8417 comments found.
the clicks (today) on the dashboard doesn’t show the count at all. it stays zero no matter what. I get clicks daily and refresh and the today stat won’t update at all.
Hey
Seems to be working fine on my side. Can you open a ticket with login and FTP so I can check?
Hi, how can i edit the content in the pages and homepage? and can i edit the design?
Thanks,
Hey
You can edit them in the file storage/themes/ACTIVE_THEME/ folder. The homepage is the file index.php. However I recommend creating a child theme (see docs) to prevent updates from overwriting your changes.
When will you respond to my ticket?
Hey
Just responded.
Hello
Already answered.
Is it possible to shorten a URL and generate a link directly from any context on a mobile phone? No extra steps required.
Hello
Yes. For iOS you can the shortcut tool, which is a one-step tool that shorten links. For android you can use the bookmarklet tool. You can find all of these in dashboard > tools.
Hi, Regarding the bulk parameter tool, I forgot to mention that it would be beneficial to include a feature for Custom Splash and CTA Overlay to enable the assignment of bulk links.
I have a further recommendation that could greatly enhance the value of your script: consider integrating an email signature feature with link-tracking capabilities. Thank you!
Hey
Thanks for the suggestions.
The number of links, clicks, and members appears at the bottom of the homepage. It would be great if this data could be used to display rankings on the website. Top 10 most visited links, top 10 most visited bio pages. Is there already a feature in the admin panel to display these rankings on the homepage?
Hey
These info are already displayed in the admin panel however not on the homepage. You can customize your homepage to add these by editing the theme file.
I am your old term client,
I hope this message finds you well.
I have encountered an issue while using your service. When I enable the “deep link” setting for a link and then later try to disable it, the new property (with “deep link” turned off) does not seem to save properly
Is it possible to generate static QR code instead of dynamic?
Hey
Hope you are doing well. That is weird. Are you using a child or something?
Yes you can generate static QR codes instead of dynamic. You have both options.
Hello, KBRmédia, were you able to see how a user creates text content and links without using the block resources???
https://i.postimg.cc/ncGnkmhq/Link-na-Bio-Fora-dos-padroes.pngHey
It is most likely the HTML widget. We will be adding limits to the html widget in the upcoming update
Okay, what I don’t understand is that this feature is only enabled for paid members and how can free users use the feature?
Hey
Did you already open a ticket so I can check this?
Hi, yes, but today I changed my FTP password.
I’ll open another ticket with a new login. Right now, I have 14 profiles with bio links blocked for user review.
Hey
Already responded.
Ok thank you very much, Now you know how to create HTML text without using content blocks?
hey
Yes. I will prevent it in the upcoming update.
Ok thank you very much for the support and the excellent work
Hi, ticket 32219 had been open for more than 3 months now and was told that this feature will be available next update but it never was. I have a client waiting for this. please help!
Hey
I will respond to your ticket.
Getting error while updating -
The file cannot be extracted due to server permission. Please extract it manually.
Hey
Okay. Seems like the issue was on our side. The server was out of disk space. It has been corrected. You guys can now update 
I am also facing the same issue while updating to v7.7 – 08/26/2025 using Automatic Updater.
“The file cannot be extracted due to server permission. Please extract it manually.”
Hey
Okay. Seems like the issue was on our side. The server was out of disk space. It has been corrected. You guys can now update
Hello,
Same problem as @dboconsultingllc and @Maxnew486, I sent a ticket #32558.
Thank you
Hey
Okay. Seems like the issue was on our side. The server was out of disk space. It has been corrected. You guys can now update
Error 500 when trying to update: ticket: #32558
And when I go to update, the error always appears.
Hey
Already answered. You just needed to run https://domain.com/update
Hello, when I try to install the latest update, it doesn’t do it and gives me this error message: The file cannot be extracted due to server permission. Please extract it manually.
What should I do to get it to update?
Sincerely,
Hey
Okay. Seems like the issue was on our side. The server was out of disk space. It has been corrected. You guys can now update
Hello,
When trying to update the script in the admin console, what does this message mean?
“The file cannot be extracted due to server permission. Please extract it manually.”
Hey
Okay. Seems like the issue was on our side. The server was out of disk space. It has been corrected. You guys can now update
Hello. What PHP version does the current version of the script support? For example, does it support PHP 8.4? Should we choose one? Or would it be more logical to choose one?
Hey
The minimum PHP version now is 8.2. I would recommend 8.2 or 8.3
I want links created within biopages to open in new tabs.
Hey
You can open in a tab by toggling this: https://tinyurl.com/24v5g2rz
Hi, thanks for the great work on the plugin! I’m just missing a “Music link” feature and some additional bio page settings, so the site can look and work more like this: https://linktr.ee/viktorygrahn.
I’ve also written a plugin for music links in WordPress, so maybe I could help a little. For example, when uploading a Spotify song, my plugin automatically searches for the track on all other available streaming services and adds those links.
Please check the site I linked above so you can see how it works — I also really like the design on that page.
Best regards, Viktor
Hey Viktor
Thanks for the suggestion. I will check that out.
Hi Team,
As a user, I could not find the “Bio Page Theme” option. Can you please confirm where I can access it, or if it is not yet available? This feature would be very useful for customizing bio pages.
Thanks!
Hey
It is in admin > bio pages > bio page themes
Hi Team,
After enabling the security plugins (Google Web Risk, Phishtank, VirusTotal), it takes around 4–5 seconds for a short link to redirect to the main link. But if I disable the security plugins, the redirection takes only 2–3 seconds.
On the other hand, platforms like Bitly, Rebrandly, and Linktree take just 1–1.5 seconds to open the short link.
Why does our script take so much longer? If you could optimize and solve this issue, it would greatly improve the user experience.
Thanks!
Hello
It about the process. You can run these using cron jobs and remove the code to check the link when redirecting.
how to? give me step by step process
Hello, how to? give me step by step process
Hello
You can setup the cron job as specific in the admin > cron jobs. To remove the code, it is in the file app/controllers/LinkController.php line 128 to 146.
I did but didn’t get much results. Check this ticket: #32641
Hey
Answered.
After the recent update, the links list has disappeared, although the total number of links is still counted, and the links themselves are still working. However, it doesn’t show in the admin and user panels. We are using the script with PHP 8.3.22 and all required extensions enabled! Any suggestions?
https://sendliy.com/share/96IGPoWpGki6v9vu https://sendliy.com/share/h3i1eg4Khs2N9APk https://sendliy.com/share/8zMLzVY8UtiPh6q6Hey
Are you using a child theme? If not please open a ticket with FTP info so I can check on this.
