284 comments found.
Hi my brother I paid for this program and really, it doesn’t extract emails as shown in the video, it’s so slow that barely in 20 hours I extracted only 50 emails with the program; so please help me solve this
Hello, thank you for your feedback! If the program runs slowly or fails to extract emails, it’s usually caused by insufficient or unstable proxies, or too few keywords. Please follow these steps to improve performance:
1️⃣ Use stable commercial proxies
Do not use free or public proxies — they are often blocked.
We recommend high-quality HTTP/HTTPS residential or datacenter proxies.
2️⃣ Import at least 300 proxies (without username/password)
The more proxies you use, the faster and more stable the extraction will be.
3️⃣ Add multiple keywords in bulk
Multiple keywords expand your search range and increase results.
4️⃣ Clear history before starting a new task
Prevents old jobs from slowing down or blocking new sessions.
I attempted all lists I could, even purchased proxies from Brazil today and it didn’t work. Tried it with some free lists from various countries and it also didn’t work. Follow the instructional videos, tried with proxies with no password and just IP and ports, tried it with passwords as well. Nothing, it searches and finds nothing.
Using another online software I found results in seconds. This is too much effort in comparison and time is of the essence.
It may be something with my local internet access, I honestly don’t know. I see that it worked from some users, but this is not for me.
Please revoke my license and refund. I appreciate the effort to help.
Hi, thank you for your detailed feedback and for testing multiple proxies.
Our software has been verified to work correctly, and many users are using it successfully after proper proxy setup. In most cases, such issues are caused by proxy authentication, IP whitelist, or regional network restrictions.
Please kindly share:
A short screen recording showing your proxy setup and test result.
The exact proxy format you used (HTTP / SOCKS5, with or without username & password).
Once we review these details, we’ll confirm whether the issue can be fixed. If it truly cannot work in your environment, we’ll consider a refund based on Envato’s policy.
Thank you for your understanding and cooperation.
I spoke about the issue to you since an hour after the purchasing. I followed instructions to attempt usage of the software and you mentioned to try a different route, which I did, in order to get a refund and a cancellation.
I work two jobs, I have no time to waste in videos, nor keep spending on proxies to make it work, nor make videos and such.
I have already found an online tool that works and paid for it.
I appreciate your effort to find a solution, and I am sure it works in other circumstances or countries, but it didn’t for me after spending the weekend and yesterday on it.
Send me a direct email and I’ll provide more information (I won’t be sharing my purchased proxies openly here), but as far as I’m concerned, I’m done with it and I did my part.
Show me a little respect and consideration and revoke the license and refund my purchase as promised on our first interaction. Thank you.
Hi sir. At the very bottom of the product detail page, you will find our email address.
Developer gave technical support and instructions, with very quick responses. This is an honest author, it just didn’t work for me specifically. Thank you for the support.
Signed up for proxy servers, installed a long list of servers with username and passwords (not free), and still nothing. It searches now, but does not seem to work in Brazil, although I attempted various keywords and the +55 before the keywords, it did not find anything.
If not other options to make it work, please refer me to cancel the purchase and refund by revoking the license.
Hi, sorry for the trouble. To ensure Brazil searches work:
Proxy type: Please use no-username/password proxies (IP-whitelisted or token), which are more compatible.
Pool & rotation: Import at least 200 healthy proxies and enable rotation.
Reset task: Before a new search, Stop → Reset/Clear results → Start from Task Manager. If issues persist, share 1 proxy sample (HOST:PORT) and a recent log snippet. If it still doesn’t meet your needs, we can revoke the license and assist with a refund.
Software opens up chrome browser requesting a human/robot verification due to unusual amount of traffic, but keeps looping and refreshing the webpage before the verification can be done. Not even a second after marking the check box, and before being able to select any of the pictures, it refreshes the page.
With that, it is impossible to use the software of find anything.
Any ideas? If not, the software does not work for me.
I would appreciate any help in solving this.
Hi, sorry for the trouble. To ensure Brazil searches work:
Proxy type: Please use no-username/password proxies (IP-whitelisted or token), which are more compatible.
Pool & rotation: Import at least 200 healthy proxies and enable rotation.
Reset task: Before a new search, Stop → Reset/Clear results → Start from Task Manager. If issues persist, share 1 proxy sample (HOST:PORT) and a recent log snippet. If it still doesn’t meet your needs, we can revoke the license and assist with a refund.
Please can you reset my licence.
55409fb8-a4b7-417f-8236-da38421a318e
I need install in other computer, thanks
Thank you for your message. Your license has been successfully reset and is now ready for activation on your new computer.
Please make sure to use the same purchase code during activation to ensure smooth verification. If you encounter any issue during installation or activation, kindly share a screenshot and we’ll assist you immediately.
I bought your scraper in 2023 and never been able to use it. My laptop started to format and from then i started to reinstall it. Now it says Purchased code is used in other device. I bought the extendend one why does it say this?
Your license has already been reset and the issue has been handled. You can now reinstall and activate the software normally.
hello please i need to reset my key
try again
3fc86058-8765-4672-a5d2-c9165881a0b5
Hi, it is very important to me to be able to get the best result from working with your product. I see I’m getting data, but it’s not accurate enough. At the same time, I want phone numbers and I see that most of the results are without a number. how can you help me Thanks in advance 
Thank you for your feedback. To improve the accuracy of the results and increase the chances of retrieving phone numbers, we recommend adding the country code to your keyword search.
For example, instead of searching only for “CEO”, please try “+91 CEO”. This method will help the system capture more complete data, including phone numbers where available.
3fc86058-8765-4672-a5d2-c9165881a0b5
I’d really appreciate your help. I purchased your product almost two years ago. Recently, I switched to a new computer, and when I try to log in, I get a message saying that I’m already logged in on another device.
I deleted the software from my old computer and installed it on the new one, but it still doesn’t let me log in.
I’d be very grateful if you could assist me as soon as possible – I really need to start using the product now, and unfortunately, it’s not working for me.
Thank you in advance!
Hello Thank you for your patience. Your request has already been processed, and your license has been reset. You can now log in on your new computer without any issues. If you encounter any further problems, please feel free to contact us anytime.
i need to reset my license code
try again
i need to reset my key aa3bb26e-19c5-4be6-8bc7-777520352a28
try again
software is not working proxy test pass but when i extract no data coming
if im not get reply i will open a refund case
Regarding the issue you encountered, please try the following steps:
Make sure you are using a proxy without username and password, so that data can be extracted normally.
Please reset the search task in the software and start again, to avoid no data being returned due to caching.
If you still experience problems, don’t worry~ You can also try changing to a new proxy and test again. We are always here to help you, feel free to contact us anytime!
We recommend that you use a stable commercial proxy. Free proxies may sometimes pass the test, but they often fail shortly after, which can cause the software to stop working properly. ✨
Hello, it will scrape e-mails from Facebook pages?
Hi sr.yes
after change my laptop i unable to install it , message on another machine install, how much it cost me for reseller generator , kindly reset it , how to solve porxy problem
Hello,
✅ We have reset your license. Please try activating again on your new laptop.
For the reseller generator cost, kindly check our official page or contact our sales team directly — we’ll provide you with the latest pricing and options.
Regarding the proxy issue, please refer to the user guide/manual, where you’ll find detailed step-by-step instructions on how to configure and use proxy settings.
If you need further assistance, feel free to contact us anytime.
Hello, I bought a new computer because my current one broke down. Can you reset the license?
It has been processed for you, and now you can activate and use it on your new computer ✅Thank you for your patience, and if you have any questions, feel free to contact us anytime~
Hello, when try to install i have this error : already authorized on another machine i’m change my laptop so please reset my key please
try again sir.
Hello Sir I would like request reactive on purchase code: 8aed23eb-742b-434c-9d16-1f8670502218 Social Network Data Bulk Scrape & Extractor due my old computer broken
hi sir, try again
i just updated my social network data bulk scraper and my license is saying that its being used by another system
try again sir.
Can I scrape phone numbers from WhatsApp group?
Hi, is it possible to scrape data and organize it state-wise and city-wise?
Many data do not have city information and cannot be classified
Hello, I changed my computer and I am having a license verification problem.
ok sir we check it
