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Discussion on Master Popups - WordPress Popup Plugin for Email Subscription

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420 comments found.

Hello,

There is a way to open a popup after pressing a custom button? I need an html link.

Best Regards Konstantinos

Hi.

Yes, it is possible, go to these options, you will see several examples of how to use it.

http://prntscr.com/lhfcky
Hi, Are planning to support Sendy? https://sendy.co/

Hi.

Sorry, for now we have no plans to add that service.

Will you e supporting Drip anytime soon? I see a comment from over a year ago about how it was on your to-do list and I really need it. Bought 2 licenses for 2 clients that have now switched to Drip and now I am stuck looking for a replacement.

Hi. Some time ago we had planned to add that service but because Drip did not accept our card as a means of payment we could not create the account to do all the integration.

So we discard it, we don’t have a Drip account to access the API keys and tokens to do the integration.

Thanks.

By the way, do you have an account in Drip? If you wish, you can provide us with a trial account to do the integration.

support@codexhelp.com

hi – it makes my site load slow; ani ideas? just using bar, minimal graphics; from gtmetrix test wp-content/plugins/master-popups/assets/public/js/master-popups.min.js?ver=2.4.3 (231.8KiB)

231k is wayyy too heavy; how to reduce? thx

Hi.

I have optimized, now is only 43Kb, please update to version 2.4.4.

Then disable this option.

http://prntscr.com/lk1b03

many thanks! you rock :)

Hi there,

Your plugin conflicts with Sportspress Pro from Themeboy. Their developers say the errorcomes from your plugin. Can you help me fix the conflict?

What do you need from me?

I need you to explain in detail the problem that is causing, if you get an error message send me screenshots to understand the problem.

Maybe I will also need to access your admin wp-admin.

support@codexhelp.com
hollyk

hollyk Purchased

Hello, I bought your license one more time. Now I have to find out that your plugin doesn’t work well with Elementor. The problem is when I activate your plugin, Elementor doesn’t load the interface. If I deactivate your plugin, there is no problem. What’s going on?

Hi.

Maybe it’s a low memory problem.

Try adding the following to your “wp-config.php” file. define( "WP_MEMORY_LIMIT", "300M" ); define( "WP_MAX_MEMORY_LIMIT", "300M" ); You can increase the value a little more
https://www.screencast.com/t/Bh4ZoJXk

If it does not work, you can write us to support@codexhelp.com
hollyk

hollyk Purchased

Thanks I will try this…....

hollyk

hollyk Purchased

Great, It appears to be working. ;o) I will test. Thanks!

kronikon

kronikon Purchased

Hi! I would like each subscriber to automatically get an email with a unique coupon code to use on his next purchase. Other plugins seem to do this out-of-the-box, but I chose yours for the Zoho integration. How can I set that up?

Hi.

Our plugin does not have the functionality to generate coupon codes, so you must use an external plugin to generate them.

And if that plugin gives you a short code that generates the coupon, you can place it in the next option so that it is sent to the new subscriber.

https://prnt.sc/llufj4
kronikon

kronikon Purchased

Unfortunately it doesn’t work like that. Generating coupon codes and placing it into the email via shortcode doesn’t work with the subscription box. Do you have any plugins that you can suggest that actually work the way you suggest above?

Unfortunately not, I’m sorry.

levatc

levatc Purchased

Hey nice plugin!

But when I turn “Show Overlay” and “Show preloader” off. The popup wont come up. Also when i turn it back on.

Regards

Hi.

I have made the same settings and the pop up works without problems, so it must be some other problem, I would like to review and find a solution.

Send me your website information(URL, wp-admin details) to my email.

support@codexhelp.com
neobible

neobible Purchased

Hello, I’m looking for a way to set up the time of appearance for the popup. I would like to choose when I can start and stop it (day and hour). Is it possible ? Thanks.

Hi.

Set publish date and hour:

http://prntscr.com/llui5u



Then you can choose the Triggers. See:
https://masterpopups.com/docs/how-to-use-master-popups/

SUPPORT EXPIRED. Your support has already expired, please update it for future help requests.

Thanks.

is it possible to set exit intend trigger only when user leaves to the top of the screen (not to right)?

Hi.

Indeed, this is how the “Exit Intent” event works, only the popup appears when you try to leave the page at the top.

Thanks.

Dear Sir.

I would like to test “Mater PopUps” by 15 days before buying it.

Is it possible?

I have some doubts like per example the Mautic integration e yours functionalities.

Thank you. Saulo.

Hi. I’m sorry but it’s not possible.

The integration with Mautic works very well.

Thanks.

Leopage

Leopage Purchased

Hi, I tried almost everything installing your plugin, but every time I got the error “Something went wrong. Please try again.” I already set memory limit to the max and tried to upload the plugin via FTP, nothing worked. Can you please assist? Thank you in advance.

Leopage

Leopage Purchased

Thank you, I’ve send you an e-mail.

I have already installed the plugin. See your email.

Leopage

Leopage Purchased

Thank you very much, now it works fine!

Hello

fine work, but the one popup that related 18+ agreement popup is not suitable with this clean work, I suggest to delete this one with instate fine & clean one.

any way, my question about commission, if I purchase the plugin and any user click on ‘powered by’ link that exist in popup, so what is my commission for each new user click on this link and purchase your plugin, and where the dashboard that I will know my affiliates per month?

https://envato.com/market/affiliate-program/

There you have all the information

BeeGod

BeeGod Purchased

Is there a conflict (bug?) with the “https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout” plugin and the master popups contact form in send message

If you deactivate “woocommerce-gateway-paypal-express-checkout” then the email is sent without problems?

If you wish send me your data wp-admin to review the incopatibility with that plugin.

support@codexhelp.com
BeeGod

BeeGod Purchased

Yes

I have tried it on my website and there is no conflict, the messages send without problems.

http://prntscr.com/lr888g
http://prntscr.com/lr893w
If you wish send me your data wp-admin to review the incopatibility with that plugin. support@codexhelp.com
bob069

bob069 Purchased

Hi,

How can I use SMTP Auth here.. If you’re using default wp-mail file then I can setup wp-smtp?

Hi. Sending emails through the popup should work without problems. What problems are you having?

https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
bob069

bob069 Purchased

Hi, If we disabled php mail function will mail still work? We are busy on the security for the website.

For emails to work you must enable the sending of php emails from your server.

Dear CodexHelp Team,

I installed masterpopups on our dev version, then we moved the site to the final domain. Unfortunately after the transfer the plugin is not working correctly anymore, can’t edit the content and content of the popup is also not visible. Tried to remove and reinstall, popup is still there, guess the plugin is not removed completely, Any recommendations how to move the plugin correctly?

THX

Alex

Hi, try the following:

1- Export your popup (from your dev site). http://prntscr.com/lqv2io
2- Import the popup in your new website. https://masterpopups.com/docs/import-content-from-a-popup-template/
let me know if it works.

Problem is, when I install the plugin, everytime the plugin editor looks like this: https://i.ibb.co/r5Pj1pL/ads.jpg So can’t edit and content is not visible.

Did you do what I told you in the previous message?

If you wish, send me your wp-admin data to check the popup.

support@codexhelp.com
matador8

matador8 Purchased

Buenas. Estoy intentado actualizar el plugin a la version 2.4.5 y me arroja un error:

Error en la actualización: Descarga fallida. cURL error 28: Operation timed out after 300001 milliseconds with 6746092 out of 9741844 bytes received

Actualice al mismo tiempo otros plugins y ninguno me arrojo ese error. Agradecería la ayuda prestada.

Hola.

No deberías tener ese error. Cada actualización que subo, primero lo instalo en mis sitios de prueba y pues se actualizaron sin problemas. Intenta lo siguiente.

1. Desactiva el plugin.
2. Elimínalo.
3. Instalarlo de nuevo la versión actualizada.


Si lo deseas, enviame tus datos FTP y wp-admin para actualizarlo personalmente. Saludos.

support@codexhelp.com
renner28

renner28 Purchased

Hi, you use on your example-page a pop up that slide down, but there is a small box with text an arrows „your offer is still there“ How can I create a pop up with this function?

Hi.

If you want, you can Import the Popup Template:

http://prntscr.com/ls7lta https://masterpopups.com/docs/import-content-from-a-popup-template/
Slide In:
https://prnt.sc/ls7mad
If you don’t want the popup to close and a button remains active, you can use the “Sticky” functionality:
http://prntscr.com/ls7msm

Thanks.
bob069

bob069 Purchased

Hi,

I want my bottom button ’’nieuwsbrief’’ at the left, the same as my TOP button on the right (scroll down) with the option to change the colors. Is that possible?

https://gigologezocht.be/
bob069

bob069 Purchased

A little bit smaller, yes. Do have plan in the future for different shapes?

We have no plans, but I have created a small css for you to achieve your goal.

#mpp-sticky-[id] { left: 0; } #mpp-sticky-[id] .mpp-sticky-control { display: table; border-top-right-radius: 100px; width: 100px; height: 100px; } #mpp-sticky-[id] .mpp-sticky-control .mpp-sticky-text { display: table-cell; vertical-align: bottom; padding-bottom: 12px; } #mpp-sticky-[id] .mpp-sticky-control .mpp-sticky-icon { top: auto; left: 28%; bottom: 28%; height: 40px; background: transparent; }

Go to Advanced Settings: Just paste the css code above
http://prntscr.com/lt9ygj
bob069

bob069 Purchased

Thank you very much!

We are trying to integrate our self hosted Mautic to your plugin without success, entered credentials are valid, however it keeps saying that that are invalid. Is this plugin supposed to work with the self hosted versions at all?

Hola.

¿Cuál es el mensaje de error que aparece al tratar de conectar Mautic?

Envíame capturas de pantalla a mi email para tratar de encontrar la causa del problema.
support@codexhelp.com

También podrías Limpiar la Cache. Ver el Paso 1(Clear the cache).

https://www.mautic.org/docs/en/tips/troubleshooting.html
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