8967 comments found.
Hi!
We have been using your pro version of the plugin for a while and we have been quite happy with it. Now we just realised that the search result page is not showing the filters correctly. Can you maybe help us make it work how it is intended to?
Here is link for the search result page where its not working as it should: https://www.hi5bikes.fi/?s=chester+&post_type=product&lang=fi It is displaying all the possible filters, but those are general filter results from all the available attributes what we have in the page.In category page it works fine, and only shows the attributes that are valid for the displayed products: https://www.hi5bikes.fi/kategoriat/osat/ohjaustangot/
Is there some setting that I’m missing or something we have to figure out from the backend?
Thanks, Peetu
Hi Peetu
If the search algorithms on the site are altered by third-party search plugins that use incompatible algorithms, the search template may not be compatible with filtering.
Best Regards,
Victor
Alright, thanks for the quick reply!
Is there a good way to test this other than deactivating plugins one by one and seeing if that does the trick? I tried deactivating Relevanssi plugin that we are using for the results, but that did not do it. That is the only search related plugin that we use. Any other things we should search for?
Thanks, Peetu
Deactivate Relevanssi, go to the filter set for the search page and update it by choosing the correct query, then click the Update button and test it. Link to the search page should be clean: https://www.hi5bikes.fi/?s=chester&post_type=product
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
HI, I’ve installed and uninstalled the plugin on multiple staging sites while testing things. The license key on my live site now shows as locked but as far as I can tell, I only have the plugin installed on that 1 live site. It’s frustrating there is no customer login that shows which sites on which it is active. Can you help?
Hi ibliving
Thank you for choosing Filter Everything PRO.
You can send your licese key via PM: https://codecanyon.net/user/fe_support so that we can deactivate it across all the sites.
Best Regards,
Victor
Hi, I am using your plugin on a dve site and got the 2 months lock msg I want to unlock this and have purchased another license but it didnt work.
Item ID: 31634508
Item Purchase Code: ff37f6e7-2d41-4d9f-b65f-1785ca2135e2
Item Purchase Code: 04a86278-9d39-4583-b32f-f555403399ee
can you help please?
thanks
Hi mrChristo
It is important to keep in mind that the License key and CodeCanyon purchase code are two different things.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Best Regards,
Victor
thanks for getting back to me
Hi mrChristo
We are glad to hear that everything is working nicely. The site is looking amazing, you did an excellent job!
Best Regards,
Victor
Hi,
I’m wondering if the pro version of the plugin will work on Elementor in such a way that I will be able to display a set of AND filters on the home page and they will refer to the product card. Do you think this will be possible?
If the pro version of the plugin doesn’t work, can I return it? $44 is a bit too much for me.
Hi piotrtomczyk21
Thank you for your interest in the Filter Everything plugin.
The PRO version has a redirection feature that lets you place a filter on the home page or any other page and choose which page you will be redirected to after applying filters. This allows you to redirect users, for example, from the homepage to the shop page. The homepage has redirection filters that, when used, send users to the shop page, which is predefined in the settings.
As for the refund, we are following the CodeCanyon refund policies.
Best Regards,
Victor
Hello,
Currently, I am using Polylang on my WooCommerce webshop. The store is available in 9 languages, with each language representing a different country. In total, there are around 90,000 products, with approximately 10,000 products per language.
My main issue is with the price filter: at the moment, the filter fetches the prices of all 90,000 products, not just those relevant to the current query. As a result, a huge number of transients are generated in the options table, which significantly slows down any page where the filter appears.
Do you have any solution for this?
Thank you for your help in advance!
Hi johndoe17
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
We’d appreciate it if you could share the credentials for the staging site instead of the live site, so it can be checked and any modifications added if required, without worrying about affecting the live site.
Best Regards,
Victor
Hello, is there a way to have a reset filters WITHOUT the apply option? Basically a person can make selections and the products change without an apply button, yet there is a reset option?
Hi chris80808
Thank you for choosing Filter Everything PRO.
You can use a chips widget for filter reset. Please check the next pages:
1) Chips widget – https://filtereverything.pro/resources/chips-widget/
2) Ad shortcodes – https://filtereverything.pro/resources/shortcodes/
Best Regards,
Victor
Out of nowhere, the filtering on my site (https://www.blackoutarmsandtraining.com/product-category/guns-firearms/handguns/semi-auto-handguns/) has stopped working. I have tried going back into the plugin and making sure the Where to filter and what to filter settings were correct and updated, but the filtering on the page just no longer works.
Hi rguyden
Unfortunately, for some reason, we cannot open the link that you attached; it keeps loading until an error occurs. The VPN is not helping. Can you please check it and allow connections from other countries?
Best Regards,
Victor
There are no restrictions preventing other countries from accessing my site, and the link is functioning properly for me. I have tested the link using VPN connections from various locations worldwide without issue.
Here are the results from testing sites:
1) https://prnt.sc/8Zm4IQIcAp3R
2) https://prnt.sc/rWRTcVoXUnI8
3) https://prnt.sc/6Z0uKxmNlZjv
4) https://prnt.sc/YreGeYVtvh9j
Best Regards,
Victor
Hi rguyden
We tried a couple more times today, and the site opened after a long loading time. We noticed that you are using the LiteSpeed caching plugin. Try fully turning off the caching and clearing it on the site, then update the filter set. Pay special attention to the object cache, which can potentially cache queries across all pages, causing the filtering to stop working with cached queries.
Best Regards,
Victor
Hello! I’m trying to install the plugin but it’s causing a critical error on my website. I have Elementor version 3.33.0, Elementor Pro 3.17.1 . I’ve included a screenshot of the plugins I’m using in case there are any compatibility issues.
https://drive.google.com/file/d/1Rt5UQoPiutRfa1twt1rCOiiFVVhtrORI/view?usp=sharingHi marketingEF
Thank you for choosing Filter Everything PRO.
Can you please share the error message with us so we can identify the exact issue? Usually, after a fatal error, it shows where the problem occurred along with additional details.
Most likely, this issue is related to missing PHP modules, particularly because CURL is not enabled in your PHP settings.
Best Regards,
Victor
This is the error: https://drive.google.com/file/d/1LDhzM5Bhe8m_gzs29LPtwx4XwD4-qrPH/view?usp=sharing It is in portuguese but it says: “A critical error has occurred on this site. Check the site administrator’s email inbox for instructions. If the problem persists, try the support forum. Learn more about how to resolve WordPress issues.”
Hi marketingEF
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hi! I already sent the credentials. I also have some servidor details here, CURL was already enabled: https://cursos.espanhafacil.com/php.php
Hi marketingEF
We have installed the plugin on the site, but we haven’t turned it on yet since we do not have FTP access to restore the site if it goes down with a fatal error.
Before activating the plugin, please make changes to the wp-config file to enable the debug log, so it will record any errors that occur during activation, and we can check those logs afterward to see the root of this issue.
Best Regards,
Victor
Hi,
we need help debugging a major filter problem on a big WooCommerce site.
Everything was working properly on setup, but today it was discovered that something broke and filtering actually doesn’t modify the query. No matter what we selected, the products were not filtered. The URL, chips and selected terms changed properly, also the amount of items for specific filter item was correct, but the items remained unfiltered. The problem magically fixed itself when filter sets were resaved. As we use WPML, the translations of sets have also been broken and had to be resaved separately.
We saved the database before modifications, but need some guidance what to look for in it to find the root cause of the problem. Is there some kind of cache?
Best regards
Hi ideaz_agency
During such modifications and changes, the queries on the pages can change, requiring you to choose the correct query in the “Where to filter” section and hit the update button.
Also, if you are using object caching, it can completely cache the queries across all the pages and only display the cached version, so the filter will not affect it.
Best Regards,
Victor
Hi,
object caching is not in use. “Where to filter” is set to “Product category” => “One of the categories”. “What to filter” is always Main Query.
The only thing that was done was resaving the set and then it started working. So something related to the set was corrected after the update and we are now trying to find what, because it might happen again.
The best way to find the cause seems diffing the database tables, but they are simply too big, so we are trying to find which db entries to look at alongside wp_posts/postmeta for the set and children.
Thanks
The only thing that can change on the page is the amount or the query itself that was previously saved to be used in the filter set settings. This doesn’t mean the query was completely changed, but some slightly different settings or parameters were applied. You need to resave the filter set to work with the modified query because if the queries do not match the one that was saved to work with the current page, you will experience this kind of behavior.
If there are no further modifications on the filtered pages, including translations, it will work without any issues.
Best Regards,
Victor
Hi,
ok, if I understand correctly, the filter tries to match the current query params and if works, it applies the filtering?
The thing did change between resaves is md5 value of wp_filter_query and copying the value from fixed to broken site immediately fixes the problem. But what changes could cause this? Modification of posts per page? Installing/removing plugins? Adding/removing taxonomies (attributes)? Bulk editing products? I was under impression that the plugin doesn’t need maintenance …
Best regards
Hi ideaz_agency
Any global modifications to the queries that can be caused by custom code applied via hooks, language plugins like WPML/Polylang, or user membership plugins, which often alter the queries to remove or add something, resulting in a completely different query hash.
Usually, if you have a page with products and use, for example, a translation plugin that modifies the query, you can update the filter set once, and it will continue working. Since it is a one-time change.
But if the query is constantly being altered based on some type of dynamic changes, you will need to adjust the filters to match those changes, as the query hashes will be different.
Best Regards,
Victor
Hi, thank you very much for the clarifications. Best regards
The filter plugin only works the first time, but after one day didn´t work. The configuration is the same and only shows on one page. Purchase code: 0c10ad39-e3ca-41c2-a722-5e92aa1360bb – 12 Sep 2025 REGULAR LICENSE The page that doesn´t work is: https://bannabastay.com/bannaba-vacation-rentals-panama/book-panama-villas-and-rentals/
Thanks for your help.
Hi EstudioIII
Thank you for choosing Filter Everything PRO.
Either object caching or the wrong query is selected to be used for filtering in the “What to filter” section.
Additionally, you can send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
Victor
Hello,
I am using WooCommerce with the WoodMart theme, Elementor, and your filter plugin.
I have a problem with the mobile filter popup. Initially, I was not able to create the popup button itself, so I did it manually. Also, the filter only shows with compatibility mode enabled.
The problem is that when I click the popup button, the filter popup shows, but it has a dark overlay. When I click anywhere on the filter popup, it just closes the filter.
It looks like this is a problem with a wpc-overlay maybe.
I look forward to your response.
Hi henrischwarzmann
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where the mobile button is not working as it should.
Best Regards,
Victor
Hello Victor,
Thank you for your quick response. I’m currently working offline on my site, so you can’t reach it from the internet. I will try myself again, and if I’m not getting it to work, I will make a live session and message you again.
Best Regards, Henri
Hi Henri
Sure, please let us know the results.
Best Regards,
Victor
Hi, I purchase a licence for this plugin and when I want to activate the plugin I got an error, Invalid licence key. here’s the info about the certificate Licensor’s Author Username: Stepasyuk Licensee: Gravité Média Item Title: Filter Everything — WordPress/WooCommerce Product Filter Item URL: https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508 Item ID: 31634508 Item Purchase Code: 6d825c42-b4ca-4248-a866-5f714a38dd38 Purchase Date: 2025-11-13 17:01:18 UTC
Hi gravitemedia
Thank you for choosing Filter Everything PRO.
It is important to keep in mind that the License key and CodeCanyon purchase code are two different things.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
Best Regards,
Victor
Hello! Very pleased with your plugin! Amazing work!
One question though, I have realised that when I open the main Shop page and click a certain category, the title and description doesn’t change. So for example I have “Shop” title and I click “T-Shirts” category, it doesn’t swap the title with corresponding category one. Is that expected or is it something I can achieve in addition?
Hi gvelchev12
Please check those two pages about the SEO rules:
https://filtereverything.pro/resources/all-about-seo/ https://filtereverything.pro/resources/seo-rules/Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Please see my problem here: https://wordpress.org/support/topic/filters-not-working-39/
I’ve purchased PRO version of the plugin but filters are still not working.
Can you please help me fix that?
Thanks a lot
Hi studioitc
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hello there, I’ve just send credentials. Thanks a lot
Hi studioitc
We have tried to use the credentials, and they didn’t work. Can you please check the credentials and provide us with the working ones?
Best Regards,
Victor
Hello,
Please try now with same credentials. I find out the developer forget to update live environment yesterday.
Thanks
Thank you. We have checked the site and selected the correct category page with the required post list in the “Where to filter” section, and everything appears to be filtering correctly now. Please verify it on your side.
However, using a horizontal layout in the sidebar is not the best approach, as the filters will be squeezed.
Best Regards,
Victor
Thanks a lot Victor. Do you know why is not possible to filter for my custom field “docenti”?
You used the wrong meta key; it is not docenti, it is docente. We created a correct one in the same filter set so you can check it now.
Best Regards,
Victor
Hi,
I have some trouble with setting up a filter. I already do have filters based on a custom field, like _filter_m_theme or something. That works for over a year.
Now I added a new custom fielld (meta value) named _filter_m_stock. When adding this filter just like all others, it shows the three values (low on stock, in stock, almost out of stock) on the frontend. However, clicking on these values makes the page load and a short while later nothing has been filtered. It also stands out that these specific filters on the page (origineelpakket.nl/winkel, click on “Open filters”, scroll down to Voorraadfilter) do not have a href on their tag, while all other filters do.
What makes it even stranger that if I try to add another filter based on a category (so not an a custom field), it also does not work.
This makes me feel that something in the slug/url-generation process is off.
Could you take a look? Cheers and thanks in advance!
By the way, i already tried: Clearing WP Rocket cache Flushing the Cloudflare cache Flushing OPCache Re-saving the permalinks.
Hi cas25
It sounds like corrupted data or issues with the filter prefixes, conflicting with existing ones on the site. Alternatively, something may have cleaned the database and deleted some important data. In any case, this type of issue should be checked directly on the site.
However, such checking is only available for users with active support. If you want us to check it, you can extend your support period, and we will provide instructions on how to share credentials so we can review it.
Best Regards,
Victor
Hi Victor,
Thanks for your response, I just extended the support period. I already sent the credentials via the PM.
Maybe to provide you with some direction; i already tried to change the prefix to something super random, which does not do the trick.
Both trying it as a category (voorraad-slinkt, ruim-op-voorraad) or as a Custom field _filter_m_stock does not work. It is the filter with name “Voorraad” in filter set Productfilter V3 (https://www.origineelpakket.nl/wp-admin/post.php?post=13876&action=edit)
Thanks!
Hi cas25
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hi Victor
I already did 
Thanks!
We have checked the site. The filter named “Voorraad” was completely deleted as it was broken, possibly due to being cached by a caching plugin. However, there were no URL prefixes set for it in Filters > Settings > URL Prefixes. After deleting it, we cleared the cache on your site via the Rocket plugin and created a new filter with a different prefix; it now seems to be working. We also enabled the counters during testing to ensure everything is displaying correctly, and it appears to be functioning properly. Please check it.
Additionally, we checked the prefix for another filter in a different filter set. If you go to Filters > Settings > URL Prefixes, you will see two filters with the fe_ prefix. These are the ones we modified, as they were conflicting with existing slugs on your site.
Best Regards,
Victor
Awesome Victor, and very fast support response! Thank you for your help.
Hi, How can I set my filter so that only one term of the filter can be selected at the time? Thank you
Hi sletout
When you create a filter in the filter set, you can choose a view option: https://prnt.sc/UuNPYJF9AkPG
The two options that allow selection of only one filter at a time are Radio and Dropdown.
Best Regards,
Victor
Hi
Cannot activate license. Redirects me to blank screen even when logged in to Envato.
Hi raitraak
Thank you for choosing Filter Everything PRO.
Please try it in incognito mode; this is a very important step. It should fix the issue by providing a key after logging in.
Let us know if it helped.
Best Regards,
Victor
Worked, thanks!
I am really struggling to get the plugin to work like the demo site, I am using elementor and when searching for something all other filters disappear. I also have an issue of which WP Query to select, they also seem to change randomly.
Hi CFOosthuizen
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where the filters are not working correctly, so we can set up a working example.
Best Regards,
Victor
HI Victor, I send you a PM
We have checked the /products/ page, and everything seems to be working correctly. If you do not want to hide filters during searching, you simply need to set them to always display in the empty terms settings.
However, if you select a filter term that has only one product, the rest of the filters will display available terms based on the currently displayed products.
Regarding the WP query, the one that filters your posts is the correct one. It can be confusing because WordPress doesn’t provide any IDs or descriptions for the queries, which is why you see a list of queries without knowing which one to choose. The only way to determine the correct query is by testing to see which one works for filtering your products.
Best Regards,
Victor
Refund request – Filter Everything — WordPress/WooCommerce Product Filter
Hi Andrii,
I purchased Filter Everything — WordPress/WooCommerce Product Filter (PRO) and tried to use it on my WooCommerce site. The public demo worked well, but on my own setup the plugin conflicted with my existing configuration and I couldn’t get it to work as needed. Because of that, I ended up creating a custom filter solution and I am no longer using this plugin.
For this reason, I would like to kindly request a refund.
To give you peace of mind that the plugin is not in use on my website, I have completely deleted both the PRO version and the free version from my WordPress installation. Here are screenshots showing this:
- Screenshot – Envato download page
- Screenshot – plugin deletion / confirmation
- Screenshot – plugins successfully deleted
If you need any additional information from my Envato account or WordPress site to process the refund, please let me know and I’ll be happy to provide it.
Thank you for your time and understanding.
Best regards,
Mohhamed Ali
Hi Mohhamed Ali
but on my own setup the plugin conflicted with my existing configuration and I couldn’t get it to work as needed
We are sorry to hear that. Can you please provide more detailed information on what exactly was conflicting?
In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.
Best Regards,
Victor
Hi Victor.
It was conflicting with functionality, we wanted it to be related to attributes and Modifiers, but was conflicting with our custom code logic.
Can you please provide link to the form? I am unable to locate.
Thanks
Hi Mohhamed Ali
In general, the filter is working with the product attributes, but we are not exactly sure what you mean by the modifiers. Do you mean some custom code altering certain attributes, or taxations, etc.?
As for the form, we are not sure ourselves where exactly it is. This is strictly related to the marketplace itself, and as a support team, we have never come across it, as we only provide support related to the plugin, not the marketplace, as it has its own support team. However, it should be documented in the Envato documentation. So we’d recommend checking it there.
Best Regards,
Victor
Hello In the WPML settings, I enabled the option to translate filters and SEO pages. I created a SEO page for one language and then clicked to create a page for another language, meaning I created pages for both languages. On the backend, I can see that these pages are linked. But when I am on the SEO page and want to switch languages, instead of going to the SEO page of the other language, I go to the general store page /shop. I also noticed that there is no hreflang for them.
Hi wpzzz
Thank you for choosing Filter Everything PRO.
Could you please clarify if the issue is related to language switching or if it is related to filtering? If the issue involves the language switcher redirecting you to another page, then it’s likely related to WPML itself.
Best Regards,
Victor
I have an SEO page in two languages, and when I am on the SEO page of the plugin and want to change the language, I expect to be redirected to the same SEO page in the second language, but I am redirected to the shop page
Hi wpzzz
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Additionally, please attach the link to the exact SEO and instructions on how we can recreate and see the issue on that page. This is something quite new.
Best Regards,
Victor
Hi, sended
We have checked the site, and that is absolutely normal and expected behavior.
When you are on the shop page, choose the filters, and then go to the language switcher, the language switcher simply uses the link that sends you to the base page in another language.
You can try to customize the language switcher so it uses the currently selected filters, etc., but that is not connected to the plugin’s functionality. This is related to the language switcher’s functionality and the type of links it uses. Our plugin does not influence it in any way, as doing so could cause many issues, especially leading to 404 pages, and so on.
Best Regards,
Victor
Oh, that’s strange, because when I have product categories in different languages and I switch categories, I end up on the category page… As I see it, the SEO page created by the plugin is a full-fledged page, and it seems logical that if it has a translation, the user should be redirected to the translation of that page, not to the store page.
You can direct this question to the translation plugin support and ask how you can modify the language switcher so that it respects the current URL with the filters, changing only the base page URL for another language while keeping all other parameters, such as filters, intact.
Best Regards,
Victor
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