281 comments found.
Kindly reset my key, it gives me error that it is registered with another machine which i don’t know. thanks
hi sir you can download last version try again.
did you reset the key?
yes sir
i need to reset my key
ok sir, try again.
Thank you
Thank you
ok
Please can you reset my license. I have uninstalled the previous version and installed the latest version on the same PC, but now it shows the error “already authorised on another machine.” Please assist in helping to resolve my issue as soon as possible. Thank you.
ok sir
i need to reset my key
try again
I have uninstalled the previous version and installed the latest version on the same PC, but now it shows the error “already authorised on another machine.” Please resolve my issue as soon as possible.
try agian.
Still have the same issue.
please download last version.
Thanks, it’s working.
Hi,
I am looking for Social Network Data Bulk Scrape & Extractor reseller plan.
Pls let me cost and share videos as how it works.
Regards Virendra Maurya
yes sir, you can contact us whatsapp
Brazil, 12/12/2015
Hello, I purchased your product a year ago, maybe more. It moved to my old computer but I moved to a new computer and deleted the old one and it still tells me the product works on another computer. What do we do? Here are the steps to take: Gather your license details: Find your original purchase receipt, product key, or license activation code. This will be required for verification by the support team. Contact support: Reach out to the vendor for “Social Network Data Bulk Scrape & Extractor”. The product appears to be associated with a vendor using the contact details: Email: ionicstudio@hotmail.com Telegram Support: @IonicSupport Explain the situation: Inform them that you have moved to a new computer, deleted the old one, and the software license is still tied to the old machine. Request a license reset or deactivation on their end. Install on the new computer: Once support confirms the old license is deactivated, download and install a fresh copy of the software on your new computer using your original installation source or a new download link provided by the vendor. Activate the software: Use your product key to activate the software on your new machine.email: lorenzorovetta2@gmail.com rov2003
Your license has been successfully reset. Please try again on your new computer. If you need any further assistance, just let us know.
Thus this price includes the reseller license and key gen ?
Hi! Thank you for your interest in the Social Network Data Bulk Scrape & Extractor. This price does NOT include the reseller license or the license key generator. If you need , please contact us on WhatsApp and we will provide full details.
Already authorized on another machine The problem appeared after the update. I contacted support 10 times and there has been no response for over 3 months.
We checked our support records and did not receive any contact from you via Codecanyon. However, we’ve now reviewed your case and have already fixed the issue for you. Please try again — everything should work normally now.
If you need further assistance, feel free to reach out anytime through the official Codecanyon support channel.
Thank you.
THANK you ❤️
ok
Hello. This item does not owrk for me. I get an error message saying, “Error, recovery delay:
Possible to refund?
Thanks
hi sir, you can download last version.
Hi, I have a new laptop and my previous laptop is long gone. Is there a way to reset my license so I may use it on my new device. Thanks!
try agian
I am getting an error on another device when trying to enter my code need this to be fixed
Your issue has been resolved. Please try activating the software again. If the message appears again, feel free to contact us anytime.
did that now , there is no import proxy on the software , so i am not able to use this at all , everytime i try regular just get error
Please note that the software does not include any built-in proxy service. To use the tool normally—especially in regions where direct access may fail—you will need to import your own HTTP proxy list.
You can add proxies in the software by loading your own list, and our documentation provides detailed instructions on how to prepare and import them.
Hi, please help me activate this one too. I bought it at the same time as the Email extractor and have been receiving the same “already” used on another machine error.
Hi sir, we’ve already taken care of it for you.
I want this i want lang thai and change logo use reseller How much?
You can contact us directly on WhatsApp for more details about Thai language integration and custom reseller logo service. Our support team will explain the available options and pricing.
Hello, I need help. Due to my antivirus, I had to reinstall and perform a new installation on my PC, but my license is not working. Could you please reset it so I can complete the installation?
We’ve already processed your request. Please try activating the software again — your license has been reset successfully.
Hi,
I contacted your “Telegram support” a week ago to reset my license key so I could use it on a new computer.
After a week and sending my license key as requested, I was informed that the Telegram chat is the wrong department for this and was asked to leave a comment here.
I hope I will receive help here to give the tool another chance… I look forward to a response soon.
We’ve already handled your request.
If you need any technical support or run into an issue, please leave a comment on our CodeCanyon product page, and our team will assist you as soon as possible
Please note that Telegram and WhatsApp are mainly for pre-sales inquiries (such as features, pricing).
Thanks a lot for your kind understanding and support ❤️
We’ve already handled your request.
If you need any technical support or run into an issue, please leave a comment on our CodeCanyon product page, and our team will assist you as soon as possible
Please note that Telegram and WhatsApp are mainly for pre-sales inquiries (such as features, pricing, or licenses).
Thanks a lot for your kind understanding and support ❤️
i need to reset my key
Hello, Your license key has been successfully reset. Please try activating it again on your device.
If you still encounter any issues, kindly share a screenshot or the exact error message so we can assist you promptly. Thank you for your patience and understanding
Hi my brother I paid for this program and really, it doesn’t extract emails as shown in the video, it’s so slow that barely in 20 hours I extracted only 50 emails with the program; so please help me solve this
Hello, thank you for your feedback! If the program runs slowly or fails to extract emails, it’s usually caused by insufficient or unstable proxies, or too few keywords. Please follow these steps to improve performance:
1️⃣ Use stable commercial proxies
Do not use free or public proxies — they are often blocked.
We recommend high-quality HTTP/HTTPS residential or datacenter proxies.
2️⃣ Import at least 300 proxies (without username/password)
The more proxies you use, the faster and more stable the extraction will be.
3️⃣ Add multiple keywords in bulk
Multiple keywords expand your search range and increase results.
4️⃣ Clear history before starting a new task
Prevents old jobs from slowing down or blocking new sessions.
I attempted all lists I could, even purchased proxies from Brazil today and it didn’t work. Tried it with some free lists from various countries and it also didn’t work. Follow the instructional videos, tried with proxies with no password and just IP and ports, tried it with passwords as well. Nothing, it searches and finds nothing.
Using another online software I found results in seconds. This is too much effort in comparison and time is of the essence.
It may be something with my local internet access, I honestly don’t know. I see that it worked from some users, but this is not for me.
Please revoke my license and refund. I appreciate the effort to help.
Hi, thank you for your detailed feedback and for testing multiple proxies.
Our software has been verified to work correctly, and many users are using it successfully after proper proxy setup. In most cases, such issues are caused by proxy authentication, IP whitelist, or regional network restrictions.
Please kindly share:
A short screen recording showing your proxy setup and test result.
The exact proxy format you used (HTTP / SOCKS5, with or without username & password).
Once we review these details, we’ll confirm whether the issue can be fixed. If it truly cannot work in your environment, we’ll consider a refund based on Envato’s policy.
Thank you for your understanding and cooperation.
I spoke about the issue to you since an hour after the purchasing. I followed instructions to attempt usage of the software and you mentioned to try a different route, which I did, in order to get a refund and a cancellation.
I work two jobs, I have no time to waste in videos, nor keep spending on proxies to make it work, nor make videos and such.
I have already found an online tool that works and paid for it.
I appreciate your effort to find a solution, and I am sure it works in other circumstances or countries, but it didn’t for me after spending the weekend and yesterday on it.
Send me a direct email and I’ll provide more information (I won’t be sharing my purchased proxies openly here), but as far as I’m concerned, I’m done with it and I did my part.
Show me a little respect and consideration and revoke the license and refund my purchase as promised on our first interaction. Thank you.
Hi sir. At the very bottom of the product detail page, you will find our email address.
Developer gave technical support and instructions, with very quick responses. This is an honest author, it just didn’t work for me specifically. Thank you for the support.
Signed up for proxy servers, installed a long list of servers with username and passwords (not free), and still nothing. It searches now, but does not seem to work in Brazil, although I attempted various keywords and the +55 before the keywords, it did not find anything.
If not other options to make it work, please refer me to cancel the purchase and refund by revoking the license.
Hi, sorry for the trouble. To ensure Brazil searches work:
Proxy type: Please use no-username/password proxies (IP-whitelisted or token), which are more compatible.
Pool & rotation: Import at least 200 healthy proxies and enable rotation.
Reset task: Before a new search, Stop → Reset/Clear results → Start from Task Manager. If issues persist, share 1 proxy sample (HOST:PORT) and a recent log snippet. If it still doesn’t meet your needs, we can revoke the license and assist with a refund.
