1303 comments found.
While seding the PDFs in this file the Caption is not taken with PDF Docs. xsender-whatsapp-service/src/services/MessageService.js due to which the Captions are not going with PDFs. Also the Message Delievery was on Real Time. As of now using VPS & Database as Sender & added Supervisor Mode in whm. Now Which Queue Setting we can use which can Send Message instantly like the Sync Mode works to Send Message instantly. Because in all others, messages are taking time for the next cron.
Please create a support ticket so our technical team can assist you further with the PDF caption issue and the queue configuration for instant message delivery.
Dear master i purchased the code 2years ago. but today after purchasing a vps i installed ur latest version 1) but Node Service Status: Offline Error cURL error 7: Failed to connect to 127.0.0.1 port 3001 after 0 ms: Couldn’t connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://127.0.0.1:3001/health pm status shows online
2 ) what to do and no cron job code found .. how to add cron jobs .. kindly guide
Dear
Our latest release includes several important updates. After installation, please ensure the following steps are completed:
1. Node.js Setup
Make sure your server is running Node.js version 20 or higher. Once updated, start the Node application using PM2. You can follow our detailed setup guide here:
https://support.igensolutionsltd.com/hc/articles/55/56/89/installation#node-setup2. Cron / Automation Setup
Log in to the Admin Panel
Go to Settings → System Settings
Select the Automation submenu
You will find three types of server-based automation methods. Please follow the instructions displayed there to complete the setup.
If you need any further assistance, feel free to contact our support team. We are always here to help.
ok sir..now node status online.. also cron setup in /admin/system/setting/automation whatsapp scan successful but unable to sent message its status till now showing schedule..
2) kindly issue a new complete video on vps installation..thx
Okay dear, noted and forwarded this message to our concern team
in crontab -e i added below lines
- * * * * cd /home/auser1/web/wax.seeodisha.in/public_html/src && php artisan schedule:run >> /dev/null 2>&1
- * * * * cd /home/auser1/web/wax.seeodisha.in/public_html/src && php artisan queue:work—stop-when-empty >> /dev/null 2>&1
but stil my messages showing schedule and not sent..kindly guide
Please reply n solve to ticket #644
Team already replied
Please reply to ticket #631
Our team will reply soon
Still, there is a problem in XSender 4.0, which does NOT send image, PDF, Audio, Video, and Document messages through the API. Only the text message is working. Please provide any solutions. Are the text and media message API endpoints the same? /api/whatsapp/send
We understand the issue you’re facing. Kindly create a support ticket, our team will assist you further.
In our demo and also our team check locally attatch file working fine, can you create support ticket and share your access for checking the issue
XSender 3.39 does NOT send image, PDF, Audio, Video, and Document messages through the API. Only the text message is working. Please provide any solutions.
Please update version 4.00 I hope problem will fixed
When we purchased this product, we were informed that the current version would be retained. You say you updated to version 3.39. Version 3.3 no longer works. We paid you to run the code and script in the current version. We want it to run according to the procedures for the old version, 3.3. You’ll tell me to download the new version. I downloaded it and tried the installation three times. When xsender-whatsapp-service node.js is installed in CPanel, it conflicts with port 2083. If we ask if you have any information about this, you’ll ask. Pay attention to these details in your documentation.
returncode: 1 stdout: > xsender-whatsapp-service@2.0.0 start > node src/app.js {level received. Starting graceful shutdown…”} {level Exception:”} stderr: Error: listen EADDRINUSE: address already in use 0.0.0.0:2083 at Server.setupListenHandle [as _listen2] (node:net:1463:16) at listenInCluster (node:net:1511:12) at doListen (node:net:1660:7) at processTicksAndRejections (node:internal/process/task_queues:84:21)
An error occured during installation of modules. The operation was performed, but check availability of application has failed. Web application responds, but its return code “500 Internal Server Error” or content type before operation “text/html; charset=UTF-8” doesn’t equal to contet type after operation “text/html; charset=UTF-8”.
Thank you for your detailed feedback. To assist you properly and review your installation logs in depth, please create a support ticket on our help desk.
The support service has expired. Therefore, I can’t open a support request. However, the version I purchased doesn’t work. I’m also experiencing problems installing the new version. Isn’t it your responsibility to ensure that previous versions also work?
So, were you trying to update from a very old version to the latest one, or were you trying to install it as a fresh new installation? and for node js issue I think it conlict with your server port I would request to you contact your server provider how can run node js application in your control panel
the Invalid License Problem is so Repeatative, i Have Deadly Followed all the steps, The QR is Even working fine, but after 1-2 hrs the same again Repeats & we need to restart the Node & Clear Cache… But how this will work… its a Very irritating issue in this Update. We can’t do this Step on Each Hour Basis, please look in the Update.
Support ticket already opened : ticket #518
Our support team will respond to your ticket shortly. The issue has been acknowledged, our development team is currently working on a fix, and a new update will be released soon
the Invalid License Problem is so Repeatative, i Have Deadly Followed all the steps, The QR is Even working fine, but after 1-2 hrs the same again Repeats & we need to restart the Node & Clear Cache… But how this will work… its a Very irritating issue in this Update. We can’t do this Step on Each Hour Basis, please look in the Update.
Some purchase keys are showing this issue. Please create a support ticket so our team can investigate why certain licenses are not working. When creating the ticket, kindly mention the problem clearly, and it would be very helpful if you could also share your server access.
Thank you.
I tried the demo at https://xsender.igensolutionsltd.com and encountered the same issue. Are you aware of this issue? Did it work?
Dear, We did not restrict anything in demo mode for user testing. It seems someone may have changed the server settings from the admin panel. Please note that whenever any Node service configuration is changed, the Node process must be restarted.
Please try the following on your server:
If you are using PM2, run: pm2 restart all
Then clear the cache from the admin panel (top header, next to the globe icon)
After doing this, your system should work. You can also check our demo admin — it is working properly now.
It’s not about the demo. But I can’t install the latest version v3.39 as I said before on ticket #615
You said restart node service, but I don’t have nodejs installed. This is a fresh install, not an update.
Why didn’t you respond to the License Verification failed issue during a new installation? This is a new installation, not an update! Node.js and PM2 are not installed yet. You only responded by restarting the node service. Don’t you understand?
Ahh, sorry for the misunderstanding. Can you please try again now? If the issue still persists, it would be best to inform our support team. Some purchase keys are facing this issue, and our team is already working on a permanent fix.
I recently purchased XSender two days ago. I’m now trying to install it, but when I enter the purchase code, I get an “Invalid verification code” message. I contacted your support but there is no response
New version has been release please re-download and again try to install, if still same issue please create support ticket, our team will assist you
I downloaded the latest update but I’m still having the same problem entering the purchase code and username.
Please restart node service and if you using in vps restart pm2 and cache clear, problem will resolve
Is black Friday offer is end.? I just saw that it’s showing normal price
Yes sir, almost
Ok, Than will buy when get again offer, but on evento banner is showing still available not your but available for others code
For some reason my website crashed, for which I wanted to transfer my website to another place, but then there was a problem, for which I want to install it again, so during the installation, where I have to put the username and purchase code, I put everything correctly, but (Invalid verification code) is displayed. Absolutely fresh script
Thank you for reaching out. Since you’re receiving an “Invalid verification code” during installation even with a fresh script, please open a support ticket so our team can check your license and activation details.
When submitting your ticket, please include : Your purchase code ,Username ,Screenshot of the error ,Hosting/server details (if possible) . Our team will assist you shortly.
support ticket: https://support.igensolutionsltd.com/ You can also contact us by email: igenteams@gmail.comsupport ticket: #622
New version has been release please re-download and again try to install, if still same issue please create support ticket, our team will assist you
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Please after update re-setup node application followed by docs and please clear cache
I hope problem will resolved
I would like to share with you that I have a separate hosting and it is basically brand new. These shouldn’t be a problem there, I haven’t even installed it yet.
Please inform to our support team
I want to purchase it before Sunday but need to clear following questions?
- Can I use whatsapp without official API, means login via QR code and do CRM?
- Can I send schedule messages or notification in whatsApp if I login via QR Code?
- How many WhatsApp account I can use with your script?
1. Yes, and for crm you can use api by following xsender api docs 2. yes 3. unlimited
Good day, please confirm: if I am using the SMS API, will I still need the Android device and SIM card? If so, could you kindly explain why?
no if you have sms api then android device with sim card is optional
I have tried with the fresh Installation as well. The fresh install is also showing same error of License. Can you please look in your systems.
Yes, we are fixed this issue you can try again
The new update version has been released. Please read the README.md file carefully — it contains clear instructions for updating. If you still face any issues, kindly inform our support team through a support ticket.
I am extremely unhappy with support. The lazy support guyz don’t ready the ticket carefully, just do a rubbish reply & take full day to reply next day and then come up with another non-sense answer. Paid $100 for installation & to get this running; have taken 4 days but still not resolved and coming up with lame excuses which shows non-seriousness and technical inability. And on top of this, renewed the subscription this month by considering to get the QR Code issue resolved but still it is not working after payment $150+ altogether. ticket#584
Our team has already provided assistance and description. I hope the ticket explains the reason for the delay, and I have discussed with our team and told them about your RDP system… so you should cooperate with this.
Hello … The files at the download area does not include a fresh installation version. It covers only the update processes.
Kindly; include the installation files for fresh installation
Thank you
Yes installation and update both file availble
Why does this issue keep happening? I’ve successfully activated WhatsApp node, and one of the devices is already active. However, when I add another device, I get a “License invalid” message. Please verify your purchase key. Why is your system like this? This is very frustrating.
Pleae try now I hope now not seeing this type of issue if still you face this issue create support ticket please and today hope so new release will be publish
The WhatsApp Node service is online, but when I scan the QR code, the license displayed is invalid. Please verify your purchase key. Why is this happening? I have an active license. This is very annoying.
You need to read carefully update. Version-3.38 .md files where we mentions if show invalid licese then how to fix,
Still any dificulty just create ticekt our team will help
i have read version-3.3.8.md file for New installations (v3.38+) automatically store this data during installation but I encountered this problem there. I’ve tried all the commands you described in the md file, but nothing changed. There’s always a problem with the WhatsApp node.
The new update version has been released. Please read the README.md file carefully — it contains clear instructions for updating. If you still face any issues, kindly inform our support team through a support ticket.
Are you mental? You need to go to hospital for mental health checkup nothing is working are you sleeping? stupid guy
Sir, be aware of your language and be professional, you have not configured and updated properly, please follow the Version3,38.md files where it is clearly mentioned and this application is not like other common cms type applications that you know better here lot’s of think not possible to run shared server or normal webhosting and we clearly mention in our item descriptions….
If you further this unprofessioanl lang use I will complain to envato and block from us
Thanks
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