16267 comments found.
The script already has around 10,000 users. At this stage, it is important to open the add-ons marketplace so that any developer can publish their own extensions, whether paid or free.
This is the right moment to trust that this system is here to stay and that its long-term success depends on the contribution of the entire community. By allowing open participation, we encourage innovation, sustainability, and continuous growth driven by everyone involved.
Thanks for your such positive comment.We will think about it and will inform you.
i am updating from v9.8.1 to the latest, after manually uploading the file The server returned a “500 Internal Server Error”.
To properly identify and resolve the issue, we’ll need to review it directly within your project. Kindly renew your support pack and then submit a support ticket, so our team can assist you promptly and effectively.
Ref: Q. How to connect meta ads and server side tracking? “CAPI” ? Meta Conversions API (CAPI)
I have raised this question multiple times, but unfortunately, I still have not received a proper or clear solution. This feature is very important for us.
I would also like to share another crucial point. For those of us who run businesses actively as single users, the checkout page should be more simplified.
My suggestion is:
When multi-vendor mode is enabled, the current checkout flow is acceptable.
However, when single-vendor mode is enabled, the checkout process should be more streamlined and simple (fewer steps, fewer required fields).
I strongly believe this mode is essential, as a simplified checkout for single-vendor businesses will significantly improve user experience and conversion rates.
For technical item support please send us item support ticket from here http://support.activeitzone.com
After updating my site, when I can no longer find all my saved products, the site displays this message: “Failed to load data.”
To help us understand the situation clearly, could you please confirm the following:
Which version were you updating from?
Did you follow the update process exactly as described in our documentation?
Was the update performed manually?
Have you made any custom changes at the source code level?
1. I updated to the latest version of the script. 2. I performed a manual update and noticed that the version number at the bottom of the admin panel hasn’t changed; it’s still at 10.0.0, even though I’ve installed all the updates you released after version 10.0.0. 3. I haven’t made any changes to the source code.
It appears that the manual update process may not have been implemented correctly, and this will need to be reviewed directly within your project environment. However, we would like to inform you that your item support period expired in 2021, and as of now (2026), it has been expired for approximately four years.
To proceed further and allow our team to properly investigate the issue, we kindly request you to renew your item support package and then submit a support ticket. Once the support is renewed and the ticket is received, our team will carefully review your case and do our best to assist you with a solution.
Okay, noted. I’ll get back to you shortly. Thank you.
You are most welcome.
1)In a flash deal, if I select a future date and then select a product, the price changes on the product page in the present date.
2)When adding a discount price to a fals-sale item at Flash sale , prices like 25.76 or 28.76 are not accepted.
After having your comment we checked the system properly and here is the details what we get:
1) We have checked the issue you mentioned, and the price is displaying correctly in our system. Please note that only one discount can be applied at a time. If a regular discount was previously set and a flash deal is then applied, the previous discount will be automatically replaced by the flash deal discount.
2) Currently, the flash deal discount value does not support decimal numbers. It must be entered as a whole number.
According to your account information it has been seen that your support time has been expired from February 2024 so please renew your support pack soon.
You consistently fail to acknowledge product bugs, always defending your position. Instead of forcing users to pay for support to address issues they report, you should reward those who identify bugs.
Last time I received the same type of response and after i send screenshot you understand that bugs
Thank you for sharing your concern. We want to clarify our position transparently and professionally.
We do not dismiss verified bugs. However, every report must be validated against the product’s documented behavior and configuration logic before it can be classified as a bug. In your earlier message, both points you raised align with the current system design:
_ Flash deal pricing logic activates based on priority rules, not only date selection _ Flash deal discount values are intentionally restricted to whole numbers
These behaviors are consistent across our test environment and live demos.
That said, if you can provide clear screenshots or a short screen recording demonstrating behavior that contradicts this logic, we will gladly re-evaluate it. In past cases, once concrete evidence was shared, we investigated and resolved confirmed issues accordingly.
Regarding support: We value constructive reports, but we must also follow a structured process to ensure fairness for all customers.
We remain open to reviewing verifiable evidence and will act if an actual defect is identified.
Dear author, seller/profile and https://lukdo.com/profile staystil not worked Error code: 500. Your codes mybe missing path in these section. Please check and update. Noted, these are not problem with my side installation. that your script missing. New Vesrion 10.2.1
After having your comment we checked this and we do not get such issue. You can also check from our demo. Did you update the item manually?
I installed in fresh version 10.2.1
If the item is installed correctly, the issue you described should not occur. We have already verified this on our side and did not find the same problem.
To investigate your case properly and provide a solution, please submit an item support ticket here: http://support.activeitzone.comOur support team will assist you through the ticket system.
I have been waiting for a sale, thought Envato will run new year sale but no luck.
PS: Just random 2025 comment, no support needed
Thanks for your interest regarding our item. Envato do not yet open the campaign. Already the cyber sale is ended couple of week ago.
HI. question, the script is OK to accept PIX from stripe https://docs.stripe.com/payments/pix/accept-a-payment
For this technical item queries please send us item support ticket from here http://support.activeitzone.com
cara o sistema é bom mais o atendimento é uma porcaria. So perguntei se tem ou nao tem…nao sabem responder isso sai do atendimento. Time horrivel…fica a dica i pra vc que esta querendo comprar o scritp. Você nao sabe dizer SIM ou Não
Would you please write comment with English?
Dear Admin,
I want to buy 12 months of new support and change my domain.
How do I do that?
can we have chatgpt api addon for product description and as add on feature for seller subscription?
Yes, AI integration is already on our roadmap. Our planning and research team is actively working on it, and the feature will be released through a future item update once it meets our quality and stability standards. No ETA is committed at this stage.
Additionally, based on your account records, your item support period expired more than two years ago. As per marketplace policy, support services are only available within an active support period. We therefore request you to renew your item support pack if you require any assistance or further communication regarding this item.
My request # (3735) Please Answer , its very urgent for me .
Our support team will respond to your ticket within 24 hours. Please note that all requests are handled through our standard support queue. Priority support is exclusively available to Extended License holders and is valid for six (6) months.
Template,which was showed in the DEMO of the Site..
For this template you will need to activate “Metro” Please check the screenshot https://prnt.sc/MCEKxyICHM4D
According to your account information it has been seen that your support pack is expired on September 2024.It means it passed over 15 months ago so please renew your support pack as soon as possible.
How to connect meta ads and server side tracking? “CAPI” ? Meta Conversions API (CAPI)
According to your account details, your support period expired in August 2023 — over 30 months ago. During this time, you’ve received 60+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
i am facing problem for update on single click, during upload /system/update file after completing bar failed error showing.
This issues is occurred for the improper configuration of your server. On the other hand according to your account information it has been seen that your support time has been expired already so please renew your support pack and then send us item support ticket.
Hi Team,
Thank So much for your recent updates, Just a quick correction you need to do (On The Tags/Labels) it has to support the RTL and AR Lang also.
Thanks
Thanks for your concern. Ok we will check and will take proper step for proper solution.
Complement or the season!
please note that from your latest update, the following add-on doesn’t se to be install able. after updating to your latest version, when you try to update your add you get an error message. particularly the following add-ons you recently updated:
1) Pre Order Add-on 2) Wholesale Add-on 3) Auction Add-on 4) Point of Sale Add-on you can do well to check all your add-on from your end and do the necessary correction.
you are doing a very good job and we really appreciate that.
Regards!
When you will renew your support pack?
very soon but this has nothing to do with support. it’s a general issue I believe you should review from end.
our problem is that you don’t have alternative payment method except PayPal which is not accepting our card
Do you purchase those addons as you are saying? If yes then please send your all purchase code of those addon on our support ticket then ask that general question on there. They will assist you cordially?
How can i update the order status like mark as paid in case of cash on deliver using admin panel by seller login OR how can i login as driver in website. I not require mobile app and only need driver login in my website and from there a driver may update the order status.
According to your account details, your support period expired in January 2024 — almost 24 months ago means 2 years!!! OMG!!!! During this time, you’ve received 60+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Is this script support have feature for uploading image assets data on cloud server like using AWS S3 storage, or any other cloud provider?
According to your account details, your support period expired almost months ago means 2 years. During this time, you’ve received 60+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
? I am not using the script yet? just waiting for you to fix and must have important things and S3 storage and any cloud storage you must need to have or its use less then if site is having lot of project and image??
You still have basic common things missing from this script, look like I paid you as sponsor for this product because I did use this script yet?
You must need to have WPA and Cloud storage like AWS S3.
Envato Marketplace determines the item support period based on the purchase date, not on item usage. This policy is clearly communicated at the time of purchase.
To ensure transparency, all features are available in our live demo so customers can review the full system before making a decision.
If you have concerns about the support duration, you may contact Envato Marketplace for further clarification. Please note that, as the author, we are required to follow their support policy and are unable to make changes independently.
This is not a support query, its Pre Sales Query?
Already you purchase the item so how this is presale query?
Today I’m happy because, in the new update, pending approval products have started showing, due to which I got more than 700+ products back. one more suggestion- 1. If, for any reason, the admin has to cancel an order, they should be able to add remarks such as: out of stock, price increase, payment not successful, etc.
Thank you for your comment and for using our item successfully.
However, we’ve noticed that you are using our official demo banners after removing the original credit/logo, which were exclusively designed for this item.
For reference: Your banner: https://prnt.sc/GwMMhA3wO_gB
Original banner: https://prnt.sc/uCjIyZcI6Eig
At the same time, your support period expired over 24 months ago. Despite multiple reminders, this has been consistently ignored.
This behavior is disappointing and unfair—both to the product itself and to customers who actively maintain valid support.
thanks for update – i m changed all orignal banners
No, the banner has not been redesigned. It has only been edited using our original graphics. Additionally, your support pack has still not been updated.
I can’t find a place where the seller packs the product for shipping(in Latin America and African market). How do you do that ?
Are you saying about the Shipricket options on seller package?
No, once an order is completed where in the seller panel do I print the label and start the shipping process ? I couldn’t find that opeion. Shiprocket is not used in my geo.
We are not clear about your question.
Once the seller sells a product, which menu do I go at the seller panel to print the label and ship the product ? There should a shippings menu to track and change the statuses of the orders in the Multivendor mode.
