780 comments found.
Hey there! I have a problem, the plugin is not allowing anyone to finish a purchase on WooCommerce, I can send to you the Fatal Errors of Woocommerce but basically this is the error: “CRITICAL Uncaught Error: Class “WCAM_Order” not found in /chroot/.../wp-content/plugins/woocommerce-attach-me/classes/com/WCAM_Notifier.php:153”
In case this is helpful: I have just moved the plugin to production. So I changed the URL of the website from https://whooodev.com/bvino/ to https://brindiamovino.com.br/
Hi,
The WCAM_Order is a class defined by the WCAM_Order.php component, and it is loaded when the plugin is initiated by WordPress. It can be found in the classes\com folder. Please ensure that the file is present and that none of the 3rd party plugins you are using is interfering with the initialization process.
Try also updating the plugin to the latest version. I’ve implemented a small improvement that prevents any error from being raised in case the class was not properly initialized by WordPress. Please note that if you do not fix the issue with the initialization, no data will be attached to the emails (in your case, the error was raised during the process that was checking is any file should be attached to emails).
Thanks, I’ll try to update the plugin!
How to change domain? I want to use plugin on my other site and unregister the older one. It says “Purchase code is invalid” when I try to register.
The Envato usage license policy allows you to use the software in only one end product (website) at a time. This means that licenses cannot be transferred from one product to another.
Once you register a domain, the associated domain uniquely identifies the website that will become the end product for which you are licensed to use the software.
However, the plugin activation system allows you to activate the license on two domains (the second one should be for testing purposes). On each domain, you can activate unlimited subdomains and subfolders.
If you have used all of these options, you will need to purchase another license to comply with the Envato usage policy.
As you mentioned before, I used plugin for testing purposes, now I want to use it on live website, because I have VALID LICENSE. And you are saying that I cannot transfer it from one domain to other and deactivate it on old domains? You cannot transfer license on your own, just 30 seconds of your time? So in this case I cannot use your plugin at all, although I have legal license and cleared payment.
So if I get it correctly, this situation is worth 1 star rating and escalate to refund situation.
As reported in the previous comment, the plugin can be activated in two distinct domains (one for testing purposes and one for production). So you don’t need to perform any migration; you just need to activate.
It was activated on two domains before. Not it has not been activated on any of live domains.
My View Downloads button on order page is not showing, it is not visible there
From my tests, all seems ok: https://ibb.co/Q7jBKvVW
If you provide an FTP and a wp-admin login, I can try performing some further analysis on the template you are using to see why the download button is not displayed.
Where do i provide you my wordpress details?
You can send via private message (click on my name, then use the lower-right box).
just found the code where I didn’t expecdt it….
Hi, we bought this plugin, but we are not able to install it. When uploading on wordpress, it says “Failed to write file to disk.”
We even tried installing via connecting via Envato Market wordpress plugin. says ” The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature “
Please help resolve so we can use the plugin we paid for.
Hi,
it might be because you are trying to install the package that contains the plugin and the documentation. Unzip it, you will find a file named woocommerce-upload-files.zip. That’s the one to install
We tried doing that already. That didn’t work as well – can you please try on your end and help resolve the issue?
Yes, I tried the installation, and all works as expected. Installing the woocommerce-attach-me.zip package leads to no issues: https://ibb.co/6MKscHw
It seems your server is not capable of managing a zip file. For this, you should contact your hosting service.
The only suggestion I can give is to manually upload the file content via FTP.
This worked, but purchase code says invalid: purchase code f22de956-3498-4123-bf2c-09b7da415789
Can you please check and help resolve?
The purchase code is generated and validated by codecanyon. Please ensure you are using a fully html5 compliant browser like Chrome or Firefox. Try also disabling the other plugins; one of them might be interfering with the activation process.
If none of the above helped, if you share the FTP and wp-admin access via private message, I can perform some further investigations.
thanks for your comment! Private Message sent, we hope you can help us, thanks so much!
I bought the plugin but when I am entering the purchase code, it is saying purchase code invalid (even though it is valid!!) Please help urgently.
UPDATE: It worked, had to try a few times.
Glad to hear that!
why my code not working? 484a8b0d-a852-47ae-9f6f-82d8d8229ace
What do you mean it is not working?
Hello, I purchased the Attache Me plugin. Unfortunately, the Key Item Purchase Code: a74bb4fa-1e6a-4779-9016-3b5f1d6a1488 is invalid. Could you please send me a new code? Sincerely, aldesignwerk
Hi,
Purchase codes are managed by Envato, not for authors. If you are failing to activate, please try using a fully HTML5 compliant browser like Chrome or Firefox. Usually, the issue is caused by this.
Hello just purchased your plugin. It says license not valid!
Please try using a fully html5 compliant browser like Chrome or Firefox
Solved
Solved
Bonjour, une fonction qui serait appréciée : pouvoir afficher un bouton ou un shortcode dans la description courte du produit. Pour télécharger ou voir la pièce jointe. Merci.
Hello, One feature that would be appreciated: the ability to display a button or shortcode in the product’s short description. To download or view the attachment, please do so. Thank you.
Hi,
Thank you for your suggestion, I’ll try doing my best for a future release
Hello, it’s OK. I hope to get it soon, but I also know it’s not easy. Thanks again for your feedback.
Comment deleted. We fixed the problem.
Is it possible to set a default expiry? I cannot see an option?
I’m sorry, there isn’t any option for that.
When I try to activate the plugin its says that license is invalid I have two, the older one ending with …0b08cb6 it produces errors
Try using a fully HTML5-compliant browser, such as Chrome or Firefox. Try also disabling the other plugins; one of them might be interfering.
Hi!
I’ve recently enabled HPOS in Woocommerce. Maybe just a coincidence but on orders list ( attachement item enabled ) there was a number of attachements in each order visible – as a number but now – it always shows 0 ( zero) attachements althought they’re added. Attachement nuber shows ok only after I add one using MANAGE option on the order list but disappears just after i refresh the page. Beeing able to quickly identyfiy which order is missing an attachment in order list is handy and i miss it 
Is Attach Me compatibile with woocommerce HPOS?
Is it an HPOS issue or sth elese?
Hi,
Yes, it is HPOS compatible. As you can see via the demo site: https://codecanyondemo.work/wcam/wp-admin/admin.php?page=wc-orders, the attachment number is properly displayed.
Ensure to be running the latest plugin version (26.9) and that no caching is interfering.
Ok but i just have found that it happens when compatibility mode in HPOS is disabled. When I turn it on again attachments number are shown corectly. Does it mean the plugin isn’t fully HPOS compatible?
The plugin is fully HPOS compatible.
Hello, unfortunately “Preset body” option just keeps loading when on order screen and want to attach the invoice. Just updated to latest plugin version – no luck. Can you please help? Worked so far.
PS: unfortunately also the sending doesn’t work :/ Even if I manually type in the text. It just gets into a loading loop.
Ensure that no other plugin is interfering and that you are running the latest plugin version.
For further help, you need to renew your support license and share the wp-admin and FTP access to perform some further analysis.
Hello, there is missing possibility to attach file to on-hold order email. It is useful for e.g. pro-forma invoice. Could you add this option?
Hello,
The files can already be attached to any outgoing email. You have eventually check for which order status they have not: https://ibb.co/LzBWWs55
I mean attach file, not embed link, https://ibb.co/nsHQj97D, in implementation is missing status on-hold. The custom states are working without any problems, but build in status on-hold is not implemented.
Ok. Unfortunately, it is not possible. The attachments are inserted via the ‘woocommerce_email_attachments’ action triggered by WooCommerce. That action was not triggered for on-hold emails.
If you renew the support license, I can try to see if the latest woocommerce versions have changed, but I cannot assure anything.
The on-hold trigger itself works fine. I’ve put together a fix for your plugin – could you please include it in the next release? The implementation of the on-hold attachment follows the same pattern as the other built-in emails attachments.
Can this product work with your other product ’ WooCommerce Upload Files ’?
Our workflow is: 1. to provide an ADMIN template download to the buyer after purchase 2. Buyer uploads the completed template to their order in “My Orders” 3. Admin reviews/approves the template
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Hi,
Yes, the plugin could work together in this way. The Upload Field plugin enables customers to upload a file that can be approved or rejected by the administrator.
Before any purchase, however, I would suggest performing some tests using the demo site. Try creating your scenario to see if the plugin fits your needs.
Hello, I have few questions using your plugin.
1. How to change file download link, for example mysite.com/?wcam_id=12137-0 – to be specific, change “wcam” string in all links and urls to “report”?
2. Attachments are shown only on Orders and Single Order page, but not on Downloads page, there is just empty space within Download tab (https://prnt.sc/dhfELo1bmZ7q). Yes, I checked that setting in settings tab.
Thank you
- It is not possible, it would require a customization that cannot be suggested in a few lines here
- Could you try to recreate the issue using the https://codecanyondemo.work/wcam/ (user: demo, pass: demo) site and report to me if you are experiencing it? If not, it means that something is interfering with your installation. In this case, I would need an FTP and wp-admin access to perform some further investigations
Where can I send you ftp and wp-admin logins to check?
You can send via private message (click on my name, then use the lower-right box).
