1248 comments found.
Hey!
Im thinking about what license to get, whats Embedded Signup mean?
also, what kind of server do i need for the product to work? im using cloudways servers
thanks
Hello,
That’s a good question! Embedded Signup refers to Meta’s WhatsApp Business signup flow that lets users connect their WhatsApp accounts directly within your platform, without leaving your site. It offers a much smoother and faster onboarding experience compared to the manual API setup.
Swiftchats runs smoothly on any VPS or cloud server, just make sure your server has at least 2GB of RAM for optimal performance.
thank you, i believe we will buy this license
just one more question: is it possible to make automations like:
Customer fill out a form on elementor + wordpress Swiftchat gets their phone number and whatssapp account for more communication?
in general, how easy/hard and how can we do automations?
the platform is nice, but lacks features to a platform like manychat.. do you plan on adding additional channels/features?
if so, when can expect it? we will get the extended license, maybe 2-3 of those.
Thanks!
EMERGENCY – SUP-001563-251103
Bulk / Group messages not delivering after i upgraded to new version. Only single messages are delivering.
Client started to face issue. EMERGENCY assistance needed , as all GROUP / BULK messaging are not scheduling or submitting
IMMEDIATE assistance required
We’ve been in touch.
when use Variable like this {{1}} in template we got this:
Error: Invalid parameterWe’ve been in touch on ticket.
Hi
when use Variable like this {{1}} in template we got this:
Error: Invalid parameter
We’ve been in touch on ticket.
Hello Team,
Do you have any feature roadmap for instagram integrations like whatsapp. If so any ETA?
Hi when try to login in Support portal i got this
An error occurred while logging in. Please try again.
The issue has been resolved.
We are trying to access the website, but this message appears.
Oops! Page not found 500 we are sorry, but the page you requested was not found
We’ve already been in touch on your ticket. Avoid posting the same issue on the forum that is actively being checked on our support platform.
Hi Team, I am facing updating issue
Recently I changed my domain now i am facing this issue, can you please let me know where I have to update my domain
Log: [2025-10-28 19:31:58] prodution.ERROR: Update failed: Client error: `POST https://axis96.com/api/update` resulted in a `404 Not Found` response: {success purchase record found for this domain or its subdomains.”}
Create a ticket on our support portal.
Can you please let me know how to rectify this issue. I can not create a ticket, I dont have enable for support. Since I have a valida license, I suppose to update my script with my domain right. Since I changed my domain i undestand its not updating. But we should have a place where I can uninstall within our app itself and enable our license key.
Yes you can create a ticket on the support platform. This is not a support platform, it’s a forum. Use our support platform for support related issues. I will also encourage you to renew your support.
For this I have to renew your support then, for this and all why I need to renew support, if any technical support require means it make sense to renew support. But for this clearly it saying what causing issue, can’t you rectify this issue without renew support.
Here is our support platform url https://support.axis96.com/login whenever you are ready create a ticket and renew your support at the earliest.
I think it sorted out. Now I am able to update the app version to 2.9.5. Thanks team for quick response.
Dear Friends
We are experiencing an issue with automation. If we save the automation settings after completing the process, the button at the top remains stuck on “Updating flow, please wait…”
without any further action.
Please consider this issue.
Ticket Ref: SUP-001552-251028
We’ve been in touch on ticket.
You are very bad at technical support. We opened tickets four days ago and have not received a response.
I do not recommend dealing with you. We are upset because we paid the full amount. There are many problems, and we do not know when we will receive a response.
Hello ifawazsh, we will respond to your tickets today. If you check our support ticket portal you will see that that we do not work on weekends, week days only, therefore when opening a ticket on a Friday, the earliest you should expect to receive a response is on a Monday.
Where i can find the v2.9.4 update change-log ??
What are the change logs in v2.9.4 update?
Hello team.
We are having an issue with AWS S3. When we fully configured it in the system, we tried to attach an image or video to the AWS S3 server, but the console displayed the following message:
XHRPOST https://xxxxxxxxxx.com/chats [HTTP/1.1 500 Internal Server Error 595ms]Please create a ticket on our support portal
i did already! Ticket Ref: SUP-001544-251022
Great, we shall check and advice.
Okay, we’ll wait. But is there a specific timeframe for a response?
Because I attached the ticket on
Oct 23, 2025, 04:42 PM
and there has been no response yet.
We have a standard 2 days response time.
OK, i got it
I am waiting for a response to SUP-001545-251023.
The issue has been resolved.
My trial run is going quite well. But I have a question. Why is my profile photo not available in the chat? Can you help me?
Thank you for the v2.9.4 Update. Please update the release notes
Its been months now. Where is the update brother? Its tuesday here haha
We’ve uploaded v2.9.4
such small update after months?
Any news about v3??
We will be releasing an update but it’s not v3.
ok, We are very excited
We’ve uploaded v2.9.4
Thank you sir
⚠️ Source code its NOT WORKING more .vue files are MISSING❗, a lot of files and directories are missing in source code❗, I also encountered many errors due to missing functions while building the project, please kindly upload new update contain a full source code of “Swiftchats” (.vue and .php) ASAP. I send a ticket there are still missing files from the source code, app.js is correctly set up, .env file configured, Vue components are rendering perfectly, Inertia is installed and resolving pages properly. For some missing files errors while Vite build
I have had a support session from you before but it was to run existing build files and not fix missing files and create new build files, I am a developer so I don’t see any benefit from using only the build file from you
e.g: missing files please see the image on the link https://imgur.com/a/l2NtbGI
Your product has a lot of attractive features to buy.. so I advise you to solve the problems. A good product enjoys many purchases and fewer complaints
Ask around, when you purchase and install you get full source code. This is not a purely Laravel code, it uses inertia with vue. You need to know how to build a project with that.
you are wrong in your opinion, inertia is already installed and is resolving pages correctly, I mentioned this to you many times but it seems you forgot because of the large number of open tickets you have, see the image https://imgur.com/a/l2NtbGI, this is one of dozens of missing files “MobileSlidebar.vue”, under the purchase document you must upload clean and complete codes
Do you have any open tickets? We can’t trace any on our end. Create one where we will guide you step by step on how to do this.
I don’t have time for more support tickets, the discussion is not recovering the missing files, I am waiting for your next update and uploading the missing files
An update won’t resolve this issue since everyone who purchased the product already has access to the source code. The problem lies in how you’re using it, which is what we were offering to assist with. Please find someone experienced with Laravel Inertia to help you set it up correctly. Keep in mind, you need to install the project first before you can proceed to use or make modifications.
All the best in your endeavours.
I’ve already implemented it successfully and everything its work fine. What you should understand from me, is I cannot add new functions and pages due to missing important .vue files.
Anyway, it seems you don’t want to share the full codes we paid for, but that’s okay, another victim will confirm what I’m saying. and sooner or later, products that violate Envato Market’s policy will be removed
Whenever you need guidance, our support team is one click away at https://support.axis96.com/login . We can take you through a 10 minute guidance session on how to use the source code for your own customization.
Hello Team,
I hope you’ll release a new update soon. Please consider the following items as priorities for the next release:
1. When I run a campaign with more than 2,000 contacts, the Laravel jobs and queues only send messages to around 450–500 contacts. The remaining contacts stay in a pending state and are not sent again, even though the campaign status is updated to completed.
2. Please add an Unread filter in the chat tab.
3. When someone subscribes to a plan and we provide an offer coupon code, the discounted amount is still being subtracted from the total amount. It should be subtracted from the subtotal amount, and then tax should be calculated. This continues to create confusion. We have been highlighting this issue since we purchased your script almost a year ago, but it still hasn’t been resolved.
We are also planning to renew our support plan, but we have read several user comments mentioning that support is not provided as expected. We have raised this concern previously as well. If you can give us assurance regarding proper support, we will proceed with the support renewal immediately.
We always provide support and have been in touch with you on the same. As for your suggestions we shall consider them. The reason why you might get messages in pending state is due to Whatsapp restrictions on the number on the messages to be sent out per minute, therefore exce ding this automatically makes the messages not to be accepted.
Hello Team,
Initially, I received timely and proper responses, but afterward, I’ve had to comment multiple times to get a reply.
Also, I’d like to highlight an issue: when I stop the Laravel queue and use a cron job to send messages, everything works properly. However, when I stop the cron job and enable the Laravel queue, it only sends around 400–500 messages, and then the campaign status updates to “completed.”
I’ve checked the database, and the system has not actually sent all the messages, that’s why many remain in a pending status. The issue seems to be that the meta data field is not updating; it stays null or blank. When the system successfully sends a message, Meta shares the message status via webhook, and our system can then update the corresponding meta field in the database.
Unfortunately, since you have not renewed support, it’s hard for us to ask you to create a ticket so that we can advise on the same. Our prior knowledge on this on all tickets that we’ve handle is due to Whatsapp waba limits. You need to check this. Meta has it’s own way of preventing spam and message limits that we can’t bypass.
I am not indicating that we are 100% right but again unfortunately, without active support, we can’t be able to investigate the same based on your data. So I will suggest that you renew support at your earliest, alternatively get an experienced developer who you can trust to help you identify the issue as you have access to the full source code (highly advisable) if you do not trust our services. We’ve already done the heavy lifting on the platform, the rest any experienced developer can be able to help you with.
Hi Team,
Please check this on urgent basis – Ticket Ref: SUP-001539-251016
Flow is not working, It’s very urgent, client is aking for update.
We will be in touch.
