528 comments found.
I would like to understand how the Subscription model works with campaign and related to the Meta payment. Who is paying for the message template cost and where is the payment sorted, here on the platform or the Facebook Business page.
I want clarity on what the clients are paying for on this platform.
Thanks.
Our subscription covers access to the software, automation tools, and infrastructure. WhatsApp message and template charges are billed directly by Meta to your Facebook Business account. We do not charge or control WhatsApp message pricing
Does this have whatsapp payment integration?
No
Please kindly process my refund also the addon, this script is no use for me as it can’t be installed to my DEDICATED HOSTING SERVER and you need a mere VPS server which clearly doesn’t make sense.
Also, the script has no INSTALL File.
We have web installer. Our team has handled installation. All done. Thankyou
All solved now, sorry and thank you
Please contact me urgently at Mahmoudelsayed@email.com to discuss the implementation of a custom feature within the WhatsMark SaaS system. I’m looking forward to your response.
Send your custom requirement on our support portal. Be noted that we are not working on urgent basis
Hello, regarding phone numbers… i need to use my own phone number for WABA?
You can use New number or your number
Hello,
The software could be good but lacks sample data especially in the tenant area for some of us to fully understand its abilities and business potential .
Please do the needful to create sample data on every function page to know what exactly it means.
Otherwise thank you for the effort to build this product
Thankyou for suggest. Will see
1) in Upload contact why First Name, Last Name, are compulsory? can we make that aslo optional? 2) option to add label on chat? so that easy to maintain 3) WhatsApp API also have form template we did that n working fine bt submission is not showing anywhere? 4) any update on API calling?
Please reply on my ticket?
Hello, I want to buy now the extended license and the other addons, may I request to add Catalog with Order Processing Dashboard also TAP Payment.
Sure. We already catalog management feature in our list. For the tap payment gateway, we already developed it for our community. You can request to our support team after purchasing extended licence
I already purchased the extended license.. Can I have the TAP Payment file? also, do you have ETA for the Catalog with order processing dashboard please..
sorry we can’t give ETA for that. for tap payment file you can create support ticket
Hello, I, trying to create a FB APP, but where is the Verify token? inside your app is not visible.
Regards!
You can read our online docs
Hi sir, can i integrate google sheet to fetch data and reply to the whatsapp message?
directly you can’t do it. but using n8n automation it’s possible.
1) option to add label on chat? so that easy to maintain 2) WhatsApp API also have form template we did that n working fine bt submission is not showing anywhere? 3) any update on API calling?
here in demo vedio i can not see any whatsapp automation process,,,,,,,,,,,,, only showing how to see invoice in different way…..
Is there any way they consider, or are they already considering, including a module to work with accounts that do not have Meta’s API? There are many people who do not pass Meta’s approvals or do not want to do so.
Our script is based on WhatsApp cloud API only
im trying to update and the system says my license is invalid. im trying to contact support and im met with error 500 on your site
you can try after some time.
Ok
Ticket #2783 hi team, please check this ticke once. need your attention and waitng for the update. do the needful
i need omni channel inbox using AI through different channels like facebook, website , whatsapp, is this something i can use to integrate those platform ?
Our script supports WhatsApp integration using WhatsApp cloud api. So you can reply to WhatsApp at the moment.
We are working on facebook messenger integration. It will be available in next major updates. Probably after one month.
Thankyou
Hi,
1. as I checked the demo, there is no built-in normal template or carousel template creation option in the Whatsmark user dashboard. Do we need to create it in Meta?
2. Is it possible to send both template messages and normal messages using the API?
1. in the demo you can’t see template creation feature, it will be only display if real number is connected. carousel template feature is not avaiable in verion 1.5.12. we are working on in and end of this month we will release this feature.
2. yes, for more details you can check all endpoints here. https://corbitaltech.dev/whatsmark-saas/api/
I purchased the product and, after the support period expired, I tried to update it to the new version. Now I can no longer use it. If I try to request a password for the new installation, I can’t. In other words, as soon as you stop paying, you lose access to the product.
That’s not correct my friend. You can use product lifetime. If you are facing any issue you can contact use. You can create support ticket. If this is related to purchase only then you don’t require to renew support. Note. You must have to use your original envato account . It seems your are replying from different account.
Hi there
Great APP, we have some presales questions:
1. Do you provide the source code with the extended license? 2. With the Extended License, can I whitelabel/rebrand? 3. Do you provide documentation on how to whitelabel/rebrand? 4. Do we have to pay the extended license fee every year or just the support fee? 5. How often do you do updates? 6. Can we add additional features to the app, and how can we ensure it isn’t affected by updates you make to the source code? 7. Can I run the app on a shared server to start with and then migrate at a later date? 8. Also, can I run the cron jobs via a third party?
Thank you for taking the time to reply.
1. yes complete full source code. 2. yes 3. yes we have our online docs. you can read it. 4. no it’s one time charge only and you will get lifetime update. 5. we activily adding new featues, (released 17 version till date). now generarrly relasing Monthly update. 6. yes for the custom changes you can read our online docs. 7. we dont recommand shared server for our saas script. but for testing its ok. for the production we highly recommand vps or cloud server. 8. without server. not thirdpary cronjob.
we are also provding free installation service (one time) including server setup at not cost for those who purchase extended licences.
Thank you for the feedback. I will definitely take you up on doing the installation. Would you recommend I host via Google Cloud?
yeap, any vps will work.
Hi there, great.. a few more questions
1. I want to be able to set up different levels of subscription.. What elements can I control within subscription levels of the Tennant’s?
2. When creating templates, do we need to create them in FB and in the WhatsApp API app or once a Tennant is connected can they create/amend and delete templates in the WhatsApp API and it communicate that to FB?
Hi there,
Reminder,
Please answer the two questions above. I’ve read your documents, but they’re not clear.
Please explain.
Thank you
1. You can control limits(counts) ie. No of contacts, no of campaigns, no of bots etc….
2.you can create templates in our portal and in meta portal too. Bot can be sync.