72 comments found.
Hi. Please make the demo available when you have time. Thanks
Hi,
Currently, we don’t have plans to create a demo for this plugin. If you want the plugin files for testing purposes, please contact our support by email at support@fantasticplugins.com.
Thanks.
Hi Team I am looking for donation plugin without WooCommerce. Is it possible with SUMO plugin? There is no product on site. This is mainly an NGO site. Regards & Many Thanks
Hi,
It is a WooCommerce-dependent plugin. Hence, it is not possible to use this plugin without WooCommerce.
Thanks.
Hello
Unfortunately, in the plugin settings, in the address Donation Form → Donation Field Type → Predefined Buttons, which is selected, the ready buttons on the product page do not work, that is, when the buttons are clicked, nothing happens, and this is a very big bug in the plugin! I hope this problem will be fixed in future versions!
Hi,
1) We have checked our side & unable to see the issue you reported. The predefined buttons are working fine.
2) Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support can check your site & let you know.
Regards.
Please make a demo and send me its address so I can see if this function works?
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket [or] email to support@fantasticplugins.com so that our support team can get back to you.
Thanks.
If this function was correct in your plugin, you would have put a demo link for the next buyers to test! But this very important feature in your plugin has a bug and you are not willing to fix it!
Hi,
We have made improvements to overcome the issue you reported & included the changes in our latest version 3.6.0. Please check by upgrading to the latest version on your site.
Thanks.
good day , 2 presale questions 1. in your item details it says “Donation Form displayed in any Page/Post using Shortcode” so i can create a donation form on any pay and it doesnt have to be a product page, so then how does checkout work? do you have a demo of donation form on any page?
2. when i make payment i can use any payment method or gateway integrated into woocommerce?
Hi,
1) Yes, you can display the donation field on any Page/Post using the donation form shortcode. Before that, you need to assign the donation product in the General settings.
2) It works with WooCommerce-supported payment gateways.
Thanks.
Pre-sale question. As the last comment was over a year ago checking to see what the support and documentation is on this plugin. Anyone there?
Hi,
If you need the plugin files for your testing purpose, please contact our support by email to support@fantasticplugins.com so that our support team can get back to you.
Thanks.
Hi, a pre-sale question as this plugin looks great. My scenario is as follow:
I have a event/ticket selling marketplace. I want for specfic categories (birthday, Charity events etc.), the event page instead of showing Book now/Buy ticket – it is displayed Donate or Contribute Now with different amounts option (Frontend). Event form to be visible for event organizer in backend.
Regards
Hi,
We need some additional information about your requirements. Please contact our support by email to support@fantasticplugins.com with more details so that our support team can get back to you.
Thanks.
Hi, can I customize the donation form?
Hi,
1) Yes, you can customize the donation form using Custom CSS settings given in the plugin.
2) If you want the plugin files for your testing purpose, please contact our support by email to support@fantasticplugins.com so that you can first test it & then make a decision.
Thanks.
Hi. Is this plugin compatible with WordPress 5.6.x and WooCommerce 5.0.x?
Hi,
- It should work with WordPress 5.6.x & WooCommerce 5.0.x.
- If you find any issues or need the plugin files for your testing purpose, please contact our support by email to support@fantasticplugins.com.
Thanks.
Can donors choose start date for their recurring donations?
Hi,
- We don’t have the start date option based on your requirement for recurring donations.
- For more information, please contact our support by email to support@fantasticplugins.com so that our support team can get back to you.
Thanks.
Hi. When I’ll have a regular license for the plugin, then will it be possible to have a “staging” license to use it for several staging domains? For now, I have two staging domains.
Hi,
Please contact Envato to get more information about the license details.
Thanks.
Hi, Can someone tell how I can enable cents in the donations ? like 10,50 or do I need to use a . instead of a , ?
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can check and let you know.
Thanks.
why do i get this error please? ’’Sorry, this product cannot be purchased.’‘
http://oystermediaserver.co.za/frontline/donate/Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can check and let you know.
Thanks.
i opened ticket, please assist me urgently
Hi,
Our support team is working on your report & also updated the details on your ticket. Please check your ticket and follow up there.
Thanks.
is this compatible with wcfm multivendor?
Hi,
No, it is not compatible with any multivendor plugin.
Thanks.
Is it support with wallet payment, like terawallet.
Hi,
We didn’t check with any wallet plugin. If you want our plugin files for testing purpose, please contact our support by email to support@fantasticplugins.com so that you can first check and make a decision.
Thanks.
Hi, I am considering to buy this plugin, but I’m doubting whether I can do what I want. So could you please let me know if this is possible. I want to make an automatic donation when a product is bought. The customer however should be able to choose to which charity the donation should go to. We are connected with 3 charities and the buyer should be able to make their choice. Is this possible with the plugin? And is it possible to make a fixed donation based on the amount of products bought, so for instance 1 euro per bought product. Or is a percentage only possible? And is it possible to track easily in the background how many donations are made (to the different charities)?
Thanks, Neal
Hi,
- We have an Automatic Donation option with fixed value or percentage based on the customer purchase.
- We don’t have the option to donate charity but we have the option to set donation reasons.
- We have a donation table to view the data of the donators name and their donation amount.
Thanks.
How can I make 2 donation forms in different languages?
Hi,
Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can check and let you know.
Thanks.
Hello. Can I combine this plugin with the rewards plugin in order to create a sweestakes website? I’m trying to build something like www.omaze.com. They would give money for a purpose and they will take some tickets. After some days there will be a draw and if they win the will get a great adventure as a reward.
Hi,
The feature you are looking for cannot be configured using both the plugins together.
Thanks.
Looking at the Donation add-on, and viewing the live demo, is there a way to include a dynamic input field for users to input any amount they want to, or is it preset?
Hi,
1. Please note we have already given this option in our plugin. Following are the donation field types offered,
i) Editable Text Field
ii) Non- Editable Text Field
iii) Predefined Buttons
iv) List Box
By selecting “Editable Text Field”, you can allow your users to donate the amount they wish to donate.
2. If you have any other queries, please contact our support by email to support@fantasticplugins.com.
Thanks.
Hello, if I am using this and the SUMO subscription plugin, if a user makes a recurring donation, can they change the amount they donate later?
For instance, if they sign up for recurring donation of $50, will they be able to login to their account and change the amount to $20 recurring?
Hi,
No, it is not possible to change the donated amount during a recurring cycle.
Thanks.
Hi there, is posible to have 2 differents forms to donations 1 for one time donation and other for recurrent donations (like 2 difeerents chorcodes)
Hi,
No, it is not possible using this plugin.
Thanks.
How can i show the subscription module in the donation form – its not make sense now show it in the cart page or check out page
Hi,
We need to know which Subscription plugin you are using on your site. We have given compatible only with our SUMO Subscriptions. Also, we need more details about your requirement. Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support team can get back to you.
Thanks.
