1978 comments found.
Wordfence is reporting a security vulnerability on version 3.7.12, when will this be patched?
Any updates on this>?
i checked .. and you do not have any for music, radio , event, dj …
Guys? Please can you provide an update to the security issue in 3.7.12 found in October 2025 – I see requests even from theme authors and you are so slow to respond with responses and updates.
Not great for business for any of us. Look forward to continued updates to ensure site security for our clients.
March 2026… still no security patch for v 3.7.8 ?? Or did I miss it?
Wordfence is flagging a security issue with this plugin, which is the same issue as someone else has reported below. When will a patch be available?
Wordfence is still reporting a security vulnerability on version 3.7.12, when will this be patched?
Hi thanks for reporting this, we are working on this and the update will be available soon
Hello, Also the newest version 3.7.12 has a security vulnerability! Will there be a fix soon?
https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/masterslider/master-slider-pro-3712-authenticated-contributor-stored-cross-site-scriptingHi, Thank you for the report and your feedback. We?re currently preparing an update to address this issue, and the fix will be released as soon as possible.
Does this plugin support WordPress Multisite？
Yes it does 
So, should we enable the Multisite feature first or install Master Slider first?
You should enable the Multisite feature first, then install and activate Master Slider. This way, WordPress will recognize it properly across your network.
https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/masterslider/master-slider-pro-365-authenticated-editor-sql-injection
Hello, I hope you’re doing well. The report you sent is related to Master Slider Pro version 3.6.5, while the latest available version is Master Slider Pro 3.7.12. Please make sure your plugin is updated to the latest version.
Thank you!
Hello again, Please note that this is the same report as before, which points to the Master Slider v3.6.5. If you updated the Master Slider to the latest version, then you can ignore this. The scan history will be updated later.
If plugin is disabled (and deleted), problem disappears but comes back if I install fresh new version directly downloaded from evato market.
The discussion on the Master Slider plugin is really helpful! It’s great to see tips on creating smooth, responsive sliders with touch support. This plugin seems perfect for enhancing WordPress sites with interactive and visually appealing slides. Thanks for sharing these insights
I am so happy to hear this, please support us by introducing Master Slider to others also meet our other product like Phlox Theme
Kind Regards
Hi, I installed the free version to check it out and there is only “Settings” in the master slider dashboard. No option to create slide.
Good day, This issue is most likely caused by an unexpected problem with your user role permissions, and it seems to only occur on your website. If you?re sure that your account is an Administrator, you can use the Members plugin to enable access to the Master Slider menus for your user role.
Hi,
How can we get the V3.7.12 please?
Hi, I am sorry for the delay please download it from the market it is updated already. By the way I will send you an email from averta please check it
Thank you very much!
Hi there, I already send an email from contact page of your site. Can you please check your inbox and find P*M[at]averta.net
The documentation website for Master Slider Pro is not loading at 11 AM PT on the 11th of August, 2025. http://docs.averta.net/display/mswpdoc/Introduction
Hi, in the admin area I see an update to 3.7.12, but the downloadable file here only has version 3.7.8. Could you please fix this, as there are scenarios, where updating via WP admin ist just not advisable and one has to rely on ftp. Thanks, Bernhard
Hello, thank you for your message. It seems there has been a mismatch between the available versions, and we?re currently working on fixing this issue. The latest version of Master Slider will soon be available for download in your Envato dashboard.
Hi,
Web accessibility question.. How can i add aria labels on blog post slider links? I couldnt find an option. Is there a way to be implemented?
Kind Regards
Hi, I hope you’re doing well. When working with links, you should use the Code editor section. After adding a link, whether as text or a button, simply add your desired aria-label value to it.
An example is shown in the screenshot below. https://snipboard.io/xnvXkw.jpgMay I know is the plugin can support latest WordPress version and PHP 8.3/8.4?
Hi, Yes, Master Slider Pro is fully compatible with PHP 8.3. If you’re seeing any issues, feel free to send us a support ticket with your error logs so we can take a closer look.
Plugin seems to have PHP 8.3 issues? Cannot login to admin page after upgrading server to 8.3 ….
Hi, I hope you’re doing well. I can confirm that the latest version of Master Slider Pro works fine with PHP v8.3, as we’ve already released all the necessary updates for this PHP version a while ago and it’s been thoroughly tested. I’d be happy to review any error logs from your system to determine exactly what’s causing the issue. The best way to do this is by submitting a support ticket and sharing the details with us.
Hi! I haven’t been using the plugin in the last few years, and it’s linked to a site I don’t know.
Could you release the key? Unlink it from wherever site it was linked so I can use it again?
Thanks!
already solved !
happy to hear that
Disappointed with the Support Experience Unfortunately, my experience with this plugin has been very frustrating. It was quite buggy from the start, and compared to other tools like Revolution Slider, it fell short in both functionality and reliability. I reached out to support and was initially told a refund would be possible. However, once I formally requested it, the communication stopped completely. I’m disappointed not just in the plugin’s performance, but also in the lack of follow-through from the support team.
Dear @jdearf,
Thank you for your feedback. We’re sorry Master Slider didn’t meet your expectations and for the frustrating experience you had.
Our records show we replied to your initial inquiry seeking more feedback, but didn’t hear back.
We are now revisiting your case and will process your refund as previously discussed. You should receive confirmation soon.
We appreciate your feedback as it helps us improve. Please let us know if you have any other questions.
Hello,
I would like to have a slider that allows portrait and landscape images in the same slider, BUT in case of portrait images to NOT have excessive white (on the left and right side of the image).
Is this possible with your plugin? I look forward to your reply. Thank you!
Hi, Thank you for contacting us.
Unfortunately, the Master Slider, in its current state, does not directly offer the feature to automatically crop or dynamically adjust portrait images within a slider to eliminate excessive white space when displayed alongside landscape images. You can crop your image and then put it in the Master Slider.
Regards
