1214 comments found.
Blogs drafts keeps their date when published. If you wrote a few blog posts for later date, they will keep the date you first made the draft. This should be set to the date the blog post was published.
I noticed today that umlauts and special characters are displayed incorrectly when downloading an email.
Which file is responsible for creating the .eml file when downloading a received email?
Hi,
Thank you for reporting it, we will look into it.
That file is generated on the fly by resources/js/scripts.js
const makeTextFile = (id) => {
let textFile = null;
const text = document.querySelector(`#message-${id} textarea`)?.value || "";
const data = new Blob([text], { type: "text/plain" });
if (textFile !== null) {
window.URL.revokeObjectURL(textFile);
}
textFile = window.URL.createObjectURL(data);
return textFile;
};
However, I think it’s already being incorrectly assembled and passed on in the app/Services/TMail.php file starting at line 86. (UTF8) äöüß
Hi,
Thank you for the details, we will look into this.
Have you found the time to fix the error yet?
v7.9.1 – 17 April 2025
I am still stuck on v7.9.2 and unable to update as there is no update available. On my other account I downloaded the “update” but that didn’t do anything because it wasn’t the full update.
Can you please upload v8.0?
BTW I won’t be giving out my hosting details.
Hi,
The upgrade from v7 to v8 was a major version change and required a dedicated upgrade process. We had provided a separate upgrade platform for this, which was available for the first 6 months after the release.
At this point, the automated upgrade option is no longer available. To move to v8, you would need to perform a fresh installation and migrate your data manually.
If you’d like assistance with the process, feel free to reach out to our support team at https://support.thehp.in
Okay so I reinstalled everything and thought I would be able to save time and import the settings file, Error 500 on settings page so I had to do the install again.
Can you confirm that there is no theme or update page in 8.0.3?
I found them, they have moved to the profile menu.
Some suggestions: Change blog post date – MM/YY or only year or custom date
View blog drafts as live blog after logging in
import from another website
Add the option to add a page to a page – if a user wants to create a page that has the same paragraph or whatever they want on every page using a short code [page-11] to place on page 1-10 as an example.
Submenus
Opt-out of bunny . net and add hugeicons locally (less requests outside the website)
Thanks for the v8 update, looks good!
Hi,
Thank you for sharing your feedbacks, we will surely look into it.
Hi, do I need to reset my license if I change domain? If yes, pls can you reset mine now. Thanks
Hi,
Please check out this article – https://helpdesk.thehp.in/hc/articles/1/2/37/how-to-detach-your-license-from-a-domain-reset-license
It’s not mobile friendly the text and the box are hard to use it please in next update fix the mail box and the text on pc and mobile both.
Hi,
Can you share your website URL so we can check?
sure https://tempzap.com/ also contact form not working showing 505 or something error.
Also how can i get the mail response faster ?? i mean when any user use our website the mail delivery is very late sometime it feels like it’s not working.
Hi,
Which part of the website you’re referring creates issue on the mobile? Can you screen a screenshot for better clarity?
Also, for issue with email speed, check out this video in the article – https://helpdesk.thehp.in/hc/articles/1/3/1/lighting-fast-email-delivery-for-your-tmail
beside tmail delivery is there any way to get faster response my mail provider gives mail fast but is there any ioption that i need to do ??
Hi,
The speed is completely under the provider’s control. You can get in touch with your hosting/email provider and ask them to resolve the speed issue.
what about the mobile friendly ??
Hi,
We asked a question before, you might have missed it earlier.
Which part of the website you’re referring creates issue on the mobile? Can you screen a screenshot for better clarity?
here are screenshot – https://prnt.sc/f5etsJ6jqw-D | https://prnt.sc/f5etsJ6jqw-D
Hi,
Thank you for alerting us about the issue, we’ve recording this at our end and will be working on a fix in the upcoming version.
sure please fix it as soon as possible
i want buy can you setting overall?
i use vps, can help me isntall? i want buy now
Hi,
You can hire our installation services, however, that service is chargeable and not included in the product purchase.
ok, fee for installation? i order now with instalation
Hi,
Sure. Are you planning to host this on a cPanel server or some other control panel?
other panel use VPS no cPanel, please replay at ciptoprasetio@gmail.com
Hi,
We’ve sent you an email.
Hello, is it possible to make only registered users create mails?
Hi,
No, it is not possible as of now.
Can you add an option to show always a full URL to a mailbox like tmail.com/mailbox/name@domain.com? Right now it works but always hidden. Also is it possible to remove “mailbox” from URL and use directly tmail.com/name@domain.com?
Hello,
There is already option to show full email in the URL. It won’t be possible to remove mailbox from the URL.
it works, but i got some black window on top hiding the site with “Forbidden”
Hi,
Can you share your website URL?
temporarymail.in
Mail received then forbidden black screen popup
Hi,
I just tried to receive an email, but there is no Forbidden black screen popup. Can you share a screenshot?
Please add support of google auth because Google disabled normal IMAP authentication.
https://support.google.com/a/answer/9003945 https://support.google.com/a/answer/7281227Hi,
Sure, we will see if this is something we want to get into.
The UI looks broken on mobile when invisible captcha (reCAPTCHA v2 or hCaptcha) is enabled.
I mean visible captcha
Hi,
Can you share the website link or screenshot for reference?
I have download the latest TMail Installer. But I am having this error.
https://prnt.sc/_jUHVbC_xewHHi,
Can you share the FTP or control panel login via the contact form here? – https://codecanyon.net/user/thehp
I have sent the FTP details.
Hi,
Your FTP seems to be slow in connection speed, it will take lot of time for us to upload the files. Can you extract the zip and keep the files ready for us to look into?
The files are ready. I have also sent you the db credentials.
Hi,
It seems like the MySQL DB version used on your server is pretty old. We’ve made some changes to the backend to make it work.
You should be able to move towards next screen.
It would be great if you could add a captcha to the contact form in the next update.
Hi,
Sure, we have recorded the feature request and will see if this is something we can do in the near future.
install error how to fixed and install see – https://prnt.sc/1t-4t5VLIGth
Hi,
Are you using the latest version of TMail? This issue should not occur after the latest version release.
Hi, I already sent an email through the contact form. Please check
Hi,
We’ve already responded back to your earlier thread. Also, we’re sensing a urgency in this multiple comments, so request you to go through this article – https://helpdesk.thehp.in/hc/articles/25/26/36/my-support-has-expired-%E2%80%94-will-i-still-get-help
I want to change it. I want to do it differently. How will it be? I want to change the look of it. Like mail in the middle of it.
Hi,
You will need to hire a developer who can make the changes on the theme end for the design.
Hello,
After updating from TMail v8.0.3 to v8.0.4, the language files I was using in the previous version have disappeared and the system has reverted to the default languages. Do I need to manually add them again?
Why are the language files I spent so much time configuring disappearing after the update? What can be done to resolve this?
I would appreciate your help.
Thank you.
Hi,
Can you share the path of language files you’ve edited?
Hi;
public_html/lang
public_html/lang/updates
Hi,
Did you changed files in /lang OR /lang/updates OR both?
Hello,
In version 8.0.3, the language update process was working as follows:
I uploaded my custom language files into the public_html/lang directory
When I clicked Update Language Files in the admin panel,
All language files were automatically detected and added to the system
After updating to version 8.0.4, this behavior changed:
After the update, the system reverted to the default languages
I re-uploaded my existing language files to:
public_html/lang
public_html/lang/updates
However, when I clicked Update Language Files in the admin panel, nothing happened and no languages were detected
The only way to restore the languages was by adding them one by one using the ADD button in the admin panel
In summary:
The Update Language Files feature worked correctly in v8.0.3
In v8.0.4, it no longer detects language files from the same directories and structure
This results in:
Custom language files not being preserved after an update
The Update Language Files function appearing to no longer scan the lang / lang/updates directories
Is this an intended change in v8.0.4, or is it a bug/regression? If there is a new required directory structure or workflow for language updates, it would be helpful to have this documented.
Thank you for your support.
Hi,
Thank you for providing a detailed explanation of the issue. We have added this to our top priority issues to look into for the upcoming version.
Please tell me how to fix this error in Hostinger. symlink() function enabled
Hi,
Please check this article – https://www.hostinger.com/support/3212034-how-to-enable-disabled-php-functions-in-hostinger/
Hello, I’m getting server error when trying to update to the new version. Please help me.
Hi,
What is the error message that you see?
It’s showing https://gyazo.com/f4c6ca19c4845c8b2f3b9daf00cc7362
I sent a message via the contact form, still waiting for feedback.
Hi,
You might have missed the message near the contact form – https://prnt.sc/-7wsWmA3bT55
We have allowed emails from your account, please submit the contact form with either your cPanel or FTP login so that we can check the backend for you.
I already sent an email through the contact form. Please check
I already sent an email through the contact form. Please check
Hi,
We checked the issue you’ve reported, however, it seems like you’re already gone pass the installer phase. We’re getting a database related error on your website. Can you check if you’ve removed the database or the user related to the database?
Hi, yes, I have checked. I tried it on another hosting. The problem is the same. Please help me
Hi,
If you’re facing the same issue, how did you manage to go pass the database phase? I can see that the installation is completed with the database being deleted?
Now okay
Hi, I have replied to your mail please check as early as possible.
Hi,
Response from emails are not recorded. Please visit the ticket page and add your response.
Done Please check
