177 comments found.
I purchased the Active eCommerce Wholesale (B-B) plugin twice and made a mistake. I wanted to purchase another plugin. Instead of purchasing the Active eCommerce POS Manager plugin, I purchased the Wholesale (B-B) plugin. Can I return it?
Thank you for your purchase and a warm welcome to Active IT Zone Limited!
Currently, product exchange options are not available in the marketplace. However, we’d like to assist you. Here’s what you can do:
Purchase the addon you wish to acquire. Submit a refund request for Active eCommerce Wholesale (B-B) using all your purchase codes. Once we receive your request, we will process a refund for one license of the addon.
From this pos, I discovere that a vendor can view all registered customers which is not supposed to be.
A vendor is only supposed to see list of walk-in customer or customers that have previously made purchases from the seller.
Note if vendor can see all the registered customer then no privacy and as such malicious sellers can easily establish communication with customer
Thank you for bringing this to our attention. We’ve observed similar feedback from other users. Some prefer to share their customer details with sellers, while others do not, as their primary focus is on maximizing eCommerce sales.
To address this, we plan to make this feature dynamic. This means the admin will have the flexibility to decide whether to share customer details with sellers. They can enable it for transparency or disable it to maintain privacy based on their preference.
From this pos, I discovere that a vendor can view all registered customers which is not supposed to be.
A vendor is only supposed to see list of walk-in customer or customers that have previously made purchases from the seller.
Note if vendor can see all the registered customer then no privacy and as such malicious sellers can easily establish communication with customer
Thank you for bringing this to our attention. We’ve observed similar feedback from other users. Some prefer to share their customer details with sellers, while others do not, as their primary focus is on maximizing eCommerce sales.
To address this, we plan to make this feature dynamic. This means the admin will have the flexibility to decide whether to share customer details with sellers. They can enable it for transparency or disable it to maintain privacy based on their preference.
I have purchased OTP & POS System today,
as per documentation I have installed add-on from admin panel and activated successfully, unfortunately no add-on showing left side of the admin manager panel. what is the reason?
For this issue solution you can send us item support ticket from here http://support.activeitzone.com
kindlly add payment gateway in such a way that seller can also show payment QR code to customer for getting direct payment and goes into admin payment methos it was configured…
Thanks for sharing your ideas.We are noting the points and we will implement on item update.
1.Remove website button from POS, as it is opening testing website …
2.Seller can see all customers while placing order, even other customers from other sellers
3.Seller can’t see customers list in Dashboard to check how many customer base he has.
4.Payment method to purchase package is not there …
5.Country, State, City not showing while placing order on POS ….
1. The POS is integrated with the CMS, that’s why the button is there. 2. We do not organise customers by seller. The system has customer and only admin can add or delete customers. 3. We are noting the point for seller based customers. In future we will try to integrate this options. 4. We haven’t add any package related to POS in Seller Subscription. In future we will add packages. For now admins can only enable and disable POS for sellers. 5. Country, State & City is already showing in our demo. You have to confirm the address from delivery icon.
What happened to your support? Why the support system is not available anymore
Support system is going properly. Please send support mail from this following mail developer.activeitzone@gmail.com
CAn you allow this featured
1. Enable order number barcode printing on receipt. 2. Allow refund enable and disable system. ( if enable then option for put days)
Do you purchase this item yet?
Nope, I didnt, But Im planning to purchase, already brought CMS, now exploring addons. I Checked THe demo, Found those missing.
By custom work we can implement those features on the item. For this you can send us item support mail from this following mail developer.activeitzone@gmail.com
Incorporate the Financial accounting feature in the POS or if not maybe add it to the general CMS.
Hello there. Thanks a lot for your suggestions. We have noted your point.
Admin must be able to use POS on seller product, consider adding this feature, because these days, multivendor marketplaces also have Warehouse, and fulfillment and physical sale centers. So consider this option
Hello there,
Actually this is depend on each business diagram that someone may need to have seller’s access or someone may not have. We are noting your point and will implement this process in a dynamic ways. As like if admin want to open the seller access he/she can do it with a single click or else he/she can disable it.
Regards
Pos manager update problem and POS Manager is not working on Seller ID
error on creating directoryerror on creating directory
( Something went wrong! Sorry for the inconvenience, but we’re working on it. Error code: 500 )
Hello there, our team will check from our side. Thanks a lot for informing.
pos manager update problem,
error on creating directoryerror on creating directory
( Something went wrong! Sorry for the inconvenience, but we’re working on it. Error code: 500 )
POS Manager is not working on Seller ID
Hello there, Our team will check from our side. Thanks a lot for informing.
My current version: 7.8.0, and I do not want to update the site so as not to lose my data. So, does your product work on this version?
Hello ahmaata495, Active ecommerce CMS minimum version require 8.0 to make the compatible of latest Active eCommerce POS Manager Add-on.
Active eCommerce CMS
VS
Active eCommerce POS Manager Add-on
Sorry we we do not understand your comment.
Can this print 4” x 6” labels on thermal printers?
Hello there,
This is completely dynamic system. You can set this Thermal Printer Size from admin panel.
Regards
scanning barcodes in the pos system, through your phone or I can do it with a scanner.
You can do it with scanner.
Some more information how?
Would you please inform us which exact information you will need to have?
I don’t understand what’s POS, I why I need it Importance?
By this POS Manager Addon you can add a new option to create an order from the admin/seller panel for walk-in customers through the website. Admin can make orders of inhouse products & a seller can make orders of his/her products.
Hello I accidentally buy 2 times this script can i get a refund please?
Reposed to another comment.
Can the pos be used from seller app or just the web panel ?
We have already worked on POS for seller app and the update will release within next week. Thanks.
Bangla Font and currency icon is not showing correctly on receipt when printing.
Please send us support ticket through the link http://support.activeitzone.com/
