684 comments found.
Hi admin,
1)I’m a bit confused about this product, especially the difference between “one website” and “unlimited websites.” Can you please explain the difference?
2)My understanding is that you can use this software and allow many users to subscribe and use the service to update their social media. Could you please clarify if this is correct and how it relates to having a single or unlimited license?
3)If I have a webpage built with HTML5 and JavaScript, can I integrate this SaaS? I saw in the documentation that you need to have a WordPress site connected to your social media. Please clarify.
4)Is it possible to have a support ticket system within the dashboard so I can reply to subscribers? Cheers!
Hi there,
Thanks for your questions , happy to clarify each point:
1) Difference between “one website” and “unlimited websites” To use Mingle, you need to activate your license.
- With a regular license, you can install and activate Mingle on one domain/website. There is no limit on how many users or social media accounts you connect — it only limits the number of websites where the script can be installed.
- With an extended license, you can install Mingle on unlimited domains. This means you can run Mingle as separate SaaS platforms for different brands or projects across multiple websites.
2) Users vs. License Scope Yes, Mingle allows you to onboard unlimited users/subscribers who can manage their social media through your platform and it’s independent from which license you choose. The license only controls how many domains you can install the script on , not how many users you can have.
3) Using Mingle with your own HTML/JS webpage WordPress is just one of the social networks supported by Mingle — it’s not required to run the SaaS. Mingle itself is a PHP-based SaaS, so you can integrate it with any custom HTML/JavaScript front end. If needed, you can also override and customize the design (HTML/JS/CSS) as per your brand. Documentation for overriding templates: https://docs.wpwebelite.com/mingle-saas/overriding-design-templates-multilingual-support4) Support ticket system inside the dashboard This feature is not currently available by default. However, we can definitely develop it for you as custom work if you need it.
If you have any more questions or want help choosing the best license, feel free to ask , happy to assist!
I am planning to post to 500 to 1000 instagram accounts at the same time. I don’t understand what you mean by server resources? and what kind of host or server do you suggest me.
Hi again,
When we mention server resources, we just mean the ability of your hosting to handle many background tasks at once. Posting to 500–1000 Instagram accounts means your system will send hundreds of API requests, and weaker hosting can struggle to process them smoothly.
However, there is no special or specific server requirement for our platform.
You can use VPS or regular hosting , both work fine as long as:
- it’s not very low-tier shared hosting
- it allows background/cron tasks
- it stays stable under load
The exact choice depends on your usage, not on a fixed specification from our side.
Regardless of the server, remember that Instagram’s API limits will still apply, so batching or spacing out posts remains the safest method.
If you need help with setup or have more questions, feel free to message anytime!
Can I post a video to 500 of my Instagram accounts in 1 hour with one command using this platform?
Yes, it’s possible to post a video to 500 Instagram accounts using one command through the platform , however, your server resources and Instagram’s rate limits will be the deciding factors.
While our system can technically handle bulk posting, Instagram imposes strict API and spam-prevention limits, so posting to hundreds of accounts in a short time (like within an hour) could trigger restrictions or temporary blocks on some accounts.
To stay safe and ensure smooth delivery, we recommend spreading the posts gradually , for example, scheduling or batching them with small delays. This keeps your accounts secure and avoids any API-related issues.
I am planning to post to 500 to 1000 instagram accounts at the same time. I don’t understand what you mean by server resources? and what kind of host or server do you suggest me.
Yes, you can post to 500–1000 Instagram accounts using one command, but doing it all at the exact same moment has practical limits.
1. What do we mean by server resources? When you send a post to hundreds of accounts at once, your server has to process hundreds of API requests simultaneously. If the server can’t handle the load, some posts may fail or get delayed. That’s why server capacity matters.
2. What kind of hosting is recommended? Any hosting that can handle heavy background tasks will work. Avoid low-tier shared hosting. Beyond that, the exact server choice depends on your traffic and usage , there’s no fixed requirement.
3. Instagram’s limits still apply Even if your server can handle it, Instagram has strict API and spam-prevention limits. Posting to hundreds of accounts in a short burst can trigger:
- Temporary API blocks - Failed posts - Account restrictions
To stay safe, we always recommend batching or adding small delays. This ensures smoother posting and avoids any Instagram-side issues.
When you say we recommend adding small delays, do you mean how many minutes should the interval between posts be extended? How many minutes should the average delay be?
Which one do you recommend to put this on: VPS or HOST?
Hi there,
When we talk about adding “small delays,” we don’t mean a fixed number of minutes. Instagram doesn’t publish an official limit, and every account behaves differently depending on its history, trust level, and activity. The idea is simply to avoid sending hundreds of API requests at the exact same second.
Most users safely batch their posts with short gaps (for example, a few minutes between each request), but there is no required or guaranteed timing, because Instagram’s anti-spam system varies from case to case. The goal is to make the posting pattern look more natural and reduce the chances of temporary API blocks.
Regarding hosting: You can use either VPS or regular hosting, as long as it’s not low-tier shared hosting. There is no specific server requirement from our side , any decent hosting environment that supports background tasks will work. The important thing is stability, not raw power.
Hi, I’m Douglas, I’d like to know if we can add other “AI” agents besides ChatGPT?
And if we can connect different “AI agents” for each social network?
Hello Douglas,
Currently, the system supports integration with OpenAI for AI-based content generation. However, we’re planning to expand support for additional AI providers in future updates.
If you’d like to suggest a particular AI integration, please open a support ticket , our team would be happy to review it for upcoming releases.
Hello again, thank you for your reply.
What I would like is integration with other “AI” programs, for example (Gemini, Deepseek, Grok, Perplexy, and Claude), as each one has a different response.
It could be an “addon” or a customization for me. Maybe other people will be interested.
Hi Douglas,
Thanks for the specific suggestions! Integrating additional AI providers like Gemini, Claude, and others is a great idea and is already on our roadmap for future enhancements.
We’ll certainly consider this for a core update or a potential add-on.
Hello, I came across your product on CodeCanyon, and I am interested in purchasing it. Please, I need to ask for two things
1. Have you added TikTok, or if I buy the extended license, can you help to include TikTok?
2. Please give me a discount code to buy the extended license. I will be happy with 40%. thanks.
3. How can I see the demo from the user end? I tried that from the URL provided on CodeCanyon, but when I signed in, I couldn’t see enough of the product.
Hello,
We’ve received your same query via email , please check your inbox, as our team has already responded with detailed information.
Thank you for your interest.
Hello, in wordpress auto post, Can I choose specific categories to be posted? Do I need to enable xmlrpc.php in wordpress to post? Does this affect wordpress security?
Hello, Currently, the post is first published on WordPress, and you can assign categories afterward as needed manually. Yes, you’ll need to keep XML-RPC enabled for auto-posting to work correctly , it’s required for communication between the script and WordPress.
Hi,
Do I have the ability to use zapier to automate the posts and channels?
ex: each user have a API key then use zapier to send content from google sheets ot facebook
Hello,
Currently, the script doesn’t include a direct Zapier integration. However, each user can connect their social media accounts using their own API keys within the system to automate posting.
If you’d like to integrate Zapier or Google Sheets automation, it can be achieved through custom development, our team can help you with that as part of custom work. Please feel free to contact us if you’d like more details.
Hello, how to change domain?
You can deactivate script first on old domain then try to active it on new one, if you don’t have access to old domain ,kindly drop us an email (pre-sale@wpwebelite.com) with your license key details, we will help you with the same.
Hello, I sent you and email.
Thanks , team will get back to you soon.
unable to create ticket though license valid till today. 1. We customer reset their passoword, they receive an email for that. When click the passowrd reset link, the url favicon is still showing Mingle logo. How to change that logo? 2. reddit Pinterest Linkedin not working
Please make sure you’re selecting Mingle PHP Script while opening the support ticket, not the Social Auto Poster plugin. If you still face any issues creating the ticket, kindly reach out to us via email at pre-sale@wpwebelite.com , our team will assist you right away.
is there a landing page that comes with script for saas? Do subscription plans renew automatically?
You can design your own landing page and override with default , every concept may require a different layout or style, so the script includes only the default login and sign-up pages with the built-in design. Also, yes, the auto-renew option is available for subscription plans.
Ok thanks
Welcome ! Looking forward to your purchase.
No I will not. You need a landing page first. Also your design is flawed.
Thanks for sharing your feedback! We truly appreciate your input , the script is designed to give users full flexibility to create their own landing pages based on their specific concept or branding needs. However, we’ll definitely take your suggestion into account as we continue improving the product.
Great. Remember that many won’t know how to design a landing page. Most just want to edit the layout and launch
Yes, absolutely! While the script gives flexibility to design your own landing page, we also provide customization services. So if you’re not familiar with designing, don’t worry , you can reach out to us and we can provide custom work for any additional features, landing page design, or layout edits to get your site ready to launch.
I got error, please tell me how to resolve: Warning: Undefined array key “params” in /www/wwwroot/mpr/view/Quick-Posts/index.php on line 1712
This type of warning usually happens if some expected data is missing. Please double-check your setup/configuration and try again. If the issue continues, kindly open a support ticket so our team can check it in detail.
See this image. When i go to add the new customer in the mingle this show this error: https://prnt.sc/JAsuNHeTK86m
Kindly fix all the errors as soon as posible. We are really in trouble. We need fix. Also the email is not sending with SMTP Settings.
Hi , this appears to be an environment-specific issue (SMTP related). Please try temporarily clearing/disabling your SMTP settings to test , that will help confirm it’s not the script itself.
If you’d like us to investigate thoroughly, please open a support ticket and share your environment details and SMTP settings/logs: https://support.wpwebelite.com/
I did a fresh reinstall of the migle script and now I can’t add facebook account – blank page.
error : Facebook SDK returned an error:SSL certificate problem: unable to get local issuer certificate
First the login page was not opening because of 504 Gateway Time-out error so i did a fresh reinstall of the mingle and now the facebook account can’t be added
please fix these bugs
same issue as mention by frqtools & agentieseo
We have already updated Facebook library in latest version of script 5.5.8, please share your admin details with us via email , if you’re still having 504 issue.
Same problem here – as agentieseo said some hours ago.
The login page is not opening all of a sudden – it keeps loading forever, and then, after a while, a 504 Gateway Time-out error appears.
Hi, Apologies for the inconvenience you’re having, kindly share your environment details with us on pre-sale@wpwebelite.com , we are happy to look into this issue.
Hi – can you please unlock my licence please. I’m trying to install the social script onto a new domain but its locked to an old domain. I’ve tried to open a ticket – but your ticket system is telling me that my licence is not valid and so I’m unable to send you a ticket!.. I shouldn’t need to pay for new support just to unlock my licence from an old domain.. kindly provide me with a working email so i can contact directly, please.
Many thanks in advance Kev.
Hey Kev, sure , the team has already unblocked your license and updated you via email. Please check your inbox for the confirmation.
Same problem here – as axisdelta said some hours ago.
The login page is not opening all of a sudden – it keeps loading forever, and then, after a while, a 504 Gateway Time-out error appears.
Yesterday worked fine, I guess is a server problem, but nothing happen here, maybe the script is linked to your server or else.
You have all data for script login and our cpanel, please see and resolve. thanks !
I tryed to reinstall, because stopped working, and now adding fb account is not working – blank page.
I loaded a early backup from last month, now is loading … nothing happen. I think the script is loading a resource from mingle server. Is not fair play, if his server is down, all customer`s scripts…. are blank !
I bouht this one month ago, and now: Request Timeout
This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.
Hope @Codecanyon staff will see this and take necesarry actions.
Hi, we sincerely apologize for the inconvenience you’re experiencing.
This issue doesn’t look like it’s coming from the script itself but rather from server-related restrictions/timeouts. To help you quickly, we kindly request you to share the details in a support ticket so our technical team can review this on priority.
If you’re facing any difficulty opening a ticket, please drop us an email at pre-sale@wpwebelite.com with all details.
I want to customize the login page. how can i do it? which file i have to modify?
You can refer to below document for the steps on how you can customize different pages with your own design .
https://docs.wpwebelite.com/mingle-saas/overriding-design-templates-multilingual-supportHi, the Mingle login page is not opening all of a sudden – it keeps loading forever, and then, after a while, a 504 Gateway Time-out error appears.
There is no other error. I have also enabled the debugging mode inside mingle-config.php file, but still nothing
Our license has expired, but if you can please take a look, then it will be helpful for us
I have sent you an email to pre-sale@wpwebelite.com with all the details
please check
Thanks,
Hi, thanks for reaching out. The 504 Gateway Timeout error usually comes from the server side, not from the Mingle script itself. We recommend checking with your hosting/server team regarding server timeout limits and resource usage.
Since your support license has expired, please note that we can only provide detailed technical assistance through a valid support team. You can renew your support and our team will be happy to investigate this further for you.
Meanwhile, kindly check your email to ensure our team has received your message
During auto update and manual update, the script is not upgrading, and nothing is working
Hi, this can happen due to server-side restrictions while overriding plugin files. Kindly check your file/folder permissions and try again.
If you’re still facing the issue, please share the exact error details with our support team, and we’ll guide you further with the update. https://support.wpwebelite.com/What is the file/folder permission required?
The main script folder may need to be writable (775 or 777 temporarily) during the update process so the files can be replaced. After updating, you can switch them back to 755/644.
If you’ve already set permissions correctly and it’s still not upgrading, kindly share the exact error/output you’re getting, and our support team will guide you further.
When connecting through the Facebook App method, the system currently shows the WPWEB logo and the name “SAPIG” with the message: “SAPIG is requesting access to:”.
Could you please clarify:
- Why it is showing your logo and name instead of ours?
- From where this can be changed – is it in the Facebook App settings (App ID, branding, permissions) or within a specific plugin/file on our site?
- Which file(s) or configuration need to be updated?
- If you have any documentation or a step-by-step guide for updating the app logo and brand name, please share it.
We’d like to ensure that our own logo and brand name appear during the connection process.
The reason you’re seeing the WPWeb logo and SAPIG name is because you’re connecting via the plugin’s default App method. This default app is owned by Us, so its branding appears during the connection process.
If you’d like your own logo and brand name to show up instead, you’ll need to create and connect your own Facebook App via “Graph API Method”. Once your own app is set up and connected, the logo, app name, and permissions request will reflect your branding.
To create Facebook app you can refer to below document as well as latest Facebook guidelines and policy for app : https://docs.wpwebelite.com/social-network-integration/facebook/ https://developers.facebook.com/docs/development/create-an-app/The default app method is completely hassle-free, just one click to connect and you’re ready to start posting.
Once I create a Facebook App, I know I can connect using the Graph API Method.
But my question is: why can’t I connect directly using the Facebook App Method after creating the App?
If it is possible, how exactly do I do that, and where do I need to make changes?
After creating your own app, you don’t need to add the account again using the App Method. Instead, you’ll need to use the Graph API Method to connect it.
To clarify:
App Method → no need to create your own app, it uses our default app (hassle-free, one-click setup).
Graph API Method → this is where you use your own Facebook App, and it will show your branding.
Both methods are different, and you only need to use one at a time.
If you’d like a demo or a step-by-step explanation of how exactly both methods work, kindly open a support ticket, our team will be happy to guide you.
