Hello, is there a way to limit the trial period to a specific date with this plugin? For example, from today until January 15, 2025? And perhaps also the option to change the display in the product. Currently, it shows “Free” during a trial period. However, customers should be able to see beforehand that it costs, for example, $25 per week and includes a 2-day trial.

we have below query Subscription Payment Synchronization Prorate Amount can be charged for Synchronized Subscription

how it works ?

One more question is that can we use for tiffin subscription services for example if we activate subscription for 3 days …is each day amount is calculated automatically , customer able to pay due after delivery .

one day price is 50 , customer add subscription for 3 days First day : active second: pause Third day : active

is amount is updated each day ..like first day 50, second day 0 ( as subscription is paused) and third day is 50 so total due is 100

is this sequence it is Synchronization.

and lastly is there is order delivery option means each day mark order is delivered .

I had purchased your plugin about a month ago. I created a support ticket 189869 and have never received a response. I posted some of my own responses in hopes to flag it, but it has been a no-go. I reached out via your contact form and have had no luck with any responses that way either. Can I please get someone to respond to my support ticket? It has been a month now, far more than the 1-2 days your support site claims.

I understand that the plugin supports automatic payment renewals through Paypal and Stripe only. If I have Apple Pay enabled for Stripe and a customer signs-up for a membership, will the automatic payment go through?

Will this work as an option for an existing product? For example, I want to offer a one time purchase of a product at regular price OR a reduced price if subscribed.

Hello,

I purchased plugin but it is not working for me. I opened support ticket 189128 “recurring payment does not go through, order hangs in pending payment”. Support initially responded but problem is still not resolved and for 2 weeks I’m not getting any response.

Plugin authors claim “average response time is 1 to 2 days”. In my case dead silence for 2 weeks.

If this problem will not be resolved I’ll have to ask for refund.

Does automatic recurring payments work with FunnelKit Payment Gateway for Stripe WooCommerce?

Does your plugin offer the same functionality as (https://woocommerce.com/products/buy-once-or-subscribe-for-woocommerce-subscriptions/) whereby it’s possible for a customer to either make a one-off purchase or to subscribe?

PRESALES: Question about skipped payments and rolling over in subscription plugin

Hello,

I’m exploring whether your plugin supports the following scenario for monthly, 6-month or annual membership plans:

If a customer skips a billing cycle (either because the payment fails or they choose not to pay), I want the skipped amount to carry over into the next billing cycle. In other words:

The next renewal charge would include the regular subscription fee + any skipped amount(s).

Or, alternately, the plugin would defer the missed payment and reconcile it later (i.e. “roll over” the unpaid balance).

This is more advanced than simply “skip one billing cycle” — it’s accumulating a debt and recovering it later.

Is this behavior supported by your plugin (or via an extension / add-on)? Could you also share documentation or an example showing how to configure or achieve that?

Thank you in advance,

Natasa

Hello , we have purchased your plugin and raised at your support ticket about the e-mail reminders. But we haven’t received any responce yet.

Can you please update us?

This was created at the ticket ” Hi, even though we have made all the necessary changes to our settings, the plugin does not send the Manual Payment Reminder Email we have created a test Customer and a test subscription order to test the email Reminder and unfortunately the reminder functionality does not work.

Create Renewal Order: 30 day(s) before due date Send Manual Payment Reminder Email 15,14,13 day(s) before due date Send Automatic Payment Reminder Email 15,7,2 day(s) before due date Send Overdue Reminder Email 1,2 day(s) after due date Send Suspend Reminder Email 1,2,3 day(s) after due date Send Expiry Reminder Email 3,2,1 day(s) before expiry date “

We have found that on the woocommerce status page the wps_sfw_create_renewal_order_schedule and wbte_subscription_scheduler_renewal_reminder have failed due to missing callbacks

Pre Sale Question:

This plugin has integration or is compatible with ‘FOX – Currency Switcher Professional for WooCommerce’ and Elementor Pro?

Hi, You said that API doc is available in the documentation once purchased. But the documentation (PDF) do not mention anything about API.

Where can I find it ?

Hi,

I have already a customer who is paying me monthly (configured using stripe).

If i set this plugin, should he enter again his credit card for a new subscription?

when I active the plugin, it double the price of my products I already set price before and when I active sumo subscription on it, price went double on checkout page and cart, even if price showed correctly on product page Please double check it and help me with that problem

Hi. Is it possible to do the following? - Sell subscriptions consisting of points/credits (e.g 100 credits for 10usd). - An external app connects via API to the user’s data and consumes their credits

Hi,

Do you have any analytics for subscriptions? Your own or perhaps an integration into WooCommerce analytics? I didn’t notice any screenshots about this in your plugin description.

Thanks.

Hello I have a product which I am selling at $89 now but the original price is set as $129. I am selling with a coupon code. I want to user to be charged $129 from next year (meaning they should be charged based on the original price, not the discounted price). How can I set that?

Please note, I dont to change this for old subscribers. I want to enable this for alll new subscribers.

Hi, for a few days when payments are made with stripe for subscriptions I always receive this error message: “There was an error processing the payment: Missing required param: payment_method_optionscard[currency]”. This error only occurs when the item is Free Trial (amount 0) with automatic payment and flagged option “Show Automatic Payment Methods when Order Amount is 0”. Plugin stripe: WooCommerce Stripe Gateway 9.6.0.

Any plans to integrate with Tutor? I might have to refund it if not and use woo subscriptions which I would rather not.

Hello,

I have 2 questions…

I would like to use SUMO Subscriptions, I saw that it supports Stripe as a payment gateway. But I would like to know if I can use other Stripe payment options, like here in Brazil we use Boleto and Credit Card.

Another question, is can I use it with Sumo Affiliates?