There is no WhatsApp API integration in the script. The system uses direct WhatsApp messaging only.

If you require WhatsApp API support to receive orders via both email and WhatsApp, this can be implemented through customization.

Thank you.

Please raise a support ticket for this issue and include a screenshot showing that the logo uploads correctly while the main image does not load. This will help us investigate and resolve the problem faster.

Thank you.

I need a one-time installation service for the latest version because the installed version isn’t working properly.

Please raise a support ticket for this request.

Once the ticket is created, our team will review the issue and guide you regarding the one-time installation service for the latest version, provided you have purchased an Extended License.

Thank you.

This is a server-related issue. The 403 Forbidden error is being caused by server or hosting security rules, not by the script itself.

Please ask your hosting provider to check firewall or security restrictions that may be blocking the verification URL.

At the moment, the script does not include a built-in tax management system for subscription plans. There is no option to define tax rates, percentages, or display whether prices are tax-inclusive or tax-exclusive.

By default, the system treats plan prices as final amounts, and tax handling must be managed externally or through customization.

For regions like Europe, where tax compliance is strict, this functionality would need to be implemented via customization. This can include:

- Defining tax rates by country or region - Marking prices as tax-inclusive or tax-exclusive - Displaying tax details clearly on checkout and invoices

Hi,

Given that your software is available in Europe, would you consider developing a future upgrade adapted also for the European market?

Thanks.

Thank you for your suggestion.

Yes, since our software is used by customers in Europe as well, we do consider regional requirements when planning future upgrades. Where there is sufficient demand and clear use cases, we aim to introduce improvements that better support international and European market needs while keeping the core system stable and update-safe.

We appreciate your feedback.

The Directory addon must be installed inside the same project and domain where GoBiz is running. It cannot be placed in a folder of a different domain.

This feature is not available by default in the script. However, it can be implemented through customization.

You can customize the system so that an NFC card is bundled with a plan at the time of purchase, allowing customers to complete everything in a single checkout instead of buying the card separately later.

Please note that we are an India-based company. As a result, further replies may be delayed due to time zone differences and working hours.

ok, thanks a lot

This feature is not available by default in the script. However, it can be implemented through customization.

You can add language prefixes such as /en/, /fr/, etc., and use translated slugs for front-end pages by extending the routing and localization logic. This will help with SEO and proper indexing.

Please note that we are an India-based company. As a result, further replies may be delayed due to time zone differences and working hours.

Thank you.

Hi, I believe this core suggestion would significantly improve the software. You should consider implementing it and making it available to all users.

Thank you for sharing your suggestion. It has been noted and will be considered for future updates.

We appreciate your feedback.

Thank you for the feedback. The onboarding wizard is not available by default in the script. However, you can customize the script to add this flow.

You can implement an onboarding wizard that guides new users through the required steps, such as:

1. Creating their card

2. Purchasing a plan

This can be enforced using custom logic or middleware to control dashboard access until the steps are completed.

Please note that we are an India-based company. As a result, further replies may be delayed due to time zone differences and working hours.

Thanks a lot.

Hi, I believe this core suggestion would significantly improve the software. You should consider implementing it and making it available to all users.

Thank you for sharing your suggestion. It has been noted and will be considered for future updates.

We appreciate your feedback.

Thank you for your question.

Yes, it is possible to sell simple cards with a QR code and three lines of custom text in addition to NFC cards. However, this functionality is not available by default and would require customization based on your specific requirements.

Hi, How are custom features handled when there is a new software update? Will the updates overwrite my customizations?

Custom features are overwritten during software updates. However, GoBiz supports a plugin-based system, so you can build your custom features as a plugin.

Using a plugin ensures your functionality remains safe and unaffected when new updates are applied.

Yes.

Once the Directory plugin (addon script – purchase separately) is installed and enabled, the website will also have the directory feature.

The plugin adds directory functionality to the website, allowing vCards and Stores to be listed and viewed on the frontend.

Admin control:

1. Go to Admin → Plugins → Directory

2. Use Default Enable Directory in Customers

3. Turn it ON or OFF as required and save

Customer control:

Based on the admin setting, customers can enable or disable their vCard or Store listing from their dashboard.

Thanks. Can I configure multiple domain names for my customer to choose a subdomain? Aprart from mail domain, alternative domain for sub-domain usage. eg. 123.abc.com 123.xyz.com

If yes, where can I see the documentation?

Currently, it is not possible to configure multiple domain names for customers to choose different subdomains. The system supports only one main domain for subdomain usage, apart from the mail domain.

Using multiple alternative domains such as 123.abc.com and 123.xyz.com for subdomain selection is not supported at this time.

Please note that it is the weekend, so replies may be delayed until Monday.

Thank you for your message.

The features mentioned in the comment you shared are not enabled by default in the new website theme. These features are implemented only based on customer requests.

If you need this feature urgently, it can be added through customization of the script.

Wishing you a Happy New Year filled with success and good health. Please note that today is an office holiday, so responses may be slightly delayed.

Hello team,

May I know how much you charge for this customization? Is it possible to make it as an addon plugin so it wont erased when doing updates?

Wishing you a Happy New Year filled with success and good health too brother!

Thank you for your message.

This request falls under a large customization, and unfortunately we do not take up large-scale custom development. However, if a feature is developed as a plugin, it will not be erased during updates, as plugin files are kept completely separate from the core script files.

During updates, only the core files and our officially developed plugins are changed. Any third-party or custom plugin files remain untouched.

This approach ensures update safety and prevents custom functionality from being overwritten.

Wishing you a Happy New Year filled with success and good health as well.

Please raise a support ticket for this issue so our technical team can review and resolve it properly.

Once the ticket is created, we will check it and get back to you with an update.

Wishing you a Happy New Year filled with success and good health. Please note that today is an office holiday, so responses may be slightly delayed.

Thank you for bringing this to our attention.

To help us investigate this issue properly, please raise a support ticket with the details and screenshot you shared. Once the ticket is created, our technical team will review the problem and check why the body content and code changes are not being saved correctly in the new theme.

This will allow us to track the issue and provide you with a proper resolution.

Wishing you a Happy New Year filled with success, good health, and new opportunities. Please note that today is an office holiday, and responses may be slightly delayed.

Thank you for your understanding and cooperation.

Thank you for your message and for your enthusiasm. We truly appreciate your interest and support.

At this time, the Website Builder with drag-and-drop blocks is available only as part of the Website Theme addon and is not supported directly within vCard using JavaScript similar to vCard Advanced Settings. Therefore, it cannot be added to vCard as part of the core update.

We appreciate your suggestion and will keep it in mind for future consideration.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

The GoBizModern Website Theme add-on will be available today in our store. You will be able to purchase it separately and install it on your system.

We are happy to inform you that the GoBiz Modern Website Theme is now available.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

Thank you for your inquiry.

The GoBizModern Website Theme add-on will be available tomorrow in our store. You will be able to purchase it separately and install it on your system.

We are happy to inform you that the GoBiz Modern Website Theme is now available.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

Thank you for your message.

Website Builder with Drag-and-Drop Blocks

The Website Builder feature is part of the New Website Theme addon. Our team has provided a video guide explaining how to use the drag-and-drop builder.

Please follow the video instructions to access and use the Website Builder correctly.

Website Directory Addon – Access and Control

How to access the Directory

- Once the Directory addon plugin is installed, the Directory page becomes available on the website frontend. - It displays listed vCards and Stores automatically.

How Admin controls directory visibility

1. Go to Admin Panel → Plugins → Directory 2. Locate Default Enable Directory in Customers 3. Turn ON or OFF as required 4. Click Save

How users enable or disable directory listing

- If enabled by admin, customers will not see options in their vCard and Store settings to control whether they appear in the directory. - These options are enabled by default when the Directory addon is active.

I don’t see any guidance in your profile

Sorry for the confusion.

Please send a message to our CodeCanyon profile using the link below, and our team will forward the video guide to you:

Once we receive your message there, we will share the video with you.

Thank you for your understanding.

Thank you for your message and for your interest in purchasing the extended license and app.

Currently, an author template with book-specific features such as ISBN number, language, category, country availability, and multiple editions is not available by default.

You can build your own template if you are comfortable with customization. If you prefer, our team can also build this template for you as a custom development.

Please let us know which option you prefer so we can guide you further or share an estimation.

Thank you for your patience.

What will be cost of that template. I am interested . Please build it for me

Thank you for your interest in the template.

We can build the template for you. To proceed with the cost and details, please contact NativeCode through our official CodeCanyon profile at the link below:

They will be able to provide the pricing and further assistance.

Thank you for your suggestion.

We understand that policy pages are important before running ad campaigns. Your request to add policy pages similar to WhatsApp Stores, along with a blog section for vCard, has been noted.

We will review this with our team and consider it for a future update. We will keep you informed if this is included in an upcoming release.

Thank you for your feedback.