone needs this. Though custom development is available, it’s not updated proof. So you can implement this in main item or create a dedicated addon for advance tracking management. It will make the script perfect.
Thanks for your positive comment and we are already working on it. Soon we will implement your required features.
we are getting “frontend.portfolio.index” not found issue, so please fix this issue in your latest files and let me know so that we can download it again, there is no folder called “portfolio” under frontend.
For any kind of internal structure item support please send us item support ticket.
This is ridiculous to see that your support time is expired from Jun 2021 means almost 5 years. Please renew your support pack asap.
1. Razorpay payment is setup as Intent flow, it needs to be in collect flow so that custoer can pay directly from the available upi app. Docv: https://razorpay.com/docs/payments/payment-methods/upi/google-pay/ 2. Can we remove the pending order if not paid after 24 hrs
Thanks for your suggestion.
In no POS system worldwide is a shipping address required when selecting a walk-in customer. It is not practical to enter shipping information every time for POS sales. Kindly remove or disable the shipping address option for walk-in customers.
Thanks for your suggestion.
I added one custom review to the product. The review is showing, but the review text is not displaying; only “1 review” is appearing. Is this because of a new update, or has this been changed?
Do you purchase this item yet or testing from demo?
Hello Team,
I previously contacted support and discussed this same issue in the ticket and comments section. You informed me that it would be fixed in the next update, but two updates have already been released and the problem still persists. This is disappointing.
For a live site, such an issue is embarrassing and significantly harmful to our business. Please review and resolve this matter as soon as possible: https://prnt.sc/wx18Vtha89UI https://prnt.sc/6p-_Ulw_RrZYNote: This problem occurs specifically during guest checkout.
Ok we will check the issue that you are saying and if we get it we will solve in the next update within short time.
Okay, please check and resolve this in the next update.
At the moment, I’m facing an issue because my project is already connected with the GTM Data layer and Facebook CAPI. Whenever I update the system, I have to redo the same customization work again and again.
So, I kindly request that this issue be solved permanently within my project,
If needed, I will open a separate ticket for this issue as well.
Thank you for your support.
Yes, we will review the issue and do our best to assist you. However, please note that item support does not cover custom modifications. If the code has been customized, we are unable to provide item support in accordance with Envato Marketplace policy.
Our item development and update releases are part of an ongoing, continuous process. As the product is actively used by a large number of customers, updates are driven by real user demand and will continue in the future. For this reason, there is no fixed or final endpoint for the development of this item.
To ensure smooth updates, long-term stability, and full benefit from Active eCommerce CMS features, we strongly recommend avoiding code customization and using the item as provided.
Dear Team, Sorry for the long message, and thank you for taking the time to review my explanation.
I have been using your script for a long time and running my business successfully. The only reason I customized the code was to enable Facebook CAPI via GTM dataLayer, as this feature is currently not available in the core system.
I previously requested native CAPI integration multiple times, even as a paid add-on, but it was not implemented. At present, running an eCommerce business without server-side tracking is not practical. Significant ad spend without proper data tracking leads to data loss and poor optimization.
Facebook CAPI is now a global standard for eCommerce, not a country-specific requirement. Most buyers of this script are eCommerce business owners, and CAPI has become essential for long-term business sustainability.
My customization was strictly business-critical and limited in scope. I strongly believe that adding native Facebook CAPI and GTM dataLayer support to the core system would greatly benefit all users while reducing the need for customization.
Thank you for your understanding and continued development efforts.
Best regards, Mohammad Delowar
Thank you for your valuable feedback and positive support — we truly appreciate it.
Our team is already working on enhancing the system, and the requested features are in progress. We’re committed to continuous improvement, and you can expect these updates to be implemented in an upcoming release very soon.
Stay connected — exciting improvements are on the way.
