8963 comments found.
Good morning,
We’ve also submitted an inquiry from this same account, but we forgot to ask one thing:
Do you offer any type of agency license, meaning one with unlimited use or any discounts for purchasing multiple licenses, even if it requires an annual fee?
Thank you, best regards
Hi onlinemente
Thank you for reaching out to our support team.
Please contact us via PM, indicating that you are interested in the multi-license, so that we can provide all of the required data: https://codecanyon.net/user/fe_support
Best Regards,
Victor
Good morning
We purchased the license some time ago, and it shows as active on some websites, but I don’t know which website it’s currently installed on. Therefore, I need to know which website it’s installed on so I can review it and keep an internal record.
Thank you, best regards
Hi onlinemente
Thank you for reaching out to our support team.
When it comes to custom fields, this is a slightly different situation. The best approach here is to use checkbox custom fields and add values in both languages so you can apply the required ones on the translated products.
If that’s not suitable, there is a hook wpc_terms_before_display or a couple of others described on this page: https://filtereverything.pro/resources/hooks/ to help you choose the one that will fit best for your case.
Best Regards,
Victor
Hello, I think you have given the wrong answer. Could you please answer the original question?
Hi onlinemente
Our apologies, you are absolutely correct, the previous response was intended for another user.
Please send us your license key via PM: https://codecanyon.net/user/fe_support so that we can provide you with either the information on where it is installed or deactivate it across all sites. This way, you can activate it only on the required ones.
Best Regards,
Victor
Our Website : https://mightyzap.com/en/products/
Hello, I have another problem, so I separated the comments. Use WPML for translation. Filter conditions were defined by ACF custom fields. We set ‘Filter Everything’ to ‘Translatable’ in WPML settings
1. The two languages use different filter sets. 2. Both languages share the same ACF custom filters, because using different custom filters for many products is difficult to manage. 3. Just change a few words that appear on the filter. Is there a hook available?
Hi noida713
Thank you for reaching out to our support team.
When it comes to custom fields, this is a slightly different situation. The best approach here is to use checkbox custom fields and add values in both languages so you can apply the required ones on the translated fields.
If that’s not suitable, there is a hook wpc_terms_before_display or a couple of others described on this page: https://filtereverything.pro/resources/hooks/ to help you choose the one that will fit best for your case.
Best Regards,
Victor
Thank you! I was hoping that only some of the labels would be replaced, so I put them to great use.
wpc_terms_before_display()
Hi noida713
Yes, you can basically choose the required one for the required changes by using a WPML function to check the current language and run the code to change some of the terms.
Best Regards,
Victor
Our Website : https://mightyzap.com/en/products/
We are filtering the product into ACF custom fields and categories. The product list is marked with ‘Display posts’ and ‘Display posts pagination’ extensions.
The PageNation extension we use is adding parameters to the filter link. If I change the filter condition on page 2, I can see a blank list if the number of products to display is not enough to display page 2.
Is there any hooks I can use on ‘Filter Everything Pro’ that can help? If I can understand how filters import links, that would be great. Is there a way to exclude parameters?
The extension I use adds the following parameters to the links in all filters: https://mightyzap.com/en/products/ ?dps_paged=2
Hi noida713
Thank you for choosing Filter Everything PRO.
What we can recommend is this plugin for pagination, which is used for WooCommerce: https://wordpress.org/plugins/load-more-products-for-woocommerce/
It is compatible with the filtering.
Alternatively, you can use the default WordPress pagination.
As for the hooks, you can try using this one to write your own custom code to remove the pagination parameters from the URL:
return apply_filters( 'wpc_filter_term_url', $url );
Best Regards,
Victor
Hello, my Licence Code in the text and the pdf are not correct. I cant update my plugin. Can you help me?
Hi Seppel87
Thank you for choosing Filter Everything PRO.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
This is the license key that is used for activation of the plugin.
Best Regards,
Victor
Hello Support, I have sent the Admin Credentials and a detailed description of the issue via Private Message (PM).
Status: Credentials sent via PM. Query Monitor installed. UpdraftPlus Backup created.
Issue: Filters are unresponsive (URL not changing) on Elementor Pro.
Please check my message.
Thank you
Hi shamy_17
Thank you for reaching out to our support team.
All of the answers were provided in the original comments section: https://codecanyon.net/comments/31895473
As long as the requests are related to the same topic, please write all responses in the same comment thread, as this helps to see the whole history and makes it easier to keep track of, rather than having fragmented responses across different comment threads.
Best Regards,
Victor
Good afternoon, I can’t generate a license key after the purchase — it returns an error. I need the key to activate the plugin in the WordPress admin panel. I click “Get your License Key”, and then I get an error on Envato: “Something went wrong. Please, return back and try to click on ‘Get license key’ button again.” I do have a purchase code, but it doesn’t work for activation. How can I obtain the license key?
Hi antsites1
Thank you for reaching out to our support team.
Please send us your email via PM: https://codecanyon.net/user/fe_support so that we can contact you via it, to provide the required data in order to generate the key for you.
Usually, incognito mode should work without any issues with this process.
Best Regards,
Victor
hi I just purchased a second licence a few minutes ago of Filter Everything Pro but my item purchase code doesn’t work. it’s for a localWP site
Hi pirco
Thank you for choosing Filter Everything PRO.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
This is the license key that is used for activation of the plugin.
Best Regards,
Victor
Hello,
I am using Filter Everything PRO on a live WooCommerce site.
I am getting repeated PHP warnings on PHP 8.2 and PHP 8.3:
PHP Warning: Undefined array key “view” File: wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php Line: 937
The warning happens very frequently on frontend traffic (category pages / product filters / normal browsing). It fills debug.log quickly.
Environment: - WordPress: latest - WooCommerce: latest - PHP: 8.2 (also tested 8.3) - Theme: GeneratePress - Filter Everything PRO: latest version
This looks like an array key check is missing (e.g. $data[‘view’] when the key is not set).
Can you please: 1) Confirm this is a known issue 2) Provide a fix / patch or 3) Tell me the correct workaround or setting to prevent it
Thank you.
Hi prockuredmarketing
Thank you for choosing Filter Everything PRO.
This is a known issue, and it will be fixed in the 1.9.2 update.
In order to fix it, you need to go to filter-everything-pro/src/Entities/EntityManager.php on line 937 and instead of this line:
$is_rating = ($filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;
Use this one:
$is_rating = (isset($filter['view']) && $filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;
Please make sure you have made a full site backup, just in case any errors occur. This way, you can safely restore the backup if something goes wrong.
Best Regards,
Victor
Hello, I am using the Pro version with Flatsome theme. I use the filter shortcode on a page right above the Flatsome product list. In the “Where to Filter” section, I have selected “Pages” and then the name of the Page where I added the shortcode. Under “And What to Filter” I have selected “Posts Lists <Products>.” On my product page, I see the error “No one Filter Set is related to this page. You can configure it in the Filter Set -> “Where to filter?” field.” I am not sure what else to change. Is this a compatibility issue with Flatsome theme? Thank you for your help!
Hi markmcin
Thank you for choosing Filter Everything PRO.
Most likely, this is because this page is used as a shop page, a home page, or a blog page. If this is the case, you need to choose “Common WordPress Page + Shop or Home or Blog” based on what this page is used for.
Also, there is an eye icon next to “Where to filter” on the right side. When you click it, it opens the page where this filter set is placed. This can also help ensure that the filter set is placed on the correct page, as sometimes it is not.
Please let us know if this helped to fix the issue.
Best Regards,
Victor
This worked thank you. Previously, the “where to filter” was pointing to the right page (the eye icon opened the right page) ... but now when I select Common Wordpress pages and Homepage rather than selecting the page name directly, the filter works. Thanks again.
Hi markmcin
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hello Support Team, I am a user of the Filter Everything Pro plugin. The Problem: My filters (both Desktop and Mobile) were previously working correctly. However, after I added custom CSS to match the filters with my website’s style, the filters stopped functioning. They are visible but do not filter the results when clicked. Steps to reproduce: Go to my website page: [INSERT YOUR WEBSITE LINK HERE] Try to click on any filter. You will see that the results do not update. My Goal: I need to style the filters to match my theme without breaking the plugin’s functionality. Could you please help me identify which part of my CSS might be causing the conflict, or provide the correct CSS class selectors I should be using?
Hello again, I just sent a support request regarding “Filters stopped working after CSS customization,” but I realized I forgot to include the link to my site. Here is the link where the issue is happening: Thank you. https://ulockey.com/shop/
Hi shamy_17
Thank you for choosing Filter Everything PRO.
1. CRITICAL ISSUE: Filters are Unresponsive
This is connected only to the Permalink Manager plugin. What we did was install this code snippet plugin: https://wordpress.org/plugins/code-snippets/ and add a code snippet to turn off pretty permalinks in our plugin, since Permalink Manager cannot work with them. As a result, all of your filters are added as GET parameters in the URL, and everything is working and filtering correctly. (The reason we added another code snippet plugin instead of using the one that was already installed is because the one you have would most likely throw an error, likely due to priority configuration issues.)
2. SECONDARY ISSUE: Boolean Chip Labels
Instead of a boolean, please create a custom checkbox field with all the required options, such as “Pre-order,” “Not available,” and so on, and select the required options for the appropriate products. Then create a filter from this custom field. You will have the exact same names as the options defined in the custom field without any custom coding.
Best Regards,
Victor
Hi Victor,
Thank you for the quick fix on the “Permalink Manager” conflict! I see the filters are working correctly now with the GET parameters.
|Regarding the "Boolean Chip Labels" (Issue #2):I understand your suggestion to change the field to a Checkbox, but I cannot change the database structure. I have a custom delivery plugin and API integrations that strictly rely on the Boolean 1 and 0 values to function. Changing this field would break my backend delivery logic.
Since I must keep the field as Boolean, I need to rename the labels using PHP.
I have already successfully renamed the Sidebar Checkboxes using the code below, and it works perfectly:
code PHP
add_filter( ‘wpc_terms_before_display’, ‘wpc_rename_boolean_acf_terms’, 10, 4 ); function wpc_rename_boolean_acf_terms( $terms, $filter, $set, $urlManager ) { if ( isset( $filter[‘e_name’] ) && $filter[‘e_name’] === ‘is_wock_preorder’ ) { foreach ( $terms as $k => $term ) { if ( $term->name === ‘1’ ) $terms[$k]->name = ‘Pre-order’; if ( $term->name === ‘0’ ) $terms[$k]->name = ‘In stock’; } } return $terms; }
|My Request:Could you please provide the correct hook or snippet to apply this same renaming logic to the Active Filter Chips? Currently, the chips still show “1” instead of “Pre-order”.
Thank you!
Hi shamy_17
Try this code instead of the one you are using:
add_filter( 'wpc_filter_post_meta_term_name', 'wpc_truefalse_checkbox', 10, 2 );
function wpc_truefalse_checkbox( $term_name, $e_name ){
if( $e_name === 'test_true_false_fld' && $term_name === "1" ){
$term_name = 'True';
}
return $term_name;
}
Just replace “test_true_false_fld” with your own custom field and chnage the True to your own text. After adding this code snippet, go to the filter set settings and click the Update button.
Best Regards,
Victor
Hi Victor, Thanks for the fix!
One last thing: The ‘Sort By’ dropdown is behaving incorrectly.
When I select an option (like ‘Price: Low to High’), the product grid does refresh, but the sorting order is wrong .
Could you please check why the sorting options are not applying to the grid?
Hi Victor,
One more thing to add to the request above:
I am also having a styling issue with the dropdowns that I can’t seem to fix with CSS.
There is a 'ghosting' or lag effect where multiple items stay highlighted when moving the mouse.A 'Searching...' box keeps appearing inside the dropdown which looks broken.My custom CSS is not being applied correctly to the dropdowns.Could you please also fix these styling glitches so the dropdowns work smoothly and match my dark theme?
Thank you!
Hi shamy_17
1) If sorting by product price does not work, you need to create a new sorting using Custom field numeric (meta key numeric) and use the price meta key _price
2) We’d love to help, but unfortunately, all CSS styling is outside the scope of a CodeCanyon support policy: https://prnt.sc/30ycUo3_RZxw
Best Regards,
Victor
Hi Victor,
Thank you for the sorting fix! Using the _price meta key worked perfectly, and that part is now resolved.
However, I still need help with the Filter Everything — Sorting widget because it is not behaving correctly:
|'Searching...' text: There is a 'Searching...' message appearing at the top of the dropdown list that shouldn't be there.|Hover Glitch: The highlight is lagging and sticking to multiple items when I move the mouse, which makes the dropdown very hard to use.These issues remain even when no custom CSS is applied. Could you please check why the widget is behaving this way and provide a fix for these two issues?
Best Regards,
Shamy
Hi Shamy
You can attach a link to the page with the issue and a link to a video showing how to reproduce it, so we can review it and identify what might be causing the problem.
Best Regards,
Victor
Hi Victor,
Thank you for the sorting fix! Using the _price meta key worked perfectly, and that part is now resolved.
As requested, I have prepared a video and a bypass link so you can see the remaining functional issues with the Filter Everything — Sorting widget. |1. Live Site Access: Since my site is in maintenance mode, please use this Bypass Link to view the shop page: https://ulockey.com/?bypass_code=ScZuknjvwSsflMUf |2. Video Demonstration: I have recorded a short video here showing the issues in action. I have also included a look at the Inspector tool to show the classes being generated by the plugin: https://www.loom.com/share/41c0612082644c3e98d692c709cd0888As shown in the video, the issues are:
Multiple Clicks: The dropdown requires 2-3 clicks to trigger. It appears an invisible element is blocking the initial interaction.
‘Searching…’ Text Bug: The dropdown displays a ‘Searching…’ message (class: loading-results) even though search is not enabled.
Highlight/Hover Lag: The mouse highlight ‘sticks’ to multiple items, making navigation difficult.
These issues remain even when no custom CSS is applied. Could you please check why the widget is behaving this way and provide a fix for these glitches?
Best Regards,
Hi Shamy
We have checked the page with the issue, and the problem is that you have two sorting widgets on the page. This is the cause of the issue.
While multiple filters can be placed on the same page, the sorting widget is a bit different, as it shares the same ID, which causes duplication issues. In general, having duplicated content and simply switching to hide it or display based on whether the user is on a desktop or mobile is not the best approach, as it takes twice the processing time. The content is only hidden by CSS styles, not fully disabled, and the system still loads and queries products from both instead of loading a single template for mobile or desktop. So the system is doing double work, even though the user only sees one version. We’d recommend using one product query with a single filters widget and sorting widget, and using CSS to ensure it fits properly on mobile as well.
For now, the solution is to use only one sorting widget on the page to avoid any conflicts.
Although we do have plans to add support for multiple sorting widgets on the same page in our development list, it is currently only planned and will be added in future updates.
Best Regards,
Victor
Hi Victor,
Thank you for the detailed explanation. That makes perfect sense—I didn’t realize the Sorting widgets shared the same ID and were causing a conflict.
I have followed your recommendation and removed the duplicate widget. I am now using a single sorting widget for both Desktop and Mobile, handled via CSS. This has fixed the multiple-click issue and the hover glitches.
Thank you for your expertise and for looking into this!
Best Regards,
Hi shamy_17
We are glad to hear that the issue has been resolved. You did an amazing job!
Best Regards,
Victor
“Hi dawmacpolska
Thank you for reaching out to our support team.
Can you please send the link to the page you are mentioning so that we can check it?
Also, please specify whether this is happening in mobile mode, desktop, or both.
Best Regards, Victor”
mobile, -> https://dawmac.pl/?post_type=product
Hi dawmacpolska
Thank you for reaching out to our support team.
Please fix the mixed content issue on your site first: https://prnt.sc/HI8oHgPzKpXI
This is a very important to fix it.
Also, please note that when you are on this site in the comments section: https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/comments and logged in with the account where you made the original request, you can add your replies in the same comment thread that was created, so it will be easier see the whole history. Without creating new comment threads.
Best Regards,
Victor
I tried to get the license key by clicking Get your License Key but it is redirecting me to black white page.
Hi Aadii_5636
Thank you for reaching out to our support team.
Have you tried using incognito mode in the browser? Usually, it helps to resolve this issue. Please let us know if it helped you receive the license key.
Best Regards,
Victor
Hi there,
Is it possible to do this:
I have custom post types with vacancies that have a location and I want the user to be able to use a Search Function with a radius.
For example:
Search: Amsterdam Radius: +50km
It would then show the filtered items based on their location (Amsterdam + 50km).
I already set up ‘Location’ as a custom field in Advanced Custom Fields. Is anything like this possible within the plugin?
Hi rickaahz
Thank you for reaching out to our support team.
Unfortunately, there is no such functionality in the plugin itself. This would require functionality that works with dynamic data, which does not have predefined values and relies strictly on dynamic inputs to display results. Because this is a completely different area, it is difficult for us to suggest a reliable workaround.
One possible approach could be to add filters for each city with radius options, allowing users to select them manually, for example, choosing “New York” in the city filter and selecting a 30 km radius filter to display posts that have the city “New York” applied and a radius of 30 km.
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
I’ve installed the plugin, but there is no Russian localization in the Pro version. Russian language works only when the FREE version is active. How can I get the Russian translation file for the Pro version? Could you please provide the .po/.mo files or let me know how to enable Russian localization properly?
Hi antsites1
In the free version, this is just localization created by other users and is not controlled by us. It is part of WordPress localization itself, and you can find more information about it in the official WordPress documentation about user contribution localization.
Officially, there is no localization for the ru language, and there are no plans to add it.
Best Regards,
Victor
Hi, I hope you are well. I am having some filters that look like they do not appear. I previously had a similar challenge.
If you recall, you helped us with some custom work to our filters and not sure if this has somwething to do with it.
https://dev2025.dreambeds.co.za/product-category/stock/home-furniture/couches/arm-chairs/specifically I am not seeing the ‘materials’ filter.
If you go one level down to the url below, you see it, but then go one up and it is missing. You can see the missing filter oni the URL below. https://dev2025.dreambeds.co.za/product-category/stock/home-furniture/couches/Please assist with this, thank you very much.
Regards, Tarquin
Hi Tarquin
Thank you for reaching out to our support team.
There are no products that contain any terms from that filter, which is why it is hidden. Please make sure that you have applied the relevant terms to the products displayed on that exact page in order to test it.
Best Regards,
Victor
Hi!
Just bought plugin, but no Russian lang file into
Hi antsites1
Thank you for choosing Filter Everything PRO.
Could you please provide more information on what you mean by that? We are a bit confused by the question and need more details in order to provide any relevant information.
Best Regards,
Victor
Hello,
We are using Filter Everything on a website where content visibility and filtering depend on the user role. Role and permission management is handled using the Members plugin.
In general, everything works correctly, but we are experiencing an issue with role-restricted content:
When a file or post is assigned to a specific role only, users with other roles do not see the postcard or the content, which is the expected behavior. However, the filter still indicates that content is available (for example, it appears selectable or shows results), even though no content is actually visible for that role.
In other words, the filter detects existing content but does not take into account the actual visibility based on the current user role, causing filters to display options that ultimately return no visible results.
Is there a way to make the filter fully respect role-based access restrictions, so that it does not show available results when the current user does not have permission to view the content?
Thank you in advance for your help.
Best regards,
Antonio.
Hi Antonio
Thank you for reaching out to our support team.
Role restrictions work with permissions that, in most cases, apply either at the template level or after the query itself.
Applying those restrictions to the main query might be a possible solution. However, the query would be different for each user, so this may not work reliably, though it could be tested as an experiment.
There is no single solution here. One possible approach is to create separate pages for each user role, each with a fixed, unchanging query that displays only posts available for that role. For each page, create a separate filter set and display the appropriate page based on the user’s role. The filters should then show the correct data. Still, this approach remains experimental.
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Hi. I’m having an issue with the plugin. I’m working in Divi 5. It was working fine, but now I’m having a page-rendering issue only when I click a checkbox. When I do, the page design breaks. When I uncheck it, everything returns to the way it should look. I have a video screen recording of this issue, but I think this is self-explanatory. But can send it if you need it.
Hi denhu
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please include the link to the exact page where the page is breaking during filtering.
Best Regards,
Victor
Hi denhu
We have checked the site and noticed that after filtering, some types of CSS, like background or other styles, may change while the filter is applied. However, if we go to the Divi settings, clear the CSS cache: https://prnt.sc/ddkRNbSPX85q and refresh the page with the chosen filter, the normal styles reappear.
When we remove the filter, the page shows different CSS because all caching was done with the filters applied. In general, this is a caching issue and how it works. It’s unclear why it does not work correctly with dynamic parameters in the URL, but Divi support may be able to provide a solution for this caching or explain how it can be disabled to prevent such issues.
Best Regards,
Victor
Hola. Tenemos creado un conjunto de filtros con 6 filtros para mostrar en 4 columnas en línea con el siguiente shortcode. id=”17358” horizontal=”yes” columns=”4”][fe_sort id=”2”]
También se muestra la opción de buscar por lo que la primera línea tiene 4 campos y la segunda línea tiene 3 campos.
Queremos que el filtro de ordenación salga en la segunda línea (donde ahora hay tres campos). Como podemos hacerlo? Gracias
Hi sbrenlla
Thank you for reaching out to our support team.
Please submit your request in English so that we can assist you effectively.
Unfortunately, we do not have a multilingual support team, and all requests and support are provided exclusively in English.
Thank you for your understanding.
Best Regards,
Victor
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