vanquish

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171 comments found.

Hi, when I got the plugin about 2 months ago, it worked. Recently I’m getting the error [object object], what can cause that issue? Any lead? I have quite a few other plugins installed after this one.

Thanks.

Without any further details, it’s it quite hard to say which is the cause. Most likely it could depend on a server configuration modification or any 3rd party other plugin interference.

The only thing that I can advice is to update the plugin to the latest 11.0. To update: download the latest version from its codecanyon page, then deactive and delete the old one and then install the new one. Don’t worry you won’t lose any setting. If you are still getting the issue, then disable all 3rd party plugins, enabling one by one performing the steps that make you experience the issue until you find the one interfering.

Hi,

Hello, I just purchased your plugin, but unfortunately it does not work as expected. I need to include files from the order manager, and I do not get it to work in the case that interests me, at customer_proposal email. This email incorporates the Woocommerce quotation plugin. Is there any solution? I noticed that I paid $ 2 bail. Could you return the product ?. I just bought it

The plugin has a specific set of features that are clearly repoted in its description page and can be fully tested before purchasing by using the demo site to be sure they fits the customer needs and expectations. If a feature is not reported it means that the plugin doesn’t offer it.
As you can image refound cannot be granted because the plugin obviously doesn’t have one o more feature that it never claimed to have. Otherwise any user can get a refound for this kind of argumentaton and continue using for free.

What do you exactly mean you cannot include files from the order manager? and is the customer_proposal a custom email status? The plugin doesn’t support custom email statuses.

For what concerns the Automatic email attachments, in the relative section in the plugin description page the only supported emails are: new account, new order, processing order, complete order and invoce emails.

For what concers Order attachments, in the Order email file embedding section is reported that the plugin supports onl the Processing, compelte or Custom invoice emails type.

Hi there,

We recently upgraded plugin (Ver 11.0) and Woocommerce (Ver 3.1.1).

Now when we create a manual order we can no longer add products to the order. When we click on add products the search box display is buggy and we can not type in it. When we deactivate Attach Me plugin everything works as normal.

We really need this plugin to work again as we have customers sending us purchase order PDFs which we need to keep alongside the orders for our records.

Please help!

If you send me a private message (click on my name then use the low-right box) with a full admin access I can try to analyze the admin order page with my tools to see if it is possible to get any additional clues about what’s wrong in your specific installation.

ok i just did that

your plugin is currently active

In the check out phase it is not possibile to complete the order “internal server error” I have disabled all plug in and activated one by one and unfortunately the erro is generated when I activate your plug in

Ciao,
purtroppo l’errore 500 è un errore generico ed è difficile stabilire la causa senza ulteriori informazioni. Che versione di Wodpress e WooCommerce usi? potresti abilitare il debug mode (https://codex.wordpress.org/it:Debug_in_WordPress ) e quindi linkarmi la pagina di checkout? In questo modo posso analizzare il processo di checkout con i miei tool e cercare di capire da cosa dipende l’errore 500.

In caso fosse nesario un account per utilizzare il sito, mandami i dati via messaggio privato (clicca sul mio nome e quindi utilizza il box in basso a destra).

I am trying to understand the plugin since before buy it, i’ve made a lot of questions since the beggining and yes, the plugin does what i’ve asked but in a poor way, and this poor way wasn’t described in the description of the plugin too… so you said i am able to chat with the client to talk about the approve or not of its file but the messages log do not appear anywhere to him? is this a way to approve something? the clients are saying that they dont asked things the way whe are doing because he cant read what he asked… the clients are sending the same message 10 times and calling me after to say that the message are not appearing.. and there is not a place to see the new notifications and basicaly is all by email? if the normal behavior is like this, why i dont send an email to the client directly them? why use your plugin? and i am waiting for 3 months now for news about this “enhancemants” that will not add any function to the plugin but will only make the plugin usable…

Im not trying to use nothing without pay! i just want what i have payed work for something, because this way is working for nothing.

No unfortunately you weren’t very clear on what you really need. The plugin can handle what you requested for first, not for what you requested after purchasing (like messaging system, history feedback, notification center…).
Refund cannot be granted due to fact that the plugin is not having features that never claimed or that you were requesting after purchasing.
Furthermore in you past comment you states i can solve everything. So once again I think you had not very clear in mind on what you really need.

Envato refound policy obviously doesn’t cover this cases because this would create a precedent due to the fact any user can use this kind of arugmentation to ask a refund, get it because it was already granted and continue using for free.

If you had already clearly in mind how it should have worked and the features you need, you could have used the demo site to recreate the scenarios you need, perform the tests you need and if satisfied then procede with the purchase. If it was lacking those feature, then there was no need for pruchasing.

However authors cannot directly emit refound, you have to use the Envato refund url ( https://codecanyon.net/refund_requests/new ). Feel free to ask it, as author I have to decline because it is not Envato policy compliant, however once declined you can anyway open a dispute in order to contact directly an Envato officer and then explain him the situation.

I’ve explained a scenario that uses another kind of plugin as you said some messages ago, and in your first reply, you recommended me to use two of your plugins…

i need a plugin with an approval system as i said in my first message, and your plugin doesnt have it as you said just now. So i need a refund

Yes, the plugin actually has a method to allow user to approve files. Furthermore if you want to allow user to upload files, you actually need another plugin because it doesn’t allow that.

As you even affirmed after using the plugin i can solve everything!. So it is not very clear what you are now affirming.

The scenario that you lately explained (like the need of track message, notification message and so on) are additional requested features that both plugin were not offering and cannot be used as argumentation for asking refund.

However as I said, to ask for a refound you have to use the Envato procedure in order an officer to investigate further.

Hello,

I am having an issue with editing the email presets. When I click the “Add New Text” button, it adds a row; however, I’m not able to input text or see anything. Please assist. I can send screenshots if needed; just let me know where to send them.

RC

Hello,
which plugin version are you running? is the latest 11.0 version? if not please download the latest from your “Download” section (it will automatically download the latest) and update. To update: just deactivate the old version then install the new one.

The issue you are experiencing could most likely depenging on 3rd party plugin interference. Trying disabling all your plugin and test if you still experiencing the issue. If not, try enabling one by one finding the one interfering. Once done report it to its developer in order do fix.

If you still experiencing, if you send me a full admin access and a FTP access to your plugin folder via private message (click on my name then use the low-right box) I can try to analyze the page where you are experiencing the issue to try to see if it possible to have more clues about the issue. Thank you.

AiONets

AiONets Purchased

Hello,

I am considering purchasing this plugin for my license shop. But would you please tell me if this plugin has a feature which shows how many times the attached file is downloaded. And also if there is an option which asks the user to agree with our terms or refund policy before downloading the attached file ?

Thank you

AiONets

AiONets Purchased

Thank you for your reply,

Have already purchased the plugin to say thank you to your support.

The only issue that I came up with was that when the user agrees to the disclaimer, he is still able to unckeck that box which is illogical. Because when he agrees, he would be able to download the license. I hope I am clear about this.

Thank you! :)

yes the user can check/unckeck and accordingly the link to download appears or disappears.
however I’ll improve this aspect in a future release! :)

P. S.
if you enjoyed my support please also consider leaving the 5 stars, I would really appreciate! :) (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

AiONets

AiONets Purchased

Yeah for sure I will. but I have not downloaded it yet.

I hope you improve this feature soon because this is little un-professional at the moment.

Thank you again

Hello,

I´m interested in buying your plugin but I need to know if it is possible to attache a PDF to the customers download section without an previous order. It would be great if I could add a cost estimate to the customers account. Is that possible?

Thank you.

Hi,
no unfortunately that is not possible. You can only attach files to orders and to products and then enabling the show attachments in download tab in the general options menu, they will be available to download via the Download tab.

However the user has to purchase (or have purhcased) one of the selected product.

I’ll see if your suggestion will be possible to include in a future plugin version, but I cannot assure you anything.

Hi and thanks for your quick reply. Then I have to look for another possibility. Have a nice day.

ACQUASS

ACQUASS Purchased

Hello Sir, I ask for your help again.

Please help me.

I did everything you said and it’s all updated and files are not sent.

Tell me how I send you access data for your review, thanks

Hello,
To test why automatic attachements are not attached to the new order email I need a full admin access and a FTP access to your site.

Note if you are trying attaching big size files, they can be removed by email isp provider or even by your web hosting provider due to security policy. How much big they are?

To send me the login data use a private message: click on my name then use the low-right box.
I’ll try placing some order and live debug your site to see if it possible to understand what’s wrong with your installation. Thank you.

I get this error with variable products or when I have to go into attributes. Our developers looked at our issue and its coming from your plugin when I disable your plugin the error ceases:

I took a look and it appears to be a problem with the WP Attach Me plugin you have installed:

Uncaught Error: Option ‘ajax’ is not allowed for Select2 when attached to a <select> element. at String.<anonymous> (select2.min.js:21) at Function.each (load-scripts.php:2) at d.prepareOpts (select2.min.js:21) at d.prepareOpts (select2.min.js:22) at d.init (select2.min.js:21) at HTMLSelectElement.<anonymous> (select2.min.js:22) at Function.each (load-scripts.php:2) at a.fn.init.each (load-scripts.php:2) at a.fn.init.a.fn.select2 (select2.min.js:22) at HTMLSelectElement.<anonymous> (wc-enhanced-select.min.js:1)

Hi,
yes that was an old issue related to an incompatibility of the plugin with the latest WooCommerce 3.x
Please update the plugin by downloading the latest 11.5 version from its codecanyon page. To update: just deactivate and delete the old version then install the new one. Don’t worry you won’t lose any setting.

In alternative to automatically receive updates just install the Envato updater plugin: https://github.com/envato/wp-envato-market (download clicking: http://envato.github.io/wp-envato-market/dist/envato-market.zip ), activate the plugin then click on Envato Market menu voice -> Settings and then click on the generate a personal token, follow the on-screen instruction and then paste the generated token. Once done you will be notified in case of plugin updates.

MyMadWeb

MyMadWeb Purchased

Is it possible to have a pre-determined settings on the product page? You see, I upload a different PDF file for each product but always with the same settings. It’s quite unfriendly that each time i have to enter settings such as Name, Order status visibility, Attach file to WooCoommerce outgoing email(s)? etc.

Is there a way to define these settings globally so that i would need only add the file for each product without editing other setting each time?

No unfortunately the plugin hasn’t such a feature.

The plugin has the bulk attachment feature that allows you to attach same file to different product/categories using the same settings but there isn’t any feature that allow you to configure specific product attachments using shared settings.

MyMadWeb

MyMadWeb Purchased

Ok, thanks for the answer. That’s a pity. Any chances that you could consider adding this functionality for future releases?

Unfortunately for how it is designed, there are few chane. However I’ll see if it will be possible. In case of news I’ll let you know by replying here! :)

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