285 comments found.
I had to redo my PC and it says I used my License. Can you reset for me?
try again.
IS THIS YOUR EMAIL ADRESS : ionicstudio@gmail.com
hi sir, can i help you?Our email address is at the very bottom of the product details page.
I HAVE SENT SEVERAL MESSAGE AND YOU ARE NOT RESPONDING
IF YOU CANNOT SOLVE THE PROBLEM CAN YOU REIMURSE OUR FUNDS … IT NOT SERIOUS FROM YOU… I A SENDING MESSAGE AND YOU CANNOT RESPOND… I AM SENDING TO THIS ADRESS ionicstudio@hotmail.com
We have reset your license. Please try again now.
Hello, I purchased “Social Network Data Bulk Scrape & Extractor” on CodeCanyon. I changed my computer and now I get this error: “Already authorized on another machine”. Please can you reset my license so I can activate it on my new PC? Here is my purchase code: 81fb2964-a935-4db6-b307-4ae295075d5b
Thank you.
try again
hello i send you message on telegram for reseting my license but you did not reply me
try again.
hi, i bought this a while ago but i no longer have the computer it was installed on i have a new computer and the install is not working because my purchase code is still on my old computer that does not work. can you please release it so i can put this on my new computer. here is my purchase code: 585e9033-836e-4675-82fb-fa58adff473a email is websitesep@gmail.com thank you, Kelly
yes try again
i need to reset this key 3a58ed12-a511-43da-b2d8-ad932c3a437a
try again
I purchased residential proxies from bright data.. it was give some username and password and url .
But in social scrape.. ther is only option to add up address static.. how to use the proxy .. even proxy generator is not working.. it just duplicates the pasted content simply
Our software supports authenticated proxies (username & password),
The Proxy Generator is only for generating proxies based on your own parameters
You can also import proxy list in bulk from a text file.
the brightdata.com was mentioned in your software documentation only. upon buying it shows only username password . with the version 33.3.3 ther is no option to enter the username and password of residential proxies . we just used brightdata as per ur manual only .. not from outside . so asing how to use the username and password in this software
IP:PORT:USER:PASS
i tried to to this . but it showing fail . i think the proxy area only allows ip address .not any other
Some proxies may require IP whitelisting. Please make sure you are using the latest version.
– 33.3.4(20 Mar 2026) —Update: Improved proxy import feature for easier bulk proxy management —Update: Optimized proxy testing function with better connection detection —Update: Optimized data extraction performance and stability —Update: Minor improvements and internal optimizations
I have a question regarding email extraction capabilities. Can email be extracted from all countries, or is it limited to specific ones? Additionally, is Malaysia included in the list of countries from which emails can be extracted?
Moreover, I would like to understand if it is possible to extract emails from LinkedIn as well.
Yes, you can add any country name to the keyword list to target specific regions. For example, you can include Malaysia in your keywords to extract emails related to that country.
The software is not limited to specific countries; it depends on the keywords and search targets you use.
Additionally, LinkedIn is supported
I want to buy software that changes my logo and name to resell it. How do I purchase a license and what steps do I need to take? Please guide me.
you can contact us whatsapp.
waiting reply reset my key
please send you purchase code.
3f9cfb94-aa52-4bd5-bcb6-227fcaf7ee6d reset this this
try again.
ed166565-bcc0-4b68-9c08-ec043462229b reset this also
ok sir,try again.
aa3bb26e-19c5-4be6-8bc7-777520352a28 i need to reset this key
ok sir try agian
c7031816-11f4-43d9-9a54-3ec3e04722bd I NEED TO RESET MY KEY
ok sir try again.
aa3bb26e-19c5-4be6-8bc7-777520352a28 i need to reset this key
ok sir, try again.
What it’s mean “ social media scrape support extract Business Email”?
support any email domain
I have a loaded keyword list. When I run out of search pages in my browser, how do I move on to the next keyword? I need to close the browser first, and only then will it move on to the next keyword.
The page displays a waiting time, and the page will automatically close after the waiting period has elapsed.
Where is this time? In prorgam only “Random delay before next page” 4 sec after 4 sec again dont closed browser and not going to the next keyword
The page displays real-time log messages.
ok sir we check it
and if i leave PC soft eat all my proxy traffic
If it fails, the software will keep retrying.
it doesn’t save duplicates?
I’ve run out of Google pages. How can I automatically switch to another keyword? Do I have to keep closing the browser?
You can contact us on Telegram, and we will send you the new version.
already sent to tg
ok sir
Hi, I followed all the steps to use proxies, and I purchased residential proxies from Lunaproxy, but the software has some problems. - You should research a solution for this proxy issue. - Google Captcha appears most of the time, and this needs a revision from ur side - Sometimes, Captcha hangs, and the software can’t close the page to start again. The user must close the browser manually, and I used autohotkey script to close it automatically. - Sometimes, the software didn’t close the browser after the last search page. - I think you need to add more flexibility in the search sentence, and give the ability to the user to edit it.
ok sir we check it
I still can’t use the Socialscrap software. I bought more than 2,500 http proxies on proxyscrap, but once the software is launched, it immediately displays a captcha, especially since I launched it on a new device that has no history. I haven’t even been able to extract a single page. Please help me. I’ve been struggling for five months and my subscription is about to expire. I’ve bought more than three pieces of software and it’s the same story every time.
Please make sure that your current public IP address is added to the whitelist in your proxy provider’s dashboard; otherwise, the proxy will not connect properly.
Please use the proxy test function in the software to ensure that the proxies you are using are valid HTTP proxies and that their status shows as “Working”.
If the test fails or a captcha appears immediately after launching, please switch to different proxy nodes or countries in your proxy provider’s control panel and test again.
We recommend using residential proxies
I followed all your instructions, and the proxies displayed “ok” in green as usual in the test. I did this several times, and it has been the same for several months now with different updates. I don’t know what to think anymore, given that I bought more than three different software licenses from you and nothing works, it’s always the same thing. I don’t know what to do anymore. It’s as if I’ve thrown my money out the window.
We recommend using HTTP proxies without username/password authentication.
You can try switching to proxies from different countries in your proxy provider’s dashboard.
The software uses a queue-based task system. If one proxy fails, it will automatically switch to the next available proxy.
That’s what I did, I took one of the HTTP proxies without username/password, on the software, it closes after a few seconds and it’s always the pages with captcha that come back.
Captcha appearing is normal. When the software detects a captcha, it will automatically switch to the next proxy. We recommend that you update and refresh your proxy list.
This is the latest version of the software that I downloaded on a new system. So the problem is not at this level. For the proxies I had just bought them brand new and I generated it newly to use them, and this is the result that I had given you.
I tested it with my own proxies and it worked normally. This indicates that the issue is with your proxies. It is very likely, as I suspected, that the proxies you purchased are shared proxies, which are easily blocked.
Hi, thanks for replying. I need to reset license for this too.
ok sir,try again.
ok, i have a proxy list and i had it running but now it is frozen and cant get past captchas, just keeps resetting the connection to the next proxy and doesn’t get past the captcha screen. What do I do about this?
What you are experiencing is caused by Google’s anti-bot protection. When Google detects automated requests, it will show CAPTCHA and block the IP. If the proxy IPs are already flagged or of low quality, switching to the next proxy will still trigger CAPTCHA, which is why it keeps looping and cannot pass the verification.
To resolve this, please try the following:
Use high-quality residential (datacenter proxies are usually blocked very quickly).
Increase the delay / interval between requests in the software settings to make behavior more human-like.
Make sure your proxy list is large enough (dozens or hundreds, not just a few).
This is not a software malfunction, but a protection mechanism from Google. All scraping tools face the same limitation. With good-quality rotating proxies and proper speed settings, the CAPTCHA issue can be greatly reduced.
It was saying it was refunded but now it is working. not sure what changed. I will let you know if i have any other issues. thanks.
Got it, it must have been a network glitch that caused the confusion!
Glad it’s working properly now—feel free to reach out anytime if you run into other issues later.
