1251 comments found.
Kindly solve the issue. Ticket Ref: SUP-001566-251104
I’ve another similar script that is working on $48 server even with 40 domains websites
Kindly sort this out, I’ll pay for it I need the resolution. It’s worthless to buy your script if it’s not working on a AWS 16 GB RAM server
We’ve advised you to upgrade to the latest version, which has not yet been done. Many of our clients are successfully running the script on basic VPS setups without any speed issues, as they’ve followed our setup instructions carefully. Nonetheless, we’ll continue assisting you through your support ticket.
Check the screenshot it crashes every time, even on a 100-user campaign
We’ve been in touch on your ticket on server setup issue and script update (since you are unable to do this). Please respond there if you need assistance on the same.
Already responded
Waiting for further response
Kindly respond to ticket
Hello Team,
Do you have any feature roadmap for instagram integrations like whatsapp. If so any ETA?
Unfortunately we don’t have such a roadmap.
Thanks for the update
please check Ticket Ref: SUP-001560-251102
We’ve been in touch.
Hey!
Im thinking about what license to get, whats Embedded Signup mean?
also, what kind of server do i need for the product to work? im using cloudways servers
thanks
Hello,
That’s a good question! Embedded Signup refers to Meta’s WhatsApp Business signup flow that lets users connect their WhatsApp accounts directly within your platform, without leaving your site. It offers a much smoother and faster onboarding experience compared to the manual API setup.
Swiftchats runs smoothly on any VPS or cloud server, just make sure your server has at least 2GB of RAM for optimal performance.
thank you, i believe we will buy this license
just one more question: is it possible to make automations like:
Customer fill out a form on elementor + wordpress Swiftchat gets their phone number and whatssapp account for more communication?
in general, how easy/hard and how can we do automations?
the platform is nice, but lacks features to a platform like manychat.. do you plan on adding additional channels/features?
if so, when can expect it? we will get the extended license, maybe 2-3 of those.
Thanks!
EMERGENCY – SUP-001563-251103
Bulk / Group messages not delivering after i upgraded to new version. Only single messages are delivering.
Client started to face issue. EMERGENCY assistance needed , as all GROUP / BULK messaging are not scheduling or submitting
IMMEDIATE assistance required
We’ve been in touch.
when use Variable like this {{1}} in template we got this:
Error: Invalid parameterWe’ve been in touch on ticket.
Hi
when use Variable like this {{1}} in template we got this:
Error: Invalid parameter
We’ve been in touch on ticket.
Hello Team,
Do you have any feature roadmap for instagram integrations like whatsapp. If so any ETA?
Hi when try to login in Support portal i got this
An error occurred while logging in. Please try again.
The issue has been resolved.
We are trying to access the website, but this message appears.
Oops! Page not found 500 we are sorry, but the page you requested was not found
We’ve already been in touch on your ticket. Avoid posting the same issue on the forum that is actively being checked on our support platform.
Hi Team, I am facing updating issue
Recently I changed my domain now i am facing this issue, can you please let me know where I have to update my domain
Log: [2025-10-28 19:31:58] prodution.ERROR: Update failed: Client error: `POST https://axis96.com/api/update` resulted in a `404 Not Found` response: {success purchase record found for this domain or its subdomains.”}
Create a ticket on our support portal.
Can you please let me know how to rectify this issue. I can not create a ticket, I dont have enable for support. Since I have a valida license, I suppose to update my script with my domain right. Since I changed my domain i undestand its not updating. But we should have a place where I can uninstall within our app itself and enable our license key.
Yes you can create a ticket on the support platform. This is not a support platform, it’s a forum. Use our support platform for support related issues. I will also encourage you to renew your support.
For this I have to renew your support then, for this and all why I need to renew support, if any technical support require means it make sense to renew support. But for this clearly it saying what causing issue, can’t you rectify this issue without renew support.
Here is our support platform url https://support.axis96.com/login whenever you are ready create a ticket and renew your support at the earliest.
I think it sorted out. Now I am able to update the app version to 2.9.5. Thanks team for quick response.
Dear Friends
We are experiencing an issue with automation. If we save the automation settings after completing the process, the button at the top remains stuck on “Updating flow, please wait…”
without any further action.
Please consider this issue.
Ticket Ref: SUP-001552-251028
We’ve been in touch on ticket.
You are very bad at technical support. We opened tickets four days ago and have not received a response.
I do not recommend dealing with you. We are upset because we paid the full amount. There are many problems, and we do not know when we will receive a response.
Hello ifawazsh, we will respond to your tickets today. If you check our support ticket portal you will see that that we do not work on weekends, week days only, therefore when opening a ticket on a Friday, the earliest you should expect to receive a response is on a Monday.
Where i can find the v2.9.4 update change-log ??
What are the change logs in v2.9.4 update?
Hello team.
We are having an issue with AWS S3. When we fully configured it in the system, we tried to attach an image or video to the AWS S3 server, but the console displayed the following message:
XHRPOST https://xxxxxxxxxx.com/chats [HTTP/1.1 500 Internal Server Error 595ms]Please create a ticket on our support portal
i did already! Ticket Ref: SUP-001544-251022
Great, we shall check and advice.
Okay, we’ll wait. But is there a specific timeframe for a response?
Because I attached the ticket on
Oct 23, 2025, 04:42 PM
and there has been no response yet.
We have a standard 2 days response time.
OK, i got it
I am waiting for a response to SUP-001545-251023.
The issue has been resolved.
My trial run is going quite well. But I have a question. Why is my profile photo not available in the chat? Can you help me?
Thank you for the v2.9.4 Update. Please update the release notes
Its been months now. Where is the update brother? Its tuesday here haha
We’ve uploaded v2.9.4
such small update after months?
Any news about v3??
We will be releasing an update but it’s not v3.
ok, We are very excited
We’ve uploaded v2.9.4
Thank you sir
