Please raise a support ticket within the support portal so an engineer of the module’s dev team can handle it personally.

He is asking me to renew the licence so that he can open a ticket. How can I contact you?

You can reach our support team through the official support portal.

You could do that under an iframe, if your server’s CORS policy allows it. Our module will work fine.

Does this module generate an embed code or link? And if not, are these any plans to add this?

Also, is there a option to customize the shop visuals via CSS in the module settings?

No, having one is outside of its scope.

CSS is inherited by the style of Perfex CRM – in case you change those values, our module will also have an updated view (header, footer etc).

Ok I raised a ticket, to another module and the reason is that this module support has expired, you need to buy support from codecanyon to reply? it’s 38.50 and the module cost is 49$, it’s the same for you but I think as I already paid for this module and it was working until the update, you should not ask for more money as the newer version is not working on my side, as I told you in the ticket I think it’s a database issue because the last version did not ask me to update the database

As per Codecanyon’s support policy, assistance for modules is only provided during the active support period. Since the support for this module has expired, renewing it via Codecanyon is required before you can open up a support ticket.

Once support is active, please raise a support ticket within the support portal so an engineer of the module’s dev team can handle it personally.

pay again for a module that is not working after update, ok nice policy

Hello.

Its sales here, you need to raise a support ticket in case you are facing issues at your local copy.

All features are supposed to be working fine.

Hi, You request a paid support when the module has tech issue? How to address the topics if your support is locked for customers without renewed support?

- The new version of the module is not saving the creation of new product.

We are not requesting anything. The issue you are facing is a local one and support for this item is being served within the support portal, as per this item’s support policy.

This is made as a module for Perfex CRM – you will need technical skills to integrate it at your custom website, but it wont be a huge task for a developer.

Do you have plans to integrate this feature into this module in the future?

Thats not a feature, that changes the whole item’s scope. This is a module for Perfex CRM.

Our module works just fine with the last version of Perfex CRM.

Please raise a support ticket within support area so our engineers can help you with your local issue.

No answer ticket created.

Thats normal for weekends – according to this item’s support policy turnaround time.

Please bare with the support team for a reply under business days.

Core items dont use variations, images etc. Our module uses core’s Invoice controller in order to issue Invoices for cart items.

Thank you for the clarification, however thats unfortunate, there are modules that expand the core items module and keep the existong basic fintionality, would have been nice to be able to create an invocie internally using the same products (minus the variants). Thank you

Actually, things are not exactly like that. Extending the core items table or the invoice logic directly through alters would introduce long-term compatibility and performance risks, especially when the core CRM updates its structure.

Our approach intentionally keeps product data in a dedicated table, fully linked to invoices through relational references, instead of embedding everything into the default invoice items. This design keeps things clean, modular, and update-safe, ensuring:

>>No risk of breaking core updates (since no schema alters are needed)

>>Faster queries on product-level analytics, since we don’t overload the core invoice tables

>>Easier module-level scalability, allowing advanced functionality (variations, images, categories) without touching the core

In short, it’s not a limitation. Ιt’s a design choice to maintain integrity, modularity, and forward compatibility across CRM versions.

Please raise a support ticket within support area so our engineers can help you with your local issue.

Thank you for your kind words and contribution. Rest assured that it will be evaluated by our development team

Thats kinda technical question and its sales here. Can you please raise a support ticket within the support portal? Engineers will answer it accurately.

Does the feature exist or no? This doesn’t require technicians

Because I checked and can see that many people have been asking same question. And it looks like you have not got that feature and your team has failed to implant it

We do offer single URLs for adding specific products to the cart – a single page doesnt exist in the factory state of the item and thats something you probably already know, as you are a purchaser of the item.

I asked you to open a support ticket since you asked how to activate such a function, which is a technical procedure sales team cannot accurately guide you through and is not aware of its technical needs.

Yes, you can use the license reset tool found inside the support portal.

Yes, thats possible. Our team is available for customization requests

So how contact with your team to deploy few changes in code?

- single page for every product, - different price for variable options (that totaly change order price) when member chose additional extra variable options “example digital product: RAM 4Gb = $1 RAM 8Gb =$2 extra)

We noted your request and it will be forwarded to the respective team.

You can add variations using our module – but a different price for them is yet on our to-dos.

I understand. I really need this functionality (different prices for variations). Would it be possible to have it developed as a custom feature? I’m ready to pay extra for it.

Sure thing. Our team is available for customization requests.

Yes, you can use direct links.

We dont offer single product page views at the moment. This is something that may be added in a future release, though, as our team has already started working on it.

This is not a marketplace module, but a standard ecommerce one where products can be added in the admin area.

Regarding the errors you faced at our demo – i can confirm that there are no errors in our software. May we have a screenshot of the area where you faced this error and the error itself?

Thank you for your clarifications. About the error, today I cannot replicate it, so it might have just been a temporary server glitch…

Those aren’t really server glitches , they usually happen because our public demo is open for everyone to test. That means sometimes users intentionally or accidentally modify or remove parts of the demo data, which can temporarily trigger such errors.

The actual product package is clean and doesn’t include any of these issues.

Hello, thank you for your comment!

We do release updates regularly for the Perfex Shop module. The most recent update was published not long ago and focused on compatibility improvements. This is an actively maintained product, and we continue to enhance it over time with fixes and optimizations.

I also noticed that your username doesn’t appear in our list of buyers. If you’re considering the module, rest assured that updates and ongoing support are included for all verified customers through Envato.

Thats not a feature we currently include in the module – however, our team is considering it for a future version.

Our module uses Invoicing controller of Perfex, in order to provide immediate Invoices for orders placed by visitors/clients or through the POS system.

Multiple variations can be added already – Thanks for your suggestions, our team will evaluate them.

multiple variations is not possible… you have to check it yourself… admin can make but client can not buy multiple variation…. client can only choice 1 variant but not 32gb and green color…. also calculation shoulkd but otherwise… standard price 32gb 600 and variation 64gb extra 100 and color blue 50 and green 30 extra… now whe have to calculate if we make the product…. but first test your module from client side… multiple variantion don’t work….

Each product supoort a variarion with multiple choices.

Your request regarding multiple variations is noted.

3. From where the admin checks inventory /stock details i think it’s in the report as per the image and some more setup available at the admin login 4. If you add the feature of extra service, then it will be great 5. Last, are you available for custom work or / and new module

Thanks for your kind words.

You are probably looking for software products – something that cannot be achieved in Perfex CRM, as there are no native restrictions in the downloads.

We do offer digital product options to the items created in Perfex Shop but this is a feature that affects mostly Inventory and Reporting.

You could implement those custom fields but help of a developer will be needed for the same. This doesnt come as a standard.

Admin can check Inventory details from the respective tab, found in the backend.

Thanks for your kind words. We are available for custom work – please contact us through our CodeCanyon’s profile contact form, including your complete brief.

Thats Right i want use your shop cart for sell my digital products (scripts or /and contractpapers ). Send request from the profile contact form and wait for a reply. keep it up