8953 comments found.
Hello Support Team, I am a user of the Filter Everything Pro plugin. The Problem: My filters (both Desktop and Mobile) were previously working correctly. However, after I added custom CSS to match the filters with my website’s style, the filters stopped functioning. They are visible but do not filter the results when clicked. Steps to reproduce: Go to my website page: [INSERT YOUR WEBSITE LINK HERE] Try to click on any filter. You will see that the results do not update. My Goal: I need to style the filters to match my theme without breaking the plugin’s functionality. Could you please help me identify which part of my CSS might be causing the conflict, or provide the correct CSS class selectors I should be using?
Hello again, I just sent a support request regarding “Filters stopped working after CSS customization,” but I realized I forgot to include the link to my site. Here is the link where the issue is happening: Thank you. https://ulockey.com/shop/
Hi shamy_17
Thank you for choosing Filter Everything PRO.
1. CRITICAL ISSUE: Filters are Unresponsive
This is connected only to the Permalink Manager plugin. What we did was install this code snippet plugin: https://wordpress.org/plugins/code-snippets/ and add a code snippet to turn off pretty permalinks in our plugin, since Permalink Manager cannot work with them. As a result, all of your filters are added as GET parameters in the URL, and everything is working and filtering correctly. (The reason we added another code snippet plugin instead of using the one that was already installed is because the one you have would most likely throw an error, likely due to priority configuration issues.)
2. SECONDARY ISSUE: Boolean Chip Labels
Instead of a boolean, please create a custom checkbox field with all the required options, such as “Pre-order,” “Not available,” and so on, and select the required options for the appropriate products. Then create a filter from this custom field. You will have the exact same names as the options defined in the custom field without any custom coding.
Best Regards,
Victor
Hi Victor,
Thank you for the quick fix on the “Permalink Manager” conflict! I see the filters are working correctly now with the GET parameters.
|Regarding the "Boolean Chip Labels" (Issue #2):I understand your suggestion to change the field to a Checkbox, but I cannot change the database structure. I have a custom delivery plugin and API integrations that strictly rely on the Boolean 1 and 0 values to function. Changing this field would break my backend delivery logic.
Since I must keep the field as Boolean, I need to rename the labels using PHP.
I have already successfully renamed the Sidebar Checkboxes using the code below, and it works perfectly:
code PHP
add_filter( ‘wpc_terms_before_display’, ‘wpc_rename_boolean_acf_terms’, 10, 4 ); function wpc_rename_boolean_acf_terms( $terms, $filter, $set, $urlManager ) { if ( isset( $filter[‘e_name’] ) && $filter[‘e_name’] === ‘is_wock_preorder’ ) { foreach ( $terms as $k => $term ) { if ( $term->name === ‘1’ ) $terms[$k]->name = ‘Pre-order’; if ( $term->name === ‘0’ ) $terms[$k]->name = ‘In stock’; } } return $terms; }
|My Request:Could you please provide the correct hook or snippet to apply this same renaming logic to the Active Filter Chips? Currently, the chips still show “1” instead of “Pre-order”.
Thank you!
Hi shamy_17
Try this code instead of the one you are using:
add_filter( 'wpc_filter_post_meta_term_name', 'wpc_truefalse_checkbox', 10, 2 );
function wpc_truefalse_checkbox( $term_name, $e_name ){
if( $e_name === 'test_true_false_fld' && $term_name === "1" ){
$term_name = 'True';
}
return $term_name;
}
Just replace “test_true_false_fld” with your own custom field and chnage the True to your own text. After adding this code snippet, go to the filter set settings and click the Update button.
Best Regards,
Victor
Hi Victor, Thanks for the fix!
One last thing: The ‘Sort By’ dropdown is behaving incorrectly.
When I select an option (like ‘Price: Low to High’), the product grid does refresh, but the sorting order is wrong .
Could you please check why the sorting options are not applying to the grid?
Hi Victor,
One more thing to add to the request above:
I am also having a styling issue with the dropdowns that I can’t seem to fix with CSS.
There is a 'ghosting' or lag effect where multiple items stay highlighted when moving the mouse.A 'Searching...' box keeps appearing inside the dropdown which looks broken.My custom CSS is not being applied correctly to the dropdowns.Could you please also fix these styling glitches so the dropdowns work smoothly and match my dark theme?
Thank you!
Hi shamy_17
1) If sorting by product price does not work, you need to create a new sorting using Custom field numeric (meta key numeric) and use the price meta key _price
2) We’d love to help, but unfortunately, all CSS styling is outside the scope of a CodeCanyon support policy: https://prnt.sc/30ycUo3_RZxw
Best Regards,
Victor
Hi Victor,
Thank you for the sorting fix! Using the _price meta key worked perfectly, and that part is now resolved.
However, I still need help with the Filter Everything — Sorting widget because it is not behaving correctly:
|'Searching...' text: There is a 'Searching...' message appearing at the top of the dropdown list that shouldn't be there.|Hover Glitch: The highlight is lagging and sticking to multiple items when I move the mouse, which makes the dropdown very hard to use.These issues remain even when no custom CSS is applied. Could you please check why the widget is behaving this way and provide a fix for these two issues?
Best Regards,
Shamy
Hi Shamy
You can attach a link to the page with the issue and a link to a video showing how to reproduce it, so we can review it and identify what might be causing the problem.
Best Regards,
Victor
Hi Victor,
Thank you for the sorting fix! Using the _price meta key worked perfectly, and that part is now resolved.
As requested, I have prepared a video and a bypass link so you can see the remaining functional issues with the Filter Everything — Sorting widget. |1. Live Site Access: Since my site is in maintenance mode, please use this Bypass Link to view the shop page: https://ulockey.com/?bypass_code=ScZuknjvwSsflMUf |2. Video Demonstration: I have recorded a short video here showing the issues in action. I have also included a look at the Inspector tool to show the classes being generated by the plugin: https://www.loom.com/share/41c0612082644c3e98d692c709cd0888As shown in the video, the issues are:
Multiple Clicks: The dropdown requires 2-3 clicks to trigger. It appears an invisible element is blocking the initial interaction.
‘Searching…’ Text Bug: The dropdown displays a ‘Searching…’ message (class: loading-results) even though search is not enabled.
Highlight/Hover Lag: The mouse highlight ‘sticks’ to multiple items, making navigation difficult.
These issues remain even when no custom CSS is applied. Could you please check why the widget is behaving this way and provide a fix for these glitches?
Best Regards,
Hi Shamy
We have checked the page with the issue, and the problem is that you have two sorting widgets on the page. This is the cause of the issue.
While multiple filters can be placed on the same page, the sorting widget is a bit different, as it shares the same ID, which causes duplication issues. In general, having duplicated content and simply switching to hide it or display based on whether the user is on a desktop or mobile is not the best approach, as it takes twice the processing time. The content is only hidden by CSS styles, not fully disabled, and the system still loads and queries products from both instead of loading a single template for mobile or desktop. So the system is doing double work, even though the user only sees one version. We’d recommend using one product query with a single filters widget and sorting widget, and using CSS to ensure it fits properly on mobile as well.
For now, the solution is to use only one sorting widget on the page to avoid any conflicts.
Although we do have plans to add support for multiple sorting widgets on the same page in our development list, it is currently only planned and will be added in future updates.
Best Regards,
Victor
Hi Victor,
Thank you for the detailed explanation. That makes perfect sense—I didn’t realize the Sorting widgets shared the same ID and were causing a conflict.
I have followed your recommendation and removed the duplicate widget. I am now using a single sorting widget for both Desktop and Mobile, handled via CSS. This has fixed the multiple-click issue and the hover glitches.
Thank you for your expertise and for looking into this!
Best Regards,
Hi shamy_17
We are glad to hear that the issue has been resolved. You did an amazing job!
Best Regards,
Victor
“Hi dawmacpolska
Thank you for reaching out to our support team.
Can you please send the link to the page you are mentioning so that we can check it?
Also, please specify whether this is happening in mobile mode, desktop, or both.
Best Regards, Victor”
mobile, -> https://dawmac.pl/?post_type=product
Hi dawmacpolska
Thank you for reaching out to our support team.
Please fix the mixed content issue on your site first: https://prnt.sc/HI8oHgPzKpXI
This is a very important to fix it.
Also, please note that when you are on this site in the comments section: https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/comments and logged in with the account where you made the original request, you can add your replies in the same comment thread that was created, so it will be easier see the whole history. Without creating new comment threads.
Best Regards,
Victor
I tried to get the license key by clicking Get your License Key but it is redirecting me to black white page.
Hi Aadii_5636
Thank you for reaching out to our support team.
Have you tried using incognito mode in the browser? Usually, it helps to resolve this issue. Please let us know if it helped you receive the license key.
Best Regards,
Victor
Hi there,
Is it possible to do this:
I have custom post types with vacancies that have a location and I want the user to be able to use a Search Function with a radius.
For example:
Search: Amsterdam Radius: +50km
It would then show the filtered items based on their location (Amsterdam + 50km).
I already set up ‘Location’ as a custom field in Advanced Custom Fields. Is anything like this possible within the plugin?
Hi rickaahz
Thank you for reaching out to our support team.
Unfortunately, there is no such functionality in the plugin itself. This would require functionality that works with dynamic data, which does not have predefined values and relies strictly on dynamic inputs to display results. Because this is a completely different area, it is difficult for us to suggest a reliable workaround.
One possible approach could be to add filters for each city with radius options, allowing users to select them manually, for example, choosing “New York” in the city filter and selecting a 30 km radius filter to display posts that have the city “New York” applied and a radius of 30 km.
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
I’ve installed the plugin, but there is no Russian localization in the Pro version. Russian language works only when the FREE version is active. How can I get the Russian translation file for the Pro version? Could you please provide the .po/.mo files or let me know how to enable Russian localization properly?
Hi antsites1
In the free version, this is just localization created by other users and is not controlled by us. It is part of WordPress localization itself, and you can find more information about it in the official WordPress documentation about user contribution localization.
Officially, there is no localization for the ru language, and there are no plans to add it.
Best Regards,
Victor
Hi, I hope you are well. I am having some filters that look like they do not appear. I previously had a similar challenge.
If you recall, you helped us with some custom work to our filters and not sure if this has somwething to do with it.
https://dev2025.dreambeds.co.za/product-category/stock/home-furniture/couches/arm-chairs/specifically I am not seeing the ‘materials’ filter.
If you go one level down to the url below, you see it, but then go one up and it is missing. You can see the missing filter oni the URL below. https://dev2025.dreambeds.co.za/product-category/stock/home-furniture/couches/Please assist with this, thank you very much.
Regards, Tarquin
Hi Tarquin
Thank you for reaching out to our support team.
There are no products that contain any terms from that filter, which is why it is hidden. Please make sure that you have applied the relevant terms to the products displayed on that exact page in order to test it.
Best Regards,
Victor
Hi!
Just bought plugin, but no Russian lang file into
Hi antsites1
Thank you for choosing Filter Everything PRO.
Could you please provide more information on what you mean by that? We are a bit confused by the question and need more details in order to provide any relevant information.
Best Regards,
Victor
Hello,
We are using Filter Everything on a website where content visibility and filtering depend on the user role. Role and permission management is handled using the Members plugin.
In general, everything works correctly, but we are experiencing an issue with role-restricted content:
When a file or post is assigned to a specific role only, users with other roles do not see the postcard or the content, which is the expected behavior. However, the filter still indicates that content is available (for example, it appears selectable or shows results), even though no content is actually visible for that role.
In other words, the filter detects existing content but does not take into account the actual visibility based on the current user role, causing filters to display options that ultimately return no visible results.
Is there a way to make the filter fully respect role-based access restrictions, so that it does not show available results when the current user does not have permission to view the content?
Thank you in advance for your help.
Best regards,
Antonio.
Hi Antonio
Thank you for reaching out to our support team.
Role restrictions work with permissions that, in most cases, apply either at the template level or after the query itself.
Applying those restrictions to the main query might be a possible solution. However, the query would be different for each user, so this may not work reliably, though it could be tested as an experiment.
There is no single solution here. One possible approach is to create separate pages for each user role, each with a fixed, unchanging query that displays only posts available for that role. For each page, create a separate filter set and display the appropriate page based on the user’s role. The filters should then show the correct data. Still, this approach remains experimental.
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Hi. I’m having an issue with the plugin. I’m working in Divi 5. It was working fine, but now I’m having a page-rendering issue only when I click a checkbox. When I do, the page design breaks. When I uncheck it, everything returns to the way it should look. I have a video screen recording of this issue, but I think this is self-explanatory. But can send it if you need it.
Hi denhu
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please include the link to the exact page where the page is breaking during filtering.
Best Regards,
Victor
Hi denhu
We have checked the site and noticed that after filtering, some types of CSS, like background or other styles, may change while the filter is applied. However, if we go to the Divi settings, clear the CSS cache: https://prnt.sc/ddkRNbSPX85q and refresh the page with the chosen filter, the normal styles reappear.
When we remove the filter, the page shows different CSS because all caching was done with the filters applied. In general, this is a caching issue and how it works. It’s unclear why it does not work correctly with dynamic parameters in the URL, but Divi support may be able to provide a solution for this caching or explain how it can be disabled to prevent such issues.
Best Regards,
Victor
Hola. Tenemos creado un conjunto de filtros con 6 filtros para mostrar en 4 columnas en línea con el siguiente shortcode. id=”17358” horizontal=”yes” columns=”4”][fe_sort id=”2”]
También se muestra la opción de buscar por lo que la primera línea tiene 4 campos y la segunda línea tiene 3 campos.
Queremos que el filtro de ordenación salga en la segunda línea (donde ahora hay tres campos). Como podemos hacerlo? Gracias
Hi sbrenlla
Thank you for reaching out to our support team.
Please submit your request in English so that we can assist you effectively.
Unfortunately, we do not have a multilingual support team, and all requests and support are provided exclusively in English.
Thank you for your understanding.
Best Regards,
Victor
Subject: AJAX + Elementor Popup: Checkbox checkmarks disappear after closing popup + wishlist hearts disappear after filtering
Hi Filter Everything support team,
I’m having an issue with Filter Everything Pro (v1.9.1) in WooCommerce that I can’t resolve, and I’m hoping you can help.
Setup
WordPress: 6.9
WooCommerce: active
Elementor: active (Loop Grid + Loop Item template)
Filter Everything Pro: v1.9.1 (registered)
Page being filtered: /produktliste/
I’m filtering WooCommerce products by attributes:
COLORS (pa_farve)
STRUCTURE (pa_struktur)
Filter view in widget: Checkboxes Filter logic (inside filter): OR
Filters are displayed inside an Elementor Popup (Elementor template ID: 923) using your widget/shortcode.
Important note: I have removed all custom footer scripts/CSS fixes related to this, to simplify troubleshooting and ensure this is happening with default behavior only.
Issue 1: Checkbox checkmarks disappear after closing the popup (but filters are still active)
When I select filter terms inside the popup, filtering works correctly (products update and filter state is active).
However, if I close the Elementor popup and open it again:
The selected filters are still applied correctly (products remain filtered / URL still indicates active filters)
But the checkbox checkmarks are no longer visible
So the filter UI is not reflecting the actual selected state after reopening the popup
So the filter state is still correct, but the checkbox UI is not synced when the popup content is shown again.
Issue 2: Wishlist “hearts” disappear after AJAX filtering
Inside my Elementor Loop Item (product card) I have a wishlist heart button added via shortcode:
[yith_wcwl_add_to_wishlist]
When Filter Everything filters via AJAX, the Loop Grid updates correctly, but afterwards:
Wishlist hearts disappear from all products in the grid
They only come back after a full page reload
If I filter using a method that triggers a full page reload, such as: /produktliste/?filter_farve=brun …then the hearts do not disappear.
This strongly suggests the issue is caused by AJAX DOM replacement and missing re-initialization of the wishlist script.
My AJAX settings (Filter Everything → Settings)
I tested different selectors in “HTML id or class of the Posts Container”:
.elementor-loop-container caused other issues with pagination
My Loop Grid/Container markup typically includes: div.elementor-loop-container.elementor-grid
Issue 3: Multi-select colors not shown correctly / URL behavior inconsistent
If I select multiple colors (e.g. Brown + Grey) I see inconsistent behavior:
Sometimes the “Filter by” / active selection only shows one color (the first one), even though it still shows e.g. “20 products found”
Other times the URL becomes an SEO-style path like: /produktliste/farver-brun-or-graa/ but the filter UI doesn’t always reflect the expected selected values correctly
This makes it hard to keep checkbox UI properly synced with selected filters.
What I need help with:
I would like to achieve:
1: After closing and reopening the Elementor popup, the filter UI (checkbox checkmarks) should still reflect the currently active selected terms
2: Wishlist hearts should not disappear after AJAX filtering.
3: Multi-select colors should show the correct products.
Questions:
Do you have an official hook/event to run after filter AJAX refresh OR when the filter widget is shown again (in a popup/offcanvas scenario)?
Your docs mention: jQuery(document).trigger(“ready”); but I’m not sure how/where to hook into it correctly for this specific issue.
Is there any known incompatibility with Elementor Popups/offcanvas widgets where the filter state is not re-synced after the popup is reopened?
Can you confirm the recommended Posts Container selector for Elementor Loop Grid?
Link to staging site (sg-host): https://abc15162.sg-host.com/produktliste/?woo-share=b010GUMuvEmTEq8HSLtymmWaBp3eq6KB
Thanks in advance for your help.
Best regards, Jacob Collatz Schyum
Hi Jacob Collatz Schyum
Thank you for choosing Filter Everything PRO.
1) This all depends on how the pop-up works. If it is a side template that is pulled separately and is not present on the page itself, then this issue can occur, as JavaScript cannot reach it to display all of the chosen options. There is a mobile pop-up widget that can be used instead of a custom pop-up. It can also work on mobile devices using a breakpoint change: https://filtereverything.pro/resources/mobile-devices-new-approach/
2) It should be reinitialized. The instructions are presented on his page: https://filtereverything.pro/resources/ajax-instructions-only/#ajax_related_problems basically the last code example. You need to add that JavaScript code and, inside it, specify the JavaScript functions that reinitialize the heart functionality.
3) Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
On mobile devices, by default my filters are opened. How can I switch it to be closed by default, and be opened when I click “filters”
Hi dawmacpolska
Thank you for reaching out to our support team.
Can you please send the link to the page you are mentioning so that we can check it?
Also, please specify whether this is happening in mobile mode, desktop, or both.
Best Regards,
Victor
Hello,
I’m contacting you regarding my Filter Everything Pro license.
The plugin indicates that the license is currently active on two websites, but I don’t have visibility into which domains those are.
Is there any way to view the domains where the license is currently being used?
Thank you in advance for your help!
Hi nino_ort
Thank you for reaching out to our support team.
You can send the license key via PM: https://codecanyon.net/user/fe_support
So that we can deactivate it across all of the sites, and you can activate it only on the required ones.
Best Regards,
Victor
The license was deactivated across all sites.
Please try to activate it on the required ones.
Also, please make sure to use the full license key exactly as provided, including all symbols, to avoid any license issues.
Best Regards,
Victor
Hello Victor,
So we wanted some help with how the URLs hierarchy is being handled, sharing below a few actual links examples so you can have a context on what we mean.
[Shop] : /shop/_stock_status-instock/?max_price=10000&orderby=price-desc[Shop] : /shop/colors-black/_stock_status-instock/?max_price=10000[Shop] : /shop/sizes-5/colors-black/_stock_status-instock/?max_price=10000[Category] : /collections/luxury-watches/_stock_status-instock/?max_price=100000&orderby=price-desc[Category] : /collections/luxury-watches/tags-mens/_stock_status-instock/?orderby=price-desc&max_price=100000[Category] : /collections/luxury-watches/brands-longines/tags-mens/_stock_status-instock/?orderby=price-desc&max_price=100000[Category] : /collections/handbags/_stock_status-instock/?max_price=100000&orderby=price-desc[Brand] : /brands/rolex/_stock_status-instock/?max_price=500000&orderby=price-desc[Tags] : /tags/mens/_stock_status-instock/?max_price=500000&orderby=price-desc
If you notice the variables, you can see things like max price and order by are being handled as query parameters while in stock status, color, sizes are being treated as a sub page.
Is there a way to change this behavior so that only category name, brand name, tag name, shop are URL hierarchy and everything else is handled as query parameters? Is there any advantages or Disadvantages in doing so?
Which is the better method to ensure proper useful options are set for SEO while irrelevant things like colors, sizes, in-stock status etc are not being indexed? Things like colors, sizes, in-stock status would keep changing and does not provide us any value in terms of building Quality Indexes. We want to avoid too many branches getting indexed.
I was thinking of having a hierarchy in following pattern so that we can start working on setting up better SEO Rules soon using only Category, Brand and Tags and avoid Query Parameters getting indexed:
“[ Domain ] >> [Base Catalog URL] >> Category >> Brand >> Tag + Query Parameters such as Max Price, Min Price, Order By, Color, Size”
Please guide me on whether this is the right approach and if so, where to modify settings to achieve this.
Thank You.
Hi ashwiniprabhu14
Thank you for reaching out to our support team.
There is this code snippet:
define( 'FLRT_PERMALINKS_ENABLED', false );
After you add this code to your site and go to the filter set and click the update button, the filter URLs change from /color-green/brand-apple/ to GET parameters like ?color=green&brand=apple.
This way, all of the filters will work as GET parameters. This is convenient if you do not want the filtered pages to be indexed or crawled by a bots.
Best Regards,
Victor
Ok, so I added the Code Snippets to our Staging site to understand it’s behavior and this is what we noticed.
- With Code Snippet :
/collections/luxury-watches/?max_price=100000&brands=breitling&tags=womens&_stock_status=instock - Without Code Snippet :
/collections/luxury-watches/brands-breitling/tags-womens/_stock_status-instock/?max_price=100000
This seems to match what we require in terms of price, stock statuses, etc. But we also want to understand how it affects SEO Rules function of the plugin as that is what we plan to work on next. We want the Brands, Product Categories, Product Tag and their combinations to be Indexed, but not Price, In-stock Status, Sizes, Colors etc.
Also, how does this Code Snippet affect the “Indexed Filters” & “Indexing Depth” settings of Filter Everything Pro? We currently have set to the following:- Indexed Filters “Brands, Product Categories, Product Tags”
- Indexing Depth “3”
“Exclusive collection of {tag}{brand} {product-category} ready to ship in India | {site-title}”
“{brand} {product-category} Sale | Up to 70% Off in India | {site-title}”
Will the added Code Snippet break this function or is this independent of it?
The code snippet only disables the pretty permalinks functionality; everything else is working as before.
However, if you have SEO rules set only for the required filter combinations, such as product category + brand, this should be sufficient. Other combinations, like product category + brand + price or + color, will be set to noindex/nofollow, as there are no SEO rules for these combinations.
In general, price is not included in the SEO rules by default, so it cannot be indexed, which is in line with good SEO practices.
Best Regards,
Victor
Ok, we will discuss internally and make the changes if needed. As changing it will cause many previously sent campaign links to break.
Regarding SEO Rules, How do I know if the SEO Rules are working? When I go to these filter combination pages and check “Page Source” in the archive pages, I do not see the new titles, meta descriptions showing up. So, I do not know whether the SEO Rules I’ve set up are taking effect or being overridden by some other plugin or default WordPress settings. How do I debug this?
Create a test SEO rule and add only numbers to all SEO fields so you can immediately see whether something has changed on the page. If nothing changes, then the SEO rules are not working.
We recommend checking this page before setting up the SEO rules: https://filtereverything.pro/resources/all-about-seo/
Additionally, you can send the credentials to the wp-admin dashboard following this document so we can set you an example of a working SEO Rule on the page. However, we need the exact link to the page with the filters for that.
Best Regards,
Victor
Hello Victor,
I waited for a few days to see if the new set up I did for SEO Rules took traction. But it does not seem like it and I still do not see the new titles showing up in the page source. Is it possible for you to check why the SEO Rules are not taking effect? Is there something we should do on the theme side or code snippet side to override any default titles?
Regarding the credentials, we have shared earlier the wp-admin dashboard credentials by following the instructions in the document you shared. They have not been changed.
Please help us understand why the SEO rule based titles are not showing up.
Hi ashwiniprabhu14
The SEO Rules are only working for the filtered pages.
Can you please send the exact filtered page where the SEO rules should work, so that we can check whether the SEO rules on this page with the chosen mix of filters are working correctly?
For example, like here: https://demo.filtereverything.pro/product-category/electronics/smartphones/color-red/brand-zte/
As you can see, this is the link to the page with the chosen filters: color Red and brand ZTE. The SEO rules are applied to the page, affecting the H1, title, desc, and other elements. If you remove the ZTE brand, the SEO rules will update the text on the page accordingly.
Best Regards,
Victor
Is it possible to add a “Any” or “All” radio or chechbox field at the start of every filter I have added? Thanks for your help
Hi carstengrob
Thank you for choosing Filter Everything PRO.
If you are referring to whether it is possible to add one more term called all/any to all filter terms, then no, if there is no such term in a taxonomy or custom field, it is not possible.
By default, when none of the filters are chosen, you basically have “any” selected. If you choose a radio filter term, you only need to click on it once more to remove it. You do not need any/all terms there.
Best Regards,
Victor
Hi,
Using the Filter Everything Pro version of the plugin currently for a directory of people on a website. Each person is a individual Post within a custom “People” post type. Each person post has a Title, Description, Featured Image, and a few accompanying custom categories like gender, and location.
I’m wondering if there is a way to limit the Search field in my filter set to only search the Post Title content (in this case it would be the person’s name) rather than it also searching through the description content.
For example if I’m using the filter to search the name “John”, John Doe would correctly show in the search results but a Bob Peterson would also show up in the search results if the word “John” was somewhere listed in the content of the post.
Is there a way to limit the search to ONLY the post title?
Hi WeicksMedia2020
Thank you for reaching out to our support team.
Please check this page about the search filters: https://filtereverything.pro/resources/search-filter-add-remove-restrict/
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards, Victor
Hello, Purchase Code: a975c995-b6da-4127-a3d7-927e1b05e54c
We need to know if it is possible to Filter by Color but then have the results show actual product color variations on the shop page, not just the parent product itself?
Thank You!
Hi enduratex
Thank you for choosing Filter Everything PRO.
Unfortunately, there is no such functionality yet. However, it can be introduced in future updates.
Best Regards,
Victor
Hello Filter Everything Pro Team,
I purchased 3 licenses of your Filter Everything Pro plugin, but I can’t figure out which websites they are currently activated on.
I need to work on a local environment, but none of the three purchased licenses appears to be available.
How can I check whether any of the licenses are still associated with older projects, so that I can revoke/deactivate them and use one on my local setup?
P.S. The local environment is for a production website that already has an active license.
I’d appreciate your help in reconstructing the current license/activation situation.
Best regards,
Hi EvoluzioneTelematica
Thank you for reaching out to our support team.
You can send us all of your license keys via PM at https://codecanyon.net/user/fe_support so that we can check them and provide you with the required information.
Best Regards,
Victor
We are using your plugin to filter both Location and Type for some custom posts, using the Labels List.
We need to make it so that users can only select one location at a time, and I can’t see any settings for that in the plugin settings or in the documentation provided.
Please can you advise?
Many thanks
Hi surfupwebsites
Thank you for choosing Filter Everything PRO.
Labels work as checkboxes, so you can select as many as you want.
If you want to select only one filter term, you can use dropdowns or radio buttons with CSS styles to make radio buttons look the same as the labels.
Best Regards,
Victor
Hi Victor
Thanks for your speedy reply.
The client wants to keep the visual aspect of the Labels List (they are a charity for visually impaired people, so this is really key). Is there no way to make it so that only one label can be selected at a time?
Many thanks
Unfortunately, there is no such ability out of the box, so the only and fastest solution is to use custom CSS to make the radio buttons look like labels.
Basically, all you need to add is background color, a little padding, border radius, and use display flex with flex-wrap for the items. Also, for selected elements, change the background color slightly.
Then add this custom CSS in Filters > Settings > Experimental > Custom CSS.
Best Regards,
Victor
That’s ok, we’ll sort that out. Thanks for your help.
Subject: AJAX + Elementor Popup: Checkbox checkmarks disappear after closing popup + wishlist hearts disappear after filtering
Hi Filter Everything support team,
I’m having an issue with Filter Everything Pro (v1.9.1) in WooCommerce that I can’t resolve, and I’m hoping you can help.
Setup
WordPress: 6.9
WooCommerce: active
Elementor: active (Loop Grid + Loop Item template)
Filter Everything Pro: v1.9.1 (registered)
Page being filtered: /produktliste/
I’m filtering WooCommerce products by attributes:
COLORS (pa_farve)
STRUCTURE (pa_struktur)
Filter view in widget: Checkboxes Filter logic (inside filter): OR
Filters are displayed inside an Elementor Popup (Elementor template ID: 923) using your widget/shortcode.
Important note: I have removed all custom footer scripts/CSS fixes related to this, to simplify troubleshooting and ensure this is happening with default behavior only.
Issue 1: Checkbox checkmarks disappear after closing the popup (but filters are still active)
When I select filter terms inside the popup, filtering works correctly (products update and filter state is active).
However, if I close the Elementor popup and open it again:
The selected filters are still applied correctly (products remain filtered / URL still indicates active filters)
But the checkbox checkmarks are no longer visible
So the filter UI is not reflecting the actual selected state after reopening the popup
So the filter state is still correct, but the checkbox UI is not synced when the popup content is shown again.
Issue 2: Wishlist “hearts” disappear after AJAX filtering
Inside my Elementor Loop Item (product card) I have a wishlist heart button added via shortcode:
[yith_wcwl_add_to_wishlist]
When Filter Everything filters via AJAX, the Loop Grid updates correctly, but afterwards:
Wishlist hearts disappear from all products in the grid
They only come back after a full page reload
If I filter using a method that triggers a full page reload, such as: /produktliste/?filter_farve=brun …then the hearts do not disappear.
This strongly suggests the issue is caused by AJAX DOM replacement and missing re-initialization of the wishlist script.
My AJAX settings (Filter Everything → Settings)
I tested different selectors in “HTML id or class of the Posts Container”:
products-grid gives the best pagination + updates
.elementor-loop-container caused other issues with pagination
My Loop Grid/Container markup typically includes: div.elementor-loop-container.elementor-grid
Issue 3: Multi-select colors not shown correctly / URL behavior inconsistent
If I select multiple colors (e.g. Brown + Grey) I see inconsistent behavior:
Sometimes the “Filter by” / active selection only shows one color (the first one), even though it still shows e.g. “20 products found”
Other times the URL becomes an SEO-style path like: /produktliste/farver-brun-or-graa/ but the filter UI doesn’t always reflect the expected selected values correctly
This makes it hard to keep checkbox UI properly synced with selected filters.
What I need help with:
I would like to achieve:
1: After closing and reopening the Elementor popup, the filter UI (checkbox checkmarks) should still reflect the currently active selected terms
2: Wishlist hearts should not disappear after AJAX filtering.
3: Multi-select colors should show the correct products.
Questions:
Do you have an official hook/event to run after filter AJAX refresh OR when the filter widget is shown again (in a popup/offcanvas scenario)?
Your docs mention: jQuery(document).trigger(“ready”); but I’m not sure how/where to hook into it correctly for this specific issue.
Is there any known incompatibility with Elementor Popups/offcanvas widgets where the filter state is not re-synced after the popup is reopened?
Can you confirm the recommended Posts Container selector for Elementor Loop Grid?
Link to staging site (sg-host): https://abc15162.sg-host.com/produktliste/?woo-share=b010GUMuvEmTEq8HSLtymmWaBp3eq6KB
Thanks in advance for your help.
Best regards, Jacob Collatz Schyum
Hi Jacob Collatz Schyum
Thank you for reaching out to our support team.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased with an active support time.
Best Regards,
Victor
Hi, I have sent you the credentials now. I have fixed issue 1 and 2, but it would be nice if you could have a look at number 3. Thanks.
Hi Jacob Collatz Schyum
We have checked the site, and the issue was that the wrong query was selected in the “Add what to filter”. We chose the correct one and updated the filter set. Now everything seems to be working as expected.
Please note that to receive support, all requests and credentials should be sent from the account where the plugin was purchased. This will help avoid issues and delays, such as having to request the same information multiple times.
Best Regards,
Victor
Thank you very much! It´s all good now. Sorry for the inconvenience, I was helping a client 
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