8942 comments found.
We’re using the plugin Filter Everything — WordPress/WooCommerce Product Filter and its built-in search option. The issue is with how the search behaves.
When someone types a word into the search field — for example, “Back” — the results include many products that are not related to the back at all. This happens because the plugin searches the entire product description. So if a sentence contains something like “use on the back of the neck,” the product shows up even if it’s not actually meant for the back.
This creates confusion for users. The search should only focus on:
Product title Model number / SKU Body part (our custom taxonomy) Product category
It shouldn’t return results just because the word appears somewhere in the long description or short description.
Hi kkohler007
The answer was provided in the previous request, as this is the same duplicated request: https://codecanyon.net/comments/31805897
Best Regards,
Victor
We’re using the plugin Filter Everything — WordPress/WooCommerce Product Filter and its built-in search option. The issue is with how the search behaves.
When someone types a word into the search field — for example, “Back” — the results include many products that are not related to the back at all. This happens because the plugin searches the entire product description. So if a sentence contains something like “use on the back of the neck,” the product shows up even if it’s not actually meant for the back.
This creates confusion for users. The search should only focus on:
Product title Model number / SKU Body part (our custom taxonomy) Product category
It shouldn’t return results just because the word appears somewhere in the long description or short description.
Hi kkohler007
Thank you for choosing Filter Everything PRO.
For the search filter, please check this page: https://filtereverything.pro/resources/search-filter-add-remove-restrict/
It contains all the information and additional details on how you can modify it for your required search case.
Best Regards,
Victor
Hola te habia escrito anteriormente por un error de bloqueo de mi producto, pero te habia enviado mal el numero de licencia, te acabe de enviar todo completo para que por favor me colabores
Hi lilibeth1207
Please write your request in English so that we can help you effectively.
Unfortunately, we do not have a multilingual support team, and all requests and support are provided exclusively in English. Thank you for your understanding in this matter.
Best Regards,
Victor
Hello! I want to have blog on site like this – https://prnt.sc/C89ao1wr0emx I a custom post types (ACF – https://prnt.sc/kxqVUem5kViE) I use my custom php code to display the blog.
Will I be able to display such filter https://prnt.sc/6h6yxT7u3IKi by custom taxonomies on my page? that is, not through the sidebar – but through a shortcode or php code and does the pro version allow this?
Hi okazmirenko
Thank you for choosing Filter Everything PRO.
Yes, you can create filters from custom taxonomies and display them like that. You can check the filter examples on this page: https://demo.filtereverything.pro/product-category/clothing/women/
After you apply the required filter set on the page, you can display it via shortcode.
Best Regards,
Victor
I keep getting this warning.
[11-Nov-2025 05:25:09 UTC] PHP Warning: Array to string conversion in /var/www/906ec203-6ca0-4d83-b265-b6d148775b9b/public_html/wp-content/plugins/filter-everything-pro/src/wpc-helpers.php on line 1741
My filters appear to be working.
Hi ggies
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Issue with: 4ec96ccd-85c3-4682-8769-58ddfc630501 Enquiry sent via PM.
Hi pavcieslak
The license server is currently in maintenance mode, so it won’t be available for a couple of hours. It should work properly afterward. We apologize for any inconvenience.
Best Regards,
Victor
Hi pavcieslak
Please try again, the license servers are back to work.
Best Regards,
Victor
Afternoon – I have purchased the premium version of this plugin and it works great, I’ve got a local environment of my site set up and all seems to be working correctly, however when adding the plugin to the staging (all the same plugins same version and theme same version are on site) everything still works correctly besides the SEO Rules pages. Whilst they filter correctly, none of the other info pulls through,
When testing H1 title change and SEO title change for example, I have tried changing to just the word test for both and the title remains as the default title. Any idea what could be causing this or anything I can check for this?
Thanks
To note, these features DO work on my local copy, just not the staging environment (same PHP version, theme version and plugins)
Hi maxwebsolutions
Thank you for choosing Filter Everything PRO.
1) Go to Filters > Settings > Indexing Depth and set the maximum number of filters to be indexed for the required post type
2) Make sure you turned off from the Settings > Reading > Search engine visibility option to make SEO Rules work
Best Regards,
Victor
Hi i am trying to activate the license but after clicking the button get a license key it goes to envato after clicking the button approve it redirects me to a site https://auth.adm.tools/ that is in russian is this legit ?
Hi kapamarou
To get the license key, please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/
Best Regards,
Victor
after clicking approve on envato it goes to this page https://prnt.sc/8MNiSNmy-cSE look at screenshot and after this page it goes here https://prnt.sc/UPPvZWvwttOE . Sometimes it goes here https://prnt.sc/i0dS2VPzM3ZQ i click on control panel and goes here https://prnt.sc/ewoYCdQNuCSi
We’ve received the same reports from other users as well. It seems to be a technical issue and should be fixed within a couple of hours.
Best Regards,
Victor
Hi kapamarou
Please try again, the license servers are back to work.
Best Regards,
Victor
Hola, tengo 2 lincencias compradas y las tengo bloequeadas.
Hi gn2011
The answer was provided via email.
Best Regards,
Victor
Hi,
I am not able to locate the Sorting submenu under Filter Everything. We do have a Pro Version 1.9.1 installed on the site.
Can you please suggest what needs to be done at our end?
Thank you
Hi ACCSCIENT
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
We can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Meanwhile, please check the documentation: https://filtereverything.pro/resources/
Best Regards,
Victor
Hi,
We have renewed the support. Please let me know if you need access to the site.
Thank you
Yes, please send the credentials to the wp-admin dashboard following this document so we can check it.
Also, please include more descriptive information about which exact sorting you are referring to — the sorting widget, sorting filter terms, or something else?
Best Regards,
Victor
Hi,
We have sent the credentials.
Thank you
Hi ACCSCIENT
We have checked the site. In general, adding this code snippet should register a widget area:
function custom_theme_widgets_init() {
register_sidebar( array(
'name' => __( 'Custom Sidebar', 'textdomain' ),
'id' => 'custom-sidebar',
'description' => __( 'Add widgets here.', 'textdomain' ),
'before_widget' => '<section id="%1$s" class="widget %2$s">',
'after_widget' => '</section>',
'before_title' => '<h2 class="widget-title">',
'after_title' => '</h2>',
) );
}
add_action( 'widgets_init', 'custom_theme_widgets_init' );
However, in your case, it is not working at all; it’s simply ignored as if it doesn’t even exist. Based on our previous experience with WP Engine, we wouldn’t be surprised if it were being cut out by WordPress itself or affected by caching or some other hosting-related influence.
You can contact WP Engine’s support team about this issue and ask them directly. Usually, they say that caching cannot be enabled on staging sites, and on live sites, everything should work correctly. Still, it’s best to check with them.
We tested the same code on our side with Avada, also using the 2025 theme and the latest WordPress versions, and in both cases, the widgets appeared after adding the code. In your case, however, nothing happens, so we’re quite sure their team will be able to identify and resolve the issue.
Best Regards,
Victor
Hi
I have disabled the Object Cache from the hosting, and had discussion with the WP Engine as well, they are saying try adding the code using SFTP.
If you want to try this way, please let me know, I will share credentials for the same.
Thank you
Hi ACCSCIENT
Yes, absolutely, let’s give it a go. It’s strange that it’s not working when adding via code snippet plugins or directly to the theme itself.
You can share the FTP access via PM: https://codecanyon.net/user/fe_support
Best Regards,
Victor
Hi,
We have sent the credentials.
Thank you
We have checked the credentials and used the password you provided. Unfortunately, for the username, the password seems to be incorrect, as we keep getting “access denied.”
Best Regards,
Victor
Hi,
Please check now. Sent again.
Thank you
It seems like you already have a widget area and the sorting widget created as well.
The only thing to be aware of here is that the default option should always be present in the sorting widget. If you remove it, the posts won’t be sorted by the first option in the sorting widget. You’ll still need to manually select it, as it adds the necessary query parameters to the URL during sorting.
Best Regards,
Victor
Hi,
Yeah, it’s sorted now.
The only thing I am stuck with the Total items and Items per page. I am trying to use chips but it’s not working.
Please check the image for reference: https://ibb.co/vv1DHrZR
Thank you
The “Total items” and “Items per page” are not connected to our plugin.
However, the chips are, so we’ve already fixed this by removing the ID parameter from the shortcode. In general, if you want to use the ID parameter, it should be the ID of the created filter set: https://prnt.sc/Jo6Mbbe0C3xO
Please note that sorting is not included in the chips; only filters are.
Best Regards,
Victor
Hi,
Understood. So is the count only works with woo-commerce/e-commerce? As I am able to see this in the demos. Or do we need to enable the pagination to display the same, if yes how does it work?
“Filter Everything — Filters” have some options like “Show the number of posts found”.
See link for reference: https://demo.filtereverything.pro/product-category/electronics/laptops/
“Showing 1–12 of 46 results” – I want to implement this.
Please let me know if this makes sense.
Thank you
So, for the counters, please check this image: https://prnt.sc/2y3pGxBjRQq4
The filter counter can be displayed via the shortcode [fe_posts_found], which will show the number of products found after filtering. Before filtering, there will be an empty space.
WooCommerce has its default counter that you can use on the page as well. The “Showing 1–12 of 46 results” counter is from WooCommerce, not from our plugin.
Best Regards,
Victor
Yeah, got it.
Thank you
Hello:
Is there a way to create two filters where the categories filter shows up first. Then after user picks something in that list, a filter for subcategory of that picked category shows up? Eg: Categories = Vehicles, Maintenance, etc. I pick Vehicles – > New filter shows up displaying cars, trucks, SUVs.
I see that subcategories currently show up under categories (with a + – to open or close them). But we would like subcategories to be completely hidden till their category is chosen.
Thank you!
Hi dean381
At the moment, you can try to apply multiple filter sets on the same page and use the same filter with the include/exclude functionality. This is a sort of workaround, but the filters will be displayed right away.
We do have plans to expand the plugin’s functionality and introduce the ability to separate filters from taxonomies into individual ones. Currently, the rule is one entity → one filter.
Best Regards,
Victor
I am having an issue adding my active license to my production environment. The plugin says I have the license implemented on 2 sites however I can only see 1 usage, on my staging environment. Do staging/test environments count toward license usage limits? I would hope not.
Can you please review and either approve the license usage for my production environment or tell me what other site the license is being applied on? Thanks.
Hi nakamotoforestry
The license can be activated on two sites. We have deactivated the license across all sites, so you can activate it on the required ones.
Best Regards,
Victor
Thank you for deactivating the license across all sites. However, now I am unable to retrieve my license—I followed instructions on http://connect.filtereverything.pro/ however when approving access to envato in incognito mode, the website appears to be crashing due to redirect issue.
Hi nakamotoforestry
Please try again, the license servers are back to work.
Best Regards,
Victor
Hello, I have a license key which is no longer working.
I have used it for a single website but for two different domains one staging and one .local (installed on my computer with localwp)
Recently the website was moved its production domain and the plugin appears locked and it’s already in use…. Staging domain was completely removed due to server constraints.
Is there any way I can view the domains associated with the license key and deactivate them?
Hi agryp
Please send your license key via PM here: https://codecanyon.net/user/fe_support so we can deactivate it across all sites, and you can activate it on the required ones.
Best Regards,
Victor
Hi agryp
The license was deactivated across all sites; now you can activate it only on the required one.
Best Regards,
Victor
Hi,
We’re having issues getting multilingual with polylang pro up and running. Actually we want the filters to be identical accross all sites.. but currently we’re getting no filters on the “not-default” languages.
our staging env example url:
https://staging.xenonlamp.nl/xenon (http auth: dev password: dev) : with filter multi: https://stagingbe.xenonlamp.nl/xenon : no filtersWhile in backend it al seems fine.. filters also set up for be version..
What’s going wrong? Or do you need backend credentials to check?
Hi gert-jan3
Just to clarify, are you using a separate domain name for each language?
Best Regards,
Victor
Yes we do
Unfortunately, separate domain names for each language are not supported yet. This feature will be released in future updates, as it requires additional compatibility to gather and handle all domain names. WordPress provides the main domain name, which is used during filtering.
Best Regards,
Victor
Ok, when do you think that version will be released? And would it work better if we would switch to WPML?
We need to release the 1.9.2 update, which is planned for the end of the month. And most likely, this feature will be included in one of the updates after 1.9.2.
Currently, it works the same way with WPML and Polylang regarding separate domain names for each language.
Best Regards,
Victor
Hello, I’m experiencing an issue with Filter Everything PRO on my WooCommerce site and I can’t make the filters work correctly, even after trying all the suggested configurations.
Theme: Astra Builder: Elementor (used for general pages, not for the WooCommerce archive) WooCommerce archive structure:
- inside
Plugin version: latest Filter Everything PRO
Caching plugin: SpeedyCache (already cleared during tests)
Cookie plugin: My Agile Privacy (disabled for testing)
Problem: When I click any filter (for example “Scaldacollo”), the checkbox activates and the page seems to reload, but the URL doesn’t change and the filtered result is not applied (all products remain visible).
What I already tried: 1. Enabled AJAX for filters. 2. Tested several container selectors (.products, .ast-woocommerce-container, .woocommerce, ul.products.columns-5). 3. Rebuilt the filter set from scratch: Filter by Product Tag, Where to filter: Product Category pages, Apply filtering if page is: Shop Page / Product Category, Query type: Main Products Query. 4. Cleared cache and disabled MyAgilePrivacy completely. 5. Verified via browser inspector that the container exists and the HTML structure is standard for Astra.
Current behavior: If AJAX is disabled, the page reloads but no filtering happens. If AJAX is enabled, I get the message “It seems that this page doesn’t contain a container with the specified HTML ID or Class…”.
I think the plugin can’t detect the Astra product container or doesn’t hook into the WooCommerce query.
Could you please help me check if there’s a known compatibility issue with Astra + WooCommerce (and Elementor active), or if I should use a specific selector or JS hook?
I can provide screenshots or temporary admin access if needed.
Thank you in advance for your help! Alessandro
Hi Alessandro
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
With a link to at least one exact page where you tested the filters, so we can quickly check it.
Best Regards,
Victor
ok i sant by private message 
We have checked the page, deleted the old filter set (including the one from the trash), and created a clean one for testing purposes. Everything seems to be working properly, including the AJAX functionality. Please test it and let us know.
Perhaps the issue was with the filter prefix conflict.
Best Regards,
Victor
ok it seems to work great, thanks
Hi
When selecting an option from a filter set, the page reload and brings automatically the view at the top of the page.
Unfortunaley, the filtered content is displayed at the bottom of the page…
How can I change this behavior?
See
https://share.zight.com/4gupbe1AThank you for your help.
Simon
Hi Simon
Thank you for choosing Filter Everything PRO.
For that, you can use AJAX filtering. Please check this page with the instructions: https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
Victor
Hello!
Our website uses Filter Everything PRO (v1.9.1) and Elementor Pro’s Loop Grid for WooCommerce. We’re experiencing an issue where pagination doesn’t filter properly according to the selected filters on the Shop and Results (Product Archive) pages. Website link: https://tmmotoworld.stelixproject.com/shop/type-scooter/condition-used/
I’ve reviewed this guide: https://filtereverything.pro/resources/ajax-instructions-only/, and suspect the issue may be related to the HTML container (ID/class) used for the posts. Currently, we’re using .elementor-loop-container, which doesn’t wrap both the products and pagination—but it’s the only class that makes filtering work.
I tried assigning custom selectors like #main-loop and .main-product-loop to the container wrapping the Loop Grid widget https://postimg.cc/yWVkNkMF , but when filtering is applied, the page turns blank https://postimg.cc/jnLT70Qy
I also tried adding a custom wrapper class product-loop around both products and pagination via Elementor’s Custom Code, but in that case, filtering doesn’t respond at all. https://postimg.cc/s1vCKz7d
Could you please check if our Filter Everything settings are correct and advise how we can make the filters work properly for both products and pagination?
Thank you!
I’ve already sent the credentials to your team.
Hi Felix0314
Thank you for choosing Filter Everything PRO.
We have checked the site and, indeed, the issue is caused by a wrongly selected container for AJAX updates. This is the container that should be used in the AJAX settings: https://prnt.sc/h9yKmkQRmdVt
Best Regards,
Victor
Hi Victor, as mentioned earlier, I’ve tried using both #main-loop or .main-product-loop under the filter set HTML id/class, but the issue persists.
We have checked the site using the credentials, and the issue appears to be deeper.
It is likely caused either by a third-party plugin or by a JS code that builds the entire template. The JS code breaks when filtered using upper containers via AJAX, as it is not AJAX-compatible and only runs once during the initial page load.
What you can do is test it on a staging site: turn off all side plugins such as add-ons, translation plugins, and so on, and use the default 2025 theme. Then, create a simple test page with a Grid Loop and the filter using AJAX. Check that everything is working as it should.
If it works correctly, enable the plugins one by one and the theme to identify the exact cause of the issue. This will help determine the source, as this is not the default behavior of pages built with the Elementor.
Best Regards,
Victor
Hi Victor, I’ve tried disabling all side plugins, and switching to default 2025 theme, but the same issue persists. Interestingly, when I turn off AJAX for Filters, the filtering starts working. What could be the issue?
With AJAX turned off, the products can be filtered, but only the latest selected field is applied. For example, if I select “Touring,” all Touring types are shown; if I then select “Scooter,” only Scooter types appear — not both Touring and Scooter together, even though I selected two filters.
However, the top right sorting isn’t working either. When I select “Order by price: lowest,” the sorting condition doesn’t apply.
Staging site: https://tmmotoworld.stelixproject.com/shop/
Hi Felix0314
So we have set the main product filter on the “Common WordPress pages + Shop” and selected another query, the search one, in the “And what to filter” option: https://prnt.sc/ERVlDtGLmzBE After hitting the update button, everything seems to be filtering as expected.
As for the AJAX issue, it’s strange; the page itself loads as it should, but after some time, the products appear, suggesting some kind of lazy load, caching, or a similar feature. When using AJAX filtering, the JS code responsible for loading the products with a delay isn’t triggered again because it’s not AJAX-compatible. As a result, we end up with an “empty page,” While the products are actually there, it is just that the JS responsible for displaying them isn’t running, so it is without styles and simply hidden.
We fully recreated the same setup on our end. The query works the same, you need to choose the second one on the shop page, but on your back the products are not displayed (including images and titles): https://prnt.sc/MeJ22hTZS63p This makes us suspect that the issue might be related to the template being loaded separately with some JS or a similar mechanism, which is why it doesn’t work properly with AJAX filtering. However, on our back products are displayed right away: https://prnt.sc/79-StKIt2v75 Also, on our setup, the products are displayed right away on the front-page as well, while on your site, the page loads first, and only after a while the products appear. We cannot recreate that behavior, even though we tried a different approach.
Best Regards,
Victor
Hi Victor,
Thank you for your assistance.
Regarding the current JS issue, would you recommend simply disabling AJAX for filters? Also, for the filter set, since it’s currently set to display only on the Shop page, would I need to duplicate the same filter set for the Search Results archive template?
Even with filtering working now, I have another issue with pagination. I’ve set the Loop Grid widget to display a maximum of 15 products per page https://postimg.cc/qt4Dt80W/6feb0cf2 For example, when the “Touring (17)” filter is selected, the first page displays 16 products, leaving 2 empty grid spaces, and the remaining 1 product appears on the second page https://postimg.cc/p9BW8YjC
Is there a way to ensure that the first page always displays a maximum of 15 products, with any remaining products automatically displayed on the following page(s)?
Thank you again for your support!
As long as this JS behavior isn’t resolved, you can use the filtering without AJAX.
Regarding the products per page, this is not controlled by our plugin or how they appear on the next page; it’s all managed by Elementor and its addons. So, if you set 15 products, but 16 are still displayed, it may be pulling this setting from WooCommerce or another source. This is not handled on our side.
Best Regards,
Victor
Regarding the categories page, try both ways. Use a general filter first for all category pages; if it doesn’t work, it will require a separate filter set for each category. This means the queries are unique on each page.
Best Regards,
Victor
Hi Victor, okay sure, I will try according to your suggestions. Thanks for the support!
Hello there, Thanks for your amazing plugin.I’ve Just purchased the PRO Version. LICENSE KEY: 65be00f8-c18e-4c04-8fb9-e8be16e360ab I’m writing because i’m facing an issue on my website, as filters seems not to work properly. As you can see in the following video, i’ve created some woocommerce products with specific categories, but when I insert the Filter Everything widget, categories are displayed in frontend but seems there are no products associated to them and filters seems disabled. I’ve also created 2 filters related to ACF (Custom fields) fields, but also those are not working.
Can you please help fix the problem?
Video at this link: https://sharing.clickup.com/clip/p/t762976/e19f2b75-ccee-43a4-ae42-62c6aaecd4b6/e19f2b75-ccee-43a4-ae42-62c6aaecd4b6.webm?filename=screen-recording-2025-10-27-09%3A24.webm
Best Regards
Hi studioitc
Thank you for choosing Filter Everything PRO.
According to the video, you are still using the free version of the plugin. Please download the PRO version from CodeCanyon and install it on your site. (You do not have to delete or deactivate the Free version.)
After the installation of the PRO version, you can send the credentials to the wp-admin dashboard following this document so we can check those pages and configure the filters on them as an example.
Best Regards,
Victor
Dear Filter Everything Pro Support Team,
I’m writing because I’m having trouble activating my license on my WordPress site. I keep getting an “Unknown error” on the License tab.
Purchase Code: 10bd7b57-04a4-421f-a9bf-1a1a1546295d
Domain where I’m trying to activate: molino.solucian.cl
Diagnostic Tests Performed:
Code Deactivation: I deactivated all other plugins and tested activation with a default theme (Astra or Twenty Twenty-Four) to rule out conflicts. The error persists.
Connection Verification: The WordPress Site Health tool confirms that Loopback Requests and External HTTP Requests are working correctly, ruling out most firewall/hosting issues.
Site Management: I’ve checked the license page, and I don’t have access to manage or release active domains.
Request:
Please check the status of this license on your system. If the 2-site limit has been reached, please release any associated domains so I can activate it on the current domain (molino.solucian.cl).
Thank you for your assistance.
Email: ipefelipe25@gmail.com
Sincerely, [Felipe Aaron d5rzpsmdbt]
Hi Felipe Aaron
Thank you for choosing Filter Everything PRO.
Since we cannot access the site directly without a VPN, it returns the following message: https://prnt.sc/ftvsqxW-8cQF This means that the site or hosting provider is blocking connections from certain countries or regions, which is why you’re getting an unknown error.
Please use incognito mode in your browser during this process!
In order to get the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
After you obtain the license key, please send the credentials to the WP Admin dashboard following this document along with the attached license key, so we can activate it on the site manually.
Best Regards,
Victor
Hello, does this work with Dokan multivendor plugin?
Hi mbevia
Thank you for your interest in the Filter Everything plugin.
Yes, it should work without any problems.
Best Regards,
Victor
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