2309 comments found.
had this issue from the start but never got a proper solution. If I sell an item through Openpos somteimes the item is bookes from the stock multiple times an the stock gets negative. I see that I am not the only one with this issue so can you fix this please.
I do not have support for this anymore but it was there from the start, so please give us a solution.
Thank for your report, cause your support has been expired, so , we will note your feedback and try improvements for future updates.
Too bad that this is still not resolved after all this time, should be on top of the list.
Please check our demo, if our demo get same problem, we can fix immediately . We noted and test on our demo site , we don’t get that problem like your. Thank you!
Hello, Just tested your demo but is only has 21 products while ours has almost 7000, This makes it very difficult to compare.
What i just noticed is that i logged in just 1 minute ago to my Openpos register but the login screen says 1 hour ago, does that matter? How ca I fix this?
It cause your local timezone not math with wordpress setting timezon, we will note and try improvements for future updates. Thank you.
Unable to login to the pos on the last version upgraded from 7.5. We run defender with 2fa, is there any issues with defender?
You can try by turn off 2fa. If you need more help, pls drop a support ticket on support.openswatch.com to get help support. Thank you.
hello , nice pos system , some pre buy questions .
1) By using terrawallet addon , can the user’s wallet balance be used in the pos order? For example, the user has a balance of $10 and purchases a $30 item, $10 is deducted from his wallet and the rest is paid in cash, can it be used in this way?
2) If we want to change a specific part of the software, is it possible? And how do you calculate the cost?
3) In registration, we only want to get the user’s mobile number and name. Is it possible to have only these two fields?
4) Does the software support UTF8 typing in usernames and RTL ?
thanks
Thank for your interest plugin, this is answers for your question: #1: yes, you can do like that #2. If you want, yoi can hire us to do via customize service, the cos depends requirements , baso on it, we provide a quote . #3. Yes, many Arab customers are using our plugin
After all these years and you still haven’t implemented Z-report ! You promised to do so 2 years ago, still waiting.
Our plugin have z report in admin/ pos/ report/ z- report already. If you need more , Please drop a support ticket on support.openswatch.com to get suggestion. Thank you
Your test site is not working:
https://restaurant.wpos.app/wordpress/wp-content/plugins/woocommerce-openpos/pos/it only shows: Loading. Please wait…..
thank you!
Its very bad product, if your support expire no one reply me, only tell me again buy it, and if i want to upgrade a addon no addon download, because of expire support, lots of things are manage from addon, all addon suddenly gone mean not work, lots of place this available @ very low cost, but i select to purchase from here, i think i have a big mistake, because i download otherstation and hire a one developer to extend it premium in this cost. very phetatic support. its not a open source, code is made in angular no one direct customzed it. i download the latest version of this code and want to play the music, but suddenly check print is not work, POS without printer its like a joke, they not add in openpos app, its seperate addon, after support expire its not work. now i try to download again the addon msg come in screen renew our support.
I’im using a Sunmi Cashier, it has an intern printer, but this printer doesn’t work when we try to print a recept with OpenPOS. Note that we had RoverCash app with PrestaShop before changing for WooCommerce with OpenPOS. And it was working fine with RoverCashier.
our plugin is webapp, it not native app. so, if your device support webapp, it can print via webprint. thank you!
we have solusion for sunmi device already , if you want , pls drop a support ticket on support.openswatch.com to get help. Thank you!
” Other Outlet Stock quantity ” option is not working products are not getting saved in outlet so that they can be sold via por, is it a bug or what?
what does you mean ? have you markup product exist on that outlet before put qty for outlet ?
Pre purchase question, my store works with online orders, can we search users by id (user number)?
it can search customer via customer phone number . if you want search via system ID, just drop a support ticket on our support system after buy. thank you!
ok, it will there be an additional cost?
it in free support . thank you!
The latest update seems to break custom apps. Are there any changes we need to know for external apps to work with the latest version
pls try our latest version 8.0.9 and try again. Thank you!
Still not seeing our custom external apps using the latest version downloaded today
Please check our demo site, it still show external app without problem. Thanks
your external apps still work, but our custom ones do not were there any code changes to the way custom external apps work?
Oh, that you should check your custom code. On our new versions, we changed to restful instead ajax. That can be problem on your app. Thank you.
So, what your’re say is because you have switched to restful our I have to rewrite our custom apps now because we cant mix ajax and resful am I correct?
often it no problem, cause i don’t know your logic , so, i haven’t any answers. if you have support , pls drop a support ticket on support.openswatch.com to get help. Thank you!
this guide is how to turn off restful. https://wpos.app/knowledge-base/turnoff-restful-use-ajax-instead/ maybe it help you .Thank you!
Pre Purchase , can i transfer stock between outlets with product name instead of barcode scan so i can search products and choose instead of Barcode
in the demo link from the backed when i click “Stock Transfer”
the only option is to search with Barcode
https://prnt.sc/azWcS2mFn61fThat is autocomplete search, do not copy and click enter. It mean type words, it will search automatically. Thank you
i have been in a 7.3.4 fully working. but today i found my pos is not working. and found out there might be the recent update. so i update to latest now, and it still not working after updating everything. i try with different browser and different devices. the pos is showing only loading spinner.
I suggest : 1. Make sure you are using latest version 8.0 1 2. Clean browser cache. If use pwa , pls uninstall it 3. Close and open browser again 4. Done and check. Thank you
Hi anhvnit, can you please suggest how to make bill screen faster as it takes mini 5secs even though screen frequency is set to 50, 10 to 100 frequency. whatever settings I do its takes time to display items on the bill screen, please advise how to achieve realtime.
Hello,
We use partial payment via laybuy
But We need to give a receipt for the partial payment How we can do that ?
Example: customer pay $100
First day pay $50 2 weeks after $50
We need to give to receipt with the good amount When order is made we can’t change the order note
Best regards, BGC
Please drop a support ticket on support.openswatch.com to get help. Thank you
How do we add new languages/translations? I tried to change the language to turkish on your demo. But It doesn’t work. Thank you. Second question: Some part of your app is not open source I think. Does the app connect to your servers, etc. Can you update code on out site without our consent?
You can use this tool to translate pos panel to any language you want https://wpos.app/addons/woocommerce-openpos-tim-kiem-san-pham-tieng-viet/
What about external code?
I don’t know what you mean. Thank 3
Hi, how can one put Offers: Buy 3 get 1 free, or moe diffrent types of offers based on diffrent item on the POS. is there any tutorial to see it please or any guide
https://wpos.app/addons/promotion-for-openpos-best-woocomerce-point-of-sale/
if you want any support, pls drop a support ticket on support.openswatch.com to get help. we don’t provide support via comment box. Thank you!
Hello,
I have an issue. All “POS Orders” are saved with the same “Invoice number”. Take a look: https://drive.google.com/file/d/1JodpdWPjHBPpEA-4iM0WRmKhboC-HM_m/view?usp=sharing
As far as I see the setting are fine. Take a look: https://drive.google.com/file/d/1sbbdl2qLch4oWVxIadmSyt5lRmjgahUC/view?usp=sharing
Can you help me please?
Please, let me know.
Regards,
Please drop a support ticket on support.openswatch.com to get help check. Thank you!
Done, here: https://support.openswatch.com/tickets.php?id=17725
Thanks!
pls follow the ticket. Thank you!
is it possible for custom products to be added in the pos with attributes for weight and size? Our shipping plugin requires these details to function and we take orders in the pos.
maybe this guide can help you . https://wpos.app/knowledge-base/add-custom-field-in-add-custom-product-form/
Thank you!
Hi, I have three shoe stores in different cities, with different inventory. We already have an online store. Each store has its own barcode reader and printer.
1. Can I pay by card or cash at each point of sale? 2. Is what’s sold updated in the POS with WooCommerce? 3. Is there a program installed directly on the computer for offline payments?
Thank you.
#1. yes , you can pay by cash as default function on each sales
#2. default, online store is a outlet , when Register POS under "online store" outlet, it will deduct the stock of WooCommerce . if you want set woocommerce as center stock , you can try this free addon https://wpos.app/addons/woocommerce-openpos-share-stock-outlet-with-online/
with this addon, when any pos register sale, it will update stock on your woocommerce
#3. we use pwa , it can work offline , sale auto sync with your woocommerce online store once network connect again.
this guide can help you install it https://medium.com/@julianneagu/installing-pwas-on-chrome-easy-step-by-step-guide-01611e7b2165
Thank you!
Thank you for your answers:
4- Can I have different stock quantities for each store with its point of sale?
5- If products are purchased from different stores with their point of sale, is the central WooCommerce stock updated?
4 – yes, you can
5- default is no, but if you use that free addon (https://wpos.app/addons/promotion-for-openpos-best-woocomerce-point-of-sale/) , it make your woocommerce is center stock and it work exact as you want.
Thank you!
Hello, We are having dificulties using our android tablets in the restaurant when not refreshing the tables. If someone opens a table, there is any way OpenPOS detect it and not allow in another android tablet to open same table without refreshing? sometimes staff not click the button refresh, which is not very friendly when a restaurant has movement, and then enter the order and not allowed to upload to the cloud because the table was taken by the other android tablet. Do you have solution for this? Thank you
i will note this and try improvement for future update. Thank for your feedback.
