Hello

1. It is not possible, it would require a customization that cannot be suggested in a few lines here
2. Could you try to recreate the issue using the https://codecanyondemo.work/wcam/ (user: demo, pass: demo) site and report to me if you are experiencing it? If not, it means that something is interfering with your installation. In this case, I would need an FTP and wp-admin access to perform some further investigations

Where can I send you ftp and wp-admin logins to check?

You can send via private message (click on my name, then use the lower-right box).

Hi,
Thank you for reporting. Please update the plugin to the latest 26.9 version I’ve just released.

Pleas try using a fully HTML5 compliant browser like chrome or Firefox

Thank you for reporting.

I’m sorry, but in new version is error in WCAM_Product.php on line 272 and 289, missing negation (is “if($order)” -> should be “if(!$order)”)

Thank you for reporting

Hi,
I’m sorry I had no reports about that.

In addition, after the recent update, I am getting: Uncaught TypeError: s.select2 is not a function

And cannot select products in bulk attachments.

Hi,
Without any further clues, it is quite hard to determine the cause. Did you try to temporarily disable the other plugins to see if the issue still persists?

If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. A detailed step by step guide on how to experience the issue

I can perform some further tests to see if it is possible to determine the cause.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

Hello,
To use the automatic updater you need to have a valid support license. It costs just few dollars, it is tax deductible, and supports me in my job. As alternative, you can always manually download the newer version of the plugin via CodeCanyon.

Hello,
Error 503 is a server issue thrown when the web server is unable to process the request. This, however, doesn’t depend on the plugin.

To have further clues about the cause, try investigating the server error_log. Try also to enable the WordPress debug mode and debug log, and see if in the debug.log located in the wp-content folder are reported more clues.

Thank you for reporting. Please update to the latest 26.5 version.

Hi,
was it ok?

Yes, it works now. Thank you

Glad to hear that!

last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases. You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )

Hi,
the plugin doesn’t have such a feature. If needed, I offer custom code implementation. If you send me a private message (click on my name then use the low right box) reporting your email and a more detailed description of the functionality (for example, these data once entered where have to be stored?) I can evaluate the feasability and give you a quotation.

Sent you a PM, please check.

Thank you, got it. Check your inbox.

Hi,
I’m sorry the plugin doesn’t have any support for REST Api.

Hi,
it might be that something is interfering. Please try giving a look to the browser error console to see if any error is reported (Firefox: CTRL+SHIFT+K, Chorme: F12).

Try also disabling the other plugins, one of them might be interfering.

Yes, you can.

You can activate it in two distinct domains. For each domain you can activate/reactivate unlimited times (including subfolders and subdomains).

Hello dear support team,

While analyzing the performance issues on my WordPress/WooCommerce site, I noticed that the WooCommerce Attach Me (WCAM) plugin generates an extremely high number of database queries per product. Specifically:

For each product, 10 individual queries are executed to load the product variations from the database.

This approach generates a massive number of database accesses for many products and variations, which in turn leads to significant performance losses on both the admin side (product editing) and the frontend.

Optimization request: Could the plugin be optimized to consolidate these database queries or make them more efficient? For example, a single collective query per product would be conceivable, instead of querying each variation individually. Temporary caching would also be helpful.

I would be very grateful for feedback or suggestions on how we could resolve this performance issue as quickly as possible.

Thank you in advance for your support.

Hello,
can you please enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ )? To do that insert the following lines in the wp-config.php you find on the root of your site:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

reperform the test and see if more clues are reported in the debug.log located in the wp-content folder.

Thank you

yes, because the lightbox replaces it.

You can edit the:

1. view_order_template_products_attachments.php (order page)
2. product_page_template_products_attachments.php (product page)

located in the templates folder (inside the plugin) to customize that behavior by adding a download button.

You can copy those templates in your {theme_folder}/wcam folder. So you will be able to update the plugin without losing any customization.

can you share me the code for that please

I’m sorry, but support doesn’t include any customization service. If you need a customization, if you send me a private message (click on my name then use the low-right box) with your email and a description/screenshots of what you need, I can quote the work.

Hello, thank you for the feedback. Loco Translate reports for your plugin:

Additional files were found This package is not yet fully configured, so Loco does not know what the following files are for. Please click the Setup tab to complete the configuration of this package.

acf-...po files for different languages ​​in the package directory. Could it have something to do with that?

The plugin embeds ACF Pro core (https://www.advancedcustomfields.com/pro/ ) to build some of its main menus. Those files could refer to that library.

thx

Hi,
I’m sorry, no known issue.

Hello [Plugin Author/Vanquish],

Thank you for your response. I understand that the plugin does not include a German language file by default, but I have manually created one using Loco Translate. However, the translation is not being applied in the backend or frontend. I have created the file:

Language File Issue

/wp-content/languages/plugins/.. Loco Translate confirms that it is synchronized with the .POT template. Despite this, the translations do not appear. Could you confirm if the plugin is correctly loading translation files using load_plugin_textdomain()?

If it uses a custom function, where should I check/debug this? Should the .mo file be placed in a different directory (e.g., inside the plugin folder)? Backend Slowdown & JavaScript Errors I am also experiencing severe performance issues when the plugin is activated, as well as JavaScript errors after deactivating it.

Backend slowdown:

The WooCommerce backend becomes extremely slow, especially in product editing, order management, and settings. No relevant PHP errors appear in the logs. Could the plugin be making excessive database queries or AJAX requests? JavaScript errors after deactivation:

Error 1: Uncaught ReferenceError: vc_user_access is not defined (related to WPBakery Page Builder). Error 2: Uncaught TypeError: Cannot read properties of undefined (reading ‘hasOwnProperty’). These errors only appear after deactivating the plugin, which suggests that it modifies or adds dependencies that WPBakery still expects to find.

Does the plugin modify or extend WPBakery’s functionality? If so, is there a proper way to unregister these dependencies to avoid conflicts? I appreciate your help in resolving these issues as they are significantly affecting our WooCommerce setup.

Best regards,

Yes I confirm, the load_plugin_textdomain is executed to load the translations.