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Discussion on Popup Plugin for WordPress & Popup Editor - Master Popups for Email Subscription

Discussion on Popup Plugin for WordPress & Popup Editor - Master Popups for Email Subscription

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1195 comments found.

deactivate: xpressif.me,graphitika.me localhost,sdf3

Hi.I have already deactivated the requested domains.

You can deactivate it from the plugin’s general settings.

https://prnt.sc/WqvTXXi_vNIc

Docs: https://masterpopups.com/docs/how-to-deactivate-your-license/

Website crashed after installing this plugin. Need support.

Hi.

Please provide your credentials to review the issue.

support@codexhelp.com

Ace47 Purchased

Did you update the changes for this to be a 6.9 WordPress version

Yes, it’s compatible with WordPress 6.9

Hi, the signup form at the bottome of HVLP.com, in the footer has stopped working. I have downloaded and installed the latest Version 3.9.4 and that did not fix it.

What strange is that I have and older version on two other websites an they both work.

Hello can someone help with my problem?

Hi.

I’ve looked into the problem and it seems there’s a conflict with “CleanTalk”. Internally, I’m getting this error:

“Forbidden. Anti-Spam by CleanTalk.”

If you have any plugins activated that are related to the error, try deactivating them. If that solves the problem, then go to the settings of that plugin and check if you can add the form to the exclusions.

Hi there. I’m having an issue with the MailChimp connection. Sometimes it says “invalid email address” when the email address is correct and other times it gets stuck loading the confirmation message. I have switched between “Email Validation: MX record on/off” and neither seem to solve the problem.

I have it all connected correctly and once it gave me a proper confirmation “already subscribed”. I have tried many times and it’s just not working.

Still waiting for a response.

And sometimes it appears and other times it doesn’t. Please help ASAP!

Hi.

I’ve reviewed your form, and there’s a problem with the field types and names. That is, the “Mobile Phone” field is of type email, which it shouldn’t be. And you’re using the “Field Name” field as email.

This represents what is currently on your form. https://prnt.sc/gTJunlMKqLMq

And the correct way should be: https://prnt.sc/OnFGa1OFEPPp



So you need to edit the popup and use the fields appropriately (for Phone, you can use the “Text” field if you want). I hope that fixes the issues, otherwise, I’ll revisit this further.

hello, Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the [plugin-domain] domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.)

Hi. This has been fixed in version 3.9.4. Please download the latest version.

https://codecanyon.net/downloads

Hi there, Is there a place I can log in to manage the active licenses on this plugin? It appears that my license code is activated on two defunct sites.

I’m happy to renew support if necessary to do this.

Many thanks!

Hi. You can deactivate your license from the general settings.

Doc: https://masterpopups.com/docs/how-to-deactivate-your-license/

Greetings. I have two questions, one of which I sent via your website because I didn’t know I should do that here.

1. I’ve established a connection with Salesforce and created a list, but I don’t understand how contact information actually gets into Salesforce. What am I missing?

2. I want people to indicate their interests via checkboxes, but the list doesn’t contain information about which box people checked. How do I ensure that I capture people’s interests along with their name and email address?

Many thanks,

Healing Circles Global

https://healingcirclesglobal.org

1ab4d95a-ef3a-4b24-8358-d083b59c4c1d

Hi.

Just enter the fields in your popup: https://prnt.sc/2Im3rVNWz2Kr

For interests, you can use the “Checkbox” field:
https://prnt.sc/slHqcaPB3-yK
https://prnt.sc/f5PMjeijYCiX
Make sure the field name for interests is the same in all checkboxes.

Also keep in mind that in Salesforce you must create a field for interests as well and the name must be the same as the one you are entering in MasterPopups (or maybe Salesforce will provide you with a field name when you create it)



If you can’t get it working, please give me access to your website admin and your Salesforce details so I can do all the setup myself. (Send that information to my private email because this comment section is public.)

support@codexhelp.com

I bought the plugin. I installed it, and when activating the plugin, it asked for purchase code.

Error I am getting is parserror Can you please help?

Hello. I sent you a message to your email.

I bought your plugin. I installed it. And it asked for activating the license: I am getting error: parsererror

Please assist

Hello. I sent you a message to your email.

uniqfox

uniqfox Purchased

question: once user enters email and it gets added to ‘the list’, how can that user receive updates that my blog is updated? or what not where its automated.

and: localhost,sdf3

deactivate: xpressif.me,graphitika.me localhost,sdf3

Hi.I have already deactivated the requested domains.

You can deactivate it from the plugin’s general settings.

https://prnt.sc/WqvTXXi_vNIc

Docs: https://masterpopups.com/docs/how-to-deactivate-your-license/

Hello… I have this fatal error on my website: [11-Jun-2025 17:48:56 UTC] PHP Fatal error: Cannot redeclare Clue\StreamFilter\append() (previously declared in /home/u555428339/domains/ceicarman.com/public_html/wp-content/plugins/armembermailerlite/lib/vendor/clue/stream-filter/src/functions.php:17) in /home/u555428339/domains/ceicarman.com/public_html/wp-content/plugins/master-popups/libs/integrations/MailerLiteAPI2/vendor/clue/stream-filter/src/functions.php on line 17

Please, can you help me fix this?

Hi.

Version 3.9.3 fixes that issue. Please update.

The update has already been sent, you can download it from here: https://codecanyon.net/downloads

If you wish, you can write to my email to send a download link.

support@codexhelp.com

Thank you. The update has resolved the issue.

Good morning! I have set up the popup to appear only on the homepage and the store, just once. However, each time a user visits these pages, the popup reappears, which has become quite annoying. I have already configured cookies to last for 7 days, but it is not working as expected. Could you please guide me on how to fix this issue? I would really appreciate your help!

Hi.

Provide your website url to review the popup.

¡Hola!, estoy configurando el formulario de suscripción con tu plugin y estoy viendo que en ocasiones, cuando la suscripción no se finaliza correctamente, el e-mail en cuestión queda como “guardado” y si intento registrarlo de nuevo, no me deja incluirlo, pero la suscripción nunca se hizo efectiva (Tengo integrado Mailchimp, aunque otras suscripciones llegan a Mailchimp), ¿Existe algún registro que pueda limpiar o existe alguna forma de que los e-mails de los registros fallidos no se queden de alguna manera registrados e impidan registrarlos de nuevo? ¿esto ocurre por un lapso de tiempo y pasado ese tiempo podré registrar estos e-mails fallidos nuevamente?.

Gracias de antemano por su atención.

Saludos; Pablo Fernández

Hola.

Desde el plugin no se guarda ningún registro de emails enviados, y si se quedan “guardados” como dices debe ser alguna configuración en Mailchimp que debes cambiar. Si te aparece algún error cuando se envía en formulario de suscripción colócalo por aquí para tratar de ayudarte.

Hola, el error que aparece es el preconfigurado en el propio plugin, para cuando los e-mails, por la razón que sea, no se registran correctamente. En Mailchimp he limpiado todo registro de ese e-mail pero el problema persiste, por eso me pongo en contacto con ustedes. Está claro que el “sistema” detecta algún problema con ese e-mail y por eso no lo registra, siendo un e-mail de Gmail, cuando otros de ese mismo proveedor los registra sin problema.

Gracias de antemano por su atención.

Saudos; Pablo Fernández

Entiendo, entonces es un problema de relacionado con los nombres de los campos que tienes configurado en el plugin. Uno de esos problemas sucede porque los nombres de los campos son diferentes a los de Mailchimp, y deben ser iguales para que funcione. Si gustas envíame los datos de inicio de sesión de Wordpress a mi email y yo mismo lo reviso.

support@codexhelp.com

También mándame una captura de los nombres de los campos de Mailchmp, sobre todos los que usas en el formulario del plugin.

still waiting for you retards to remove the registration on my previous domains. what a retarded ass plugin.

Hi. You can do it yourself from your new domain.

https://masterpopups.com/docs/how-to-deactivate-your-license/

Publish screen is blank? That was a big reason to purchase your plugin. I’ve turn off all plugins and changed themes with no luck in getting it to function correctly…

Thanks.

Hi.

Please provide your credentials to review the issue.

support@codexhelp.com

Hello

I’m interested in purchasing your product, but I need to know if it’s connected to Mailrelay.

Please, can you confirm this for me?

Regards

Buenos días,

¿Tiene integración con mailrelay.com?

Gracias

Hola.

Lo siento no tenemos esa integración. Pero si ese servicio te proporciona un formulario html entonces puedes agregarlo dentro del popup.

plz deactivate: localhost,sdf3

deactivate localhost,sdf3, can’t you come up with a better method so annoying. also while at it deactivate plznjoy.me

Hi there, I purchased a licence for master popups thinking that the content locker popup solution actually works as a popup and not an inline form. Is this a functionality that you can accommodate? I need it to be a popup and not an inline form. I tried to send a message through your website and the submission form does not work.

Otherwise I think I would like to get a refund.

Hi. Content blocker works with popups. Enter this example page:

https://masterpopups.com/private-content/

These are the settings: https://prnt.sc/mJjHld5kyUb0

Sorry maybe I was not completely clear. I need to only lock specific content and not a whole page!

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