12075 comments found.
Hi, is it possible with one subscription, a member to add an additional person? Like I subscribe to a service and I want to give access at the same time to my wife. Thanks
Hi,
Yes, this is possible through an additional addon called: My Group Accounts
Presale questions:
1) We are using Gravity Forms and Square payment addon for it to register/renew membership.
We are wondering if there is are integration so the client fills in Gravity Form and then under his profile of your plugin, he has an APPROVAL status as a custom field after the payment proceeds.
Would it work with your plugin?
2) We used an old custom plugin for membership with a lot of profile entries. Is there are possibility to import custom fields/users under your membership plugin from CSV?
Hi there,
If you wish to sell memberships, then you will have to use the UMP system and its registration or checkout forms.
Additional, you may import data via CSV file for members and their memberships, it it is necessary.
TY! Can your UMP system create complex checkout forms with a lot of fields? and does it support Square payment?
You may sell memberships via WooCommerce if you wish, and use Woo payment services.
Square is not an integrated payment service in UMP system.
If we were to sell memberships via Woo and Square as payment, can the UMP system have a custom field under the profile of users that the user status is PAID and the subscription is activated? Or is it not possible – it’s the main thing for us.
The system is able to track Woo payments and to update the assigned memberships automatically. It is not required any other additional field or manual action.
For some reason, when I set upt Lost Password email, and once user confirms new pass request, user gets two emails with two new passwords. Have that happened to anyone else?
I want to buy a new license for a new website but first where in the plugin should I go to export plugin settings? I’ve already configured it on one website. Now I want to have the same settings on the new website I want to build, but because it’s so time consuming, it would be great if I could export/import the same settings. Is it possible?
Hi,
Yes, it is possible to migrate your settings from one site to another.
How do I do it?
You may get in touch with the support team for technical instructions if are necessary.
Hi,
I use Ultimate Membership PRO + WooCommerce and WooCommerce Stripe Payment Gateway.
Since the Stripe update on the UMP and WooCommerce (last update with stripe connect), I’ve been having problems with informations being passed between the payment and the membership… The Stripe update (Stripe Connect) changes the webhook, so I reconfigured a new webhook and endpoint for it works with UMB.
On the WooCommerce side, i’ll try logging out of the account, deactivate the Stripe Gateway extension, clearing the cache, and deleting the old webhook from the Stripe account…Damn it automatically recreates the old webhook and the plugin reconnectes again the wrong webhook… I tried to modify or delete the old webhook in the database, but it doesn’t store it, or it’s managed via the API…
I’ve tried everything, but nothing works… Since it points to the wrong webhook (which recreates itself every time),
Since the Stripe update, the webhook has changed. I had to create the one requested by UMB => ?ihc_action=stripe_connect, then I added the new webhook with the endpoints requested by UMB. on my Stripe account.
Each time, the old webhook is automatically recreated as soon as the connection to the account is made…
I can actually leave both, but UMB can no longer manage memberships because the Stripe Gateway + Wocommerce plugin is linked to a different webhook than UMB and Some types of membership do not works correctly
Thank you for your help…how to fix it?
Based on our data, you are not using the Ultimate Membership Pro yet. If you do, means you can contact the support team in order to ask them technical details.
Hello,
I have a license with a different email address, but my support has expired… I updated as indicated in the instructions, and now I have to pay €70 to debug the plugin? There is a webhook conflict following your update. how to fix it?
Hi, please is it possible check the problem?
You may contact the team with taht account. Any technical support is handled via https://support.wpindeed.com and if your support subscripion has expired you will have to renew it.
It’s a joke… I have to pay for support to fix a bug since your Stripe update. and on the chat nobody answer….I’m sorry, but that’s not serious.
When you update your plugin, you must check and fix the problem.
Pre-sale question.
Let me know if your plugin fits my needs. Below the general flow of what I need
1) I have a “custom post type” (created with ACF plugin) called “Alumnos” with a custom field called “email”
2) I created a new “Alumno” page called “John” and filled the ‘email’ field with “john@gmail.com”
3) I have a “custom post type” (created with ACF plugin) called “Informe” with a custom field called “email”
4) I created a new “Informe” page called “Informe John” and filled the ‘email’ field with “john@gmail.com”
5) I created a new “user role” (created with PublishPress Capabilities plugin) called “Alumno role”
6) I created a new user with the email “john@gmail.com”
So far I have two pages: “John” and “Informe John” and one user: “john@gmail.com”
Now I need the user “john@gmail.com” to be able to login and get access to both pages: “John” and “Informe John”. This user should not be able to access any other content/pages.
Can I do this with your plugin. Please, let me know.
Regards,
Hi,
With Ultimate Membership Pro you will be able to restrict any content or page type from WordPress, even if those are custom posty types created with ACF.
Anything running on a WordPress site can be restricted with Ultimate Membership Pro. The restriction is based on either user’s logged-in status or based on Memberships, not something else, such WP roles.
Hello, I enabled recatcha v2 in login (popup model) and its not working. Its working on page. Thanks
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Registration form is not sending confirmation or enrollment email to user who use the form to register. What could be the problem?
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Your pricing model is frustrating and doesn’t make sense. I submitted a support ticket for a basic issue, but it was declined due to an expired support subscription. However, I have an active Pro add-on pack subscription that I can’t use because of this simple problem. Please explain how that adds up to a reasonable model. Either support the product properly or issue a refund for my Pro add-on pack subscription, which is useless as long as users can’t register or sign up on the site.
Can you please respond to this?
Does this Plugin support Form field validation features which we create using Custom Fields in the Registration Forms ? Like for Number fields, Email fields, input restriction for specific texts, etc?
Hi may i know how to reset my licence? Thanks
Please get in touch with the team through the profile form and they will help you: https://codecanyon.net/user/azzaroco
Done that. Thanks
Hello, I am planning to make a dating/matrimonial website. can members search members, and chat? can they also favorite/block each others? thanks
Hi,
What you are looking for is not a membership system, so the Ultimate Membership Pro may not help you too much.
Is there a way, an extension or plugin to whitelist who can register? I see there is one by IP but I need one by domain (example: only people with @gmail.com can register)
If this doesn’t exist, I will build my own. What is the process for submitting the new add-on to your store for purchase?
Hello?
My inside locker is not working. When I added in WordPress Gutenberg editor. Locker show loading…..What I do?
I have restore my site to 14 july 2025. Step by step update each plugin. Inside locker works perfectly. Each plugin updated, theme updated, It is working perfectly. As i update the plugin UMP to 13.5. The locker is not working
Hello, can we revoke the license both for UltimateMembershipPro – WordPress Membership Plugin – Restrict Content & Recurring Subscriptions and Ultimate Affiliate Pro – WordPress Affiliate Plugin & Affiliate Program for WooCommerce with MLM because the i dont have any access with the domain name anymore and be use in different website now. thanks a lot.
Hey,
Both of your licenses have been revoked.
Hi, i have a problem with the restriction of article content. When i set “Show Page Only” with the various levels and then “If is not allow…” with “Replace the Content”, i try to add the locker, but in the category the article disappears completely to non-authorized users instead of the locker appearing, for example this article https://www.lavorofisco.it/2025/08/24/in-gazzetta-il-nuovo-testo-unico-su-registro-e-altri-tributi-indiretti/ does not appear in the category “NORMATIVA E PRASSI” as it should
For any technical concerns, please contact the support team. The comments section is not an alternative to that service.
I want to know if the registration form can be divided into sections – like a multi-step form where after one section, I can click on a ’’next’’ button to take me to the other section of the form. Sometimes, registration form can be quite long. It needs to be segmented so as not to scare users. Is it something that is present in your product?
Hi, I am trying to contact you via – https://wpindeed.com/contact-us/ and keep getting “There was an error trying to send your message. Please try again later.”
I am trying to setup UMP but it says the license is still connected to a site I deleted 4yrs ago! How do I get my license back?
See how it is working now.
Your awesome my friend, it works Thank you for quick response
Hi, is there any Approvals Process for Membership /or Add On where admin can After a member signs up, the Admin, Membership Manager, or new Approver roles will have the ability to approve their membership or deny the application. ? was looking inside “Knowledge Base” and can not see anything like that.
Pls help
Yes, you have this option by default inside the UMP system, by choosing inisde the Registration form settings to assign the Pending WP role first.
Ok ty. can you tell me hoe to i remove the “license” code fro a website/ domain that i do not have access anymore as i get “This license has already been activated on : https://example.com . Get a new license UltimateMembershipPro – WordPress Membership Plugin – Restrict Content and Recurring Subscriptions from Envato Marketplace or revoke the current one” .
We did that from our side. All your licenses are now free to use.
Hi, what is happening in the “Manage Email Notifications” it wont save my new text that i put in there.
Hi There, does this product offer “multi tier” memberships? i.e I need 2 basic memberships, and then a membership where you can have up to 10 users added, and allow 1 of those users to be the admin for the other 9, within that group.
Hope that makes sense, hope it does support it?
Hi,
Yes, there is such an workflow possible based on an external Addon: My Group Accounts: https://store.wpindeed.com/addon/my-group-accounts/
