8424 comments found.
Hi I have the API option enabled for a plan. That plan is assigned to a user. However, when logged in as that user, if I go to Integrations, the API option still shows the ‘Upgrade’ button. What am I missing please?
Hey
If you assign a plan to a user and it is a paid plan, make sure to set the expiration date as well otherwise the plan will revert to free when the user logins. Also make sure the API is enabled globally in the admin settings.
Hello,
I am sharing updates I noted on some platforms which are they enforcing and so I thought I might share so you can use to improve the product.
1) RecaptchaV3 is moving from the classic to the cloud project, which I think all will migrate to the Google Cloud by end of October. I read till now no changes required in the code or anything, I share this because to can know if there anything we need to aware and also make you aware.
2) Also there are some updates coming to the Microsoft Clarity , which is wonderful tool in the see the users sessions and heatmap analyse etc, but they are also enforcing a cookie in enforcement in these (EEA), United Kingdom (UK), and Switzerland (CH) countries starting oct 31,
which we need to send the API request to their confirm user has accepted the cookies or something to capture sessions like before, can you look what we can do about it?
it is really useful tool in monitoring the user recordings
3) With users using the Paddle billing, can make way to enable the Paddle Retain , as it is a wonderful tool that provides
- Payment recovery
- Proactive payment method Change
- expiry notifications
- Smart retries
as it would very helpful for the business, since they can increase the CLV
4) When we use the og image for the website, it also applies that image for the all the domains , like other premium domains for the urls shortening, qr codes is also use that image. Is possible to make the og image uploaded uses only in the main domain not other domains?
5)I have some tickets #32468, #32267 pending for long time, which are some bugs which occurred before can you confirm if it is now fixed, only when you are free.
Thanks you so much for all efforts for the script.
Hello
1) Thanks we are aware of this. Users just need to migrate.
2) This will require some programming on your side as we don’t have direct support for microsoft clarity at the moment. You will have to read cookies and check if the user has accepted or not then use
window.clarity('consentv2',{
ad_Storage: "granted",
analytics_Storage: "granted"
});
3) I will check that out.
4) It only applies when the domain does not have fixed root url. I will see what I can do.
5) I believe I already responded to these but I will check these out.
Please check my ticket ID: #32630 (Created on Thu, 16 Oct at 5:07 AM).
Hey
Checking it shortly.
How can I disable the “Custom” Link function only for “Shorten Link”?
Hey
You can disable it from the plans. If you want to remove it complement then you will have to edit the code.
If I deactivate this in the plan, then it will no longer be available for the bio page either. I just wanted to deactivate it only for the short links. Thanks
Hey
The only way to remove it for short URLs only is via the code. You can send me an email so I can tell you how.
Are themes and plugins coming in the next update?
How long will it take to get plugins?
What plugins are coming?
Hey
The theme and plugins will be sold separately. I am finishing the new theme so it should be there next week.
ok thank you
After recent update, i’m not able to login to admin panel, i receive error message:
>_ Error 500 The page you are looking for is not available at the moment.
Please help
just followed this step
( – Now working
- ) - Login as Admin and run Updater at https://site.com/update.Hey
Glad it was resolved.
Hi,
On the23 seem the color settings does not apply on the website? All still blue color scheme
Hey
It most likely due to cache. Make sure to release browser cache and Cloudflare cache if using it.
Hi, I changed the domain name on nginx and ran the database command:UPDATE url SET domain=’https://NEWDOMAIN' where domain=’https://OLDDOMAIN'; but when I opened the new domain name, I got the following error message. Do I need to reset the key or change the domain name in the adminpage first?thank you! https://ibb.co/96zBBV9
Hello
You did not change your main site url. Go to database > settings table > find ‘url’ and change the value.
can you give me tutorial/any documentation for installing this script widthout Control Panel??
Hey
We have small guide here: https://gempixel.com/blog/how-to-install-premium-url-shortener-on-digitalocean
Hello Josh,
I’ve properly configured the cron job, and other cron logs are displaying correctly. However, the URL Checks cron job log is not appearing.
Please note that all necessary security plugins for URL checking are already enabled. Despite this, the log for the URL Checks cron job still doesn’t show up. See this link: https://drive.google.com/file/d/1stS8lxyoh2kU2m0O3jZVrF1Id6jwBGPK/view?usp=sharing
Could you please look into this issue and advise on the possible cause or solution?
Thank you for your support.
Best regards, Durjoy
Hey
Try copying the link manually in the browser and see if a log is created. If a log is created then cron job might not be setup properly.
no log created
no log created, how to solved this problem?? other cron job working properly but this cron not working. why
Hey
I will need to check this out and see why logs are not created. Can you open a ticket with FTP info for this?
check this ticket: #32641
Hey
Answered.
I checked 9 hours after you replied, and you still haven’t replied.
Hey
Already answered.
Please recheck #32641
Hey
Will check.
Hi, would it be possible to add a feature in an upcoming update that’s only available for registered users? For example, an image could appear blurred with a message saying: “Register to view the full image.” A direct chat function between users would also be great to encourage more registrations.
Also, will the new SaaS Theme be released this week?
Hey
I am not sure I understand. What would the image be? As for the chat you can add 3rd party chat widgets via the admin panel.
The new theme is almost done. Just need some polishing.
It was just an example: Content (e.g., links or images) is only visible to registered users. Anyone who isn’t logged in will see the message: “Please register or log in to see the content.” // Simply to get more users.
Where in the admin area, I can’t find anything.
I understand, I hope it’s coming this week, thanks!
Hey
That can be easily done by creating a child theme. You can lock features using <?php if(!user()): ?> YOUR MESSAGE OR HTML<?php endif ?>
Hello,
Please solve this problem. it was language related problem. en/hi/fr language blog page is same, thats way showing this error..
Meta descriptions provide a brief summary of a page’s content and are often displayed in search engine results. If multiple pages have the same meta description, it can be difficult for search engines to differentiate between them and determine which page is the most relevant for a given search query. This can result in lower rankings and less visibility for your website. Ensuring that each page has a unique and descriptive meta description can improve your site’s SEO performance and user engagement.
To improve Meta Descriptions:
1. Review the URLs listed below to identify pages with duplicate meta descriptions.
2. For each page with a short meta description, analyze the content and create a new, more descriptive meta description. Aim for a length of 150-160 characters to ensure it provides enough information without being truncated in search results.
3. Update the meta descriptions on your website. This can usually be done through your content management system (CMS) or by editing the HTML of each page.
4. Use Bing Webmaster Tools to monitor the performance of your pages. Look for improvements in click-through rates and search rankings. You can also use A/B testing to compare different meta descriptions and see which ones perform better.
5. Regularly review and update your meta descriptions to ensure they remain relevant and effective. Use Bing Webmaster Tools to keep track of any new issues and make adjustments as needed.
Hey
You can already translate meta descriptions via the language system. Just add the exact string as a custom string. The only place that is not possible is the single blog post page. I will see what I can do there
ok please check and update me
Hi, I tried everything, but I’m not getting a response from you. I tried Discord as well. Please change my domain, that’s all I need
Hey
That is odd. I only see a ticket that was created yesterday. Anyway it has been reset.
After recent update, i’m not able to login to admin panel, i recive error message:
>_ Error 500 The page you are looking for is not available at the moment.
Please help
It’s solved by following instrcustion in your help center. Thsnk you.
Hey
Awesome 
Hello developer, would it be possible to disable ads on Link in Bio pages for premium members? And could this feature also be added to the plan table in a future update?
Hey
Ads are disabled for pro members. Are you seeing ads on paid user bio pages?
Not being logged into the site, what I mean is a feature to disable ads only on the bio page for paid members, and a pro member message.
This feature could also be added to the subscription plans table.
Of course, if possible in future updates.
And looking forward to the new update
Hey
I see. I will check this out.
OK thanks
Demo links not working. Please kindly check and fix
Hello
Just checked and it works. What is not working on your side?
I have opened in chrome, Phoenix and incognito browsers but the links or domains don’t open. I can’t test this seemly beautiful script to make a buying decision. I feel sad. Here’s the message I get when I try to open the sites “This site can’t be reached The webpage at https://demo.gempixel.com/short/user/login might be temporarily down or it may have moved permanently to a new web address. ERR_QUIC_PROTOCOL_ERROR”
Hello
Please check your browser and make sure it is updated as it is working correctly on my side.
For Custom Footer option you mean only custom copyright or more option because i dont see them in theme23 setings
Hey
It should be right here at the end: https://tinyurl.com/24z5st9q
favicon not showing on google search. why??
Dear Josh,
I am reaching out regarding an ongoing issue with my website’s favicon. For the past 6–7 months, when I search using my website name or relevant keywords on Google, the favicon does not appear in the search results.
The favicon is properly set up on the website, and it displays correctly on browsers. However, it seems that Google is not picking it up in search listings. I would appreciate it if you could review this matter and advise on the steps needed to resolve the issue.
Thank you for your time and assistance. I look forward to your guidance.
Best regards, Durjoy
Hey
That is weird. Favicon should work correctly. Which format do you upload? I would recommend uploading a .ico as search engines look for that first.
i use .ico file but not working
Hey
Sometimes search engines grab the favicon without parsing the website. Replace the favicon at public/favicon.ico by your own to force browsers to use yours. Make sure to rename it correctly as that name is used as default by most search engines.
i replace the fav at public/favicon.ico but same problem not working
Hey
It will take some time for google to reindex your site. You can ask it to reindex if you have a google search console account.
i asked it to reindex on google search console but not working
Hey
That is weird. Check Google’s guidelines for uploading a good favicon: https://developers.google.com/search/docs/appearance/favicon-in-search?hl=en
Hello KBRmedia.
If I update the Block Emails plugin to v1.5, the blocking for tld. domains no longer works! https://codecanyon.net/comments/31495298 How can I fix the problem?
Hey
TLD blocking is now integrated in the plugin. Just add *.TLD and it will block it (e.g. *.com will block all .com domains)
I noticed in the changelog that you can now create a custom footer…but I can’t seem to find this option anywhere in the admin panel. Anyone know where it’s hidden?
I’ve just logged into the demo site, and I can see the Custom Footer field under the theme settings…but that box doesn’t appear in my admin panel! I’ve updated to the latest version.
Does anyone else see the custom footer box in their admin panel?
Hello
That is only available in the The23 theme > settings.
