8410 comments found.
Explain this feature:
You can use Google Translate to translate strings by clicking on Auto but it is not guaranteed as Google can block the request if it detects an abuse. You should not use this feature too quickly. We highly recommend you to save the form at each 10-15 mins in order to prevent data loss.
also explain 10 mins prevent data loss
Hey
Normally you need to use an API key to translate via Google ($$) however there is a free way to do this but if you translate too quickly Google might block the request. We recommend saving the form as much as you can so if something unexpected happens (like browser crashing), your translations would not disappear.
this form not working properly. some text translate and some text not translate.. how to solve this problem>
Hey
As far as I know, there are no bugs with that form. Only might be due to low php config for max_input_vars. Make sure it is at least 3000
On the share button of the bio page – where is ‘Share on Instagram’ link?
See screenshot:
https://prnt.sc/kSoZcvzPthBzHey
You can’t share on instagram as they don’t have a timeline. You would have to post manually on instagram.
When someone clicks on a custom menu, it will open in a new tab. How can I do that?
Hey
You will need to add that manually at the moment in the file storage/themes/the23/partials/main_menu.php.
It would like this
<li class="nav-item">
<a class="nav-link" href="LINK" target="_blank">TITLE</a>
</li>
admin/themes/settings >Menu Links
i want to that this menu links open in a new tab.. How can i do that??
Hey
At the moment you cannot do that from the menu. It will have to be hard coded.
please added this feature
Hey
Noted
please reply this ticket:#32641 i’m waiting 5 days
https://drive.google.com/file/d/1QdFgrfJq8vitf8eq-0kOJpRU9ytb8pvl/view?usp=sharingthank you reply,,
now please recheck: #32641
Hey
Answered.
recheck please, i dont received any email
I am trying to run your premium shortener link on hPanel, but it’s asking for an SQL file. The script is missing the SQL file. What should I do? Please tell me Where is SQL File in script
Hey
You don’t need an SQL file. Just follow our documentation at https://gemp.me/docs
I have problem with the favicon.ico, I have set my own favicon.ico from admin panel and change the original public/favicon.ico with my own.
Then problem is when i open my domain it show correct favicon.ico but when i hit ctrl+u it show the script original favicon ( the original favicon.ico look like a chain in black colour ) and the google is indexing the original script favicon instead of my own favicon.
nvm, solved it. Turn out the cache is the cuplrit, especially if you use cloud flare
Hey
Awesome 
Can you please guid me ? i have add new page which is Policy Page and Terms Page. But i can not find how to show it in front of the home page,
Can you tell me where i can adjust this setting so those 2 new page appear in front of the homepage like beside Pricing, Blog, Resource maybe ?
this is solved too, thanks anyway.
Will the premium theme be uploaded to themeforest or thememarketplace?
And is there a possibility of the theme coming today?
Hey
Here on codecanyon.
And is there a possibility of the theme coming today?
Hey
Going to release it all this week.
Hello, I want little help, I want to change one domain to another domain setup. how is possible can you tell me the way please. Thanks
Hello
It is pretty easy. You just need to go to admin > settings and change it there. If the other domain is not working anymore, you need to update your database so all old links are using the new domain however I do recommend keeping the old so the links don’t throw 404
Hello, after login we changed in the admin > settings > general settings > site URLs (...) and upload all file new document root, create new database upload old SQL files then updated confiq.php but still not working. Can you advise easy way to run smoothly however new installed also needed. Can you tell me new installation required to change Item Purchase Code or same purchase code is working. Whatever I try to new domain installing we do everything I means uploads files in document root and go into http://mydomain.com after refresh site (This site can’t be reached DNS address could not be found) but not showing installed processing. Please help me to fix this problem please please. Thank you for understand me
Hello
So if I understand correctly you are getting a DNS error? DNS errors are caused by the incorrect server IP or DNS records. Make sure to first change the DNS of your domain to the new server. The process to migrate is done correctly. You just need to fix the your DNS.
Hi, Thank you very much for your fast support. Now is working smoothly thanks again
Hey
Awesome
Hello developer, is the SaaS theme the only one this week? I’m dying to see the new premium themes linked in the bio. Just one more question: will the new SaaS theme be paid?
Could you provide an option to rename all the themes linked in the bio instead of just using “Hola” so we can give the themes names?
Hey
It will be a new SaaS theme, a new plugin and a script update by end of new week.
In the new update, you will be able to use names. You will also be able to create templates.
Okay, thank you very much, I think this new update will be fantastic.
Yup. Working hard on getting it all done.
Wonderful things happened in your work, God bless you.
ngannguyen. Loging to your Super Administrator account. Click on your User name account > Settings.
where can I activate 2FA – Two-Factor Authentication ? I can not find this feature
Hey
It is in dashboard > settings (sidebar)
Hello, Does the script work on VPS with Plesk?
Hey
Yes.
Thanks!
After login I have sometimes this red error message:
An unexpected error occurred. Please try again.
Hello
That might be an issue with your PHP session configuration. Please check to make sure it is configured properly and the session path is writable.
Hi Jose,
Hope you’re doing well. Today is Thursday, October 30, 2025, and I just wanted to ask a quick question regarding the upcoming update scheduled for this week.
Will this update include only the new premium themes, or are there also new features being added to the URL shortener script? I remember the update was planned around two weeks ago, so I just wanted to confirm what’s coming this time.
I completely understand that you’ve been busy lately—just wanted a quick clarification.
Thanks a lot for your time and effort as always!
Best regards,
Durjoy
Hey
Just the theme. The update for the script will come in 1-2 weeks.
Hello, Please send ticket 32651 as soon as possible. Please send the login for the platform, which has an incredible template for the biopage. However, I haven’t had a subscription for long, and it would be great if you could check it before it ends. I’m sure all users would love this. Thank you Regards
Hey
Checking it right now.
Hello, I didn’t receive a reply, please check when you can. Thank you
Hey
Already answered.
Hey
Answered
I just installed it on a VPS running Ubuntu 24.04 LTS. Everything works perfectly, but the theme doesn’t seem fully responsive on mobile devices. People can test it on mobile at maxv.cc
Hey
Which device are you using?
Sorry I’m late. I have sent you a ticket. Please check my ticket ID: #32674 Thanks!
Hey
Already answered.
Thanks GemPixel Team!
Isn’t a new SaaS theme supposed to be released this week, which was actually scheduled to be published last week?
Hey
It will come this week. It is done. Just need to prepare it.
Please reply this ticket: #32641, #32649
Hey
Will check.
Thank you
Please added bar Code Generator feature, its important and high value feature. is possiable to added this feature in next update???
3/4 months ago I asked you to add Bar Code Generator, you still haven’t added it.
Hey
Bar code generator is not highly in demand. We are focusing on highly demanded features but I will see what I can do. Perhaps a plugin.
please added top shortener platform provide bar code
