3937 comments found.
hi, I have few pre-sales questions:
1-Do you provide installation service? 2-Will there be some demo content in installation? 3-What kind of hosting is needed? 4-Is there a way to add blogs to the project, so SEO can run? 5-Are there any extra plugins to buy? other than the demo? 6-I want to run a e-learning site- to sell my own courses. (what kind of license do I need?) I might invite 3-4 instructors to add their own content as well. 7-How long is the code / updated supported for ?
Thankyou.
Hello,
1- Yes, we provide free installation service as we explained in the product description.
2- Yes, you will get the demo data.
3- We suggest using a shared hosting plan like Hostinger.
4- The product includes a powerful blog system. You can also generate content with AI.
5- We have other products related to Rocket LMS that you can consider buying.
We suggest purchasing the full bundle in the current promotion.
6- Please contact rocketsoftsolutions@gmail.com and explain your use case so we can help you.
7- You will get lifetime free updates.
Regards.
Hello, your support team has been responding to requests for 1 day.
Hi, Do you have support?
I added license to my site but the system said “Column not found: 1054 Unknown column ‘license_type’ in ‘INSERT INTO’ “
Hi, for support, please contact our team in CRM. Regards.
Yes, I contacted in CRM but no one answer, so I tried it here
Fridays are our weekends. All of your messages will be answered ontime.
Could “NetGSM”, the SMS Gateways company, be added in the next update? It’s the largest and most widely used company in Türkiye. API: https://github.com/netgsm1/sms
Hi, you can check your ticket in CRM. Regards.
There seem to be missing sections in the translations. For example, when I translate the panel.php file, some sections in the admin panel are still in a different language. How do we change these? The same thing happens when I update the language from the admin panel. The same thing happens when I update the files from the server.
Hi, you can check your ticket in CRM. Regards.
Hello!
I am interested in purchasing the script. I have the following questions:
1. Will I receive the full source code? (backend + frontend)
2. Do you offer installation services?
3. Do you offer customization/development services?
4. Do you provide all the technical documentation?
Hello,
1- Yes, you will get the full source code and can customize it. Please consider that some license-related files are encrypted, but it won’t affect the product’s customizability.
2- Yes, Rocket LMS includes free installation service, as we explained in the product description.
3- Yes, we accept customizations in most cases.
4- Rocket LMS was developed with Laravel. We developed it according to Laravel standards, so every Laravel developer can understand the code.
We have documentation, including the product workflow. We have no technical documentation.
Regards.
Can Zoom be used directly within the app, or do users need to click the link and watch through the Zoom page that opens?
Hello,
In the current version, the user will be redirected to the Zoom app.
We plan to include the embedded Zoom live sessions in upcoming updates.
Regards.
Hi, I’d like to purchase this product. Is the source code available without obfuscation AFTER purchase? I don’t want to install a spyware like ioncube on my servers
Hello, the source code is open and you can customize it but license-related files are encrypted.Regards.
PreSale Question: Before purchasing, I’d like to confirm a few things about your LMS script:
1) Does the platform support native course video hosting (i.e., uploading and streaming videos directly on the site, not via YouTube or Vimeo)?
2) If yes, are these videos protected from external downloads; for example, can users easily download them through browser tools like “Inspect” or “Network”?
3) How exactly is the video protection implemented?
I’m currently comparing LMS solutions and need to ensure paid course content can’t be downloaded or shared externally.
Hello,
1- Yes, it is possible.
2- For decisive download protection, you need to use the “Secure Video Storage” that uses the Bunny.net system.
3- If you use the secure storage, your videos will be protected against unwanted downloads.
We also added a new level of content security in the upcoming update that displays the user information on videos randomly, with many options.
Regards.
Hello,
I am currently testing the demo and noticed that when attempting to make a payment via CinetPay, the following message appears:
“Disabled Payment Gateways – The following gateways are not supported for the selected currency. Please change your currency to proceed.”
However, I have set the default currency to the West African CFA franc. Is this simply an issue related to the demo?
Hello,
Some features, like payment gateways, are disabled in the demo version.
Regards.
Can you give a partial list of when the new update will be released and what features it will have?
Hello,
Sorry, it is not possible to tell more about updates features before official release.
Regards.
Is it possible for an instructor to sell essay correction services on Rocket LMS, where students can submit their .pdf files and receive a corrected file with feedback directly through the platform? If so, what is the best way for the instructor to offer this essay correction service?
Hello,
This process is available using the “Assignment” feature.
Regards.
Hello, I want buy this script. PHP 8.1 end of life is Dec 2025 , When you are going to release new update for php, Also try to push for newer php for less Vulnerabilities.
Hello,
The current version is stable, and you can use it without any concern.
By the way, we also intend to upgrade the PHP version in future updates, but there are more important cases in our development queue.
Regards.
Hi,
unfortunately, your demo is broken. For example, if you try to create a featured category in the blog section. I have the same issues after upgrading from Version 1 to 2.
I have already tried to contact you via a support ticket buy my support ran out, nevertheless I would still really appreciate getting an update, so that I will be able to use RocketLMS again. Currently, RocketLMS is completely unusable.
Thank you for the support.
Hello,
If you encounter any issues with the demo, you can easily contact our team through CRM.
Reporting bugs or problems doesn’t require renewing support.
Regards.
If this was multi-tenant I would buy it is beautiful good job
Hello,
Unfortunately, we don’t provide this option in the current version.
Regards.
Hi
Will you add this feature below requested by @hdx099 to the next version or next next version ? I want to know before deploying my system.
“If I use the SaaS plugin, will the instructor be able to have their own separate platform with a unique domain ?”
Thanks
Hello, yes. This option will be added as a new product. Regards.
1 – It’s will be a new product independent of Rocket LMS or a new paid add-on ? Don’t understand.
2 – When do you plan to add it ? In the next update or after two or three updates?
Hello,
We cannot confirm anything about this item, as we didn’t release it.
Regards.
When a user wants to buy a course, he assigns it to the user panel when logging in or becoming a member
When logged in, he needs to proceed with the purchase
No reply after 15 hours. having issues. Why are users buying a course sent to register which is cul but after register they have to start all over again which isn’t right. after register they should be sent back to there cart if any pending order.
thanks already submited it
Is there any protection for the course videos against downloading or screen recording? Is that part of the system, or does it depend on where I upload the videos?
Hello,
Yes, we have an option in Rocket LMS called “Secure Storage” that protects your video content against unwanted downloads.
The screenshot blocking option is not available.
Regards.
cerificate builder whats the api?
When a user wants to buy a course, he assigns it to the user panel when logging in or becoming a member
When logged in, he needs to proceed with the purchase
Hello, for support, please contact support team in CRM. Regards.
