16262 comments found.
add meta keyword option on page & Adsens , Admob feature
Yes sure. We will add.
thanks sir, we are waiting, seo is not complete without meta keywords of product pages
Ok
It would be good to have a function where the affiliate indicates stores to register and receives a monthly commission or a one-time commission.
Thanks for your suggestion. We are noting your points with priority basis and surely we will implement in future update.
According to your account details, your support period expired in February 2022 — over 40 months ago. During this time, you’ve received 70+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Urgent and important improvements, added to the customer and removing balance by the admin, removing balance from the affiliate, the affiliate system should buy products with balance, the admin area does not edit the customer adding balance, removing balance, do not modify the email, do not modify customer or user data which are important areas for the operation, your system is the best and if possible make these important improvements
Thanks for your suggestion. We are noting your points with priority basis and surely we will implement in future update.
According to your account details, your support period expired in February 2022 — over 40 months ago. During this time, you’ve received 70+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
some suggestions..
Improve the “B2B ” Module specifically for B2B/wholesale businesses. This module should include:
Quote Management System: The ability for buyers to submit a Request for Quote (RFQ) instead of adding items to a cart. This should include a dashboard for vendors to submit quotes and for buyers to accept or reject them.
Purchase Order (PO) Workflow: A system for buyers to upload and manage POs, and for admins to track orders against those POs.
Hierarchical Corporate Accounts: This is a crucial feature. A single “Company” account should be able to have multiple sub-users with different roles (e.g., a Viewer who can only browse, a Requester who can submit RFQs, and an Approver who can finalize orders).
Tiered & Contract Pricing: The ability to assign specific price lists or percentage discounts to different customer groups.
Enhance API & Integration Capabilities: To attract more tech-focused businesses , they need to make the system more “open.”
Expand the API: Request more robust API endpoints to programmatically manage everything—not just products and orders, but also customer groups, quotes, and vendor payouts. This is essential for any future AI integration.
Implement Webhooks: Suggest adding a webhook system. This would allow the script to automatically notify your other applications (like a future AI engine) in real-time when an event occurs (e.g., “new order placed,” “inventory low”).
Region-Specific Compliance Features:
Advanced GST Module: Recommend improving the GST functionality to handle the complex tax rules for different medical equipment categories and interstate transactions within India.
Vendor Compliance Fields: Add features for vendors to upload and manage mandatory certifications (e.g., ISO, CE, BIS) for their products and devices, making them visible on product pages.
Add 3rd party shipping aggregators like shiprocket etc.
Thank you very much for sharing such a detailed and valuable suggestion regarding the B2B module. We truly appreciate the time you’ve taken to outline the key requirements for wholesale businesses.
Most of the features you mentioned—such as RFQ (Request for Quote) workflow, PO management, hierarchical company accounts, tiered/contract pricing, and extended API/webhook support—are highly practical and aligned with our long-term roadmap.
We are already working on strengthening the B2B module step by step, and your feedback will help us prioritize the enhancements more effectively. Region-specific compliance (like advanced GST handling and vendor certification uploads) and 3rd party shipping aggregator integration (e.g., Shiprocket) are also great points that we’ll evaluate for upcoming releases.
Your insights are extremely important to us, and we’ll keep you updated as we roll out these improvements. Please stay connected with our updates—you’ll see many of these enhancements being introduced progressively.
Product Announcement for Active eCommerce CMS Users
We’re pleased to announce the release of the Active eCommerce GST Add-on, one of the most requested additions to the Active eCommerce CMS ecosystem.
This add-on provides a complete GST compliance solution, covering both admin-managed products and multi-vendor seller GST workflows—built for real-world marketplace operations, not limited or partial use cases.
This is a feature-rich and mature add-on, and it’s not possible to capture its full scope in a few lines. To explore the complete functionality and compliance capabilities, you’re welcome to review the details directly.
Browse the add-on here:
https://codecanyon.net/item/active-ecommerce-gst-addon/61210282
Thanks
Active IT zone team
Bug report
product with single image gallery doesn’t load the image most of the time. Though product page with multiple image gallery loafs all image perfectly. I checked your demo, and the issues is on the demo too.We are noting your point and if we get such issue we will solve soon.
According to your account details, your support period expired in May 2024 — over 15 months ago. During this time, you’ve received 20+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience.
To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Thanks for asking. And i inspect the photo and found out sometimes image rendered 0px width (Like 0×450). That’s why photo doesn’t show in the page.
Ok
i need help after update to the new version i keep getting this chat.twinsend.com/Video/Untitled video (5).mp4
Did you download the later version? From which version you were intended to update the item? Do you update the item with the regular update process or you were tried from code base? Did your system was customized?
hello sir can we add variation wise product price
Yes you can.
Contact number for whatsapp .please
For communication with us please send us item support ticket from here http://support.activeitzone.com
The affiliate earns the commission and needs to buy products with his balance. Is there any function in this sense that he can already use his balance to buy products?
Do you purchase the affiliate addon yet?
Hello Team Active IT Zone, First of all I would like to thank you for continuously improving and working hard on CMS, I hope you will also make changes in UI interface in Flutter app and make it more attractive and good and I pray that your business grows and your business runs well. Also I would like to tell you that after installing your recently released update 9.9.8 for CMS, I am facing some issues which are as follows, 1. When customer clicks on Buy Now button or add to cart button to buy a product, the page keeps loading again and again, it does not go to the next step. 2. When I click on category wise refund from admin panel, error 500 appears. For this I have created a ticket on support panel, ticket no. is (2936). I hope you will solve this issue soon and help me.
Thanks for your comment. Already we solved the Buy Now button option and now it is working properly. Please download the latest version and update. We hope your problem will be solved.
Our server fulfills all the requirements of the code and is working properly, still we are not able to upload the update file from the admin dashboard. It is failing repeatedly after reaching 100%. We also informed your team about this but your team is not fixing it.
Are you facing issue for uploading the item update on your server?
Yes we are not able to upload update.zip file through admin panel after last update 9.9.8 it is failing
What was your support ticket no?
Support ticket number is 2936
Already our support staff contacting with you. So please settle on there.
I have a problem with the attribute search on the page because when I enter a measurement like 1/2, nothing appears in the search filter.
For this issue solution you can send us item support ticket from here http://support.activeitzone.com
paymob supportd PKR Currency and i dont have or even deal with PKR currency
Sorry we do not understand your issue.
It’s caused during payment by paymob and I sorry use this country currency nor even language
Did you sent us any support ticket yet?
same thing happening to my own website when I click cart it shows error 500.
this demo screenshot https://ibb.co/Lz3XYcWQBoth but button is not working I see others saying same thing
If you download after 30 August 2025 then you must not face the cart issue. We already solved and update. But still you do not renew your support ticket. Your support time expire before 3 years. We requested you several time but you ignored.
I understand bro, but support is when the issues is not happening in the demo too. Well I downloaded like 29 or 30th of August I will redownload again. Thanks.
But the demo is showing error 500 or the demo is not yet updated too?
Do you are selling or using our demo? Is it important for you?
After updating I encounter the issues then I decided to check the demo to see if the problem was from my own end…If I find out it’s from my side I will try to re-update if it still shows error then that’s when I will get support. Hope u understand
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please include advance product filter on product list pages.
Thanks for your suggestion.
Subject: SMTP Authentication Failure (Error 535) in Mail Sending Function
Dear Support Team,
We are reporting a critical failure in the mail sending function of our Laravel framework, which has recently stopped working. Previously, this functionality operated without issues, suggesting that an external change may be the cause.
The problem manifests itself with the following authentication error, which points directly to a failure on the SMTP server:
Symfony\Component\Mailer\Exception\TransportException: Failed to authenticate on SMTP server... got code "535", with message "535 Incorrect authentication data".Actions Performed
To isolate the problem, we have carried out the following verifications at the application level:
- We confirmed that the email account credentials are correct and function when authenticating directly.
- We cleared the application’s cache (
php artisan config:clear) to ensure the latest configuration is in use. - The application already uses the OAuth protocol for other authentication functions, which indicates that the problem is specific to the mail transport.
Support Request
The 535 error indicates that the connection from our server to the mail server is established successfully, but authentication is rejected. This leads us to believe that the problem is related to the recent deprecation of traditional SMTP authentication methods in favor of a new OAuth 2.0 flow by major mail providers.
We would appreciate your assistance in:
- Confirming if this is a known issue that affects other clients using the same authentication method.
- Providing guidance on the necessary configuration to migrate to the OAuth 2.0 authentication method, as the traditional SMTP credentials are no longer reliable.
- Informing us about the status or timeframe for any solution or patch that is in development to address this problem.
Thank you for your attention to this urgent matter. We look forward to your valuable feedback.
Sincerely,
Nanoshops
Do you sent us any item support ticket?
New Update 9.98 comes 500 error
Oops! An Error Occurred The server returned a “500 Internal Server Error
From which version you were intended to update the item? When you download your main files from your codecanyon account?
9.93 version to 9.98
The information may not right. Our present version is 9.9.8 Please check the screenshot https://prnt.sc/dDP8cZy1wZB9
Hello, I am very disappointed in your script and service. I don’t always like to make such comment but coming from the background of several emails and tickets i created without meaningful support, I am highly disappointed. Installation of your script has several issues
Sorry to hear about your issues. We updated the item couple of hours ago so we are requesting you for downloading the main item once again and try to install again.
And when coms mollie ??
Would you please be detailed about your requirement?
Mollie is a payment modulle
This payment gateway is not available for this item yet. If the customer demand will increase we will definitely implement
Yes but thats what you sold more than a year
We do not get such level of interest from our customer side about this payment gateway.
Are there more people that need the payment Mollie ?
We do not have such high level importance on this payment gateway.
purchaser post thousands of products in script , but he have no any option that he can put keywords for induvial product, homepage keywords are implement in all website pages
We do not understand actually about which issue you are saying about? Would you please describe clearly?
we are not able to add , meta keywords on products, categories, and brand pages, your system add homepage keywords on all pages
Ok we are noting your point and will inform to the product update team for more analysis. We will priotorize your request.
how to hide helpline number from topbar
Do not fill any number in there. That’s it.
if i m not fill any number showing a dummy number
Ok Send us item support ticket from here http://support.activeitzone.com
Attach the screenshot with the support ticket.
