177 comments found.
1. POS Add-on Enhancement: Offline Mode The POS needs Offline Support (PWA). Retailers must be able to process sales without an internet connection, with auto-sync once the connection is restored. This is critical for reliability.
Your request is not practically aligned with how a web-based application is designed to operate. By definition, a web application relies on an internet connection to communicate with the server, process data, and keep everything synchronized. Expecting a fully web-based system to function without internet connectivity is technically unrealistic.
Additionally, the POS module in our system was specifically designed to work alongside the eCommerce platform. Its primary purpose is to ensure that orders, stock, customers, and sales data remain synchronized with the online store in real time. This integration requires server communication, which naturally depends on an active internet connection.
If the requirement is to operate in a completely offline environment, that would require a different architectural approach, such as a dedicated offline POS system with local database synchronization mechanisms. Such functionality is far beyond the scope of the current web-based POS that is built for eCommerce operations.
Therefore, the current POS is optimized for online retail environments where internet connectivity is available, ensuring real-time data consistency across the entire eCommerce system.
According to your account details, your support period expired in April 2021 — nearly 60 months ago. During this time, you’ve received 120+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
After update pos v2.5 there no any email received to admin for order placed or payment paid all email not working in pos v2.5
Thanks for your feedback. We will check it thoroughly and will take necessary action.
We have checked it. Working as intended. Please create a ticket http://support.activeitzone.com for further solution of your encountered scenerio. Thanks.
can we downgrade POS v2.5 to v2.4, because digital product also not import in v2.5
Downgrade is not possible. Digital product will be available in next update. Thanks.
After update pos v2.5 there no digital product show
We will add it to next update. Thanks.
hello friends, first of all incredible job of yours, but i would like to point to a missing thing in the pos addon even in the last update, why havent you enable the percentage discount, why only flat discount, most discounts are offered by percentage 10%, 20% and so on, it would be a great addition to it if your users could have that one advantage include in a next update
Thanks for your point, we will add it in our upcoming update.
Can the POS System work offline, and can a item scanner or barcode reader be connected, so it works automatically
Nope this is online based software. It will not work on offline.
Why are B-B (wholesale produsts not shoing up in the POS?
Wholesale products are not available in the POS at the moment. Thanks for your query.
can I print Lebel Tags? can I generate barcode as label?
Yes you can
Hello sir how are you no new features added ? Can we reinstall the cms and addons on the same domain
Sir i mean no features added in last update No doubt about the active ecommerce scripts and support i really appreciate
ok
Hello sir Any update for this addon
Yes soon we will update this addon.
Ok sir waiting for updates
Ok
Hello sir
Is it possible to connect barcode reader for price
Yes sure. Please check the screenshot https://prnt.sc/y5YjMGCT_PXN
thank you i mean can we use barcode scanner for price insertion to pos
Yes.
Thank you
Welcome
Every POS software/add-on includes a common feature: both product purchase price and sale price. However, your CMS currently supports only the sales price, which limits the ability to track profit and loss in a business. Therefore, adding a product purchase price field is an essential requirement for any system.
Another important missing feature is order filtering. POS orders and e-commerce orders should be separated and filtered independently.
Are you using the item?
In your demo, I have already tested many features. Although I haven’t purchased yet, I am evaluating how it would fit into my main system. I noticed a few missing components:
There is no way to set a purchase price for products, only the sale price. This is a key feature for any POS system to track profit and loss.
Even in the demo, there is no filtering system that clearly separates eCommerce/online orders from POS orders.
For a real-world example of a POS + eCommerce integration that includes these features, you can look at StoreKing Ecommerce on CodeCanyon.
The product price is coming from product upload section and that price is showing on the POS. Already the selling price is settled from product upload form. So why it will need to insert the product price on POS?
when will this be updated? if it wont be soon let us know so we can edit code
The update is on its way and will be released very soon. Due to our company policies and a few other internal factors, we’re unable to share an exact release timeline at the moment. However, rest assured that our team is actively working on it and progress is well underway.
We truly appreciate your patience, understanding, and continued support — thank you for being with us!
Hello sir
Kindly add thanks message to customer whatsapp after purchase and also add partial payment option.
Looooong ago no feature added to this module
Thanks for your suggestion, we have noted your ideas. Thanks again.
Please add option to disable mandatory shipping information for walk-in customers. Because its irrelevant in our use case (walk-in customers purchases are cash and carry).
If you need time to update this in the next version, can you tell us where in the laravel code we can modify this so it’s not mandatory?
Thank you for your feedback — we’ve noted your point, and it will be addressed in the next update, which we’re planning to release by next week.
We don’t recommend modifying the code manually, as it may break the update process in the future. Also, please note that such custom modifications are not covered under the standard item support policy.
Thanks for the reply. Will be waiting for the update release next week.
We will try our nest to update within next week.
According to your account information it has been seen that your support pack is expired for this item. This is now 50% discount time so it’s high time to renew you support pack.
Is there any plan to update the POS ?
Because sellers can see the all customers when he make a order
Any update?
Yes we have plan to update the POS addon too. It will more professional and more user friendly in the next.
can you tell me when next update ?
becouse i want to customize it if that soon i will stop it
Within next month this item will be updated.
Hello sir Is their any bar code scane option
Yes this item have barcode inserting option from admin side. This is addon for Active eCommerce cms.
Here the link : https://codecanyon.net/item/active-ecommerce-cms/23471405
Means Scan the product barcode to automatically fetch and insert the product name and price into the POS system
Yes sure. You can check from screenshot https://prnt.sc/4XUsF9RWFVLG
Thank you
You are most welcome
Hello sir any option for quotation
Do you want quotation from POS system?
Yes sir Creat quotaion then in menus shoq quotation list and then convert to order if customer want
Normally POS is used while the order is posted. And quotation system is working before order. After having quotation the price of the product may changed. How this process could be maintained then?
Ok sir
Just add quotation system in active ecommerce then if some want to change change to order so add such features
Do the quotation under product or open quotation?
Open quotation
We are noting every point and will add to our future lineup. Thanks.
Hi, I can’t print receipt with my thermal printer. it says “Print size not set for thermal Printer and POS printer configuration. Can you please explain what happen with it?
Please make sure to configure your POS manager settings according to your printer’s specific paper size. You can refer to your printer’s manual for the correct dimensions and apply those settings in the admin panel. For guidance, please check this screenshot: https://prnt.sc/kDhapF67bNdh
Additionally, we noticed that your item support package has already expired. To receive further assistance, we kindly request that you renew your support package.
.
any descount offer ?
Right now this item is not under discount offer.
Request for Default Shipping Information for Walk-in Customers
Dear Active eCommerce Team,
We are currently facing a challenge with the POS system where it requires shipping information (email, phone number, and address) for every transaction—even for walk-in customers. This is proving to be a major obstacle for in-store sales, as collecting this data on the spot is time-consuming and often impractical.
We strongly request a feature that allows us to lock or set a default shipping profile for walk-in customers. This would significantly streamline the sales process and improve efficiency for our staff and customers alike.
Please consider implementing this feature as a priority. It would greatly enhance the usability of the POS system in real-world retail scenarios.
Thank you for your support and continued development.
We will take this option into consideration for future reference and analysis. Thank you for bringing it to our attention.
