961 comments found.
how does average time works? how does it trigger? every how many orders? Can you explain it for me. Thank you!
The average time for a service can be set directly through the Admin Panel.
If the provider has added an average time for a specific service, that value will automatically be displayed from there.
why my Customer that use my API are getting this issue?
❌ Failed to place order. Raw response: {“error”:”API Error: incorrect service type”}
Previouly it was working fine .They are getting this from last 2-3 dasy
Create a support ticket. Our team will assist you to fix it. Here the link: https://bugfinder.net/user/create-ticket/technical-support
Hi admin, in this update it’s possible to add auto likes, views services via API? Thank You.
Yeah, it’s possible if you have API details.
Ok. One more thing it’s automatically update prices of the services with the attached API? Or i need to update manually? Thank You
Both automatic and manual options are available.
Thank you for the good updates.
You are most welcome.
is there child panel in websit ??
Yes.
The child panel is available, but it needs to be purchased separately as an add-on from us.
Hello developer, how do I upgrade the script when I have previously created categories and services? I don’t want them to be deleted, Also, what is the solution to the average time? Has it been fixed? The average time only appears on the services as N/A, meaning it does not fetch the average time from the service provider. Thank you
You can follow the upgrade guide here: https://docs.bugfinder.net/smm-matrix/upgrade .
Please note — if you’ve made any custom changes to the script files, our update may replace those changes. However, your existing categories and services will remain safe as long as you don’t overwrite your code or database during the upgrade.
M-pesa Cryptomus those are gateways are not working bought the code mostly because of them
It is working. Would you please create a ticket to allow our team to look into it? Here the link: https://bugfinder.net/user/create-ticket/technical-support
Hello, developer, the script is full of bug issues that made me suspect that I am wrong somewhere in the settings, but I concluded that the issues are from the script itself, first, the average time does not appear in all services except N/A, and for some services it shows 300 days, meaning that it takes part of the service title?? Second, the category images do not appear at all, but it is required to upload an image for each service to make the change and save it, but it does not appear in the categories?, third, I did not like the way of placing the tawk code id because I do not want the widget to appear on specific pages, so if it was like the rest of the smm scripts like placing the full widget code would be better, I do not see any need for KYC in the SMM script at all, I hope to remove this option, sixth, Push Notification not working, and there are many issues, I hope to solve these issues as soon as possible in the next update. Thank you
No need to wait for next update. This is the latest version and all is okay with it. Please create a support ticket at the following link, and our team will assist you to fix it: https://bugfinder.net/user/create-ticket/technical-support
Hello! Can we add a payment gateway for Ukraine? Monobank and LiqPay.
Sorry, Monobank and LiqPay are currently unavailable. However, we can integrate them through custom development if needed.
How much does the modification cost?
Hi. I have some questions. Why is the Average time not working? It’s showing N/A. Also, how can I add Shopier and Paytr gateways, or one of them? And why can’t the user panel be edited? Thank you.
There is also another problem in the category section when sorting by 1,2,3 for example, I refresh the page and it is very messed up and not sorted as it should be, thank you
Please create a support ticket at the following link, and our team will assist you: https://bugfinder.net/user/create-ticket/technical-support
Hello. I have a problem that I haven’t found a solution for. From the admin panel, category section, I uploaded an image for each category, but those images or icons did not appear next to each category. Why?
Kindly create a support ticket: https://bugfinder.net/user/create-ticket/technical-support Our experts will join you soon.
Can I add a WhatsApp button?
You can give us a customization order for this.
Please create a customization ticket here- https://bugfinder.net/user/create-ticket/customization
Hi,
Do I have the ability to use zapier to automate the posts and channels?
ex: each user have a API key then use zapier to send content from google sheets ot facebook.
Yes, it’s possible to integrate Zapier for automating posts and channel updates. Each user can indeed have their own API key, which Zapier can use to connect and send content from Google Sheets (or other sources) to platforms like Facebook, Instagram, or others.
Would you like us to customize this feature?
No, I am asking about a current feature not planned thx
The feature you are requesting is not available in the current version.
You can formally submit your idea through our feature request page here:https://bugfinder.net/feature/request/smm-matrix-social-media-marketing-tool/pending
Our development team will review it for inclusion in a future major update.
Please understand that while we appreciate all suggestions, we cannot provide 100% certainty that it will be added.
When transferring services, is their description included with them or must it be added manually?
No provider provides description via APIs, if they do, the descriptions will import automatically.
This means I have to add the description manually.
You are right.
Why you disabled the license for my domain? I have legit purchased your script with a valid license. You are mad because I offered you 1 star review? If this is the cause I will report you on codecanyon directly.
Your script was successful installed with the license and everything, and now I got this:
https://ibb.co/27TWTFDnKindly create a support ticket: https://bugfinder.net/user/create-ticket/installation Our technical team will review your situation and assist you immediately once the ticket is created.
Hi, I’ve been trying to create a support ticket, but I don’t know why the “submit” button isn’t clicking
You can mail us hello@bugfinder.net
Pre Purchase question : can you share list of provider support
Those providers offer APIs in SMM API v2 formats, which can be integrated into our SMS matrix.
do you some recommendations or list so we will check detail before purchase
You need to search on the web. We dont recommend or any affiliation to any of the providers.
Though if you want a list, you can open a support ticket here with a sales tag, we will share some names- https://bugfinder.net/user/support-ticket/new
please after installing the script everything was fine for like 1 day till i see “Access denied. Please check your username and password.” i even tried re installing the software its the same. i dont know what to do again please help .
Please check documentation here-https://docs.bugfinder.net
You can watch our installation video on our YouTube channel-For cPanel -https://www.youtube.com/watch?v=mJTDtduwx9I For hPanel- https://www.youtube.com/watch?v=vCg34LoqVZg
Watch our cron job setup tutorial- for cPanel : https://www.youtube.com/watch?v=wuvTRT2ety0
For hPanel- https://www.youtube.com/watch?v=OoY8jhSVXh0&t=1s
email cpanel-https://www.youtube.com/watch?v=S0Ddv3UxhWg
Hpanel- https://www.youtube.com/watch?v=XIqDYTahqBs&list=PLnF6jF6M8lnJMaetTWC87XCxqh2ahe6cR&index=6
If you are still facing the issue, please create a support ticket here- https://bugfinder.net/user/support-ticket/new
Please I need help, it’s still giving me the same error “Access denied. Please check your username and password. Everything I input was correct, once the installation gets finished and I get the successful message once I click on continue it gives me that error. I need to fix it asap please
Please create a support ticket here- https://bugfinder.net/user/support-ticket/new
Hello, i want to purchase this scripts. Before i purchased i want to know there’s any cost for API? Do i need to pay additional cost monthly?
Hi,
Thank you for your query.
With SMM Matrix you can add your SMM providers and do your SMM Business.
You don’t need to pay us monthly. If you want any new features to add then it will just cost your additional customization cost as well as for technical support you need to maintain a valid support time from Envato.
Please check all the demo links your will get the full idea.
When the user creates an order, does the shipping automatically start from the API or do we need to start it?
When the user creates an order, the system automatically calls the connected provider’s API. You don’t need to start it manually, the order goes into processing as soon as it’s placed.
Only if the service is set as manual (not API-connected), you’ll need to process it yourself.
Your support is slow and really bad. After 19 days you didn’t fully fixed the Mercadopago gateway. I confirm what I said on another comment: “you have many payment gateways that are not working” and you are using this strategy to attract customers.
Our tech team is checking your issues with serious effort. No worries.
Weeks ago have provided you access on panel where you have all the files + database + ftp…anything is there.
Today you asked me for database access…what to understand from this?
Our team is trying to solve your issue. And please check your ticket.
