235 comments found.
Hello, When I add a product image using the “Add from URL” option, I manually uncheck the “Download image to local storage” option, and the image displays correctly.
However, when I click Save, the checkbox gets checked again automatically, even though I had removed the checkmark. This results in the image being downloaded to local storage, which I do not want.
Hi,
Actually, it just reset that option when closing modal. Your image is still using external URL, it won’t be downloaded to local storage.
https://prnt.sc/oH1onauCFGPzWe will reset that checkbox after modal closed to prevent this confusing in the next version.
I really respect and amazed by Hasa updates, however why don’t you add some features to the functionality of eCommerce? I want to sell Digital Products and I want to add Checkout-Form directly on product page, how can I do it?
Hi,
It’s not easy to integrate checkout form directly in product detail page, it has conflict with other JS code and break product page UI.
I don’t have a solution at this time. This is a big feature, we will consider it when we have more time.
Hello, I love your script.
I have one pre-sale question.
Can the script auto-detect the website visitor’s location and display the currency in his/her location based on his/her IP address without manually selecting the currency?
Hi,
It requires third-party API to get currency based on API.
Currently, we are detecting currency by browser language. E.g: if browser language is English, then currency can be guessed as USD.
I understand, but it support multi-currency which allows customer to buy in his/her preferred currency, like Naira, USD and the like?
Hi,
Yes, you can config your currencies in Settings → Ecommerce → Currencies.
Demo: https://hasa.botble.com/admin/ecommerce/settings/currencies
Hello,
Can this also be used for walk-in customers as well?
Can you please add a Flutterwave payment gateway?
I am still exploring the website, but so far the system is very, and sleek.
1. I wish the system could have a referrer system
2. I wish the system could have a detailed inventory system that manages day-to-day sales and stocks, or maybe I am the one who hasn’t checked that part yet.
3. I couldn’t find if the system has an inbuilt SEO
Please, kindly provide an answer to this and the above questions, if they already exist or if they are in the queue for implementation.
Thanks
Hi,
1. Yes, you can create an order from the admin panel for walk-in customers.
2. You can install this free plugin https://marketplace.botble.com/products/FriendsOfBotble/fob-flutter-wave in Admin → Plugins → Add new plugin to use.
3. Sorry, we don’t have a referrer system in our script for now, we will consider it when we have more time.
4. This is a complex module, we will consider it when we have more time.
5. We have a built-in SEO already.
https://prnt.sc/QjhT1W4uPWAc https://prnt.sc/DjnWzwcy3D0vThank you for your response.
My only concern now is the inventory, the system is perfect since it can manage both online and walk-in customers.
Another question, when an order is created for a walk-in customer from admin, hope it’s removed from the stock as well to give an accurate stock level.
Tahnsk
Hi,
Yes, it will update product stock quantity.
Than you.
1. Do I have to buy all the plugins or they are completely free and are they mandatory for the site to function well?
2. Does it support bulk import, so all the products can be prepared in excel sheet with variation, color, sizes attributes?
Hi,
1. All plugins are included in the download package. You don’t need to pay any extra fees. It will be the same 100% as our demo site https://hasa.botble.com.
You can deactivate unused plugins in Admin → Plugins → Installed plugins if you don’t need a plugin.
2. Yes, you can import products with attributes from CSV/Excel in Tools → Import / export data → Products.
Can you please implement Google Shopping Feed and Facebook Shop Feed? It seems you missing out on such an essential feature.
Hi,
This is a big feature. We will consider it when we have more time.
Thanks for your suggestion.
Hi, if you don’t have plan for mobile app can you at least please consider doing enough API for us start with…your the only dev that actually been providing good quality support in this marketplace
Hi,
We are planing to do mobile apps, hope that we will have the first version in the next 6 months.
Our script supports API, you can check API docs on https://hasa.botble.com/docs
Hi,
Mobile app is ready now, please check it: https://codecanyon.net/item/martfury-flutter-complete-ecommerce-mobile-apps-for-botble-scripts/58479245
I created a page that I wanted to customize. I put the html css code but I noticed that the css was not working. What can I do?
I wanted to create a testimonial slide
Hi,
Please purchase our script first, then create a ticket on our support center https://botble.ticksy.com , our technical team will support you.
hi dear.I’m talking about the text editor on your site that allows you to put information on a page. I’m going to take it this week because it meets my expectations, but can you clarify my request?
Hi,
You just can add HTML code to editor using HTML button.
For CSS/JS, you need to put it in Appearance → Custom CSS and Appearance → Custom JS.
ok i will do now..
i can’t do in demo mode. i will buy in the week. thk you
Hi,
Due to security issues, we don’t allow doing this on demo site, but it should work as your expectation.
Can you please fix the bug, when user just registers, the Welcome email must be sent after the user email is confirmed via link or by admin, not earlier, otherwise user receives two emails at the same time (Verify email and Welcome email).
Hi,
We have fixed this issue already. Please upgrade your site to the latest version, then it will work as your expectation.
Can you please add email to admins when new customer registers. It’s missing now.
But it will spam admin email, if your site has 20 customers per day, it will send 20 emails to admin email, I don’t see any site which has this feature.
We will consider it when we have more requests for this from other customers.
I have my own plugin: Membership Only – and I approve new customer manually, but I need to know when they register, currently I have to manually check them, because there no other way to send email notification.
Hi,
We will consider it.
I have a website, mehtabjewellers.com. I have refreshed the installation by removing the old code, but now the license is not working. I have tried to refresh the license from https://license.botble.com/ but cannot see any license there. I don’t have support right now; I just need to release the license so I can add it to the domain. Thank you!
Hi,
Your license was activated under username muzammil5588, but you have changed your username to eragon955515, so you can’t see old license activations.
I have just changed your license username to eragon955515 and reset your license. Please try to activate it again on your domain.
Thank you! It is working now. You are correct; the username and email were changed a while ago.
Very nice. is Hara build with Laravel, HTML5, CSS3, Bootstrap like Ninico?
Hi,
Yes, it is.
Hello , i need to ask if you have APIs for a mobile application for the same project. I purchase this product previously but i need to create mobile application , so if you have a mobile application APIs or sepreated app for this project pplease tell me know
Hi,
We just have some basic API, you can check the list and API documentation here: https://hasa.botble.com/docs
It’s using Laravel Sanctum, https://laravel.com/docs/10.x/sanctum.
It’s not full API for mobile app, you need to write more API in /routes/api.php to support your app.
Hi,
Mobile app is ready now, please check it: https://codecanyon.net/item/martfury-flutter-complete-ecommerce-mobile-apps-for-botble-scripts/58479245
1) Does your system have a way to add other column as option attributes for bulk import ? instead of creating a new variation line if not can you provide which files handle this logic…
2) Does your system have product information CHARACTERISTICS features ? just like this if not is it on your roadmap https://prnt.sc/0Ak7OgzVV4Sl
2) or if available for customization
Hi,
Sorry, we don’t have those features for now.
We are too busy, so we can’t provide customization service at this time.
What does “Commande” means in product attributes ? admin/ecommerce/product-attribute-sets/ If I set Color 0 and Size 1 does the order matter how does it work
Hi,
Actually, it’s “Sort order”, it’s used to sort attributes in product detail page or filter box in product listing page https://hasa.botble.com/products
Please respond ticket 3633807 urgent
Hi,
Our dev team will check and reply you soon, please wait.
Still waiting…
We’re currently experiencing a high volume of inquiries and our response time could be up to 2 days. We apologize for the delay, and thank you for your patience. Our available time: 2 AM – 1 PM (Monday – Friday) (UTC+0 Timezone).
you did not fully answer my questions please check reply
Hi,
You ask multiple questions, so it needs time to reply.
Our dev team will check and reply you soon, please wait.
Not all of them are technical questions. I cannot ask one by one waste more days please respond I’m on production.
Hi,
It’s not our bugs.
That your support requests on customization, so it takes time to try it and reply you.
As support policies https://codecanyon.net/page/item_support_policy , we have right to refuse support on customization but we are still trying to support you to customize our code, so please wait until our dev team find a solution.
Yes I understand and I’m very grateful. but you did not answer 10) 11) 12) I’m asking question how your system works it’s confusing.
10 – how are you handling language translation logic for products For example I have multiple language. How can I add translation in bulk import because by default products are imported in french ? you cannot expect user to translate manually one by one !? or is there AUTO translation option in this case ? https://prnt.sc/ECxkNdwzi4TW
11- After Bulk import products why do I have to check Color and Size attributes everytime to show the attributes on product ! I cannot do this every time manually one by one for all products ! how to make them selected by default for all https://prnt.sc/lsXYC5aziYmc
12- the view on mobile is wrong Side by Side two products not all into column vertical you cannot expect users to scroll down one by one product it’s not user friendly this should be considered as urgent improvement needed on next update. https://prnt.sc/wFx6zFId5ZKo
Hi,
Yes, but before answering 10, 11, 12, we need to answer 8 & 9.
Our dev team are checking it, we will answer you soon.
No 8 & 9 are solved thanks.
Hi,
We have just replied 8 & 9, please check.
For now I’m waiting solution for 10. 11. 12.
Hi,
Our dev team will reply you soon, please wait.
Okay waiting.
Please provide solution workaround for 11. to keep product attributes enabled “checked ” by default “Color” and “Size” I cannot do it one by one for 20k products
Hi,
This is a big feature. We don’t have a solution for now.
We will consider it in future versions when we have more time.
I disagree ! If you cannot tell me the solution you can at least provide where the logic is located. in files
The simple solution that I’m asking for would be a condition for example :
If Size or Color or if Size and Color) attribute variation exist then put check variation product by default !
please reply.
Hi,
We have replied your ticket already.
Hi I have replied please check.
Hi,
It’s weekend in our time. Our dev team will reply your ticket as soon as possible.
Ok waiting.
Please reply.
Hi, kindly check ticket 3633807
Hi,
Our dev team will back to work and reply you soon, please wait.
Hello, please check ticket tell me how to hide not show all color of size filter on this page in CUSTOM HTML OR CSS or where is the logic located ?
https://hasa.botble.com/productsHi,
Our dev team will check and reply you soon, please wait.
Hello please answer my questions on ticket 3659230
I’m still waiting it’s urgent please
Hi,
We have replied your ticket.
Hi, replied check ticket #3590113
Thank you.
yes but I fixed it manually meaning anyone who will download your new update will face crash until they do composer update. also faced another issue permission when pressing 5 – Publish packages assets please check ticket.
Hi,
It’s cache issue, it just happens on some kinds of server. In this case, just need to delete file bootstrap/cache/packages.php and bootstrap/cache/services.php then it should work.
it would be nice if you add a dropshipping extension for Alibaba AliExpress temu honestly if you do this you would make a lot more sale
Hi,
Sorry, we don’t have this plan for now. We will consider it in future versions when we have more time.
Hi, I reported 3 bug after your last update please fix Ticket #3590113
Hi,
Our dev team will check and reply you soon, please wait.
Kindly reply ticket #3633807
Hi,
Our dev team will check and reply you soon, please wait.
Please check again I’m still waiting
We’re currently experiencing a high volume of inquiries and our response time could be up to 2 days. We apologize for the delay, and thank you for your patience. Our available time: 2 AM – 1 PM (Monday – Friday) (UTC+0 Timezone).
- on next update please add option on product description to see the flash sale discount coupon like this https://prnt.sc/7Fu8E9n7ISbF This is already available but in frontend only could use improvement
> I hope you will include option to switch between “Man” and “Women” from frontend if “Man” selected only product related to Man will be shown for example
Hi,
We will consider it.
Thanks for your suggestion.
Help fix Bug please Ticket #3590113 ! Bulk import Images is not working everything is correct in cloudflare and the path
On bulk Imported I did receive “Importé avec succès. Result: 5 succès, 15 failures”
Don’t tell me I have to use LINKS URL instead of path downloads/images/1.webp because it’s impossible to retrieve all links from cloudflare manually one by one !
Fixed…It was cache issues I had to empty trash as well but we really need Bulk Update existing data I see people has been requesting this for months as well in your other products !
Hi,
We have replied your ticket, please check.
Why couldn’t you apply this logic condition for updating existing data bulk import :
If(column “SKU” who has “import type”= “product” == match (is found exist) with another product “SKU” then update overwrite that product data
else (create new data)
Hi,
It’s not easy, some of our customers are using the same SKU for some products, it may update the wrong data for wrong products which has same SKU.
This is a breaking change and change our logic for import products, it must be a new feature – bulk update products.
- SKU suppose to be a unique number, then please find a solution for this.
- why don’t you merge “product attributes” column like this ?(Color:Blue,Green,Black,Size:S,M,XL) instead of creating a new row causing unnecessary duplication everytime…same thing for price column. actually “price column” in this case and “product name” are unnecessary. same logic as any other ecommerce.
Hi,
We will check it when we have more time.
A) Does product that reach 0 quantity (after user buy) get removed deleted from backend frontend ?
B ) On bulk import product : how can variation be applied within a single row on the same product for example only the attribute would change because this would create too many row duplication.
C) Can you tell me how to make the SKU column to match the product variation instead of the product name column so for example like this :
product A : SKU : XT6QSG product B : SKU : XT6QSG (this is the variation)
D) How to make the product items IMAGES on CUSTOM CSS zoom on hover
E) Does the path folder get created automatically from Bulk import? for example if I have ”/product/shoes.jpg” will /product folder be created after importing product please this important
F) How do we insert multiple images product in bulk import excel file ?
E) It’s an issue need fixe. Because some images have can different path or can use different name like this “product/shoes.jpg,product/images/shoes.jpg,product/images/adel/shoes_2.jpg” So If I were to import a product that has 8 different image this logic wouldn’t work.
A) When product is out of stock, it will still display on your site, you can hide out of stock products by disabling this option from Admin → Settings → Products.
Nothing can be deleted automatically in our script, if you need to delete out of stock products, just delete them from the admin panel.
Sorry, we don’t have this option at now. Variation product is also a product, so it needs the same data with a main product, it needs a line in Excel file to import.
C) Product SKU is unique, so you can’t use the same SKU for item A and item B.
D) Sorry, we don’t have this option from the admin panel, you need to customize our code for that product images section in
platform/themes/september/views/ecommerce/product.blade.php
E) It just imports products, it won’t create media folders.
In this case, you should upload all of your product images in Admin → Media before importing products from Excel.
F) just give images path and separated by comma. Check our example Excel file.
Hello please answer these two questions when using bulk import products
- When updating existing product will the import excel will overwrite previous data or create new data and delete old ones?
- Does the order of rows matters ?
Hi,
- Our import feature will always import as new products, it won’t update existing data or delete old data. This feature is used to import products, so it just imports products.
- Yes, it’s important, need to import main products before importing its variants.
- how come you didn’t think of adding bulk update product ! for example if the price changed…creating new data will just make more duplication please fix this urgently it’s just another function that would check for product name if exist I’m willing to pay !
- How to fix product INVOICE weird characters showing ”????”
- Also we cannot add multiple “Size” attribute in the same product in bulk import we have to create a variation everytime I also found this very repetitive confusing why didn’t you include possibility for a single product (in a single row) to have multiple size 42,43, XL,XXL ?
1. Bulk update is too complex, we can’t do it for now. We will implement it in future versions when we have more time. It won’t import products if SKU is existing in the database.
2. I don’t see issue with invoice on your site.
Maybe you have selected an unsupported font in invoice setting.
3. Each size is a product variation, it must be a new line. By this way, you can set different price, image… for each size.
Please reply ticket found a bug 3590113
Hi,
We’re currently experiencing a high volume of inquiries and our response time could be up to 2 days. We apologize for the delay, and thank you for your patience.
Our dev team will check and reply soon, please wait.
also found bug please reply ticket 3590113
Hi,
Our team has replied your ticket, please check.
Hi please check this https://prnt.sc/3yLl2f2jdDPn explain how to expand this miniature icon size in CUSTOM html css not in circle a little bigger
Hi,
Our dev team will check and support you soon.
Please reply back to ticket
Hi,
Our dev team will check and support you soon.
Still waiting it’s urgent please
Hi,
We have many tickets recently, so please wait.
Our dev team will check and support you soon.
Don’t tell me I waited more than a day only for you guys to tell me I asked too many questions because some information are not clear please reply to them
Hi,
Sorry, we have too many pending tickets recently, it is in the queue to be answered shortly. Please wait.
I understand, but I’ve asked questions regarding bulk import logic and you didn’t give me explanation reply to all of them instead you tell me to refund
Hi,
Our dev team will check and support you soon.
Kindly check and reply again ! waiting for hotfix update
Hi,
Our dev team will check and support you soon.
Once again, these are 4 points that I’m having hard time understand ! Please provide video or at least answer them properly !
2) Just import it from local disk first, then just upload all files in folder public/storage to your R2 bucket, it will be faster.
- I didn’t understand If I upload to local disk first how will they be uploaded to storage do they migrate to R2 automatically ? or I will have to upload twice again ?
4) How to add different size in column “Product attributes” for example : I have product that has multiple size : XL, S, XX…? do I write like this : Size: XS,XX,XL ?
5) In “Product attributes” column, does all colors needs to be written in english for example : Color : “Red” ? Because product variation size and color import didn’t work! what did I do wrong ? (I have attached my excel template below please check)
6) Need more detailed explanation on how to configure Google Tag manager (Documentation not complete) it’s not clear what to do after adding Google Tag Manager code do we need to create tags also ? https://tagmanager.google.com/#/home
Hi,
I see that questions are the same on ticksy.com, our dev team will check and answer you soon.
I see that you are getting too many issues when using our script. I think HASA script doesn’t good for you, you should change to use another script from other authors.
We will very be happy to refund it for you, please create a refund request on https://codecanyon.net/refund_requests/new
No actually as long you answer my technical issue I have no problem.
Our dev team will check and support you soon.
Hola si lo compro, me ayudan a instalarlo ?
Hi,
Yes, we’re providing free installation service on hosting. After purchasing our script, just need to create a ticket for installation request on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will install it for you.
Perfecto!! y Para agregar la pasarela de pago de (Mercado pago) ¿se puede? y cuanto es el costo adicional??
Hi,
Sorry, we don’t have this payment gateway for now. We will consider it when we have more time.
If you need to have it urgently, please contact us contact@botble.com for customization service.
Hi,
Our script supports Mercado Pago payment gateway now. You can install it to use from Plugins → Add new plugin
Please respond ticket #3590113 I have several questions issues and bugs.
Hi,
We have replied your ticket, please check.
Please check reply website crashed after one time update
Hi,
I think it’s a cache issue.
Try to delete files: bootstrap/cache/services.php and bootstrap/cache/packages.php on your hosting and try again.
If it still doesn’t work, please create a ticket and give us access to your hosting, our dev team will check it for you.
I don’t have these files and I already did create ticket 3590113 I gave you the log before it crashed at 15%
ZipArchive::extractTo(/home/matacor/public_html/vendor/bin/patch-type-declarations): Failed to open stream: Permission denied
Hi,
We have replied your ticket, please check.
I have replied kindly check
Hi,
We have replied your ticket, please check.
I have also replied please check. bug Images slider not showing white screen
Hi,
Our dev team will check and respond to you soon.
Still waiting.
Hi,
Our dev team will check and respond to you soon.
Thanks I replied again.
Hi,
Our dev team will check and respond to you soon.
Thanks, kindly check again.
Hi,
Our dev team will check and respond to you soon.
Hi please check ticket again
Hi,
It’s weekend in our time.
Our dev team will check and respond to you soon.
Hi Waiting please check again
Hi,
Our dev team will check and respond to you soon.
Having to wait 24 hours per reply questions everytime is a little annoying
Hi,
Sorry, we have many tickets need to be answered per day. We always reply your ticket within 2 business days. Please wait.
