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Discussion on Karenderia Multiple Restaurant System

Discussion on Karenderia Multiple Restaurant System

Cart 5,363 sales

bastikikang supports this item

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29717 comments found.

Hi BASTI,

I am facing a big problem please guide and help.

After updates which is 2.07 and system looks all working fine.

BUT there is NO more SMS logs and EMAIL logs

NO – SMS are being received or Emails …system does not send any SMS and EMAIL on orders or process.

woking fine are these: - MY pusher alerts shows order received correctly - my customer ac shows order made - customer ac inside shows notification if order cancelled or approved - order dashboard notifcations works fine - when I test SMS with sms setting sendsms test …it works

Email ID’s use in the system works fine when use as mailbox all incoming and outgoing in email box works fine

- ports are open, 25,465,587 and I tried testing them all with email SMTP setting. (but no email working) - I used PHP mail also but no email working

I tested but nothing works for Runactions enabled + touchUrl Runactions enabled + touchUrlExt Runactions disabled + fastRequest

  • in the server cron are working and looks fine

WHAT AM I MISSING SUDDENLY ? PLEASE HELP!

Hi,

Please email me all your access details, including:

Site link
Admin login
FTP access

Also, provide a screenshot of the error and include a detailed description of the issue in the email.

You can reach support here: bastikikang@gmail.com

Cheers

basti

1- I created the pt_br language, but the product prices don’t appear in the cards, and when adding to the cart, the price shows 00.00.

2- I’ve tried everything; the email doesn’t work, neither SMTP nor MaisJet.

hi mate

sorry to hear that

1. can you share screenshot so i can understand the issue

2. all sending of emails is been tested 100% working it must be your run actions

so go to admin panel -> site config -> others ->Runactions choose first touchurl and disabled Enabled runactions

now check if you can sent email click on test runactions and put your email

and check if there is attempt send email in admin panel -> notifications -> email logs

if you still cannot make it work you can

You can reach support here: bastikikang@gmail.com

Hi I have seen it requested a number of times from other users.

Implimenting Google Polygon maps or similar where we can draw a delivery area, Multiple delivery areas, each with a different Min order and Delivery price.

https://developers.google.com/maps/documentation/javascript/examples/polygon-simple

Is there an ETA?

hi mate

thank you for following up i have plans to implement this but as addon for ETA i cannot promise exact date but more addons will be release very soon including this

cheers

Sent

Hi mate,

Please wait for my reply later today. I apologize for the delay in responding to your email as I was unwell.

Cheers

I have just purchased your script and installed it, but I need your help. I want to receive a notification whenever a merchant places an order through the POS. Also, when I send an order to the kitchen, how can the order status be updated? Please help me as soon as possible.

hi mate

thank you for purchasing I apologize for the delay as I was unwell

for your question you mean you as admin need to receive notification of that order? that place to POS ?

for status of order it can be change in merchant panel

brother i am sorry but very very very poor support .. geting response took hours and , after waiting for hour always got lame responses .. even i mail you that i want to buy merchant app but getting multiple issues testing the demo app. printer is not getting connected .. after couple of tries i able to connect the bluetooth printer .. then when i try to print the order it says peripheral disconnect !

PLEASE GIVE PROPER SUPPORT I NEED THIS TO BE DONE IN 24 HOURS AS I ALREADY INFORMED YOU THAT I NEED TO MAKE IT LIVE IN ONE OF MY RESTURANT

are you testing the demo merchant app apk ?

this means the plugin i use does not support your thermal printer

but don’t worry i have a new update you can test the apk and let me know if does work in your end

check your email

Dear Karenderia Support Team, I hope this email finds you well. I am very interested in purchasing the Karenderia Multi Restaurant system, as it seems to align perfectly with my business needs for managing multiple restaurants. However, there is one crucial feature that is essential for my operations, and I would like to confirm if it is available in your software before proceeding with the purchase. Specifically, I need the admin panel to include a POS (Point of Sale) screen that allows the admin to place orders on behalf of any merchant. As soon as the admin places the order, a real-time notification should be sent to the merchant’s panel indicating that a new order has been placed. Furthermore, upon the merchant accepting the order, an automatic printout should be generated. Could you please let me know if this functionality is currently supported? If not, is there any possibility of custom development or an add-on module to implement it? Thank you for your assistance. I look forward to your prompt response.

hi mate

thank you for purchasing I apologize for the delay as I was unwell

for your question adding POS in admin panel You can reach contact me here: bastikikang@gmail.com

cheers

Hi, please check your DMs

Hi mate,

Please wait for my reply later today. I apologize for the delay in responding to your email as I was unwell.

Cheers

Hi Basti, I want to use Wallet only for refunds. I have enable Wallet in panel and wallet refunds, top up is disabled, but it still shows on the app to add funds. Can you give me a quick fix so it gets disabled on the app? . I also would like to know how to disable wallet payments on each restaurant? Lets say I have funds in my wallet, but a restaurant doesnt accept wallet payments how can i do this? Thank you

hi mate

when top up is disabled it showing in website or in the app ? cause i test in website its disabled means working fine

if this is the customer app post it on customer app section not here

and to disabled wallet for each restaurant right now no such settings of functions for this at the moment

cheers

You are right I’m posting on customer section thanks

cheers

i like to use Procharge please advice.

thank you

hi mate

you mean Procharge payment gateway? if yes i can add this for you but as custom work

You can reach support here: bastikikang@gmail.com

Cheers

Hi , Setup of Main app is done – however Images and logs cannot upload. Single restaurant also installed. need further asistance to setup

hi mate

thank you for purchasing

you mean the single app or website ?

you need to build the single website or app

you can check the docs its already explain in their how to also you can go to my youtube channel i created many videos to help buyer how to build the app https://www.youtube.com/@bastibastikikan2238/videos

Basti, how does the stripe refund work? When customer cancel the order or the order is rejected, the payment says full refund on the order. However, the money doesn’t get refunded to the customer on stripe? Am I missing somehting?

ok mate you can just let me know here changes you have done :) cause i check just now stripe refund works just fine

i sent you an email my friend

I need to find language string keys for this page “backoffice/order/list” Thanks

for total

Total. {{total}}

Ok thanks, for “Place on xx/xx/xx” ?

Place on {{date}}

Good day.

We are experiencing issues with the order placement system when placing online orders. The system is not functioning properly for the following branches:

• Makati (Harvard–Pinagkaisahan) • Matalino • Manggahan

Because of this, we are having difficulty completing orders, which is causing delays for our customers.

Please check and address this issue as soon as possible. A screenshot of the issue is attached for your reference.

Thank you.

Best regards, Jerico I. Delos Centes Dolora’s Hauz of Pancit Malabon

I apologize for the delay in responding as I was unwell.

can you share screenshot so i can understand?

or

You can reach support here: bastikikang@gmail.com

my friend please do not forget the multicurrency bug on the next update. thanks :)

will do mate I apologize for the delay in responding to as I was unwell.

Basti my friend,

There was a feature you added because one of your clients requested it. With this feature, restaurant owners can modify all customer information of users who place orders in their restaurant. Not only passwords, but also addresses, email addresses, phone numbers, profile photos — in short, everything related to the user can be changed by the restaurant owner.

My friend, this kind of permission must belong only to the admin.

I explained this issue to you before, and you told me: “There is a restaurant access section in the admin panel; go there and restrict the restaurant.” Alright, I am doing that — but right now there are more than 100 restaurants, and I have to apply the same restriction manually to each one.

Here is the main point you are missing: Every time you add a new feature to the restaurant panel in an update, that feature does not appear automatically for existing restaurants. I have to go into the admin panel, open restaurant access settings, and manually enable the new feature. Otherwise, it does not appear in the restaurant panel.

My friend, because one person requested this feature, we cannot risk and inconvenience thousands of users. Believe me, many restaurant owners are not even aware of this feature. If they become aware of it, we could face very serious security and legal issues.

We are currently using a multi-restaurant (multi-vendor) system. In such systems:

A restaurant owner should never be able to change a user’s password

They should not be able to change the user’s address, email, or phone number

They should not be able to change the user’s first name, last name, or profile photo

These permissions must belong exclusively to the Admin.

Previously, this feature did not exist, and the system was working perfectly fine. You added it because a single person requested it, but this puts the entire system at risk.

If this feature must exist, then please do the following: Add a toggle (on/off switch) in the Admin Settings section. Admins who want this feature can enable it, and those who don’t can keep it disabled.

Because I cannot manually manage and reconfigure thousands of existing restaurants every time a new feature is added.

To be honest, my friend, this situation keeps me awake at night. I constantly worry about which restaurants have this feature enabled and which do not.

There is no script on Codecanyon that allows restaurant owners to modify all customer information like this.

Please treat this matter as urgent and help us find a permanent and secure solution. This permission should strictly belong only to the Admin.

Please my friend, include an update related to this issue in the upcoming release.

Best Regards

sent

sent

What is the best way for url to be secure? SSL https? Thanks

example using cpanel see this screenshot https://ibb.co/SwCbFfWL

I fixed it with 1. Thanks

glad to hear cheers

Hi, i am trying to transfer form temp domain to another. Problem is that i am trying to upload language file and i get error. I can’t translate for 3rd all keys it is crazy!!!!! Why this happens it is terrible i am sorry. I need to spend many days to do that again! I want help for this otherwise we thinking not to use karenderia!!! I am using so many cms neither has this problem. Why i never achieve to upload language file from the beginning. Why you have this option and don’t work??? If i knew that i will never translate until move website to the final domain it is terrible i am sorry

am not sure what you mean its risky ? your the one who will copied it as there is no way to transfer your files from domain to another domain or hosting is to copy the files or fresh install in your new domain

Ok thanks

cheers

vavkey

vavkey Purchased

Email sent Dec. 31

i cannot find any email from you

You can reach support here: bastikikang@gmail.com
xiaru

xiaru Purchased

Please

Hi mate,

Please wait for my reply later today. I apologize for the delay in responding to your email as I was unwell.

Cheers

xiaru

xiaru Purchased

sent

Hi Basti,

Currently I’m working on email templates where we need to have variables to show dynamic results so I would need to know what are all the variables and where are they located to get them and also capable of adding

hi mate

will do take note next update now if your after the order variables check the table st_ordernew you can use all the fields that was use in this table

Thanks

welcome

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