5763 comments found.
I received below message from Google Play, can you guide me how your template collects and share data . Because I don’t share data. Kindly reply faster…
Google PlayDeveloper update Hi Developers at xxxxxxxxx When reviewing your app, xxxxxxxxxxx (com.app), we found that it doesn’t comply with one or more of our Google Play policies, which has affected your app’s status.
Publishing Status App Status: Rejected Changes to your app weren’t published because of the policy issue(s) listed below. If you have an older version of your app, it will still be available on Google Play.
You can learn more about this issue and how to fix it on Play Console.
Go to Play Console
Issue found: Invalid Data safety form The way that your app collects and shares user data does not match your declaration in the data safety form. We detected user data transmitted off devices that you have not disclosed in your app’s data safety form as user data collected.
All developers must accurately declare how their app, or third-party libraries or SDKs collect, share and handle user data.
Check the Google Play SDK Index to see if your SDK provider has shared their data safety guidance. Review how third-party code, such as libraries or SDKs, in your app collects and shares user data.
Issue details
We found an issue in the following area(s):
Version code 9: Policy Declaration – Data Safety Section: Device Or Other IDs Data Type – Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address) Version code 10: Policy Declaration – Data Safety Section: Device Or Other IDs Data Type – Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address) To bring your app into compliance, follow these steps:
Update the data safety declaration to let us know how your app collects and shares user data.
Go to the data safety declaration in App content If you told us that your app doesn’t collect or share any of the required user data types, select ‘yes’ in the data collection and security section. Answer all remaining questions in this step. In the data types section, review all the categories, and select all the data types your app uses Tell us how data is collected and / or shared Send changes to Google for review. Go to Publishing overview. If you want to remove functionality that collects or shares user data that you haven’t declared, update your app and send changes to Google for review.
About the Data safety section in Google Play User Data policy All developers must complete a clear and accurate Data safety form for every app detailing collection, use, and sharing of user data. The developer is responsible for the accuracy of the label and keeping this information up-to-date. Where relevant, the section must be consistent with the disclosures made in the app’s privacy policy.
Please refer to this article for additional information on completing the Data safety section.
Submit an Appeal If you believe that our decision is incorrect, you can submit an appeal. It may take up to 7 days to receive a response, but it occasionally takes longer.
Submit an appeal
If you’ve fixed this issue, send changes to your app for review on the Publishing overview page in Play Console.
Learn More To learn more about the enforcement process, visit the Help Center. For the latest updates on Google Play’s policies, watch Android Developers’ #PolicyBytes. Choose your preferred language by changing the audio track in the settings.
Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers.
Help us improve the Google Play experience by completing our two question survey.
The Google Play Team Play academy © 2025 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043
Click here to configure your notification preferences.
This message was sent to inform you about important updates to your Google Play developer account.
App must use Google Play Billing Library version 7.0.0 or later Status You won’t be able to release app updates Enforced 31 Aug 2025 To provide users with a safe and secure experience, all apps are required to meet Google Play Billing Library requirements. Your app uses an old version of Google Play Billing Library. From 31 Aug 2025, all apps must use version 7.0.0 or later.
Update to a newer version by this date to prevent your updates from being rejected.
How to fix To make sure that you can continue to make updates to your app, you must: Update your app to use Google Play Billing Library version 7.0.0 or later. We recommend updating to version 8 to make use of the latest monetisation features on Google Play Update any third-party SDKs that include the Google Play Billing Library Publish a new version of your app to tracks that you actively publish to Go to Releases overview
Once you’ve done this, we’ll notify you that your app update was successful, and that your app is no longer affected.
how can i remove the billing library? because i am not using it…
Edge-to-edge may not display for all users From Android 15, apps targeting SDK 35 will display edge-to-edge by default. Apps targeting SDK 35 should handle insets to make sure that their app displays correctly on Android 15 and later. Investigate this issue and allow time to test edge-to-edge and make the required updates. Alternatively, call enableEdgeToEdge() for Kotlin or EdgeToEdge.enable() for Java for backward compatibility.
User experience Release name: 10 (10.0)
Your app uses deprecated APIs or parameters for edge-to-edge One or more of the APIs that you use or parameters that you set for edge-to-edge and window display have been deprecated in Android 15. Your app uses the following deprecated APIs or parameters:
android.view.Window.setStatusBarColor These start in the following places:
com.google.android.material.bottomsheet.BottomSheetDialog.onCreate com.sherdle.universal.util.Helper.setStatusBarColor To fix this, migrate away from these APIs or parameters.
User experience Release name: 10 (10.0)
Please I’m having this error to upload new version for open testing…
Invalid Data safety declaration You have not let us know about user data that your app transmits off users’ devices.
This means your app may be:
Collecting user data Sharing user data with third parties All developers must complete a clear and accurate data safety declaration which must include:
Information about the types of data collected Details about how user data is used Your app’s privacy policy and data safety declaration information must be consistent.
Where this issue was found Location Evidence Data safety (Device or other IDs not declared) Version code: 8 How to fix Choose how you’d like to resolve this.
Update your declaration Update your data safety declaration in App content to include the missing data type.
Update affected bundles Update the affected bundles in all tracks to make sure you are no longer collecting or sharing undeclared data types.
Think that this is incorrect? If you believe that this issue is incorrect, you can send these changes for review without implementing a fix. If you proceed to send these changes for review, you acknowledge that they may still be rejected.
Please can you help me how I can fix it?
Hi! This is related to your data safety declaration, rather than the template itself. Please update the declaration as requested to get your app approved.
Hii IN my website add share option through whatsapp and other social media,but it is not open show error “Webpage not available
The webpage at whatsapp://send/?
text=%EF%BF%BD%20My%20Weekly%20Mood%20S could not be loaded because:
net::ERR_UNKNOWN_URL_SCHEME”
Hi! Please see: https://sherdle.com/help/configure-what-should-open-outside-the-app-or-as-download/ to learn how to open a webpage in the browser.
I want to add my live flight and bus booking website,but after going to payment page then it willnot work why?
https://routtravelease.com/This is my Website
And When I trying to download image from my tools website,it has closed automatically.
How can I force all links in my website https://www.gloriouslifegospelcenterph.org when the link is inputted on chrome to open in the app not on chrome? What I meant, if anyone install my app on their phone, and they visit my site on Google chrome, let chrome redirect them to the app. Not viewing my site on chrome while the app is installed on the phone.
Thank you
Hi! We don’t have a deeplinking feature as you currently describe.
How can I add privacy policy and terms and conditions pages to the app?
Hi! You could do this by adding a webview page to the menu with your T&Cs
How can I add dark mode features to your app template?
Hi! We currently don’t have dark mode built-in.
Hello
If I delete the AdMob ID (ca-app-pub-3940256099942544~3347511713), the app no longer opens on my smartphone.
If I add it back, the app opens correctly.
Thank you in advance for your help.
Hi! Indeed, the placeholder ID is required to launch your app. So please keep this ID (to hide ads) or add your own (to show them)
Many thanks for your reply 
If it can help other users: I added my AdMob code, which means no longer have the consent screen when launching the application (my application is private and not available on the Play Store).
Google has disabled the ads on the app with policy violation. Any solution for the same?
Issue description:
Google-served ads on screens with replicated content
Policy issue
We do not allow Google-served ads on screens:
with content embedded or copied content from others without additional commentary, curation, or otherwise adding value to that content. You are also required to comply with our Intellectual property abuse policy.
https://ibb.co/ZRDVnX50
https://ibb.co/PsM6pr6k
FULL Incident: https://ibb.co/7xYTT91V
Hi! This is a rejection based on the content you show in your app, for instance the website you show, and not based on the template itself. Please remove any copyrighted or proprietary content and make sure you are the owner of all content shown
If I lock my phone screen, will the station keep playing or stop? Also, do you have next station and previous station button available when radio is playing so I can change to next station and previous station, especially when my phone screen is locked. Thanks
Hi! Yes, the stations will keep playing even if your phone is locked. However, no controls are available to switch stations when the phone is locked.
Hello, The problem with interstitial ads has been resolved?
Hi! What issue are you referring to?
Hi there! I’m interested in purchasing your item, but I’d like to confirm something first. Is this product a standalone executable software (that runs directly on Windows or macOS), or is it a source code template meant to be opened and compiled in Android Studio / Xcode?
I’m mainly looking for something simple to use at first, so I just want to understand whether I’ll need to work inside Android Studio, or if it can be run as an independent app builder.
Thank you in advance for clarifying!
Hi! This is a BOTH a source code template that can be opened / compiled in Android Studio.
And also a standalone online app builder that is included for free with your purchase. With your license key, you can visit sherdle.com/builder and use our site to build an app without installing Android Studio.
App must use Google Play Billing Library version 7.0.0 or later
Are you going to update the Billing Library version, or not????
Hi! Yes, we will provide an update for this. It’s good to note that version 7 is backwards compatible, so you can update the version number in the code. If you submit a ticket I can also send you the update version directly.
i got this error on building the app: C:\Users\nobil\Downloads\codecanyon-xcKDPu29-universal-full-multipurpose-android-app\Template\app\src\main\java\androidx\core\preference\PreferenceFragment.java:35: error: package com.sherdle.universal does not exist import com.sherdle.universal.R; ^
Hi! This incidates usually an invalid resource, like an invalid string in strings.xml or an invalid image. Could you try building the template before making any changes to it?
can you please update the onlıne builder target sdk to the latest?
Hi! Due to some new restrictions in the latest API, we’re not yet able to offer our latest version in the builder. You can find our step-by-step documentation for using our offline version at sherdle.com/help
i got this errors while uploading on playstore: 1 message for version code 1
Error
Your app currently targets API level 34 and must target at least API level 35 to ensure that it is built on the latest APIs optimised for security and performance. Learn more
AND THIS:
1 Warning
1 message for version code 1
Warning
There is no deobfuscation file associated with this App Bundle. If you use obfuscated code (R8/proguard), uploading a deobfuscation file will make crashes and ANRs easier to analyse and debug. Using R8/proguard can help reduce app size. Learn more
please what is the way forward sir?
Hi! Are you using our latest version from CodeCanyon?
i am using your online builder sir. my computer does not work with android studio.
one of the reason i bought your template is because of the online builder, and not to use the template, because i have been having issues using other android templates…
Hi! Due to some new restrictions in the latest API, we’re not yet able to offer our latest version in the builder. You can find our step-by-step documentation for using our offline version at sherdle.com/help
Hello I’m having signing issue from playstore, after using android studio. And please can you write out the softwares and sdk I need to install on my laptop to build the app successfully with android studio. Thank you…
Or please can you drop your email for me? I need your help sir…
Hi! Which issues are you having?
you do not reply to comments on time, restarted the process and there was no error, but my challenge is onesignal post notification and app permission, i could not see any permission on the app i built, i have uploaded it to playstore but is on internal app testing…
I’m sorry, but I’m not sure if I understand your question
i meant onesignal in wordpress website is not sending notification to the app, i have to send the notification manually from onesignal.com dashboard… i want to send push notification to the app from my wordpress admin dashboard not from onesignal.com dashboard, this is what i meant sir. thank you…
Hi! We can only guarantee notification delivery from Wordpress.com. If Notifications sent through other platforms, such as the OneSignal Wordpress plugin, do not arrive, you can best reach out to OneSignal for support.
i am using wordpress.org a self hosted WordPress, it should work, can you help in configuring it?
Hi! Yes, both Seld hosted and WordPress.com sites should work for showing posts. For either, please create notifications through wordpress.com instead of through the plugin
hello your online builder is still on old supported version from play store
Hi! Please use our latest version from CodeCanyon instead, thank you
i do not know how to use it, especially the settings i have done with your online builder…
Hi! Due to some new restrictions in the latest API, we’re not yet able to offer our latest version in the builder. You can find our step-by-step documentation for using our offline version at sherdle.com/help
I need help to make my WooCommerce app look like the demo 1. How to make my menu at the bottom of the app, like in the demo 2. How to set up the intro pages like in the demo.
Hi!! To enable the bottom menu, please change the setting in the Config.java file as per our documentation. To setup the intro, please check: https://sherdle.com/help/where-is-the-wizardintro-from-the-demo-how-can-i-configure-it/
I have changed my settings, but the menu is still not showing at the bottom,what am I doing wrong ” //Force show menu on app start public static final boolean DRAWER_OPEN_START = false; //Hide the toolbar (will disable access to toolbar items) public static final boolean HIDE_TOOLBAR = false; //Whether the toolbar should hide on scroll public static final boolean HIDING_TOOLBAR = true;
//Whether tabs should be shown at the top or bottom
public static boolean BOTTOM_TABS = true;
"
/**
Did you create a config.json with only 1 menu item that has various tabs? In addition to setting this, please make sure that you have only 1 menu item and then hide the navigation bar