384 comments found.
Hello. Where can I create a sell unit?
You need to create unit and then Select product unit and product creation time so Sale unit and Product Unit will be auto fetched base on selected unit.
Thanks
This is a pre-buy question. I am planning to use it for an agrovet. We give farmers animal feeds and supplements on credit, amounts to 1,000 different sales, then the dairy company pays us via cheque after end month. So in essence the payment mode when making a sale is Invoice (to be paid later) and we mark it as unpaid. Is there a way to group all those unpaid and mark them as paid as one group with the reference being the cheque number? please answer soonest
As of now this is not available, but if you want this feature then we can do paid customization for you. For more details mail us on labs@infyom.in
Thanks.
I have emailed you. Waiting for your reply. Thanks
Also can you install this on a subdomain?
Yes, in an extended licence, we provide installation support on Share Hosting, whether Primary Domain or Subdomain.
Thanks
Check email
Sure.
IT WOULD BE GREAT IF YOU COULD ELIMINATE THE BRAND OPTIONS, SYMBOLS OF BARCODE, DEPOT, SUPPLIER AND SO MANY THINGS THAT HAVE TO BE FILLED OUT TO ADD A PRODUCT OR AT LEAST CHOOSE WHETHER TO ACTIVATE OR NOT. IT IS VERY TEDIOUS TO UPLOAD A SINGLE PRODUCT.
Thanks for suggestion. We are adding to our backlog.
Hello,
I want to redesign and delete unnecessary elements. Can you send me the unbuild React code for changing?
Please download from CodeCanyon. Inside resources/pos is React Code. You can do any customisation there.
Thanks
Bug alert: In Purchase section ( not able to search supplier names by entering into search button) 1) here u can demo version purchase section : https://snipboard.io/2k8XKP.jpg suppose im seraching for ” Riya sharma ” many purchases from her . 2)not spelling is crt as per mentioned : https://snipboard.io/BLRWnj.jpg u can see no searches ., if we choose dates then also no record comes
2nd bug ) https://snipboard.io/3LFNJT.jpg dashboard showing different values than actual … look for sales total 7 -8 sales today total around 2002$ but showing around 825$ and also money received 368$ https://snipboard.io/aHStYM.jpg . this is data froom your demo website. https://infypos.infyom.com/#/app/dashboard
Thanks for reporting this. We are testing this.
Please create ticket our support team will be fix issue.
no option for changing product price bcz prices changes i have to chnage prices through database why there is no option ?????
Please go to product details page >> scroll down you can see edit icon. Click on it modal will be prompted and you can edit price there.
. Earlier there was option currently not in new version https://snipboard.io/sceTXl.jpg
Thanks problem solved
Hi Sir,
We’re eager to hear about your experience. If you’re pleased with our service, kindly consider sharing your positive feedback through a rating. Your satisfaction is our motivation!
As agents, we are relying on your valuable rating to improve our performance, will you please rate us here:
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Would it be possible to set up a hybrid installation of your software, both on a local server and online?
You can setup it locally or on server.
Thanks/
so i want to request to add some features as following
1) in sales when we try to add something if it out of stock i can see means product dont come on search it only comes in pos i dont use generally pos i add through pos
2) we should see original price of product also while making sale in pos or in add sale . like other softwere has prices for retailers , wholesalers like that add this this is very imp as wee need to manually check it and all added sales go earesed after closing window very frustating .
3) add reports like gst which required for businesses generally that should be exported in one click.
4)also in older version automatically stock goes down and all things that should be not done
5) when i purchase something with suppose 230 rs but earlier it was 225rs i cant change selling price in purchase section i need to go i think product then change then how profit will be counted u should give option so we can change prices here also otherwise default selling price . this are some additional request for upgraded hope u will add this in some days . ill wait .
also add additional receipt template as it looks too old give options to user to select which template will be visible after downloading pdf of paymenet , sale anything . need improvement
Thanks for your suggestions. We are adding to our backlog. But not provide any timeline when this enhancement will be done.
Thanks.
IS THERE AN OPTION TO IMPORT ALL MY WOOCOMERSE PRODUCTS INTO WORPRESTE FOR THE POS SYSTEM BECAUSE I HAVE MORE THAN 500 PRODUCTS? I HAVE ALREADY UPDATED IT TO THE LATEST VERSION BUT WHEN I WANT TO IMPORT THE WOOCOMERSE PRODUCT FILE IT DOESN’T LET ME?
You need to reformat woocommerce file with our import file structure and create product category, unit, brand before the import.
Thanks
The ‘Amount’ field that appears after clicking ‘Pay’ in the POS is not user-friendly. In real-world retail environments—especially when using touch screens—cashiers need to process sales quickly by tapping buttons, not by editing input fields. This extra step slows down the workflow and increases the chance of errors.
Also, I strongly recommend replacing dropdown menus with toggle buttons wherever possible. Toggle buttons are much more practical for touch screen use and help speed up the overall sales process.
Thanks for your suggestion. We are adding to the backlog. But not provide any timeline for when this will be done.
but you should remove the menu option or give it a default value so i don’t have to edit it every time, that’s really annoying. a line of client are waiting, there is no time to edit some input over and over again for nothing.
In POS, we have all the inputs already pre-selected. Like a customer, Warehouse.
And at the make payment modal—There is only one dropdown with payment type. and we will enhance this too, Thanks.
Hello,
please can you add HR for this script?
thanks
Please describe more about HR.
Thanks.
Like other system pos has HRM
Currently we are not planning to add like this module.
Subject: URGENT: Tax Amount Showing as Zero on Receipt — Still Unresolved
Hi Team,
I am reporting a critical bug that still remains unresolved, despite having raised it multiple times:
The receipt printout always shows the total tax amount as 0, even though tax (inclusive or exclusive) is correctly applied to products in the backend.
This issue persists in the latest version of the system.
This leads to inaccurate receipts, which can create compliance issues for accounting and taxation.
Expected: The total tax amount (whether inclusive or exclusive) must be clearly shown on the receipt.
Actual: Tax is applied correctly to each product, but the final receipt always displays Tax: 0.00, which is misleading.
This is a serious bug and needs immediate attention. Please prioritize this fix and confirm when it will be resolved.
Thanks,
Will you please raise a ticket here: https://infyomlabs.authordesk.app/. Our support agents will help you there.
Ticket #10726 Hi Team,
This is a critical escalation regarding the ticket I have already raised about the Tax Amount showing as 0.00 on receipts.
This issue is still not resolved, and customers are now noticing that no tax is printed, despite taxes being correctly configured.
The system is applying tax (inclusive or exclusive), but the final receipt misrepresents it, which leads to:
Loss of customer trust
Tax compliance risks
Possible legal complications
We replied to your ticket.
Thanks
Thank you
Welcome.
Hi,
I have purchased the item and its really amazing, However, I am unable to edit or add the due amount while creating a sale. Please tell if there is an option to do so e.g a customer have paid half the amount and the half amount is remaining, How do I add add or edit the due amount in the Sale or any other settings in the software.
Thanks.
We are currently working on this and most probably in next release this feature will be available.
Hello to the entire team,
First of all, congratulations on the outstanding work you’re doing. I truly appreciate your software — so much so that I purchased both the SAAS and non-SAAS versions. It’s a solid and promising solution. However, I would like to share some important areas for improvement that I’ve noticed during my use:
1. Login issues: The authentication system has frequent bugs, which disrupts the user experience.
2. Overcomplicated product entry: Registering a product requires too many fields and becomes tiring, especially when inputting a large number of products.
3. No option to add services: The system currently doesn’t support the entry of services, which is essential for certain types of businesses.
4. Profit section too hidden: The profit analysis section is difficult to access — and not even available on mobile — even though it should be clearly visible on the dashboard.
5. Overall complexity: The software feels too demanding in several areas, which makes it harder to use. Some of my clients have even started to give up on it.
6. Update process too technical: Updating the system is overly complex and risky compared to other scripts on the market. This discourages users from updating, for fear of losing everything.
That being said, I believe your software has great potential. I’m sharing this feedback constructively, in the hope that these improvements will be considered to further enhance the product.
Thank you for your attention and continued dedication.
Thanks for your suggestion. We truly appreciate your suggestion, and in the future we will, we will optimise our product so users can run it.
And let us know which login issues you are facing? Also, what is the use of this services section?
Subject: Bug: Tax Amount Showing as Zero on Receipt
Hi Team,
I believe there’s a bug in the receipt printout. I need to show the total tax amount of the products on the receipt (whether it’s inclusive or exclusive tax).
Currently, the receipt is showing tax as 0, even though tax is correctly applied to the products.
Please check and fix this issue.
Thanks,
Let us adding this into our backlog but not providing any timeline when this done.
Thanks.
pls fix above added issue
We have already fixed this bug. Which version are you using?
Thanks
Latest Version its not coming
Can you create a ticket here: https://infyomlabs.authordesk.app/? We will help you there.
fixed
Hi Sir,
We’re eager to hear about your experience. If you’re pleased with our service, kindly consider sharing your positive feedback through a rating. Your satisfaction is our motivation!
As agents, we are relying on your valuable rating to improve our performance, will you please rate us here:
https://codecanyon.net/downloadsThanks.
Subject: Receipt Format Update – Tax Breakdown
Hi Team,
Please update the receipt format to show clear tax breakdown for customer understanding:
Total Amount Incl.: AED 57.00 Total Amount: AED 65.14 Tax (5%): AED -8.14 Discount: AED 0.00 Grand Total: AED 57.00 Ensure this reflects accurately in printed receipts. Backend values remain unchanged.
Thanks,
Hello Sir,
Please mail us at labs@infyom.in with your requirements. Will be sent an estimate there,
Thank you.
Subject: Bug: Tax Amount Showing as Zero on Receipt
Hi Team,
I believe there’s a bug in the receipt printout. I need to show the total tax amount of the products on the receipt (whether it’s inclusive or exclusive tax).
Currently, the receipt is showing tax as 0, even though tax is correctly applied to the products.
Please check and fix this issue.
Thanks,
Let us adding this into our backlog but not providing any timeline when this done.
Thanks.
Thank you for adding it to the backlog.
However, I believe this is a small issue and should not take much time to fix. I would really appreciate it if you could prioritize and resolve it as soon as possible
Ok, we will do this on priority.
Thank you
Welcome.
pls update
Could you please clarify what needs to be updated?
Subject: Bug: Tax Amount Showing as Zero on Receipt
Hi Team,
I believe there’s a bug in the receipt printout. I need to show the total tax amount of the products on the receipt (whether it’s inclusive or exclusive tax).
Currently, the receipt is showing tax as 0, even though tax is correctly applied to the products.
Please check and fix this issue.
Thanks,
We have already fixed this bug. Which version are you using?
Thanks
fixed
Hi Sir,
We’re eager to hear about your experience. If you’re pleased with our service, kindly consider sharing your positive feedback through a rating. Your satisfaction is our motivation!
As agents, we are relying on your valuable rating to improve our performance, will you please rate us here:
https://codecanyon.net/downloadsThanks.
I purchased your script from Envato and I’m in the process of setting it up in my development environment. To ensure everything works smoothly, could you please let me know which Node.js version is officially supported or recommended for this script?
This would help avoid any compatibility issues during installation and builds.
Looking forward to your response. Thanks in advance!
Best regards, Muaz
Thank you for purchasing. Our app support NodeJs version 16+. We prefer to use 20.0
Thanks
We’re interested in this POS. We just have a few questions that aren’t answered on this help page.
Please let me know if your POS meets these requirements by default, so there’s no need to invest in customization. Sorry for the number of questions. We just want to make sure we’re buying the product our business needs.
We’ve discovered that the DEMO doesn’t allow us to complete payment for a purchase… Could you explain why it’s not working?
We’re probably doing something wrong.
1. I need to know if I can add multiple payment methods.
- Payment with BIZUM
- Payment by card
- Payment by cash.
Would it be possible to add these payment methods?
Could you help me and tell me which files I need to modify?
2. Can I use it offline?
3. I need to print: service name, date, operator, price, etc. Is it possible to customize the content of the printed receipt?
4. Can we add VAT to the printed receipt? I don’t see a way to do this in the DEMO; TAXES cannot be configured.
5. I must keep all sales in the system for at least two years. Can I do this?
6. Can I manage my business accounting to export sales and expenses from my stores? That is, I need to keep records and accounts of all transactions made at each branch.
Can I export expense and sales reports for a specific period? (for example: every 3 months, every 6 months, 1 year).
7. Can I export all sales, expenses, etc., for a specific period?
8. Can I select the calendar period to export the reports to?
9. Can I export all reports in CVS for a specific date (for example: 05/01/2023 to 08/04/2024)?
9. Can I save receipts and all issued transactions and download them when I need to present them to the authorities in my country? I need to export transactions from each location individually and periodically to send them to our government.
10 – Will I receive instructions on how to install and configure the program?
15 – I don’t see a way to configure different branches. Our business has several branches, and each one must have its own configuration. Can we do this with your POS system?
Thank you for your time and sorry for the many questions.
1. You can add it but it too much lengthy process. We suggest only do this not help in fix any errors regarding this.
2. No, you must need internet connection.
3, Yes, you can add it
4. We are working on taxes module. That allows you to add Taxes number and shown this on Print Receipt.
5. Yes, all sales are available from the beginning.
6. Yes, you can export report for specific period.
7. Yes
8. Yes
9. You can export report in excel file not CSV.
10. Receipt is print only once time, after you can download PDF for that transaction. You can download PDF anytime.
11. Yes, we help you to install the system
12. The multiple store feature is under development.
Thanks
Thank you for your response. I have some questions. Maybe the translator isn’t showing me what you’re trying to tell me.
We like the Ultimate POS system, but we need to be clear about things; we don’t want to waste your time…
1 – I don’t understand your response. Can you explain what you mean? I only want to have the following payment methods:
BIZUM, credit card payments, and cash payments.
Cash payments are already available. I don’t mean we need to make payments with all methods at the same time. Payments will be individual.
2 – Can I install the SYSTEM LOCALLY?
4 – Could you clarify when the tax module will be ready?
6 – We’ve reviewed the demo over and over again and can’t find a way to export the full sales and gas reports. Can you explain how to do this? There is only the option to DOWNLOAD each SALE and PURCHASE individually. We need to export expense and sales reports for a specific period (for example: every 3 months, every 6 months, 1 year). However, it must be the entire sales or purchases for the selected time period. Do you understand what we need?
9 – We don’t see a way to do this in the demo. Can you clarify how to do it?
12 – Can you tell me when this multi-store functionality will be ready?
If it doesn’t take too long, we could purchase the SYSTEM and wait until it’s ready for all our stores.
Again, please excuse me for asking so many questions. Thank you, best regards.
1. Yes you can add option like BIZUM. 2. Yes you can install locally 4. Sorry, but We are not provide any timeline for it. 6. Go to reports section >> you will see options for exports. 9. Go to sales click on three dots download pdf for it. 12. For this also not provide any specific timeline.
Thanks
There are several important points to correct.
1. When the POS runs out of stock, the product automatically disappears. You should refresh the POS to see that there is no stock, as this can confuse customers who have reserved their inventory. It’s very important to see the stock even if it’s zero.
2. When searching for a product, the stock appears, but not the price or the photo. I’ve already been confused by products that are almost similar, so it would be good to display the photo for a reason. Otherwise, there would be no point in adding the photo if it isn’t displayed.
3. The problem is the sound the POS makes. It’s an ugly and unpleasant sound, unlike traditional stores. You should change it or cancel it.
3. If you stop using the POS for a while, it logs you out and you have to log back in. This affects you if you don’t have a saved account.
4. The problem is that you must add or remove stock, or edit the photo and price, from the same page.
5. The point is that there should also be an option to buy in bulk at a reduced price. It’s not really necessary, but it would be nice.
6. The other point is the language. When switching to another language, such as Spanish, it should be available to everyone, including a user. The user remains in the default language, English.
You can’t add the default language, for example, Spanish.
There are very important issues to address, which have been addressed in other posts.
Thanks for the suggestion. We’ll make improvements to our POS as soon as possible.