235 comments found.
Can you add filter option sort by Free plugins/themes
https://marketplace.botble.com/pluginsHi,
Yes, it’s there now, please check again https://marketplace.botble.com/plugins?sort=free
https://prnt.sc/0miaIuZjeaiaThanks. We have identified a core issue in how the platform handles plugin paths, especially when plugins have version suffixes in their folder names (like branches-1.2.2 or fob-plugin-manager-1.0.1). In other word we cannot enable this plugin https://marketplace.botble.com/products/botble/branches
The LoadAndPublishDataTrait.php is failing to correctly identify the plugin directory due to mixed slashes and rigid string matching. It’s looking for a folder named branches instead of branches-1.2.2 because it can’t correctly strip the /src/Providers path segment on a Windows environment (which uses backslashes).
You need to update the path normalization logic to ensure that regardless of the OS or the folder name suffix, the platform correctly resolves the absolute path to the plugin’s root directory. This allows the system to find the configuration and permission files correctly.
https://prnt.sc/gX0ag2nHabOKHi,
Actually, it is not our plugin. It is created by our community author. Please contact the author of that plugin to report this issue.
Thanks. When can we expect Cashback feature or plugin ? I believe it was already on your roadmap
Hi,
We don’t have plan for it at this time.
We will consider it when our dev team has more time.
actually consider adding this feature with Loyalty Points plugin
Hi,
We will consider it when our dev team has more time.
Can you please add shortcode widget for a single product landing page checkout.
For example :
admin create new page /landing-page then select the shortcode product to display on that page to sell
user visit the page then fill out the form (just like contact form shortcode or just like he does on checkout)
then select the attribute, the current issue are the missing attribute (Quantity, Size, Color) from contact shortcode
or is there any workaround for this ?
Hi,
We don’t have plan for this at this time.
This is specific feature, please develop a new plugin to make this page for you.
There is an issue when uploading media locally (RvMedia.php), if an upload fails (due to size, timeouts, or system temp folder issues), Laravel UploadedFile object has no “Real Path” (returns false). When the code tries to process this as an image, it fails, and the error handler tries to read a non-existent path, throwing “File does not exist message”.
You should Improve Error Reporting: RvMedia.php to include an explicit isValid() check. If the upload fails again, so we can see the actual PHP error (e.g., “The file exceeds upload_max_filesize”) instead of the generic “File does not exist” message.
Hi,
We will check and improve it.
Thanks for your feedback!
Hi,
It’s a free plugin https://marketplace.botble.com/products/FriendsOfBotble/fob-disable-right-click by community author. It’s not a plugin by us.
Please contact https://marketplace.botble.com/user/friendsofbotble or email friendsofbotble@gmail.com for this request, not us.
Could you please explain why you didn’t improve the language duplication issue
for example if user have 4 or 5 languages i their website configured
any changes made applied on the frontend or backend we would have to also configure it 4 more time again in french, and arabic, and english …etc
for text purpose I understand. But why user have to also update do to the same for colors like headers footer,,and logo and images this is really uncessary extra work
Hi,
Currently, when you add a new language, the system creates a separate copy of pages, shortcodes, widgets, and theme options. This keeps each language independent, but it also means you have to set up colors, logos, images, and layouts again, even though they are not language-specific.
We agree this is extra work. Only text fields really need translation. Design settings should be shared.
We plan to add a shared vs translatable option for shortcode and theme option fields. Visual settings like colors, logos, images, and layouts will be configured once and applied to all languages. Text content will still be translated per language. You can still override design settings for a specific language if needed, but it will not be required.
This will make managing multilingual sites much easier. We will update you when it is ready.
Please check Private Ticket #4528385. Best regards
Hi,
We will check it and reply you soon. Please wait.
Okey, Thank you.
Hello,
1) how to add a another font ? like google font or other because not all are available
2) How can I use a font to be applied fo example only for a category shortcode or just header only not the entire website I know this can be done with custom HTML/CSS/JS
Hi,
1. You can add it in Appearance → Custom CSS. Just import your font using @font-face then set it for elements.
2. Just use CSS selector to find element and apply your CSS, just add your custom CSS in Appearance → Custom CSS.
If you need more technical support, please create a ticket on our support center https://botble.ticksy.com , our dev team will support you.
Sorry I’m not able to create ticket
Could you please elaborate on the font-face ? where to copy the font in which files to be able to apply them in admin panel or fetch it url online
I was able to add the font I want but I don’t know how I can apply it to only shortcode categories or the header kindly give me the class name tag html css
Hi,
We will add more CSS classes to that elements to make it easier to CSS from the admin panel in the next version. Please wait.
actually I want to clarify I was only able to make the new font works locally not on shared hosting cpanel as it requires using some npm install commands to build compiled .SCSS so you should also try to simplify this process or write a documentation in this regards
Hi,
Actually, you don’t need to run any commands, just add your CSS code in Admin → Appearance → Custom CSS.
You can learn CSS for font-face and font-family on https://css-tricks.com/snippets/css/using-font-face-in-css
Don’t need to run npm install commands.
Hi, any idea why could the cache increase significantly for no reason ? I mean how to diagnose this I have to clear the cache every two days because it’s using more than 150mb
for example I’m receiving a lot of 403 and 404 errors I suspect bot spam
or can a product with a lot of variation attribute can cause this ? Or is it lazy loading or enabling cache for widget ?
Hi,
Cache is used to improve loading speed.
If you are using on a limit disk hosting, you can disable cache in Settings → Cache management for UI blocks and Widgets to reduce cache files.
Your website documentation is down and demo also please fix
Hi,
I see they are still fine.
Please check our demo site on https://hasa.botble.com/
And check our docs on https://docs.botble.com/hasa
Yes thanks. Is it possible to achieve any of the following in the landing page by using Custom CSS HTML in frontend ? https://www.standshoes.com/ I mean specifically for these section :
https://prnt.sc/oyxLgvhPdegihttps://prnt.sc/vkz4o0E6IyOP
https://prnt.sc/3PyECFXNrCkz
https://prnt.sc/rjyi5J84Hsre
Hi,
It can’t be done with Custom CSS and HTML from the admin panel, you will need to add more UI blocks (shortcode) for this.
Check our docs for it on https://docs.botble.com/cms/shortcode.html
I was hoping not have to code You should really consider adding more shortcode or more frontend template optimize block
Hi,
We will consider it when we have more time in the future.
https://shofy-beauty.botble.com/ and here
https://shofy-jewelry.botble.com/
section for “custom review” which looks similar to what I want to achieve how can I apply the same ? or at least provide the structure path location.
- Also is it possible to use video or GIFs in here instead of image ? https://prnt.sc/RAgyFQ2CmHwL
Hi,
Shofy UI blocks are not included in Hasa, they are different theme.
If you want to make that UI blocks in Hasa, you need to customize our theme in platform/themes/september/functions/shortcodes.php, check our docs for this on https://docs.botble.com/cms/shortcode.html
We don’t have option to use video in that section, you can try to use GIF image, I think it will work.
1)Could you please explain the difference between these option they are the same it’s confusing
- https://prnt.sc/zQg6S6K46wPK
- https://prnt.sc/Ekp94qxYni52
- https://prnt.sc/njsxfUkAdr_1
2) Can’t you migrate refactor the shortcut UI blocks similar to what you did for plugins marketplace that way everyone can contribute
Hi,
1. Sorry for making you confuse, that is an old setting which used for other scripts. We will remove that settings page in the next version, please wait. Just ignore it for now.
2. It’s not easy to develop this feature, it will take a few months, so it will block our other pending tasks. We don’t want to do this at this time.
For now, you can develop a new plugin which contains more UI Blocks than share it on https://marketplace.botble.com/products, author can contribute more UI blocks using plugin if they want.
I’m using fresh install (all other images and shortcode are working fine or when editing a product…etc) I have also tried to clean cache and disabled cache shortcode I have also tried different size dimension I also tried to delete and add again the shortcode but same issue. please help I checked error on console but this doesn’t seem to be related.
(index):8 Uncaught SyntaxError: Unexpected end of input (at (index):8:1863)Understand this error
(index):8 Uncaught SyntaxError: Unexpected end of input (at (index):8:2883)Understand this error
(index):10 Uncaught SyntaxError: Unexpected end of input (at (index):10:1040)Understand this error
3) I found a bug in this file /platform/plugins/ecommerce/src/Services/Products/StoreProductService.php in line 188 $langCode = $refLang;
you should replace it with $langCode = ProductSpecificationAttributeTranslation::getCurrentLanguageCode($refLang); otherwise it will cause this error SQLSTATE23000: Integrity constraint violation: 1048 Column ‘lang_code’ cannot be null
any solution ?
Hi,
We have just released it again for those issues.
Please try to go to Platform Administration → System Updater and click on “Re-install the latest version” button, then it should be fixed.
Thanks please note some .gif are not supported I’m getting “Unable to decode input” some works some not weird not sure the difference because of size or something else
Hi,
Try to increase PHP memory limit on your hosting, maybe it doesn’t have enough memory to process GIF image.
Try to enable PHP Imagick extension and switch to use it.
https://prnt.sc/glYi9t_fju3gHi, there is an issue on the “Header main text color” it does not update look here I’m only able to change the background color not the text color how to modify it
https://prnt.sc/5H6lHtkxlFEh https://prnt.sc/o500kJUkSJXHHi,
We don’t have this option in Hasa script.
Where do you take that screenshot? Please leave a comment in the correct item.
Oh my bad it’s from Shofy, please note it’s the same problem in your demo as well.
Okay, we will check it again.
It’s still working fine for me.
https://prnt.sc/zuMiygT91mAn https://prnt.sc/wVhPdnjuOLBbIf you have purchased Shofy, please create a ticket on our support center https://botble.ticksy.com and give us your site for checking, our dev team will check it for you.
Ok thanks will check, is there any discount to renew support, ?
Last thing does your Shortcode Categories GRID allow to have this behaviour or maybe by using custom HTML/CSS or even using with the Content Editor clickable categories ?
https://prnt.sc/2JdlQNzv-V-G https://prnt.sc/KvCb8b-liStrHi,
We are discounting Shofy 30% on Cyber Monday sale event, and today is the last day, if you want to renew support, you should do it today.
We don’t have options to customize that UI block from the admin panel, you need to customize it from source code.
Please fix the issue when we make any changes in settings then press save button it goes to another /route page it should redirect the same page we were working on
Hi,
It is weird, I don’t see this issue on our demo site http://hasa.botble.com/admin
Have you customized our code?
If you haven’t modified our code, maybe it is from your browser extensions, try to disable extensions then check again or check it again in incognito mode.
If you have extra plugins in Plugins → Installed plugins which are not developed by us (Botble team), try to deactivate that plugins, then check again.
If you can’t find the issue, please create a ticket on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will check it for you.
Issue was from a plugin thanks.
Do you have any solution to display category dropdown in the header like this ? or just widget or a shortcode
https://prnt.sc/abVfHvHQXLme https://prnt.sc/vw3rG3XiKpKr2) Also how to configure this category I mean wat’s the difference I’m not finding the option to add more or remove “Product categories” and “Categories” It’s confusing https://prnt.sc/I4s40FEQYVgA If for example I want to add more or remove “commercial”
3) I have created several size attribute for a specefic category why all not size are displayed here ? https://prnt.sc/7fFrVf2ZXllr
https://prnt.sc/vsJfuuPqHcwhI think you already told me about this it’s hardcoded you are only displaying 5 color how to modify
I have also tried adding another attribute for example size for men but they are not even showing in the category section why https://prnt.sc/F6BlKU53R3tZ
Hi,
1. We don’t have this option in our theme. Please customize our theme in platform/themes/september to make it as you need.
2. It is product categories and blog categories. You can change this word in Settings → Other translations if you need.
3. No, it doesn’t hardcoded 5 colors. It just shows colors which has product assigned.
You need to create a product then assign that attributes to your products, then it will be shown in products listing for filters.
Understood thanks
Please fix currency Pricing for RTL arabic language the symbol price should be displayed after the price like this ” 1300 DA ” but despite changing the symbol position in setting it still displayed like this ” DA 1300 “
Hi,
We will check and fix it.
Thanks for your feedback!
What’s with this error they stopped working how to fix please ? https://prnt.sc/NxTJWw1jtmrM
Hi,
It seems it has SSL certification issue on your hosting, so it can’t connect to Google API to get data.
Please contact your hosting provider to ask about this issue.
No no I didn’t touch this my ssl still valid for a year. I do however have wordpress site on my subdomain.domain.com could this cause a confusion ? Where to configure or check from google side I think website got mixed
Hi,
The issue is from your hosting/server, it blocks access to https://analyticsdata.googleapis.com from your hosting/server, not from our source code.
So you should ask your hosting provider about this.
Check this https://chatgpt.com/share/68f9a3e6-9970-8005-9973-106dd8e65283
Thanks. solved. it was because of cloudflare port 443 outbound was missing on my server also added nameserver 8.8.4.4.
Thanks.
Hello Botble Team,
I hope you’re doing well.
I wanted to ask if the Hasa script has its own Flutter app, as I noticed the Martfury app works with all Botble scripts. However, one downside is that the Martfury app is quite expensive—priced at $59.
Normally, a Flutter app for a specific script like Hasa would be more affordable, possibly around $36. So I wanted to know:
Will there be a dedicated Flutter app for the Hasa script in the future?
If not, is there any chance the price of the Martfury Flutter app will be discounted?
Thank you for your time and support.
Hi,
Our MartFury Flutter app is designed to work with all of our eCommerce scripts, including Hasa. We currently don’t have plans to create a separate version specifically for Hasa.
The $59 price is already our lowest offer. We’ve invested a significant amount of money in developing this mobile app and haven’t yet recovered our costs.
1)on /admin/marketplaces/stores
DataTables warning: table=marketplace-tables-store-table Ajax error. For more information about this error, please see https://datatables.net/tn/7
we currently have no store is it because I deleted data ?
2) on frontend footer section the text does not seem to translate update despite changing all languages and cleaning cache
https://ibb.co/jkstGKVn https://ibb.co/jkQG6MNK/admin/menus
/admin/widgets
Hi,
1. It’s weird. It’s still fine for me, I don’t see the issue https://prnt.sc/8jK-zzEgTyVe
2. Maybe you have purchased our another script, this is not Hasa script.
Please create a ticket on our support center https://botble.ticksy.com , our dev team will support you.
1) Is there any shortcut or guide explanation on the correct way of updating/overwriting existing data ex : cities
because the same data remains even though it was uploaded correctly I think it’s a bug
/admin/locations/bulk-import
2) What does “Use path style endpoint” means ?
/admin/settings/media
3) I have configured R2 storage bucket but when I upload any Image it does not appear but the image is indeed uploaded on the bucket storage when I compare the link from the bucket and one the from the platform are not same. The file path structure is inconsistent. The broken URL is missing the /foldername/ prefix that’s present in the working URL.
And yes I did clean cache and I did press on “Generate thumbnails” (even though it’s a fresh new website without any images)
Should I keep the following checked ? “Use original name for file path” “Convert file name to UUID” “Convert JPG, JPEG, PNG image to webp” “Customize upload path”
Hi,
1. We don’t have options to bulk update location data from CSV/Excel file, it will always be imported as new data.
We will add an option to update existing data if it’s already existing in the database in the next version.
2. “Use path style endpoint” is an option to change how the system connects to your storage. With Amazon S3, or S3-compatible services (like Cloudflare R2, DigitalOcean Spaces, Wasabi, etc.), you usually leave it off, but some other providers may need it on to work correctly.
In short, just keep it off if your provider doesn’t request to enable it.
3. I can’t guess what wrong.
/foldername/ is your bucket name, or it’s created from Admin → Media?
Please give me some screenshots for this.
Or please create a ticket on our support center https://botble.ticksy.com and give us access to your site admin to check your settings, maybe your settings are not correct, we need to check it.
4. No, it’s depended on you, those options should be off by default.
https://ibb.co/7J6drT8H I want to add terms and condition and privacy policy
6) Currently If I have multiple language (AR, FR, EN) and I’m searching for a specific word from the frontend I have to go to the section for example widget footer in backend to update the word which is time consuming ! why didn’t you include all the text to be found directly from here in /admin/translations and /admin/translations/theme this saves a lot of time translating directly from one place please improve this !
1) Regarding this point update existing data it should be done for all the other tables import features as well (not just location) https://ibb.co/xNZhspF
3) Solved. It was because of the endpoint it had /bucketname I just had to remove. You should mention this in docs.
7) Please add option to select multiple images settings/media to delete in media (deleting one by one is take consuming) https://ibb.co/yncWT5xr
8 ) How/where to create shipping rule ? https://ibb.co/Y7DgTCyj
9) There’s bug in Arabic language invoices look https://ibb.co/RpGfdQJr text issues RTL
Hi,
1. We will check it in future versions.
7. You can select the first item and press Shift + select the last item for multiple selections, the same on Windows OS.
8. You need to create it in Settings → Ecommerce → Shipping.
9. You need to setup invoice settings like this https://prnt.sc/F5mUwdwU7zsM in Settings → Ecommerce → Invoices.
What about this point ? 5) in frontend at bottom of the page how where to add/modify in this section https://ibb.co/7J6drT8H I want to translate localization and add terms and condition privacy policy
Solved. Thanks
Thanks.
Hi, I deleted a category shortcode but I’m not able to find it or restore it from UI block search https://ibb.co/fGkd3XGC what should I type or is it not available
Hi,
I can’t check your screenshot, it’s deleted.
Not sure which shortcode you have deleted, but you can add it back using UI block button https://prnt.sc/eVZB1Wo9PyLN
https://prnt.sc/IEB-JiyP7TrRYou can check it on our demo site: https://hasa.botble.com/admin/pages/edit/1
Hi, from where admin can modify this logo and text header topbar ? I’ve looked everywhere https://ibb.co/KcMGLLf2
Hi,
It’s in Admin → Appearance → Theme options → Logo.
the logo header is not changing I uploaded a .webp image and changed Favicon Type to .webp (it’s not cache issue because everything else got updated )
Edit : I just realized I have to do this for all languages although this isn’t optimal approach
Hi,
You can config theme options for each language, so if you have setup logo for other languages, you need to repeat this again for all languages.
Hello Botble team, i would like to ask you, do you plan to release a rewards points plugin for HASA – Laravel Multipurpose Multi-language Fashion Shop in the future?”
Hi,
Sorry, we don’t have plans for it at this time.
We will check it when we have more time in the future.
Hi,
We have just released a Loyalty points plugin, you can check it on https://codecanyon.net/item/loyalty-points-advanced-loyalty-program-for-botble-ecommerce/61057718
It matches your requirements, you can buy it to you if you need.
Hello Botble team, Please respond my ticket, some issues and bugs need to be solved. Best regards
Hi,
Our dev team has just back to work after weekend. We are resolving tickets one by one, please wait, our dev team will check and resolve it soon.
Hello,
I’m interested in purchasing your product I really like the script but I have a few questions I’d like answered first:
I noticed there’s no newsletter popup included. Is there a reason for that?
If I want to create a plugin with AI and customizations, could you build it for me? If yes, how much would it cost?
How does your support system work?
Do you offer support via Skype?
Hi,
1. We don’t have a newsletter popup for this script. We will consider adding it in future versions.
2. Sorry, currently our dev team is too busy, so we can’t work on code customization. Please hire a Laravel developer to customize our script for you.
Check our docs for plugin development on https://docs.botble.com/cms/plugin-development/
3. Please check support policy on https://codecanyon.net/page/item_support_policy
4. Our support center is https://botble.ticksy.com , please create a ticket if you have any issues. We are not available on Skype.
Hello Botble team,
I’m interested in buying this product. Is there any discount or coupon available?
Thank you Best regards
Hi,
This is the best price we can offer at this time. We don’t have a discount in the near future. Sorry about that.
I forgot to mention to option number 4. 4) Menu section on Mobile https://prnt.sc/qnb5KTr9udTq
Hi,
Sorry, we don’t have this style in Hasa, please check our Ninico script https://codecanyon.net/item/ninico-minimal-laravel-ecommerce-shop/47620972 . It’s correct as you need.
Please answer this: Pre-purchase
Hello botble Team,
I’m interested in your script HASA . I noticed that you also have another script (Ninico – Minimal Laravel eCommerce Shop ) with some features I really like. such as : (please check the screenshots below )
1) Ads and Announcements https://prnt.sc/uUYXXgFwVplo & https://prnt.sc/PNYD3Hzj-g9E
2)Header style options https://prnt.sc/fQUEYm5Ri0fd
3)Download App on Mobile section https://prnt.sc/mzNKMhncAbI3
I wanted to ask if it’s possible to integrate those features into HASA – Laravel Multipurpose Multi-language Fashion Shop? or maybe have them as a plugin?
Looking forward to your response. Thank you!
Best regards,
Hi,
No, those features are not available in Hasa.
It requires code customization to implement the same as Ninico, so it’s better if you buy and use Ninico instead of Hasa https://codecanyon.net/item/ninico-minimal-laravel-ecommerce-shop/47620972
Pre-purchase
Hello botble Team,
I’m interested in your script HASA . I noticed that you also have another script (Ninico – Minimal Laravel eCommerce Shop ) with some features I really like. such as : (please check the screenshots below )
1) Ads and Announcements https://prnt.sc/uUYXXgFwVplo & https://prnt.sc/PNYD3Hzj-g9E
2)Header style options https://prnt.sc/fQUEYm5Ri0fd
3)Download App on Mobile section https://prnt.sc/mzNKMhncAbI3
I wanted to ask if it’s possible to integrate those features into HASA – Laravel Multipurpose Multi-language Fashion Shop? or maybe have them as a plugin?
Looking forward to your response. Thank you!
Best regards,
Hi,
No, those features are not available in Hasa.
It requires code customization to implement the same as Ninico, so it’s better if you buy and use Ninico instead of Hasa https://codecanyon.net/item/ninico-minimal-laravel-ecommerce-shop/47620972
Pre-purchase, If I buy this script and ask a developer to customize it and add the functions I need directly in the source code, what will happen when you release updates? Will I lose all the custom changes I made, or will they remain? I’m not talking about the Custom CSS or JS in the Dashboard (Appearance → Custom CSS/JS), I mean changes made in the actual codebase. looking forward to hearing from you.
Hi,
If you develop a new theme in platform/themes, the same as we did for platform/themes/september, then it’s fine, you still can upgrade to the new version when we release it.
If you modify our script source code directly, modify our existing files, and you don’t make too many changes in source code, just copy your changes to a safe place, then upgrade your site using System Updater and copy your changes back.
If you know how to use Git, you should use Git to compare our changes with your changes to know which files need to be updated.
The best practice to customize our features is that making a plugin in platform/plugins. Do the same as we did for other plugins, it will help you keep your changes when using System Updater.
If you want to customize our theme, you should rename it first, check this article https://botble.com/rename-theme-in-botble-cms
Thank you for clarifying, you’re the best, see you soon.
Any discount or flash sales are coming soon? You must do that to encourage people to purchase and discover your products! we can’t wait discount or flash sales this end of month. Best regrads
Hi,
We don’t have plans for discounts at this time. We will consider it in the near future.
Thank you for your response, I appreciate it
