Thank you for your question.

Yes, it is possible to sell simple cards with a QR code and three lines of custom text in addition to NFC cards. However, this functionality is not available by default and would require customization based on your specific requirements.

Hi, How are custom features handled when there is a new software update? Will the updates overwrite my customizations?

Custom features are overwritten during software updates. However, GoBiz supports a plugin-based system, so you can build your custom features as a plugin.

Using a plugin ensures your functionality remains safe and unaffected when new updates are applied.

Yes.

Once the Directory plugin (addon script – purchase separately) is installed and enabled, the website will also have the directory feature.

The plugin adds directory functionality to the website, allowing vCards and Stores to be listed and viewed on the frontend.

Admin control:

1. Go to Admin → Plugins → Directory

2. Use Default Enable Directory in Customers

3. Turn it ON or OFF as required and save

Customer control:

Based on the admin setting, customers can enable or disable their vCard or Store listing from their dashboard.

Thanks. Can I configure multiple domain names for my customer to choose a subdomain? Aprart from mail domain, alternative domain for sub-domain usage. eg. 123.abc.com 123.xyz.com

If yes, where can I see the documentation?

Currently, it is not possible to configure multiple domain names for customers to choose different subdomains. The system supports only one main domain for subdomain usage, apart from the mail domain.

Using multiple alternative domains such as 123.abc.com and 123.xyz.com for subdomain selection is not supported at this time.

Please note that it is the weekend, so replies may be delayed until Monday.

Thank you for your message.

The features mentioned in the comment you shared are not enabled by default in the new website theme. These features are implemented only based on customer requests.

If you need this feature urgently, it can be added through customization of the script.

Wishing you a Happy New Year filled with success and good health. Please note that today is an office holiday, so responses may be slightly delayed.

Hello team,

May I know how much you charge for this customization? Is it possible to make it as an addon plugin so it wont erased when doing updates?

Wishing you a Happy New Year filled with success and good health too brother!

Thank you for your message.

This request falls under a large customization, and unfortunately we do not take up large-scale custom development. However, if a feature is developed as a plugin, it will not be erased during updates, as plugin files are kept completely separate from the core script files.

During updates, only the core files and our officially developed plugins are changed. Any third-party or custom plugin files remain untouched.

This approach ensures update safety and prevents custom functionality from being overwritten.

Wishing you a Happy New Year filled with success and good health as well.

Please raise a support ticket for this issue so our technical team can review and resolve it properly.

Once the ticket is created, we will check it and get back to you with an update.

Wishing you a Happy New Year filled with success and good health. Please note that today is an office holiday, so responses may be slightly delayed.

Thank you for bringing this to our attention.

To help us investigate this issue properly, please raise a support ticket with the details and screenshot you shared. Once the ticket is created, our technical team will review the problem and check why the body content and code changes are not being saved correctly in the new theme.

This will allow us to track the issue and provide you with a proper resolution.

Wishing you a Happy New Year filled with success, good health, and new opportunities. Please note that today is an office holiday, and responses may be slightly delayed.

Thank you for your understanding and cooperation.

Thank you for your message and for your enthusiasm. We truly appreciate your interest and support.

At this time, the Website Builder with drag-and-drop blocks is available only as part of the Website Theme addon and is not supported directly within vCard using JavaScript similar to vCard Advanced Settings. Therefore, it cannot be added to vCard as part of the core update.

We appreciate your suggestion and will keep it in mind for future consideration.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

The GoBizModern Website Theme add-on will be available today in our store. You will be able to purchase it separately and install it on your system.

We are happy to inform you that the GoBiz Modern Website Theme is now available.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

Thank you for your inquiry.

The GoBizModern Website Theme add-on will be available tomorrow in our store. You will be able to purchase it separately and install it on your system.

We are happy to inform you that the GoBiz Modern Website Theme is now available.

Wishing you a New Year filled with peace, good health, and meaningful success.

May the year ahead bring you new opportunities, steady growth, and moments that truly matter. Thank you for being part of our journey, and we look forward to continuing to support you in the coming year.

Happy New Year.

Please note that tomorrow is an office holiday, and responses may be slightly delayed.

Thank you for your understanding.

Thank you for your message.

Website Builder with Drag-and-Drop Blocks

The Website Builder feature is part of the New Website Theme addon. Our team has provided a video guide explaining how to use the drag-and-drop builder.

Please follow the video instructions to access and use the Website Builder correctly.

Website Directory Addon – Access and Control

How to access the Directory

- Once the Directory addon plugin is installed, the Directory page becomes available on the website frontend. - It displays listed vCards and Stores automatically.

How Admin controls directory visibility

1. Go to Admin Panel → Plugins → Directory 2. Locate Default Enable Directory in Customers 3. Turn ON or OFF as required 4. Click Save

How users enable or disable directory listing

- If enabled by admin, customers will not see options in their vCard and Store settings to control whether they appear in the directory. - These options are enabled by default when the Directory addon is active.

I don’t see any guidance in your profile

Sorry for the confusion.

Please send a message to our CodeCanyon profile using the link below, and our team will forward the video guide to you:

Once we receive your message there, we will share the video with you.

Thank you for your understanding.

Thank you for your message and for your interest in purchasing the extended license and app.

Currently, an author template with book-specific features such as ISBN number, language, category, country availability, and multiple editions is not available by default.

You can build your own template if you are comfortable with customization. If you prefer, our team can also build this template for you as a custom development.

Please let us know which option you prefer so we can guide you further or share an estimation.

Thank you for your patience.

What will be cost of that template. I am interested . Please build it for me

Thank you for your interest in the template.

We can build the template for you. To proceed with the cost and details, please contact NativeCode through our official CodeCanyon profile at the link below:

They will be able to provide the pricing and further assistance.

Thank you for your suggestion.

We understand that policy pages are important before running ad campaigns. Your request to add policy pages similar to WhatsApp Stores, along with a blog section for vCard, has been noted.

We will review this with our team and consider it for a future update. We will keep you informed if this is included in an upcoming release.

Thank you for your feedback.

Please note, we are an India based company. Further replies may be delayed.

5638

Good day. Thank you for your kind words and appreciation.

Regarding your Directory request, this feature is planned to be released as an add-on plugin in an next update. Once it is available, it will be clearly mentioned in the release notes.

Thank you for your patience and continued support.

We are unable to open the screenshot link you shared. It appears the screenshot is not accessible or not loading.

Could you please re-upload the screenshot or share a new working link so we can review the issue properly?

Thank you.

ok i just try to duplicate a Vcard o create new one under a plan that has 50 vcards ( now only 5 created) and i get this message The maximum limit has been exceeded. Please upgrade your plan.

We believe you have updated the plan by increasing the vCard limit from 5 to 50.

Please note:

- Any changes made to plan limits apply only to new customers who subscribe after the update. - These changes do not apply to existing customers already on that plan.

To confirm this, please check the following:

- Open phpMyAdmin - Go to the users table - Locate the affected user - Check the “plan_details” JSON field - Verify the value of “no_of_cards” for that user

If the value still shows 5, the system will restrict the user accordingly, even if the plan is now set to 50 for new users.

If you want the existing user to have the updated limit, the plan details for that user will need to be updated manually.

Please let us know if you need further assistance.

Please note, we are an India-based team. Responses may be delayed until tomorrow.

Thank you for your interest. Please find the answers to your questions below:

Customizing features per plan Yes, you can control which features are available per plan. For example, you can keep the basic plan free and require users to upgrade to access features like the WhatsApp Store, services, products, etc. This can be managed from the Plans section in the admin panel.

Renaming features (e.g., Services → Functions) Renaming feature labels is possible, but it requires updating the language/translation files or static text used in the templates. This is not fully configurable from the admin UI and may require minor customization.

Username instead of email/mobile for login Currently, users log in using their email address. Using a custom username as the primary login method is not supported by default and would require customization.

However, your use case is supported in another way: (Next version)

You can create accounts manually for your exhibitors from the admin panel

1. Set their email and password yourself

2. Hand over the credentials to them when the event starts

3. This approach works well for pre-configured accounts without changing the core login system.

The reason why I want to use a username instead of an email is because we have overseas partners who booked a few booths and sublet to several exhibitors. All registered under the same email (the partner’s email)

Thank you for explaining the use case.

Currently, the system requires a unique email address per user and does not support using a username instead of email for login by default. This is why multiple accounts cannot be created using the same email address.

Recommended workaround (no customization):

Or create accounts with temporary emails, then hand over credentials to exhibitors later.

If you want true username-based login (allowing multiple users under one email), this would require customization, as it impacts authentication, validation, and security logic.

We have already replied to your support ticket regarding this issue. Please follow the steps shared in the ticket to resolve the 500 error while updating to version 20.0.

If the issue persists after following those steps, please update the same ticket with the error details or screenshots.

Thank you.

Thank you sir. Now issue resolved. I didn’t see such a faster support anywhere. God bless you

Thank you so much for your kind words. We’re really glad to hear that the issue is resolved and that you’re satisfied with our support.

If you’re happy with our service, we would truly appreciate a 5-star review. Your feedback helps us improve and support more users.

Thank you again, and God bless you too.

Happy Weekend!

Thank you for the suggestion.

Currently, there is no option to enable ads per plan or manage monetization specifically for free plans. Adding AdSense or custom ad code (HTML/JavaScript) on a plan basis is not available.

However, ad code placement is available at the theme level through the admin panel: Admin → Themes → All → (3 dots) → Custom JS

This option applies globally to the selected theme and is not controlled per plan.

We have forwarded this suggestion to our development team for consideration in a future update.

Thank you for sharing your feedback.

At the moment, the store does not support product variations such as Size, Color, or Number.

This feature is planned for an upcoming version. Once it is released, it will be mentioned in the update notes.

Thank you for your interest and patience.

Yes, if you need to change the domain installation, you can transfer your license to the new domain.

You just need to inform us before or at the time of transfer, and we will assist you with the license update. Once transferred, you can proceed with the installation on the new domain.