383 comments found.
We are planning to purchase Infy POS : Manage Your Store inventory Digitally.
We need a small clarification before proceeding. Our server is running on PHP versions 8.1 to 8.3 and MySQL 5.7.23. Is this compatible with your software installation?
Kindly confirm. Once confirmed, we are ready to proceed with the payment.
Yes, your server setup (PHP 8.1–8.3 and MySQL 5.7.23) is fully compatible with Infy POS.
For full system requirements, please check: https://infyom.com/docs/infy-pos/system-requirements.htmlFor the new update, it is not adding stock quantity when you import the products, could it be something i am not doing?
Hello,
We have responded to your ticket. Kindly check it at your convenience and let us know if you need any further assistance.
Thank you.
Hi,
We are currently evaluating InfyPOS for one of our customers and so far we are very impressed. The system covers most of the required features and works very well overall.
Before we make a final decision, we have two important questions.
First, are there any plans to introduce alternative themes such as a dark mode? It would be ideal to have a global dark mode option and, if possible, a separate theme setting for the customer display screen. For example, POS in dark mode and customer display in light mode. We could implement this ourselves if necessary, but we would like to know if this is already planned.
Second, we would like to ask about the stock adjustment workflow. While the feature exists, the current process feels more administrative than operational. For inventory checks, it would be very helpful to have a simple scan-based adjustment mode where scanning a product barcode automatically increases the quantity by one. This allows warehouse staff to count items directly by scanning, without writing things down and later adjusting each product manually.
For our customer, an efficient inventory workflow is very important. Therefore we would appreciate your feedback on whether improvements in this area are planned.
Thank you in advance for your response.
Best regards,
Thank you for your feedback.
At the moment, dark mode / alternative theme support and scan-based stock adjustment functionality are not available in InfyPOS. However, both features have been noted and added to our internal development queue.
Our team is currently reviewing and discussing these enhancements for inclusion in upcoming releases. We will keep you informed once there are any updates regarding their availability.
Please feel free to reach out if you have any additional suggestions or requirements.
Thank you for the quick reply!
Amazing, if you will deliver those features in the future, i think infy is the way to go for my client 
Yes
Last Updated On 31 October 2025 why this ?
Please check new release.
They still haven’t fixed the issue I mentioned regarding the “Add Product Quantity” feature. For example, it forces me to enter a quantity, which shouldn’t be the case because I should be entering zero. Stock should only be added when a purchase is made, not when a product is registered. A product already registered with zero stock should allow me to go to the purchases section to add products and then add stock. I’m not sure if I’m explaining myself clearly. I mentioned this to them over eight months ago, they said they would fix it, and nothing has been done.
Hello, Steps to add a product with 0 quantity:
- Go to the Settings module. - Unselect the option “Add stock while product creation.” - Click the Save button. - Now go to the Product module and add the product with 0 quantity. - After that, you can add quantity using the Purchase module.
If you do not understand properly, please create a ticket. We can explain it better and provide more details. Thanks.
Hello, are you planning on bulk update of payment status eg, changing a whole months sales from unpaid to paid?
Sorry, we are not planning for this.
Hi Team,I have a few questions before placing my final order.Tax System Customisation (Important)I already purchased your POS + SaaS application earlier and I’m fully familiar with the system.I need one key customisation:I want the GST Tax Settings to be available in the Super Admin panel.Super Admin should be able to create, edit and delete GST tax rates and GST tax groups.When a new customer signs up, they should automatically receive these default GST tax and tax-group settings, so they can easily create new products without configuring taxes manually.Android App Version InquiryI am ready to purchase the Full Android App Version + API Module, since I am running the SaaS model.However, I noticed the demo Android app looks like an older (around 5-year-old) UI/UX model.Could you please confirm:Whether the Android app has been updated recently?Any new design, UI/UX, or feature improvements available?Play Store Publishing SupportWill your team assist with:App customization (logo, colors, package name)?Generating signed APK/AAB?Publishing the app on the Google Play Store? Please clarify these points so I can proceed with the purchase. Thank you sarath .
Currently, in POS, we do not have a super admin panel. If you want this feature, then we can provide it as a paid customisation for you. Please email us at labs@infyom.in
Thank you.
i have plan to buy it, i have shoes business my product have , color and size variant , i can add this ?
At the moment, both variant selections are not available.
Thank you.
I found in demo ?
So only in ur demo is available?
At a time you can use either color or size,
We kindly request that you add a wholesale option.
For example, a different price for 3 or more units, something that cannot currently be calculated.
We are not planning for this. If you want this feature, then we can do it as a paid customisation. For that, mail us at labs@infyom.in
Thanks.
i have question after add product with variations can i add both variations color ans size at same time because i try and only one variation can add
Currently, this is not available.
Thanks.
How Can i make arabic RTL as a default ?
We replied to your ticket.
Hi
I need the Infy POS (Laravel + React) system to automatically synchronize the stock between the sales clerks.
Current issue: When one salesperson sells or updates stock, the changes are not automatically reflected on the other salesperson’s POS screen — both have to manually refresh the page.
Goal: Make the POS automatically refresh product data (stock, availability, etc.) every 5 or 10 seconds, without requiring a manual page reload.
We are adding into backlog but not provide any timeline when this enhancement done.
Thanks
can you meantion what you change and fix in new update?
Hi InfyOmLabs,
I’ve noticed an issue in the latest POS version related to ticket printing. In the previous version, everything worked correctly, but in the most recent one, the last part of the ticket — where the total and change appear — prints very faint or almost invisible. I tested by reverting to the previous version, and it prints perfectly, so the issue likely comes from a recent change in the print module or template.
I’d also like to suggest a few improvements that could enhance the system:
1. Ticket Footer Section: It would be great to add an image or QR code at the end of the printed ticket (for example, to invite customers to join a group or download the store app).
2. Product Search:
- When searching for a product, the quantity is displayed, but the price isn’t. It would be very helpful if the price also appeared in the search results.
- Additionally, it would be better if the searched product appeared directly in the selectable product section (below), rather than only in the search bar. Otherwise, the product grid loses its purpose if items can’t be selected from there.
3. Adjustments and Inventory Control:
- When performing an adjustment or adding a product manually, the system should treat it as a purchase and automatically include it in the total purchases.
- It would also be useful if the system displayed the total number of products in the store along with the total inventory value, giving a clearer overview of stock and total product worth.
4. Custom Sale Sound: It would be a nice touch to have an audible sale sound or notification when a sale is completed, similar to other POS systems, to confirm that the transaction was successfully registered.
Thanks for your attention and for the great work you’re doing.
Thank you for your suggestion. We are adding to backlog.
I’ve noticed an issue in the latest POS version related to ticket printing. In the previous version, everything worked correctly, but in the most recent one, the last part of the ticket — where the total and change appear — prints very faint or almost invisible. I tested by reverting to the previous version, and it prints perfectly, so the issue likely comes from a recent change in the print module or template.
Yes, we are working on this
Yes, we are working on this
Before this latest update the printing system was fine, but now the final part of the print is no longer legible and can no longer be seen as if the color had been removed, please fix
will you please raise the exact issue at our support portal pelase.
Hello [, I have a question about our web POS: our cash drawer is connected to the receipt printer via RJ45. Will it open automatically when a cash transaction is completed, or do we need any additional code/configuration in the POS?
No, it will not open automatically sir, you need to do customisations for that.
but most printers has automatically cashdrawer open feauture
sir, we are opening the thermal receipt you need to print out manually, we would like to know more about the feature you are talking about, better to have some references or videos,
The first one is the non-SaaS version, which means it’s for your personal use only. The second one is the SaaS version, which allows you to offer subscription-based access to other users.
Thank you
Are both the same product?
I want to use it for a clothing store — which one is better?
Does it also support a barcode scanner?
Both are same, if you want to charge from another person by providing this software as service then purchase SaaS version otherwise single can fine. Yes, we support barcode scanner,
Does this support offline mode and sync when the internet is back? If not, are there any plans to implement this in the future?
No, this is not supported offline, And we are not planning for it.
or check spam email
Hello,
I haven’t received your email yet. Could you please share your email address?
Okay, Got it.
can you connect this with website so orders can be created from website and POS
This is considered paid customisation. If you want this enhancements, please send your requirements us at labs@infyom.in
ok im sending now
Also What is the different between store and warehouse in your system
In our POS system, a warehouse is where stock is stored, and a store is where products are sold to customers. Stock moves from the warehouse to the store for sales.
Thanks
ok i asked regarding to convert this to postgreSQL also if i need website to be connect. additional when i purchase system i will be able to create multi store with multi warehouses ?
Currently, we use MySQL, but if you want to convert to PostgreSQL, then it is considered paid customisation. Yes, you can create multiple store and warehouses too. For more clarity please visit our demo. https://infypos.infyom.com
Thanks.
Yes i need it with PostgreSQL how much it will cost and how many working days it need ? also when i tried to create many store and warehouse it is did not allow me it is saying , this action is not allowed for demo
Yes, in the demo, you are not able to create anything. But in actuality, you have the option to create multiple stores and warehouses. For migration in PostgreSQL, mail us at labs@infyom.in
I already mail you and reminding you
Hello,
I haven’t received your email yet. Could you please resend it?
Thank you.
Hello. Where can I create a sell unit?
You need to create unit and then Select product unit and product creation time so Sale unit and Product Unit will be auto fetched base on selected unit.
Thanks