16266 comments found.
On this new design, product page aren’t stretch properly. It showing almost on half page
Yes already we are working for this. It will more lucrative and more functional in further update.
According to your account details, your support period ended in May 2021 — more than 50 months ago. Since then, we’ve released 100+ updates packed with new features and improvements, all built through continuous innovation and dedicated development.
To stay eligible for support and enjoy the full value of these enhancements, we encourage you to renew your support package.
Right now, our Cyber Sale is offering a 50% discount — the perfect moment to renew at the best possible rate. Don’t miss out on this limited-time offer!
Dear ActiveITzone,
I am reaching out to highlight a strategic opportunity that could significantly increase the adoption and sales of your script.
As you know, YuMoney is one of the most widely used payment systems in our country, trusted by millions of active users. By integrating YuMoney into your script, you would immediately make your product more accessible to a broader customer base, while also strengthening its competitiveness in the market.
From a business perspective, this integration is not just a technical enhancement — it is a clear path to:
Higher conversion rates: customers are far more likely to complete purchases when they see familiar payment options.
Expanded market reach: YuMoney’s popularity ensures that your script appeals to both individuals and businesses.
Increased trust and credibility: offering a major, reliable payment system signals professionalism and stability.
In short, adding YuMoney support would directly contribute to higher sales and stronger positioning of your script. I strongly encourage you to consider this integration as a priority in your roadmap.
Thanks for your interest regarding our item. We are love to implement such payment gateway as you are demanding. Would you provide us the sandbox accounts and all details from this payment gateway? If yes you can contact with us from here http://support.activeitzone.com
I have sent you all the necessary information and a detailed guide on integrating YooKassa and YooMoney into the script. Overall, the process is straightforward and can be implemented quite easily — you will be able to accomplish this without any issues.
I would also like to note that these payment systems are used not only in Russia but also in several other countries, and they support international cards (Visa, Mastercard, UnionPay, JCB). This makes their integration especially important and beneficial for your product.
Thanks for your such kind help.Would you please mention your item support ticket no?
I was glad to help, and I’ll be happy to assist again if you ever need anything else. My support ticket number is 3465. I truly hope your script becomes even more popular than it is now.
Sure. We will contact with you via support ticket surely.
Hello, I have a question regarding seller payouts. If a buyer purchases a product and the seller ships it, how can the seller provide proof of delivery inside the system so I (as the admin) can approve the order and release the payment to the seller? Is there a built-in feature for sellers to upload tracking numbers, shipping receipts, or delivery confirmation? Or is this process handled manually by the admin? Thank you!
Thank you for your interest in our item. The system already includes a one-click configuration in the admin panel to control how the shipping process is managed. If the admin chooses the seller-managed option, the workflow will operate exactly as you described.
To ensure full transparency, the platform also displays a complete 4 to 5 step shipping progress view for both the customer and the admin. Each step must be completed before the shipment is marked as fulfilled, keeping the process clear, reliable, and fully trackable.
This feature is designed to make your operations smoother and help you deliver a more professional experience to your customers.
Hello sir tell me can we use this script and mobile app use as a single company not for multi vendor.
Thanks for your interest regarding our item. Yes you can use single vendor with just a click.
Facebook Server Site Traking is most Important. Will You please Include It
Thanks for your concern. We are noting your point and will implement surely in the next. According to your account details, your support period expired in April 2023 — over 30 months ago. During this time, you’ve received 50+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Homepage 6 and Header 6 design does not appear on the site as in the demo.
We checked and do not get any issue as you are saying. If you are organizing the data properly then obviously it looks same as demo. Did you configure the frontend setup properly?
when cyber sale srart?
Thank you for your interest in the sale offer. The scheduling of any sale is handled directly by the Envato Marketplace team, so we kindly recommend reaching out to their support for information on the expected sale dates.
Hi, many users in india are eagerly waiting for the Shiprocket Delivery addon as well as the GST tax system addon. Please release these updates soon, because without these features it’s difficult to proceed with purchasing the script.
Please don’t take this negatively — this is honest feedback. There are already many scripts on CodeCanyon that include these features, but I truly love your script and the features you have provided. I hope you understand.
Thank you for your interest in our item. We’re already working on both addons, and our team is actively developing the GST Addon and the Shiprocket Addon. We look forward to releasing them soon.
Product Announcement for Active eCommerce CMS Users
We’re pleased to announce the release of the Active eCommerce GST Add-on, one of the most requested additions to the Active eCommerce CMS ecosystem.
This add-on provides a complete GST compliance solution, covering both admin-managed products and multi-vendor seller GST workflows—built for real-world marketplace operations, not limited or partial use cases.
This is a feature-rich and mature add-on, and it’s not possible to capture its full scope in a few lines. To explore the complete functionality and compliance capabilities, you’re welcome to review the details directly.
Browse the add-on here:
https://codecanyon.net/item/active-ecommerce-gst-addon/61210282
Thanks
Active IT zone team
Is it possible to add a product image or video from 3rd third-party website because it can reduce storage cost?
According to your account details, your support period expired in January 2021 — over 55 months ago. During this time, you’ve received 80+ updates with a wide range of new features, all developed through our ongoing effort, expertise, and experience. To keep things fair and continue receiving support, we kindly ask you to renew your item support package.
Hello, I have trouble accessing or adding the deliveryboy addon to my project. Is there any issue ? Is it included in the purchase of this script ? Beacuse I have bought it but the delivery addons is nowhere to be found.
May I kindly confirm whether you have purchased the Active eCommerce Delivery Boy Addon? To access the delivery-related features, this addon is required. You can find it here:
https://codecanyon.net/item/active-ecommerce-delivery-boy-flutter-app/32173746Please also check the product page for details — we have clearly mentioned this requirement there. https://prnt.sc/l9njs3WLBOPN
Additionally, your account shows that your support period expired in November 2024, which is now over 12 months ago. We kindly request you to renew your support package so we can continue assisting you effectively.
Good day. Could you kindly provide information regarding the new updates and features that are to be released? What type of updates and features can you expect – will be dropshipping option ?
It’s sure that dropshipping option will be with another addon. We may release the update within next week.
When will be ???
While it will be released you will get.
curious to see other websites that are live and using active cms
Good day, im curious to see other websites that are live and using active cms, also if they are running Google ads and have orders .can anyone share their links?
Thanks for your interest on our item. Are you saying about the google adsense on the item?
the item
Sorry we are not sure about your question.
If I had a second-hand product and wanted to add it as a second-hand product, is there a way to add a session or something similar that is not by category?
Thank you for showing interest in our item. Our system is designed to support a Customer-to-Customer (C-C) eCommerce model, so if any customer wishes to sell their used products, the platform can fully accommodate that.
What add-on do I need to buy so I can add customers with their phone number and email address?
Do you purcahse Active eCommerce OTP addon yet? Please check this addon https://codecanyon.net/item/active-ecommerce-otp-addon/26162527
By purchasing the Active eCommerce OTP add-on, can I now register customers using their phone number?
Yes you can.
Why isn’t the customer’s shipping address working even though it’s saved in the POS? It keeps asking me to enter it again. Could this be because I haven’t updated to version 10.5.1? Thank you, please reply.
Please follow another response.
When updating a product, the selected category changes to the main category. For example, if a product was previously in “Mobile Cover” (main category) with a subcategory like “iPhone” or “Samsung,” after updating, the product only appears in the “Mobile Cover” main category.
It may not work that way. The display will appear at every level of the category, not only the parent category. Kindly review it once more to confirm.
Hi you not understand what i said There’s an issue: when a product is initially assigned to one main category and three subcategories, and then updated (e.g., to change the price), after saving, it’s automatically removed from the three subcategories and only appears in the main category. We then have to re-select the categories.
Within this time do you change the another filter?
i am asking about admin panel settings product add
For further assistance, please open a support ticket through our support portal at http://support.activeitzone.com . We may need to review your project directly, so communicating through the support zone will be the most effective way.
We also noticed that your support period has expired. We kindly request you to renew your support package so that we can continue assisting you smoothly.
As weekly off days, our support system is offline on Friday and Saturday. Due to the urgency, we could nevertheless attend on Saturday (GMT+06).
Sir this is not for my support i am asking about your problem in your code not for me its for all who use your product
After your comment we checked from our item and we do not get such issue yet. If we will get this on any circumstances we will solve this by item update. Thanks for your concern.
Ok we will check as you mention and if it have some issues we will solve by the item update. No worries.
Your website is not responsive. The preview images fit on the desktop screen, so there is no issue there. However, when viewed on mobile, only half of the products are visible as previews.
I saw that you have a mobile app, but I don’t want to get the mobile app. I’m only considering getting this site. So, does this site have responsive design? Is there a problem with what I mentioned?
Our entire system — including the admin, seller, customer, and delivery panels — is fully responsive. You may have checked the demo and become confused by the right sidebar. Please see this screenshot: https://prnt.sc/DkdOFxz_xSzr
The screenshots you shared are not accessible on our side, so we couldn’t review them. In the actual product, this right-side handle does not exist, so it does not affect responsiveness. It’s included only for demo purposes. Rest assured, the full system is completely responsive and functions correctly across all devices.
The release date for the dropshipping add-on is yet to be announced.
Yes this is not yet announced. While it will be ready it would be released.
Hi Active IT Zone Team,
Regarding Ticket ID 3079, I have been waiting for a response for one month. I kindly request your assistance, as I am unable to move forward without your support. Once my issue is resolved, I can proceed with the next steps, including purchasing additional add-ons or applications.
Thank you in advance for your prompt attention.
Sorry for the delay response. Already our support team responded you. Please check the ticket and response on there.
Is this support PWA? if not then when you coming with PWA?
This item is not PWA. We have already another PWA eCommerce system named The Shop. You can browse this from here https://codecanyon.net/item/the-shop/34858541
Ok, I am only interested in your this script to use so you tell me if you coming with PWA for this script or not?
2, If not then we want to make so if my developer can do it? then guide in details, thanks!
This item will not be converted to PWA. If there is significant demand in the future, we may release a separate PWA-based product. If you would like to add PWA functionality to your copy, we can provide it as a custom service. However, it isn’t practical for us to create guidelines or documentation for another development team regarding custom works.
