3883 comments found.
If this was multi-tenant I would buy it is beautiful good job
Hello,
Unfortunately, we don’t provide this option in the current version.
Regards.
Hi
Will you add this feature below requested by @hdx099 to the next version or next next version ? I want to know before deploying my system.
“If I use the SaaS plugin, will the instructor be able to have their own separate platform with a unique domain ?”
Thanks
Hello, yes. This option will be added as a new product. Regards.
1 – It’s will be a new product independent of Rocket LMS or a new paid add-on ? Don’t understand.
2 – When do you plan to add it ? In the next update or after two or three updates?
Hello,
We cannot confirm anything about this item, as we didn’t release it.
Regards.
When a user wants to buy a course, he assigns it to the user panel when logging in or becoming a member
When logged in, he needs to proceed with the purchase
No reply after 15 hours. having issues. Why are users buying a course sent to register which is cul but after register they have to start all over again which isn’t right. after register they should be sent back to there cart if any pending order.
thanks already submited it
Is there any protection for the course videos against downloading or screen recording? Is that part of the system, or does it depend on where I upload the videos?
Hello,
Yes, we have an option in Rocket LMS called “Secure Storage” that protects your video content against unwanted downloads.
The screenshot blocking option is not available.
Regards.
cerificate builder whats the api?
When a user wants to buy a course, he assigns it to the user panel when logging in or becoming a member
When logged in, he needs to proceed with the purchase
Hello, for support, please contact support team in CRM. Regards.
If I use the SaaS plugin, will the instructor be able to have their own separate platform with a unique domain? Thanks.
Hi, this option is not available in the current version but we will add it soon. Regards.
Hi, if you please, can we use the current V2 (extended version + mobile app) in production or do you recommend waiting for the next update, thanks
Hello,
You can use the current version.
Regards.
I had this installed on my site before in the past. I took it down and I just reinstalled it with the latest update and the site is running extremely slow. I can’t function with this slowness. After looking at the comments it looks like EVERYONE is experiencing the same issue after the last update. It looks like whatever ‘improvements’ that were done in the latest update severely affected the performance of the script running. You guys need to revamp the script to increase the performance. It’s NOT our servers, it’s YOUR script. Please fix the issue and push an update to all of us so that we fix our installations and improve the performance and make it how things used to be!
Hello,
Basically, there are no problems with the current update.
There are some insights to improve your platform performance.
You can contact our team in CRM, and they will help you.
Please don’t forget to mention your website address in your ticket.
Regards.
need to ask? is there a plan to make the website PWA? i know that it already have an apps, but i think if have PWA will be really good
Hello, unfortunately, we have no plan for it at this moment. Regards.
Hi, I’m getting the following error when trying to install Rocket LMS on my server:
Fatal error: The file /home/storage/a/44/dd/nextupead1/public_html/app/Http/Kernel.php encoded as type [1/81] cannot be decoded by this version of the ionCube Loader. in Unknown on line 0
Hi, for support please contact our team in CRM. We will help you. Regards.
Hi, may i know (1) how’s the Organization works? Org can have multiple instructors, if the Org purchased a SaaS package, (2) will all the instructor under it get the same package prviledges? (3) WHats the different between Instructor that register on his own Vs Instructor that added by Organization?
Hello,
1. In essence, organizations function similarly to instructors regarding the options available in the panel.
However, organizations have additional features at their disposal.
They can define their own instructors and students and conduct private classes exclusively for their members.
2. The SaaS plans for organizations and individual instructors are separate.
3. Organization instructors will not receive commissions from the platform, while individual instructors will receive these commissions.
Organization instructors can, however, hold courses specifically for students within their organization.
Regards.
Hello, A presale Question, Can this script be used internally in an organization to manage training of their employees
Hello,
Yes, we especially provided a plugin for this purpose called “Private Mode (Internal Mode)”.
Regards.
vhi…i have issue about SaaS package. already sent to support 2 days ago, waiting reply from team soon. thanks
Hello, all of your tickets will be answered in regular response time like before. Regards.
Hello RocketSoft Support Team,
I’m unable to reset my password to access your CRM portal in order to activate my license. When I try to reset it through the following page: https://crm.rocket-soft.org/index.php/signin/request_reset_password
I receive this error message:
Sorry, an error occurred during processing the action! Please try again later.
Could you please help me reset the password or restore access to my original account?
Thank you for your assistance
Hello, please contact rocketsoftsolutions@gmail.com we will help you. Regards.
Thank you for your reply. I’ve just sent an email to rocketsoftsolutions@gmail.com as you advised and I’m waiting for your response
Hi team,
I’m ready to purchase the entire packages you offer including plugins and and mobile apps, but I noticed the quiz feature, doesn’t provide explanations at the end. For example on our LMS inside the questions on quizzes we offer explanations, explaining why this answer is correct and why the rest questions are incorrect.
Do you offer such feature? because I couldn’t find it.
EDIT: explaining why this answer is correct and why the rest answers are incorrect.
Any updates regarding my request?
Hello,
Sorry for missing your comment.
This option is available.
The student can review the quiz after completing it to check correct and incorrect answers and the description provided by the instructor.
We attached screenshots as samples.
Regards.
Hi team, can you please point me on the demo site you have, where to place final description of a given question to check it by myself?
Hello,
You can log in as the demo instructor and check the “Quizzes” menu in the panel sidebar.
Please check the following image, which explains how to define answer descriptions.
Note: This option is only for descriptive questions.
For multiple-choice questions, the answer description is not available in the current version.
Regards.
How is possible to create a multiple choice question quiz without giving at the end of each attempt a description why this answer is correct and why the others aren’t?
Could you please let me know if you are willing to add this feature as we are a test prep provider looking to migrate our platform and we want both web version and mobile version.
Yes, we will add this option to future updates. We already noted it to consider this option in updates. Regards.
Sorry, an error occurred during processing the action! Please try again later.
Hello, kindly check your new comment. Regards.
Hello Rocket LMS Team, I’ve just purchased Rocket LMS on CodeCanyon. Could you please recommend the best hosting provider(s) for running Rocket LMS optimally—along with the ideal minimum specifications (type of hosting, required PHP version & extensions, compatible database version, CPU/RAM/storage needs, and optional components such as Redis/queues, SSL, backups, and CDN)? If possible, please include example providers and suitable plans/packages so I can subscribe right away. Thank you for your assistance!
I have installed the Rocketsoft LMS platform on a cloud server in Indonesia. My question is, why when I first log in with admin@demo.com and the password: admin to set up the dashboard page, logging in as admin is unsuccessful? Please provide an answer. I have created a support ticket but have not received any response or answer from Rocketsoft
Then, to change the language from English to Indonesian on your platform, is there any support service provided? Because we will be changing all the content on this platform to Indonesian
Hello, for support please contact our team in CRM. We will help you. Regards.
Hello Author. Is there an option to bulk enroll students to courses ? And also bulk registration of students to portal?
Hello, the bulk import option will be added in near future; the bulk enrollment option is not available. Regards.
if i puchase Rocket LMS – Learning Management System , will i be able to edit the home page as an admin role ?
Hello, Yes, it is possible. Regards.
