apologies for the inconveniences, A demo user tried to change the user dashboard theme. I have restored it back to default now from the admin side.

Thanks and regards.

kindly share more details e.g. SS and possibly cpanel details via support and we will take a look and resolve it for you.

Thanks and regards.

kindly share more details e.g. SS and possibly cpanel details via support and we will take a look and resolve it for you.

Thanks and regards.

Thank you for info. it was changed by other demo users. I have reset it back to default now.

Thanks and regards

Yes, support works.

Thank you.

This don’t need support to be extended but can the coder fix this issue or give power user email and password we can use like the old script because now I created and put my email and password but I can’t login it says my email is invalid even though i put correct logins i created and correct email.

Kindly be aware that, we are always on the watch for possible issues with the product as we are active in maintaining the Onlinetrader project.

if we notice any issue with the code, we will always fix and push an update accordingly. It is not mandatory for you to extend your support, you may check back at any time for new updates and download for free.

Thanks and regards.

Please tell me why I can’t log on my admin side even though i entered right credentials I put when I was creating power user, I installed script 3 times and thinking it my problem and went to the hosting company thinking it their fault and I am not connecting to local host and they told me to contact my coder as this is a code issue and not hosting issue. please look into it and I sent you my details on telegram

Yes, this is possible. you may reach out via email or telegram to discuss your customization request.

Thanks and regards.

Alright.

Kindly follow the installation guide for installation and setup assistance. https://getonlinetrader.com/doc/Installation

For more support, kindly extend your expired support and our team will be glad to assist you further.

Thanks and regards.

I followed the installation to T and everything went well and now I cant signup on admin even though my email and password is right and this is a code issue and not that I can’t install the script and I figured out all problems and not being able to sign up as admin after creating a power use it code issue not mines

Kindly be aware that, if we notice any issue with the code, we will always fix and push an update accordingly.

For more support, kindly extend your expired support and our team will be glad to assist you further.

Thanks and regards.

Kindly follow the NOWPayments setup guide to set it up. We have put up a guide here -> https://getonlinetrader.com/doc/How-to-setup-NowPayments-on-your-Onlinetrader-website

Thanks and regards.

Sad to say I tried it but it’s not working even with that options because using currency asking bank account and asking and other details

kindly reach out for support and our team will assist you.

Thank you

you can do any modification on the script.. But ensure to keep a backup of the working version in case you run into issues. because in case you break something, our team may not be able to assist with your own code.

Thanks and regards.

Alright. Noted

Kindly reach out via the chat icon on our website or via email for support.

Thanks.

I have sent a message to your official telegram channel since last week but no response, I even submitted my login details. Please help

Hello there, apologies for the delayed response. You will get response shortly.

Thanks and best regards.

The error means that the symlink() function is disabled on your server. kindly go the PHP options -> disabled functions and then remove symlink from this list temporarily and then try the installation again.

after the installation is done, you may enable it again. This should help. Let me know.

Thanks and regards

Thank you very much, it worked i have a customization request, please lets get in touch and the cost

I am glad to hear that it worked.

Kindly contact us via our website https://getonlinetrader.com or send a message directly from the codecanyon message box with your customization details.

Thanks and regards.

You possibly missed something. kindly make sure that you follow the installation guide to install https://getonlinetrader.pro/doc/Installation

Thanks and regards.

I did everything as instructed in the docs Still same error.

Alternatively, you may renew your expired support and then reach out to our team for assistance.

Thanks and regards

It supports almost all popular forex brokers. We have used this on Exness, Justmarkets, ICmarkets, Tickmill, Hot forex, etc.

Hello there, yes, we are submitting an update this coming week.

Thanks for checking up.

Best regards.

when a user submit this form, it automatically sends an email notification to the admin. In a situation where your email settings from admin side is not correct, then the contact form throws an error.

You manually created records from the database, but the admin roles and permissions was not properly mapped. For further assistance, kindly extend your expired support and reach out via email or telegram for assitance.

Thanks and best regards.

Hello there. This is because the rate api has expired.

the swap module is powered by a paid crypto rate field..

you can replace it with a different field of your choice.

Thank you for the compliments.

Thanks and regards.

How I can replace it what files i have to edit in?

sure.. but kindly bear in mind that the wordpress integration part means, you can use your own wordpress frontend with the Onlinetrader dashboard and the signals will be sent the Onlinetrader dashboard.

Onlinetrader will work as a plugin or build on an existing WordPress site. This is even beneficial, as it allows for personalized site models. I will send you an email in the next few days to establish communication.

Onlinetrader is not a wordpress plugin. it is a standalone system built with laravel (a PHP framework). However with our system, you can use it with your new or existing wordpress website where your Wordpress will function as the homepage while Onlinetrader as your user and admin dashboard.

I am expecting to establish a connection with you really soon.

Thanks and regards.

Hello there, the admin login URL for the current version is yourwebsiteurl/admin/login

if you face any challenge, then kindly install a fresh copy on a sub domain following the installation guide https://getonlinetrader.com/doc/Installation to observe if everything works or not.

Thanks and regards.